Missing Message Text - help 2

Bob · External Since: Nov 12, 2005 Posts: 5

I use Outlook Express 6.0 under XP on both my desktop and laptop computers.
Both have DSL connections. But on my laptop when I receive messages from
two different people in one particular organization (and domain name) the
text of the message is blank. This has happened on several occasions. As
far as I can tell the settings on both of my computer are identical, but for
some reason something is erasing the message when I try to use my laptop.
I have not had this problem with any other domain and as far as I can tell
no one
else who receives these messages has a problem (and I don't when I am home
using my desktop!) I also use McAfee security applications on both
computers, if that makes any difference. Anyone have any thoughts on this
strange problem?

Bruce Hagen · External Since: Apr 17, 2004 Posts: 12701

I would look to McAfee as a possible source. McAfee and Norton products play
havoc with OE, especially their more *sophisticated* programs.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Bob" wrote in message

>I use Outlook Express 6.0 under XP on both my desktop and laptop computers.
> Both have DSL connections. But on my laptop when I receive messages from
> two different people in one particular organization (and domain name) the
> text of the message is blank. This has happened on several occasions. As
> far as I can tell the settings on both of my computer are identical, but
> for
> some reason something is erasing the message when I try to use my laptop.
> I have not had this problem with any other domain and as far as I can tell
> no one
> else who receives these messages has a problem (and I don't when I am home
> using my desktop!) I also use McAfee security applications on both
> computers, if that makes any difference. Anyone have any thoughts on this
> strange problem?
>
>

Bob · External Since: Nov 12, 2005 Posts: 5

"Bruce Hagen" wrote in message

>I would look to McAfee as a possible source. McAfee and Norton products
>play havoc with OE, especially their more *sophisticated* programs.
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~

Yes, I suspected McAfee and turned off the spam filter (no difference), and
I have McAfee on my home computer without it causing this problem. I have
now discovered that it is somehow related to my email account. My domain
(pacbell.net) is tied to my yahoo account (my ISP is SBC Yahoo). Messages
come into yahoo first and then get moved to my pacbell email account. The
problem seems to be in the transfer from Yahoo to Pacbell, but for one
sending domain only (and not always from that domain). I think I need to
get yahoo involved in this. Thanks for the help.

pabearmvp · External Since: Nov 18, 2004 Posts: 9491

Bob wrote:
> "Bruce Hagen" wrote in message
>
> > I would look to McAfee as a possible source. McAfee and Norton products
> > play havoc with OE, especially their more *sophisticated* programs.
> > --
<paste>
> "Bob" wrote in message
>
> > I use Outlook Express 6.0 under XP on both my desktop and laptop
> > computers. Both have DSL connections. But on my laptop when I receive
> > messages from two different people in one particular organization (and
> > domain name) the text of the message is blank. This has happened on
> > several occasions. As far as I can tell the settings on both of my
> > computer are identical, but for
> > some reason something is erasing the message when I try to use my
> > laptop. I have not had this problem with any other domain and as far as
> > I can tell no one
> > else who receives these messages has a problem (and I don't when I am
> > home using my desktop!) I also use McAfee security applications on both
> > computers, if that makes any difference. Anyone have any thoughts on
> > this strange problem?
</paste>
> --
> Yes, I suspected McAfee and turned off the spam filter (no difference),
> and I have McAfee on my home computer without it causing this problem. I
> have now discovered that it is somehow related to my email account. My
> domain (pacbell.net) is tied to my yahoo account (my ISP is SBC Yahoo).
> Messages come into yahoo first and then get moved to my pacbell email
> account. The problem seems to be in the transfer from Yahoo to Pacbell,
> but for one sending domain only (and not always from that domain). I
> think I need to get yahoo involved in this. Thanks for the help.

Please include all of previous message(s) in your replies to the newsgroup,
Bob.

If you view the messages in question from your inbox at the pacbell webpage
for your email account, is the text of the message blank there, too? If not
and if these 2 correspondents are using MS Outlook, ask that they only send
to you using Plain Text format.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Bob · External Since: Nov 12, 2005 Posts: 5

"PA Bear" wrote in message

> Bob wrote:
>> "Bruce Hagen" wrote in message
>>
>> > I would look to McAfee as a possible source. McAfee and Norton products
>> > play havoc with OE, especially their more *sophisticated* programs.
>> > --
> <paste>
>> "Bob" wrote in message
>>
>> > I use Outlook Express 6.0 under XP on both my desktop and laptop
>> > computers. Both have DSL connections. But on my laptop when I receive
>> > messages from two different people in one particular organization (and
>> > domain name) the text of the message is blank. This has happened on
>> > several occasions. As far as I can tell the settings on both of my
>> > computer are identical, but for
>> > some reason something is erasing the message when I try to use my
>> > laptop. I have not had this problem with any other domain and as far as
>> > I can tell no one
>> > else who receives these messages has a problem (and I don't when I am
>> > home using my desktop!) I also use McAfee security applications on
>> > both
>> > computers, if that makes any difference. Anyone have any thoughts on
>> > this strange problem?
> </paste>
>> --
>> Yes, I suspected McAfee and turned off the spam filter (no difference),
>> and I have McAfee on my home computer without it causing this problem. I
>> have now discovered that it is somehow related to my email account. My
>> domain (pacbell.net) is tied to my yahoo account (my ISP is SBC Yahoo).
>> Messages come into yahoo first and then get moved to my pacbell email
>> account. The problem seems to be in the transfer from Yahoo to Pacbell,
>> but for one sending domain only (and not always from that domain). I
>> think I need to get yahoo involved in this. Thanks for the help.
>
> Please include all of previous message(s) in your replies to the
> newsgroup, Bob.

I have been severely criticized by other newsgroups for including the entire
string in my replies. They want only the bare minimum of a message that
relates to the response. There doesn't seem to be a standard.

>
> If you view the messages in question from your inbox at the pacbell
> webpage for your email account, is the text of the message blank there,
> too? If not and if these 2 correspondents are using MS Outlook, ask that
> they only send to you using Plain Text format.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>
>

When I have a message sent directly to my Yahoo email address, I have a
filter that puts it into the "saved" mailbox, rather than to the "inbox".
This is so I can separate mail from the yahoo address and the pacbell
address. Messages to the pacbell address go first to the yahoo inbox and
are then transferred to the pacbell inbox. When I had one of my
correspondents try sending directly to my yahoo address, the entire message
showed up (as I expected it to) in my yahoo "saved" mailbox. When I then
manually moved it to the inbox (which then transfers it to the pacbell
address) the message again disappeared. Somehow the yahoo-pacbell interface
is erasing the message. It may have something to do with the length of the
message itself. The ones that disappear seem to be fairly long and are
truncated when they show up on my yahoo "saved" mailbox (but at least they
are there).

Michael Santovec1 · External Since: Sep 07, 2004 Posts: 3600

Take a look at the Message Source (Ctrl-F3) for the problem messages.
Can you see the message text there?

Are the sender's using Lotus Notes? Look at the message header for the
X-Mailer: header.

If they are using Lotus Notes, McAfee SpamKiller corrupts the message
headers so that OE can't properly interpret the message. You can verify
that SpamKiller processed the message because there will be a message
header from SpamKiller. Merely passing through SpamKiller causes the
corruption. Turning off any specific filters won't help. You have to
uninstall SpamKiller.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

"Bob" wrote in message

>
> "PA Bear" wrote in message
>
>> Bob wrote:
>>> "Bruce Hagen" wrote in message
>>>
>>> > I would look to McAfee as a possible source. McAfee and Norton
>>> > products
>>> > play havoc with OE, especially their more *sophisticated*
>>> > programs.
>>> > --
>> <paste>
>>> "Bob" wrote in message
>>>
>>> > I use Outlook Express 6.0 under XP on both my desktop and laptop
>>> > computers. Both have DSL connections. But on my laptop when I
>>> > receive
>>> > messages from two different people in one particular organization
>>> > (and
>>> > domain name) the text of the message is blank. This has happened
>>> > on
>>> > several occasions. As far as I can tell the settings on both of
>>> > my
>>> > computer are identical, but for
>>> > some reason something is erasing the message when I try to use my
>>> > laptop. I have not had this problem with any other domain and as
>>> > far as
>>> > I can tell no one
>>> > else who receives these messages has a problem (and I don't when I
>>> > am
>>> > home using my desktop!) I also use McAfee security applications
>>> > on both
>>> > computers, if that makes any difference. Anyone have any thoughts
>>> > on
>>> > this strange problem?
>> </paste>
>>> --
>>> Yes, I suspected McAfee and turned off the spam filter (no
>>> difference),
>>> and I have McAfee on my home computer without it causing this
>>> problem. I
>>> have now discovered that it is somehow related to my email account.
>>> My
>>> domain (pacbell.net) is tied to my yahoo account (my ISP is SBC
>>> Yahoo). Messages come into yahoo first and then get moved to my
>>> pacbell email
>>> account. The problem seems to be in the transfer from Yahoo to
>>> Pacbell,
>>> but for one sending domain only (and not always from that domain).
>>> I
>>> think I need to get yahoo involved in this. Thanks for the help.
>>
>> Please include all of previous message(s) in your replies to the
>> newsgroup, Bob.
>
> I have been severely criticized by other newsgroups for including the
> entire string in my replies. They want only the bare minimum of a
> message that relates to the response. There doesn't seem to be a
> standard.
>
>>
>> If you view the messages in question from your inbox at the pacbell
>> webpage for your email account, is the text of the message blank
>> there, too? If not and if these 2 correspondents are using MS
>> Outlook, ask that they only send to you using Plain Text format.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>>
>>
>
> When I have a message sent directly to my Yahoo email address, I have
> a filter that puts it into the "saved" mailbox, rather than to the
> "inbox". This is so I can separate mail from the yahoo address and the
> pacbell address. Messages to the pacbell address go first to the
> yahoo inbox and are then transferred to the pacbell inbox. When I had
> one of my correspondents try sending directly to my yahoo address, the
> entire message showed up (as I expected it to) in my yahoo "saved"
> mailbox. When I then manually moved it to the inbox (which then
> transfers it to the pacbell address) the message again disappeared.
> Somehow the yahoo-pacbell interface is erasing the message. It may
> have something to do with the length of the message itself. The ones
> that disappear seem to be fairly long and are truncated when they show
> up on my yahoo "saved" mailbox (but at least they are there).
>

Bob · External Since: Nov 12, 2005 Posts: 5

"Michael Santovec" wrote in message

> Take a look at the Message Source (Ctrl-F3) for the problem messages. Can
> you see the message text there?
>
> Are the sender's using Lotus Notes? Look at the message header for the
> X-Mailer: header.
>
> If they are using Lotus Notes, McAfee SpamKiller corrupts the message
> headers so that OE can't properly interpret the message. You can verify
> that SpamKiller processed the message because there will be a message
> header from SpamKiller. Merely passing through SpamKiller causes the
> corruption. Turning off any specific filters won't help. You have to
> uninstall SpamKiller.
>

YES! That seems to be the problem. They are using Lotus Notes; I am using
SpamKiller (disabled, but not
de-installed). The strange thing though is that this is not consistent.
Sometimes the messages come through just fine;
other times, the text is missing (but I can see it using Cntl-F3, sometimes
readable, other times gibberish).

Thanks for the suggestion. I'll uninstall SpamKiller.

Bob

> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
> "Bob" wrote in message
>
>>
>> "PA Bear" wrote in message
>>
>>> Bob wrote:
>>>> "Bruce Hagen" wrote in message
>>>>
>>>> > I would look to McAfee as a possible source. McAfee and Norton
>>>> > products
>>>> > play havoc with OE, especially their more *sophisticated* programs.
>>>> > --
>>> <paste>
>>>> "Bob" wrote in message
>>>>
>>>> > I use Outlook Express 6.0 under XP on both my desktop and laptop
>>>> > computers. Both have DSL connections. But on my laptop when I
>>>> > receive
>>>> > messages from two different people in one particular organization
>>>> > (and
>>>> > domain name) the text of the message is blank. This has happened on
>>>> > several occasions. As far as I can tell the settings on both of my
>>>> > computer are identical, but for
>>>> > some reason something is erasing the message when I try to use my
>>>> > laptop. I have not had this problem with any other domain and as far
>>>> > as
>>>> > I can tell no one
>>>> > else who receives these messages has a problem (and I don't when I am
>>>> > home using my desktop!) I also use McAfee security applications on
>>>> > both
>>>> > computers, if that makes any difference. Anyone have any thoughts on
>>>> > this strange problem?
>>> </paste>
>>>> --
>>>> Yes, I suspected McAfee and turned off the spam filter (no difference),
>>>> and I have McAfee on my home computer without it causing this problem.
>>>> I
>>>> have now discovered that it is somehow related to my email account. My
>>>> domain (pacbell.net) is tied to my yahoo account (my ISP is SBC Yahoo).
>>>> Messages come into yahoo first and then get moved to my pacbell email
>>>> account. The problem seems to be in the transfer from Yahoo to
>>>> Pacbell,
>>>> but for one sending domain only (and not always from that domain). I
>>>> think I need to get yahoo involved in this. Thanks for the help.
>>>
>>> Please include all of previous message(s) in your replies to the
>>> newsgroup, Bob.
>>
>> I have been severely criticized by other newsgroups for including the
>> entire string in my replies. They want only the bare minimum of a
>> message that relates to the response. There doesn't seem to be a
>> standard.
>>
>>>
>>> If you view the messages in question from your inbox at the pacbell
>>> webpage for your email account, is the text of the message blank there,
>>> too? If not and if these 2 correspondents are using MS Outlook, ask
>>> that they only send to you using Plain Text format.
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>>>
>>>
>>
>> When I have a message sent directly to my Yahoo email address, I have a
>> filter that puts it into the "saved" mailbox, rather than to the "inbox".
>> This is so I can separate mail from the yahoo address and the pacbell
>> address. Messages to the pacbell address go first to the yahoo inbox and
>> are then transferred to the pacbell inbox. When I had one of my
>> correspondents try sending directly to my yahoo address, the entire
>> message showed up (as I expected it to) in my yahoo "saved" mailbox.
>> When I then manually moved it to the inbox (which then transfers it to
>> the pacbell address) the message again disappeared. Somehow the
>> yahoo-pacbell interface is erasing the message. It may have something to
>> do with the length of the message itself. The ones that disappear seem
>> to be fairly long and are truncated when they show up on my yahoo "saved"
>> mailbox (but at least they are there).
>>
>
>

Frank Saunders, MS-MVP OE · External Since: Sep 08, 2005 Posts: 2534

"Bob" wrote in message

> "Michael Santovec" wrote in message
>
>> Take a look at the Message Source (Ctrl-F3) for the problem
>> messages. Can you see the message text there?
>>
>> Are the sender's using Lotus Notes? Look at the message header for
>> the X-Mailer: header.
>>
>> If they are using Lotus Notes, McAfee SpamKiller corrupts the message
>> headers so that OE can't properly interpret the message. You can
>> verify that SpamKiller processed the message because there will be a
>> message header from SpamKiller. Merely passing through SpamKiller
>> causes the corruption. Turning off any specific filters won't help.
>> You have to uninstall SpamKiller.
>>
>
> YES! That seems to be the problem. They are using Lotus Notes; I am
> using SpamKiller (disabled, but not
> de-installed). The strange thing though is that this is not
> consistent. Sometimes the messages come through just fine;
> other times, the text is missing (but I can see it using Cntl-F3,
> sometimes readable, other times gibberish).
>
> Thanks for the suggestion. I'll uninstall SpamKiller.
>
> Bob

Also turn off email scanning in the anti-virus. It doesn't provide any
added protection anyway.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

pabearmvp · External Since: Nov 18, 2004 Posts: 9491

Bob wrote:
> "Michael Santovec" wrote in message
>
> > Take a look at the Message Source (Ctrl-F3) for the problem messages.
> > Can you see the message text there?
> >
> > Are the sender's using Lotus Notes? Look at the message header for the
> > X-Mailer: header.
> >
> > If they are using Lotus Notes, McAfee SpamKiller corrupts the message
> > headers so that OE can't properly interpret the message. You can verify
> > that SpamKiller processed the message because there will be a message
> > header from SpamKiller. Merely passing through SpamKiller causes the
> > corruption. Turning off any specific filters won't help. You have to
> > uninstall SpamKiller.
> >
>
> YES! That seems to be the problem. They are using Lotus Notes; I am
> using SpamKiller (disabled, but not
> de-installed). The strange thing though is that this is not consistent.
> Sometimes the messages come through just fine;
> other times, the text is missing (but I can see it using Cntl-F3,
> sometimes readable, other times gibberish).
>
> Thanks for the suggestion. I'll uninstall SpamKiller.

SpamKiller'd not have anything to do with it if the message displayed the
same at the Yahoo and/or Pacbell webmail page.
--
~PA Bear

<snip>
> > "Bob" wrote in message
> >
> > >
> > > "PA Bear" wrote in message
> > >
> > > > Bob wrote:
> > > > > "Bruce Hagen" wrote in message
> > > > >
> > > > > > I would look to McAfee as a possible source. McAfee and Norton
> > > > > > products
> > > > > > play havoc with OE, especially their more *sophisticated*
> > > > > > programs. --
> > > > <paste>
> > > > > "Bob" wrote in message
> > > > >
> > > > > > I use Outlook Express 6.0 under XP on both my desktop and laptop
> > > > > > computers. Both have DSL connections. But on my laptop when I
> > > > > > receive
> > > > > > messages from two different people in one particular
> > > > > > organization (and
> > > > > > domain name) the text of the message is blank. This has
> > > > > > happened on several occasions. As far as I can tell the
> > > > > > settings on both of my computer are identical, but for
> > > > > > some reason something is erasing the message when I try to use
> > > > > > my laptop. I have not had this problem with any other domain
> > > > > > and as far as
> > > > > > I can tell no one
> > > > > > else who receives these messages has a problem (and I don't
> > > > > > when I am home using my desktop!) I also use McAfee security
> > > > > > applications on both
> > > > > > computers, if that makes any difference. Anyone have any
> > > > > > thoughts on this strange problem?
> > > > </paste>
> > > > > --
> > > > > Yes, I suspected McAfee and turned off the spam filter (no
> > > > > difference), and I have McAfee on my home computer without it
> > > > > causing this problem. I
> > > > > have now discovered that it is somehow related to my email
> > > > > account. My domain (pacbell.net) is tied to my yahoo account (my
> > > > > ISP is SBC Yahoo). Messages come into yahoo first and then get
> > > > > moved to my pacbell email account. The problem seems to be in
> > > > > the transfer from Yahoo to Pacbell,
> > > > > but for one sending domain only (and not always from that
> > > > > domain). I think I need to get yahoo involved in this. Thanks
> > > > > for the help.
> > > >
> > > > Please include all of previous message(s) in your replies to the
> > > > newsgroup, Bob.
> > >
> > > I have been severely criticized by other newsgroups for including the
> > > entire string in my replies. They want only the bare minimum of a
> > > message that relates to the response. There doesn't seem to be a
> > > standard.
> > >
> > > >
> > > > If you view the messages in question from your inbox at the pacbell
> > > > webpage for your email account, is the text of the message blank
> > > > there, too? If not and if these 2 correspondents are using MS
> > > > Outlook, ask that they only send to you using Plain Text format.
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
> > > >
> > > >
> > >
> > > When I have a message sent directly to my Yahoo email address, I have
> > > a filter that puts it into the "saved" mailbox, rather than to the
> > > "inbox". This is so I can separate mail from the yahoo address and
> > > the pacbell address. Messages to the pacbell address go first to the
> > > yahoo inbox and are then transferred to the pacbell inbox. When I
> > > had one of my correspondents try sending directly to my yahoo
> > > address, the entire message showed up (as I expected it to) in my
> > > yahoo "saved" mailbox. When I then manually moved it to the inbox
> > > (which then transfers it to the pacbell address) the message again
> > > disappeared. Somehow the yahoo-pacbell interface is erasing the
> > > message. It may have something to do with the length of the message
> > > itself. The ones that disappear seem to be fairly long and are
> > > truncated when they show up on my yahoo "saved" mailbox (but at least
> > > they are there).

Bob · External Since: Nov 12, 2005 Posts: 5

"PA Bear" wrote in message

> Bob wrote:
>> "Michael Santovec" wrote in message
>>
>> > Take a look at the Message Source (Ctrl-F3) for the problem messages.
>> > Can you see the message text there?
>> >
>> > Are the sender's using Lotus Notes? Look at the message header for the
>> > X-Mailer: header.
>> >
>> > If they are using Lotus Notes, McAfee SpamKiller corrupts the message
>> > headers so that OE can't properly interpret the message. You can
>> > verify
>> > that SpamKiller processed the message because there will be a message
>> > header from SpamKiller. Merely passing through SpamKiller causes the
>> > corruption. Turning off any specific filters won't help. You have to
>> > uninstall SpamKiller.
>> >
>>
>> YES! That seems to be the problem. They are using Lotus Notes; I am
>> using SpamKiller (disabled, but not
>> de-installed). The strange thing though is that this is not consistent.
>> Sometimes the messages come through just fine;
>> other times, the text is missing (but I can see it using Cntl-F3,
>> sometimes readable, other times gibberish).
>>
>> Thanks for the suggestion. I'll uninstall SpamKiller.
>
> SpamKiller'd not have anything to do with it if the message displayed the
> same at the Yahoo and/or Pacbell webmail page.
> --
> ~PA Bear

The message displayed fine at the Yahoo webmail page (I just never thought
to look at it there), but when it was
transferred to my Pacbell Outlook Express server, the message disappeared.

>
>
> <snip>
>> > "Bob" wrote in message
>> >
>> > >
>> > > "PA Bear" wrote in message
>> > >
>> > > > Bob wrote:
>> > > > > "Bruce Hagen" wrote in message
>> > > > >
>> > > > > > I would look to McAfee as a possible source. McAfee and Norton
>> > > > > > products
>> > > > > > play havoc with OE, especially their more *sophisticated*
>> > > > > > programs. --
>> > > > <paste>
>> > > > > "Bob" wrote in message
>> > > > >
>> > > > > > I use Outlook Express 6.0 under XP on both my desktop and
>> > > > > > laptop
>> > > > > > computers. Both have DSL connections. But on my laptop when I
>> > > > > > receive
>> > > > > > messages from two different people in one particular
>> > > > > > organization (and
>> > > > > > domain name) the text of the message is blank. This has
>> > > > > > happened on several occasions. As far as I can tell the
>> > > > > > settings on both of my computer are identical, but for
>> > > > > > some reason something is erasing the message when I try to use
>> > > > > > my laptop. I have not had this problem with any other domain
>> > > > > > and as far as
>> > > > > > I can tell no one
>> > > > > > else who receives these messages has a problem (and I don't
>> > > > > > when I am home using my desktop!) I also use McAfee security
>> > > > > > applications on both
>> > > > > > computers, if that makes any difference. Anyone have any
>> > > > > > thoughts on this strange problem?
>> > > > </paste>
>> > > > > --
>> > > > > Yes, I suspected McAfee and turned off the spam filter (no
>> > > > > difference), and I have McAfee on my home computer without it
>> > > > > causing this problem. I
>> > > > > have now discovered that it is somehow related to my email
>> > > > > account. My domain (pacbell.net) is tied to my yahoo account (my
>> > > > > ISP is SBC Yahoo). Messages come into yahoo first and then get
>> > > > > moved to my pacbell email account. The problem seems to be in
>> > > > > the transfer from Yahoo to Pacbell,
>> > > > > but for one sending domain only (and not always from that
>> > > > > domain). I think I need to get yahoo involved in this. Thanks
>> > > > > for the help.
>> > > >
>> > > > Please include all of previous message(s) in your replies to the
>> > > > newsgroup, Bob.
>> > >
>> > > I have been severely criticized by other newsgroups for including the
>> > > entire string in my replies. They want only the bare minimum of a
>> > > message that relates to the response. There doesn't seem to be a
>> > > standard.
>> > >
>> > > >
>> > > > If you view the messages in question from your inbox at the pacbell
>> > > > webpage for your email account, is the text of the message blank
>> > > > there, too? If not and if these 2 correspondents are using MS
>> > > > Outlook, ask that they only send to you using Plain Text format.
>> > > > --
>> > > > ~Robear Dyer (PA Bear)
>> > > > MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>> > > >
>> > > >
>> > >
>> > > When I have a message sent directly to my Yahoo email address, I have
>> > > a filter that puts it into the "saved" mailbox, rather than to the
>> > > "inbox". This is so I can separate mail from the yahoo address and
>> > > the pacbell address. Messages to the pacbell address go first to the
>> > > yahoo inbox and are then transferred to the pacbell inbox. When I
>> > > had one of my correspondents try sending directly to my yahoo
>> > > address, the entire message showed up (as I expected it to) in my
>> > > yahoo "saved" mailbox. When I then manually moved it to the inbox
>> > > (which then transfers it to the pacbell address) the message again
>> > > disappeared. Somehow the yahoo-pacbell interface is erasing the
>> > > message. It may have something to do with the length of the message
>> > > itself. The ones that disappear seem to be fairly long and are
>> > > truncated when they show up on my yahoo "saved" mailbox (but at least
>> > > they are there).
>

Frank Saunders, MS-MVP OE · External Since: Sep 08, 2005 Posts: 2534

"Bob" wrote in message

> "PA Bear" wrote in message
>
>> Bob wrote:
>>> "Michael Santovec" wrote in message
>>>
>>>> Take a look at the Message Source (Ctrl-F3) for the problem
>>>> messages. Can you see the message text there?
>>>>
>>>> Are the sender's using Lotus Notes? Look at the message header
>>>> for the X-Mailer: header.
>>>>
>>>> If they are using Lotus Notes, McAfee SpamKiller corrupts the
>>>> message headers so that OE can't properly interpret the message. You
>>>> can verify
>>>> that SpamKiller processed the message because there will be a
>>>> message header from SpamKiller. Merely passing through SpamKiller
>>>> causes the corruption. Turning off any specific filters won't
>>>> help. You have to uninstall SpamKiller.
>>>>
>>>
>>> YES! That seems to be the problem. They are using Lotus Notes; I
>>> am using SpamKiller (disabled, but not
>>> de-installed). The strange thing though is that this is not
>>> consistent. Sometimes the messages come through just fine;
>>> other times, the text is missing (but I can see it using Cntl-F3,
>>> sometimes readable, other times gibberish).
>>>
>>> Thanks for the suggestion. I'll uninstall SpamKiller.
>>
>> SpamKiller'd not have anything to do with it if the message
>> displayed the same at the Yahoo and/or Pacbell webmail page.
>> --
>> ~PA Bear
>
> The message displayed fine at the Yahoo webmail page (I just never
> thought to look at it there), but when it was
> transferred to my Pacbell Outlook Express server, the message
> disappeared.

In OE is there an attachment paperclip?
If so, click that.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

pabearmvp · External Since: Nov 18, 2004 Posts: 9491

Bob wrote:
<snip>
> > > YES! That seems to be the problem. They are using Lotus Notes; I am
> > > using SpamKiller (disabled, but not
> > > de-installed). The strange thing though is that this is not
> > > consistent. Sometimes the messages come through just fine;
> > > other times, the text is missing (but I can see it using Cntl-F3,
> > > sometimes readable, other times gibberish).
> > >
> > > Thanks for the suggestion. I'll uninstall SpamKiller.
> >
> > SpamKiller'd not have anything to do with it if the message displayed
> > the same at the Yahoo and/or Pacbell webmail page.
> > --
> > ~PA Bear
>
> The message displayed fine at the Yahoo webmail page (I just never thought
> to look at it there), but when it was
> transferred to my Pacbell Outlook Express server, the message disappeared.

If the message is available on Pacbell's POP3 server, it's available at the
Pacbell webmail page, where, given your later posts in this thread, one
would expect the message to be available/readible.
--
~PA Bear

lance m · External Since: Nov 16, 2005 Posts: 3

"PA Bear" wrote in message

> Bob wrote:
> <snip>
>> > > YES! That seems to be the problem. They are using Lotus Notes; I am
>> > > using SpamKiller (disabled, but not
>> > > de-installed). The strange thing though is that this is not
>> > > consistent. Sometimes the messages come through just fine;
>> > > other times, the text is missing (but I can see it using Cntl-F3,
>> > > sometimes readable, other times gibberish).
>> > >
>> > > Thanks for the suggestion. I'll uninstall SpamKiller.
>> >
>> > SpamKiller'd not have anything to do with it if the message displayed
>> > the same at the Yahoo and/or Pacbell webmail page.
>> > --
>> > ~PA Bear
>>
>> The message displayed fine at the Yahoo webmail page (I just never
>> thought
>> to look at it there), but when it was
>> transferred to my Pacbell Outlook Express server, the message
>> disappeared.
>
> If the message is available on Pacbell's POP3 server, it's available at
> the Pacbell webmail page, where, given your later posts in this thread,
> one would expect the message to be available/readible.
> --
> ~PA Bear