trying to restore pc

T · External Since: Jan 10, 2007 Posts: 5

im trying to restore pc-i have windows me- my cd rom will not recognize # 1
cd, it will on #2 and # 3. does anyone know what i can do to get the first cd
to actually work

Ron Martell2 · External Since: Aug 30, 2004 Posts: 523

T <T RemoveThis @discussions.microsoft.com> wrote:

>im trying to restore pc-i have windows me- my cd rom will not recognize # 1
>cd, it will on #2 and # 3. does anyone know what i can do to get the first cd
>to actually work

Try cleaning the CD surface with a soft coth and warm water. Dry it
thoroughly with another soft cloth. Do not touch the data surface
with your fingers - hold the CD by the edges and/or the center hole.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

Mart · External Since: Apr 09, 2005 Posts: 1115

3 CD players on one PC? - a bit of an overkill <g>

However, as the problem *may* be just down to a 'worn-out' or faulty CD-ROM
(I'm guessing that CD-ROM #1 is more than a few years old), your simplest
(and cheapest!) approach would be to try physically transposing/substituting
player #1 with player #3 (or #2) and then see if the problem follows the
transposition.

Then review your next step.

Mart

"T" <T.DeleteThis@discussions.microsoft.com> wrote in message
news:EBA67554-9C0B-4E6D-B5F0-FAFE5FC2780C@microsoft.com...
> im trying to restore pc-i have windows me- my cd rom will not recognize #
> 1
> cd, it will on #2 and # 3. does anyone know what i can do to get the first
> cd
> to actually work

Mart · External Since: Apr 09, 2005 Posts: 1115

Whoops!

I've just re-read your post and suspect that you really mean that you are
referring to a faulty 'Restore' CD which is #1 in a set of three (OEM CD's)

If so, you may have to contact the OEM to see if they are willing (and able)
to supply a new set.

An possible option would be to see if the #1 CD can be read from another PC
and if so, see if it can be copied to a new CD. A different player just
might read it.

Mart

"Mart" <mart(NoSpam)@nospam.nospam> wrote in message
news:O%23RIaPAwHHA.1756@TK2MSFTNGP05.phx.gbl...
>3 CD players on one PC? - a bit of an overkill <g>
>
> However, as the problem *may* be just down to a 'worn-out' or faulty
> CD-ROM (I'm guessing that CD-ROM #1 is more than a few years old), your
> simplest (and cheapest!) approach would be to try physically
> transposing/substituting player #1 with player #3 (or #2) and then see if
> the problem follows the transposition.
>
> Then review your next step.
>
> Mart
>
>
>
> "T" <T.RemoveThis@discussions.microsoft.com> wrote in message
> news:EBA67554-9C0B-4E6D-B5F0-FAFE5FC2780C@microsoft.com...
>> im trying to restore pc-i have windows me- my cd rom will not recognize #
>> 1
>> cd, it will on #2 and # 3. does anyone know what i can do to get the
>> first cd
>> to actually work
>
>