mailto problem in IE 6

Vinayak Bhat · External Since: Aug 01, 2009 Posts: 3

I am using IE6 and Lotus Notes 7. We have a code to collect feedback from
website using mailto. However when we click on feedback we get the error for
not having the default mail client; although it is set to Lotus notes in IE.
The error message as below:

"Could not perform this operation because the default mail client is not
properly installed."

Thanks and Regards
Vinayak Bhat, PMP

PA Bear [MS MVP] · External Since: Jan 08, 2009 Posts: 206

Assuming WinXP, make certain that Lotus Notes is selected as the default for
Mail in "Set Program Access and Defaults" and in IE Tools | Internet Options
| Programs.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Vinayak Bhat wrote:
> I am using IE6 and Lotus Notes 7. We have a code to collect feedback from
> website using mailto. However when we click on feedback we get the error
> for
> not having the default mail client; although it is set to Lotus notes in
> IE.
> The error message as below:
>
> "Could not perform this operation because the default mail client is not
> properly installed."

Robert Aldwinckle · External Since: Jun 28, 2004 Posts: 4408

"Vinayak Bhat" <VinayakBhat.TakeThisOut@discussions.microsoft.com> wrote in message news:03C2E6C1-345B-4262-AB0D-A0C5F2C8316C@microsoft.com...
>I am using IE6 and Lotus Notes 7. We have a code to collect feedback from
> website using mailto. However when we click on feedback we get the error for
> not having the default mail client; although it is set to Lotus notes in IE.
> The error message as below:
>

> "Could not perform this operation because the default mail client is not
> properly installed."

What happens if you Run... (e.g. press Win-R and enter:)

mailto:

If you don't get a Lotus Notes composition window then I would agree
with the message but it would have more to do with that product and
your OS than with IE.

>
> Thanks and Regards
> Vinayak Bhat, PMP

Good luck

Robert Aldwinckle
---

Vinayak Bhat · External Since: Aug 01, 2009 Posts: 3

mailto from run menu works fine now. Thank you.

"Robert Aldwinckle" wrote:

>
> "Vinayak Bhat" <VinayakBhat.RemoveThis@discussions.microsoft.com> wrote in message news:03C2E6C1-345B-4262-AB0D-A0C5F2C8316C@microsoft.com...
> >I am using IE6 and Lotus Notes 7. We have a code to collect feedback from
> > website using mailto. However when we click on feedback we get the error for
> > not having the default mail client; although it is set to Lotus notes in IE.
> > The error message as below:
> >
>
> > "Could not perform this operation because the default mail client is not
> > properly installed."
>
>
> What happens if you Run... (e.g. press Win-R and enter:)
>
> mailto:
>
> If you don't get a Lotus Notes composition window then I would agree
> with the message but it would have more to do with that product and
> your OS than with IE.
>
>
> >
> > Thanks and Regards
> > Vinayak Bhat, PMP
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>