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mallard85750
External


Since: Jul 04, 2009
Posts: 1



PostPosted: Sat Jul 04, 2009 6:30 am    Post subject: Slow opening first message
Archived from groups: microsoft>public>windows>inetexplorer>ie6_outlookexpress (more info?)

OE6 opens normally, downloads new messages normally, but then takes over a
minute to open the first message. After that, everything is normal.
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Bruce Hagen
External


Since: Apr 17, 2004
Posts: 12678



PostPosted: Sat Jul 04, 2009 7:21 am    Post subject: Re: Slow opening first message [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

1: Do not archive mail in the Inbox or Sent Items. Create your own user
defined folders and move the messages you wish to save to them. Empty
Deleted Items folder daily. Although dbx files have a theoretical capacity
of 2GB, I recommend about a 300MB max for less chance of corruption.

Information about the maximum file size of the .dbx files that are used by
Outlook Express:
http://support.microsoft.com/?kbid=903095

2: After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

3: Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

For some programs, turning it off is not enough. You may have to uninstall
it and reinstall in Custom Mode and opt out of e-mail scanning when offered.

Restart your computer.

What do you use as an anti-virus program? If not Norton or McAfee, were
either ever installed on this machine?
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"mallard85750" <mallard85750.RemoveThis@discussions.microsoft.com> wrote in message
news:2AF316BE-82D4-4293-9B9C-4101046FDEEF@microsoft.com...
> OE6 opens normally, downloads new messages normally, but then takes over a
> minute to open the first message. After that, everything is normal.
>
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selvan777



Joined: Jul 15, 2009
Posts: 4



PostPosted: Wed Jul 15, 2009 11:44 am    Post subject: [Login to view extended thread Info.]

It's more than likely your virus protection software slowing it.

Try temporarily pausing the protection prior to opening OE and see if that resolves it. If so, enable it again and look for updates to the virus protection software (not just virus definitions or the like), updates to the actual Anti-Virus Software itself is what I'm talking about.

Thanks
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