Word Portrait/Landscape Issue after Patch

Fred Yarbrough · External Since: Jul 18, 2006 Posts: 2

We have had several people complain that they are no longer able to print a
Word document in the Landscape format for the past week. This is evidently
related to the recent patches that were released by Microsoft. That is the
only thing that we can think of.

The only way to print a document in Landscape format is to go into the page
setup and set it there. If you simply try to print a document and select
landscape from within the print options it comes out portrait.

I never really thought much about it either way but our secrataries here are
going nuts so it is not just a single user thing.

Any Ideas?

Thanks,
Fred

Shauna Kelly · External Since: Jul 19, 2006 Posts: 1

Hi Fred

> The only way to print a document in Landscape format is to go into the
> page
> setup and set it there.

So we know that Word is working OK.

> If you simply try to print a document and select
> landscape from within the print options it comes out portrait.

So it sounds like the problem is with the printer driver. I'd suggest
downloading the latest printer driver for your version of Windows from the
manufacturer's web site to see if that makes a difference.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word

"Fred Yarbrough" <postmaster.TakeThisOut@127.0.0.1> wrote in message
news:%23y4XnArqGHA.4992@TK2MSFTNGP05.phx.gbl...
> We have had several people complain that they are no longer able to print
> a
> Word document in the Landscape format for the past week. This is
> evidently
> related to the recent patches that were released by Microsoft. That is
> the
> only thing that we can think of.
>
> The only way to print a document in Landscape format is to go into the
> page
> setup and set it there. If you simply try to print a document and select
> landscape from within the print options it comes out portrait.
>
> I never really thought much about it either way but our secrataries here
> are
> going nuts so it is not just a single user thing.
>
> Any Ideas?
>
> Thanks,
> Fred
>
>

Fred Yarbrough · External Since: Jul 18, 2006 Posts: 2

This happens on various types of printers (HP, Dell, etc.) so I don't think
that it is a driver issue. That was one of our first thoughts but this
across this many types and models of printers seems unlikley.

Thanks for your input.

Fred
"Shauna Kelly" <ShaunaKelly DeleteThis @SendNoSpamToShaunaKelly.com> wrote in message
news:ui23yPzqGHA.1852@TK2MSFTNGP03.phx.gbl...
> Hi Fred
>
> > The only way to print a document in Landscape format is to go into the
> > page
> > setup and set it there.
>
> So we know that Word is working OK.
>
> > If you simply try to print a document and select
> > landscape from within the print options it comes out portrait.
>
> So it sounds like the problem is with the printer driver. I'd suggest
> downloading the latest printer driver for your version of Windows from the
> manufacturer's web site to see if that makes a difference.
>
> Hope this helps.
>
> Shauna Kelly. Microsoft MVP.
> http://www.shaunakelly.com/word
>
>
> "Fred Yarbrough" <postmaster DeleteThis @127.0.0.1> wrote in message
> news:%23y4XnArqGHA.4992@TK2MSFTNGP05.phx.gbl...
> > We have had several people complain that they are no longer able to
print
> > a
> > Word document in the Landscape format for the past week. This is
> > evidently
> > related to the recent patches that were released by Microsoft. That is
> > the
> > only thing that we can think of.
> >
> > The only way to print a document in Landscape format is to go into the
> > page
> > setup and set it there. If you simply try to print a document and
select
> > landscape from within the print options it comes out portrait.
> >
> > I never really thought much about it either way but our secrataries here
> > are
> > going nuts so it is not just a single user thing.
> >
> > Any Ideas?
> >
> > Thanks,
> > Fred
> >
> >
>
>