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HELP
External


Since: Nov 21, 2005
Posts: 9



PostPosted: Mon Nov 28, 2005 5:35 am    Post subject: What Does This Mean?
Archived from groups: microsoft>public>windows>inetexplorer>ie6_outlookexpress (more info?)

To Anyone,

I recently received this error when trying to set up OE6 to connect to a
*paid* hotmail account:

Redirected

Configuration:
Account: Free Hotmail
Server: http://services.msn.com/svcs/hotmail/httpmail.asp
User name:
Protocol: HTTPMail
Port: 0
Secure(SSL): 0
Code: 80004005

My set up is XP Pro, SP2, all patches and updates installed. Can someone
please decipher this and tell me how I can correct it?

TIA,

HELP
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pabearmvp
External


Since: Nov 18, 2004
Posts: 9491



PostPosted: Mon Nov 28, 2005 5:35 am    Post subject: Re: What Does This Mean? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I'm assuming this is sudden, new behavior and that you've been able to
access the account in OE until now.

99% of the time, it means there are problems on MSN/Hotmail's end. If the
problem doesn't clear up automagically in a day or so, post back.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

HELP wrote:
> To Anyone,
>
> I recently received this error when trying to set up OE6 to connect to a
> *paid* hotmail account:
>
> Redirected
>
> Configuration:
> Account: Free Hotmail
> Server: http://services.msn.com/svcs/hotmail/httpmail.asp
> User name:
> Protocol: HTTPMail
> Port: 0
> Secure(SSL): 0
> Code: 80004005
>
> My set up is XP Pro, SP2, all patches and updates installed. Can someone
> please decipher this and tell me how I can correct it?
>
> TIA,
>
> HELP
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HELP
External


Since: Nov 21, 2005
Posts: 9



PostPosted: Mon Nov 28, 2005 3:47 pm    Post subject: Re: What Does This Mean? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

To PA Bear,

Thanks for the feedback. The problem has been like this for at least 4 days
now. The funny thing about this is, at the admin level (XP Pro, SP2), I
have the folders I can access mail. I only go to the admin level to do
system tasks and installs and removals. When I try to set this up at a sub
account level, I get this misconfig/redirection notice.

HELP


"PA Bear" wrote in message

> I'm assuming this is sudden, new behavior and that you've been able to
> access the account in OE until now.
>
> 99% of the time, it means there are problems on MSN/Hotmail's end. If the
> problem doesn't clear up automagically in a day or so, post back.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>
> HELP wrote:
>> To Anyone,
>>
>> I recently received this error when trying to set up OE6 to connect to a
>> *paid* hotmail account:
>>
>> Redirected
>>
>> Configuration:
>> Account: Free Hotmail
>> Server: http://services.msn.com/svcs/hotmail/httpmail.asp
>> User name:
>> Protocol: HTTPMail
>> Port: 0
>> Secure(SSL): 0
>> Code: 80004005
>>
>> My set up is XP Pro, SP2, all patches and updates installed. Can someone
>> please decipher this and tell me how I can correct it?
>>
>> TIA,
>>
>> HELP
>
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pabearmvp
External


Since: Nov 18, 2004
Posts: 9491



PostPosted: Mon Nov 28, 2005 4:48 pm    Post subject: Re: What Does This Mean? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

> ...at the admin level (XP Pro, SP2), I have the folders I can access mail.

Yes, I saw that in your first post. If the problem doesn't clear up, here
are some things to try:

1. Make certain your time, date, and /time zone/ settings are correct.

2. IE Tools>Internet Options>Privacy>Sites> type in

hotmail.com

and Allow Cookies.

How to Manage Cookies (IE6)
http://support.microsoft.com/?kbid=283185

3. Troubleshooting Secure Sites in WinXP SP2
(Hotmail and .NET Passport should be treated as Secure Sites)
http://support.microsoft.com/?kbid=870700

4. Temporarily disable your firewall, any "system" tools (NSW, NIS, anything
by Norton or McAfee) and pop-up/ad blockers to see if they're interfering.

5. If you use a router, you may need to adjust MTU values:
http://support.microsoft.com/?kbid=315008

6a. IE Tools>Internet Options>Advanced>HTTP 1.1>toggle on/off; "Use HTTP 1.1
through proxy connections" must *not* be checked.

6b. IE Tools>Internet Options>Security>[zone in OE runs; should be
Restricted Sites]>Custom Level>User Authentication>Logon>toggle between the
setting choices here ['Prompt for Username and Password' and
'Automatic...current Username...' works for me.]

6c. Resetting either or both of the above Tabs to the defaults might help,
too.

7. If you're running a version of MSN Messenger earlier than v7.5.xxxx, try
upgrading to the latest version.

8. Your current Identity may be damaged, especially if its the default Main
Identity. Try the account in a new Named Identity (File>Identities>Add new
identity). Assuming all is well, import messages from the old Identity's
local folders (don't bother with the Hotmail ones) before deleting it
(File>Identities>Manage Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

9. Contact MSN/Hotmail about the problem:
http://support.msn.com/contactus_emailsupport.aspx?productkey=hotmail&ct=eformts
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP


HELP wrote:
> To PA Bear,
>
> Thanks for the feedback. The problem has been like this for at least 4
> days now. The funny thing about this is, at the admin level (XP Pro,
> SP2), I have the folders I can access mail. I only go to the admin level
> to do system tasks and installs and removals. When I try to set this up
> at a sub account level, I get this misconfig/redirection notice.
>
> "PA Bear" wrote in message
>
> > I'm assuming this is sudden, new behavior and that you've been able to
> > access the account in OE until now.
> >
> > 99% of the time, it means there are problems on MSN/Hotmail's end. If
> > the problem doesn't clear up automagically in a day or so, post back.
> > --
> > HELP wrote:
> > > I recently received this error when trying to set up OE6 to connect
> > > to a *paid* hotmail account:
> > >
> > > Redirected
> > >
> > > Configuration:
> > > Account: Free Hotmail
> > > Server: http://services.msn.com/svcs/hotmail/httpmail.asp
> > > User name:
> > > Protocol: HTTPMail
> > > Port: 0
> > > Secure(SSL): 0
> > > Code: 80004005
> > >
> > > My set up is XP Pro, SP2, all patches and updates installed. Can
> > > someone please decipher this and tell me how I can correct it?
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HELP
External


Since: Nov 21, 2005
Posts: 9



PostPosted: Tue Nov 29, 2005 6:42 am    Post subject: Re: What Does This Mean? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

PA Bear,

Thanks for the help and suggestions. I will go thru all of these as time
permits. I appreciate your help with this.

HELP


"PA Bear" wrote in message

>> ...at the admin level (XP Pro, SP2), I have the folders I can access
>> mail.
>
> Yes, I saw that in your first post. If the problem doesn't clear up, here
> are some things to try:
>
> 1. Make certain your time, date, and /time zone/ settings are correct.
>
> 2. IE Tools>Internet Options>Privacy>Sites> type in
>
> hotmail.com
>
> and Allow Cookies.
>
> How to Manage Cookies (IE6)
> http://support.microsoft.com/?kbid=283185
>
> 3. Troubleshooting Secure Sites in WinXP SP2
> (Hotmail and .NET Passport should be treated as Secure Sites)
> http://support.microsoft.com/?kbid=870700
>
> 4. Temporarily disable your firewall, any "system" tools (NSW, NIS,
> anything by Norton or McAfee) and pop-up/ad blockers to see if they're
> interfering.
>
> 5. If you use a router, you may need to adjust MTU values:
> http://support.microsoft.com/?kbid=315008
>
> 6a. IE Tools>Internet Options>Advanced>HTTP 1.1>toggle on/off; "Use HTTP
> 1.1 through proxy connections" must *not* be checked.
>
> 6b. IE Tools>Internet Options>Security>[zone in OE runs; should be
> Restricted Sites]>Custom Level>User Authentication>Logon>toggle between
> the setting choices here ['Prompt for Username and Password' and
> 'Automatic...current Username...' works for me.]
>
> 6c. Resetting either or both of the above Tabs to the defaults might help,
> too.
>
> 7. If you're running a version of MSN Messenger earlier than v7.5.xxxx,
> try upgrading to the latest version.
>
> 8. Your current Identity may be damaged, especially if its the default
> Main Identity. Try the account in a new Named Identity
> (File>Identities>Add new identity). Assuming all is well, import messages
> from the old Identity's local folders (don't bother with the Hotmail ones)
> before deleting it (File>Identities>Manage Identities).
>
> To avoid such corruption in future:
>
> - Don't use Inbox or Sent Items to archive messages. Move them to local
> folders created for this purpose.
>
> - Empty Deleted Items folder daily.
>
> - Disable Background Compacting [N/A in SP2] and frequently perform a
> manual compact of all OE folders while "working offline". More at
> http://insideoe.tomsterdam.com/files/maintain.htm.
>
> - Do not attempt to close OE via Task Manager or shutdown your machine if
> Automatic Compacting is taking place (WinXP SP2 only).
>
> - Your anti-virus application's email scanning feature can also cause such
> corruption. Disable it. It provides no additional protection.
>
> 9. Contact MSN/Hotmail about the problem:
> http://support.msn.com/contactus_emailsupport.aspx?productkey=hotmail&ct=eformts
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>
>
> HELP wrote:
>> To PA Bear,
>>
>> Thanks for the feedback. The problem has been like this for at least 4
>> days now. The funny thing about this is, at the admin level (XP Pro,
>> SP2), I have the folders I can access mail. I only go to the admin level
>> to do system tasks and installs and removals. When I try to set this up
>> at a sub account level, I get this misconfig/redirection notice.
>>
>> "PA Bear" wrote in message
>>
>> > I'm assuming this is sudden, new behavior and that you've been able to
>> > access the account in OE until now.
>> >
>> > 99% of the time, it means there are problems on MSN/Hotmail's end. If
>> > the problem doesn't clear up automagically in a day or so, post back.
>> > --
>> > HELP wrote:
>> > > I recently received this error when trying to set up OE6 to connect
>> > > to a *paid* hotmail account:
>> > >
>> > > Redirected
>> > >
>> > > Configuration:
>> > > Account: Free Hotmail
>> > > Server: http://services.msn.com/svcs/hotmail/httpmail.asp
>> > > User name:
>> > > Protocol: HTTPMail
>> > > Port: 0
>> > > Secure(SSL): 0
>> > > Code: 80004005
>> > >
>> > > My set up is XP Pro, SP2, all patches and updates installed. Can
>> > > someone please decipher this and tell me how I can correct it?
>
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