Sounds & Multimedia

Sean51 · External Since: Aug 26, 2004 Posts: 201

The volume control is no longer in the taskbar as well not on startup.

I see the SoundMax Digital Audio is the device for Audio within Sounds &
Multimedia.

The area to check mark is greyed out to show on taskbar?

Mike M1 · External Since: Jun 26, 2004 Posts: 4260

Try reinstalling your audio drivers. Do this by booting to Safe Mode,
deleting the audio driver related entries from the Device Manager and then
boot back into normal mode, let Win Me redetect your hardware and install
the necessary drivers.
--
Mike Maltby

Sean wrote:

> The volume control is no longer in the taskbar as well not on startup.
>
> I see the SoundMax Digital Audio is the device for Audio within
> Sounds & Multimedia.
>
> The area to check mark is greyed out to show on taskbar?

Sean51 · External Since: Aug 26, 2004 Posts: 201

Mike, there wasnt anything to delete under Audio Devices. Couldnt expand.

Are you referring to codecs? when you mentioned drivers.

"Mike M" wrote:

> Try reinstalling your audio drivers. Do this by booting to Safe Mode,
> deleting the audio driver related entries from the Device Manager and then
> boot back into normal mode, let Win Me redetect your hardware and install
> the necessary drivers.
> --
> Mike Maltby
>
>
>
> Sean wrote:
>
> > The volume control is no longer in the taskbar as well not on startup.
> >
> > I see the SoundMax Digital Audio is the device for Audio within
> > Sounds & Multimedia.
> >
> > The area to check mark is greyed out to show on taskbar?
>
>

Mike M1 · External Since: Jun 26, 2004 Posts: 4260

If there was nothing to delete that suggests you either have no sound card
or that it has no drivers installed in which case you should be looking at
a great big yellow query mark.

> Are you referring to codecs? when you mentioned drivers.

No. When I say audio drivers that, surprising as it may seem, is what I
am referring to. If you don't know the hardware involved grab yourself a
copy of Everest (www.lavalys.com) and start learning. <vbg> You' find
what you need to know in PCI/PnP Audio in the section Multimedia.
--
Mike Maltby

Sean wrote:

> Mike, there wasnt anything to delete under Audio Devices. Couldnt
> expand.
>
> Are you referring to codecs? when you mentioned drivers.

Sean51 · External Since: Aug 26, 2004 Posts: 201

Well I would agree but thats the case.

When I restart and look under the Audio device its the SoundMax Digital Audio.

MMM... now there is nothing under the playback under Audio.

Now what ...?

I see the Audio for SoundMax Integrated Digital Audio under devices it says
its working properly.

"Mike M" wrote:

> If there was nothing to delete that suggests you either have no sound card
> or that it has no drivers installed in which case you should be looking at
> a great big yellow query mark.
>
> > Are you referring to codecs? when you mentioned drivers.
>
> No. When I say audio drivers that, surprising as it may seem, is what I
> am referring to. If you don't know the hardware involved grab yourself a
> copy of Everest (www.lavalys.com) and start learning. <vbg> You' find
> what you need to know in PCI/PnP Audio in the section Multimedia.
> --
> Mike Maltby
>
>
>
> Sean wrote:
>
> > Mike, there wasnt anything to delete under Audio Devices. Couldnt
> > expand.
> >
> > Are you referring to codecs? when you mentioned drivers.
>
>

Mike M1 · External Since: Jun 26, 2004 Posts: 4260

So, what happened when you deleted the "SoundMax Digital Audio" entry from
Dev.Man in Safe Mode and then rebooted back in to normal mode? Have you
tried re-installing your drivers? I would normally have suggested that
you use system restore to roll your system back to before this problem
started but am aware that system restore is also toasted on your system.
--
Mike Maltby

Sean wrote:

> Well I would agree but thats the case.
>
> When I restart and look under the Audio device its the SoundMax
> Digital Audio.
>
>
> MMM... now there is nothing under the playback under Audio.
>
> Now what ...?
>
> I see the Audio for SoundMax Integrated Digital Audio under devices
> it says its working properly.

Sean51 · External Since: Aug 26, 2004 Posts: 201

Well I did not remove any items in safe mode.

When I restarted I looked under Preferred device and there was nothing.

I played a music player and looked once more into this Sounds & Multimedia
and now the SoundMax Digital Audio is there under Preferred Device, although,

there is no option for Volume or Advanced.

When I look under Accessories

entertainment ... the volume control does not load.

Thanks for your assistance in helping me resolve this, Mike.

"Mike M" wrote:

> So, what happened when you deleted the "SoundMax Digital Audio" entry from
> Dev.Man in Safe Mode and then rebooted back in to normal mode? Have you
> tried re-installing your drivers? I would normally have suggested that
> you use system restore to roll your system back to before this problem
> started but am aware that system restore is also toasted on your system.
> --
> Mike Maltby
>
>
>
> Sean wrote:
>
> > Well I would agree but thats the case.
> >
> > When I restart and look under the Audio device its the SoundMax
> > Digital Audio.
> >
> >
> > MMM... now there is nothing under the playback under Audio.
> >
> > Now what ...?
> >
> > I see the Audio for SoundMax Integrated Digital Audio under devices
> > it says its working properly.
>
>

Mike M1 · External Since: Jun 26, 2004 Posts: 4260

Sean,

May I ask why you have chosen not to remove the Soundmax Digital Audio
entry in the Device Manager? I can't help but wonder whether you want to
solve the problem or not. You clearly have driver problems but seem to be
resisting every suggestion I make to try and fix the problem.
--
Mike Maltby

Sean wrote:

> Well I did not remove any items in safe mode.
>
> When I restarted I looked under Preferred device and there was
> nothing.
>
> I played a music player and looked once more into this Sounds &
> Multimedia and now the SoundMax Digital Audio is there under
> Preferred Device, although,
>
> there is no option for Volume or Advanced.
>
> When I look under Accessories
>
> entertainment ... the volume control does not load.
>
> Thanks for your assistance in helping me resolve this, Mike.

Sean51 · External Since: Aug 26, 2004 Posts: 201

Mike, like I just explained, when I went into safe mode there was nothing to
remove under the audio device like your comments suggest.

"Mike M" wrote:

> Sean,
>
> May I ask why you have chosen not to remove the Soundmax Digital Audio
> entry in the Device Manager? I can't help but wonder whether you want to
> solve the problem or not. You clearly have driver problems but seem to be
> resisting every suggestion I make to try and fix the problem.
> --
> Mike Maltby
>
>
>
> Sean wrote:
>
> > Well I did not remove any items in safe mode.
> >
> > When I restarted I looked under Preferred device and there was
> > nothing.
> >
> > I played a music player and looked once more into this Sounds &
> > Multimedia and now the SoundMax Digital Audio is there under
> > Preferred Device, although,
> >
> > there is no option for Volume or Advanced.
> >
> > When I look under Accessories
> >
> > entertainment ... the volume control does not load.
> >
> > Thanks for your assistance in helping me resolve this, Mike.
>
>

Mike M1 · External Since: Jun 26, 2004 Posts: 4260

OK, this is sometimes the case with older motherboards with built in sound
chips. What happens if you try removing the device in normal mode? What
happens if you try updating or reinstalling the drivers?
--
Mike Maltby

Sean wrote:

> Mike, like I just explained, when I went into safe mode there was
> nothing to remove under the audio device like your comments suggest.

Sean51 · External Since: Aug 26, 2004 Posts: 201

Ill try in normal mode.

When I went to see if there were driver updates or a problem, it basically
said that the file I was trying to load was older than the one already
installed.

What I see happening here is I have no volume control.

I notice the icon on the taskbar isnt there nor is it loading on startup.
Cannot check mark (show vol. on taskbar)... its greyed out.
Try to run the Volume Control from the entertainment ... accessories but nada.

Not too sure how this occured, however, hopefully this works out.

"Mike M" wrote:

> OK, this is sometimes the case with older motherboards with built in sound
> chips. What happens if you try removing the device in normal mode? What
> happens if you try updating or reinstalling the drivers?
> --
> Mike Maltby
>
>
>
> Sean wrote:
>
> > Mike, like I just explained, when I went into safe mode there was
> > nothing to remove under the audio device like your comments suggest.
>
>

Sean51 · External Since: Aug 26, 2004 Posts: 201

Issue is resolved.

Mike, your right, I should have looked a little closer to what you wrote.

I went into Sounds & Multimedia within Safe Mode instead of System > Device
Manager t o remove SOundMax Digital Audio.

When it restarted the PCI Multimedia tried to load and eventually I upgraded
back to the SoundMax and the Volume Control is now in place.

Thank you once more for your advice and patience.

"Mike M" wrote:

> OK, this is sometimes the case with older motherboards with built in sound
> chips. What happens if you try removing the device in normal mode? What
> happens if you try updating or reinstalling the drivers?
> --
> Mike Maltby
>
>
>
> Sean wrote:
>
> > Mike, like I just explained, when I went into safe mode there was
> > nothing to remove under the audio device like your comments suggest.
>
>

Mike M1 · External Since: Jun 26, 2004 Posts: 4260

Sean,

Thanks for the feedback and well done in finding a way to fix your
problem.

BTW there is a solution to your not being able to boot to DOS using a
floppy to remove the _RESTORE folder but will leave it to Noel to tell you
what you need to know (I've e-mailed him the details).

Cheers,
--
Mike Maltby

Sean wrote:

> Issue is resolved.
>
> Mike, your right, I should have looked a little closer to what you
> wrote.
>
> I went into Sounds & Multimedia within Safe Mode instead of System >
> Device Manager t o remove SOundMax Digital Audio.
>
> When it restarted the PCI Multimedia tried to load and eventually I
> upgraded back to the SoundMax and the Volume Control is now in place.
>
> Thank you once more for your advice and patience.

Luisangel · External Since: May 10, 2010 Posts: 1

How do I do Safe mode and normal mode? My computer has no sound unless I go
to my Media Player - Tool - Options - Devices - Devices Audio CD ( M Smile

-
properties and select Audio Analog Then I could hear music through the front
headphone outlet. I get Error ID = OXCOOD11BA Condition ID = OXOOOOOOOO. I
need step by step instructions if you would please. Thank You !
--
Air

"Mike M" wrote:

> Try reinstalling your audio drivers. Do this by booting to Safe Mode,
> deleting the audio driver related entries from the Device Manager and then
> boot back into normal mode, let Win Me redetect your hardware and install
> the necessary drivers.
> --
> Mike Maltby
>
>
>
> Sean wrote:
>
> > The volume control is no longer in the taskbar as well not on startup.
> >
> > I see the SoundMax Digital Audio is the device for Audio within
> > Sounds & Multimedia.
> >
> > The area to check mark is greyed out to show on taskbar?
>
>