You should try to contact HP with your problem. Go to
http://welcome.hp.com/country/us/en/contact_us.html and select an option and
tell them. Hopefully that will work
Good Luck!
--
novice_geek
"Rocky" wrote:
> Hi,
>
> I have been stumped by this problem. We have a HP Deskjet 948C shared from
> a Windows XP workstation.
>
> There is one Windows 98 Workstation with the driver installed and set to
> print to this printer. The print driver is the latest from HP for both XP
> and 98 Workstations.
>
> When I try to print a test page from the 98 Workstation, the printer goes
> through the motion of printing everything yet the only thing visible on the
> page are the 4 colours in the Window Symbol. No text is visible.
>
> A test page from the XP workstation prints perfectly as it does from other
> workstations (running xp)
>
> We have another networked HP Deskjet 948C shared on another XP workstation.
> With the only change being the unc path in the print driver on the 98
> Workstation, the test page prints perfectly.
>
> Can anyone help with this?
>
> Thanks,
>
> Rocky
>
>
>