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Freezes fixed but not sure why

 
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ag
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Since: Aug 02, 2007
Posts: 4



PostPosted: Thu Aug 02, 2007 10:24 pm    Post subject: Freezes fixed but not sure why
Archived from groups: microsoft>public>windows>inetexplorer>ie6>browser (more info?)

Had constant freezes in IE6. Tried all the usual fixes w/o success. Saw a
Microsoft artcile http://support.microsoft.com/kb/318378 which explains
different ways to uninstall and reinstall IE. I followed the directions for
the regedit method and changed the appropriate value from 1 to 0 and
re-booted. On reboot I got the message "Internet Explorer has been unistalled
do you want to remove your personal settings" (or something close to that). I
clicked "no." When the re-boot completed IE6 in fact was still present, the
registry value was still 0, but IE now works fine w/o freezes. Can
anyoneexplain what happened here and why this did not work as explained but
nevertheless seemd to fix my problem?
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ag
External


Since: Aug 02, 2007
Posts: 4



PostPosted: Fri Aug 03, 2007 9:14 pm    Post subject: RE: Freezes fixed but not sure why [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

spoke too soon...locked up on me again

"ag" wrote:

> Had constant freezes in IE6. Tried all the usual fixes w/o success. Saw a
> Microsoft artcile http://support.microsoft.com/kb/318378 which explains
> different ways to uninstall and reinstall IE. I followed the directions for
> the regedit method and changed the appropriate value from 1 to 0 and
> re-booted. On reboot I got the message "Internet Explorer has been unistalled
> do you want to remove your personal settings" (or something close to that). I
> clicked "no." When the re-boot completed IE6 in fact was still present, the
> registry value was still 0, but IE now works fine w/o freezes. Can
> anyoneexplain what happened here and why this did not work as explained but
> nevertheless seemd to fix my problem?
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Jon Kennedy
External


Since: Feb 16, 2005
Posts: 2183



PostPosted: Fri Aug 03, 2007 10:42 pm    Post subject: Re: Freezes fixed but not sure why [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

You may have rolled back to a previous version of IE 6. In IE, what version
does Help...About report? What version of Windows are you using?

--

Jon R. Kennedy MS MVP/IE
Charlotte, NC USA
jkennedy2@carolina.rr.com


"ag" wrote in message

> Had constant freezes in IE6. Tried all the usual fixes w/o success. Saw a
> Microsoft artcile http://support.microsoft.com/kb/318378 which explains
> different ways to uninstall and reinstall IE. I followed the directions
> for
> the regedit method and changed the appropriate value from 1 to 0 and
> re-booted. On reboot I got the message "Internet Explorer has been
> unistalled
> do you want to remove your personal settings" (or something close to
> that). I
> clicked "no." When the re-boot completed IE6 in fact was still present,
> the
> registry value was still 0, but IE now works fine w/o freezes. Can
> anyoneexplain what happened here and why this did not work as explained
> but
> nevertheless seemd to fix my problem?
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ag
External


Since: Aug 02, 2007
Posts: 4



PostPosted: Fri Aug 03, 2007 10:42 pm    Post subject: Re: Freezes fixed but not sure why [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

IE Version 6.0.2900.2180; Windows XP Pro SP2. Interestingly, today for the
first time since I did what I described in the initial post, when I booted up
I got the same message quoted in the original post. Yet, again when I said
"no" to cleaning up my personal seetings, IE was present and working fine. Do
I need to change the registry value back to 1?

"Jon Kennedy" wrote:

> You may have rolled back to a previous version of IE 6. In IE, what version
> does Help...About report? What version of Windows are you using?
>
> --
>
> Jon R. Kennedy MS MVP/IE
> Charlotte, NC USA
> jkennedy2@carolina.rr.com
>
>
> "ag" wrote in message
>
> > Had constant freezes in IE6. Tried all the usual fixes w/o success. Saw a
> > Microsoft artcile http://support.microsoft.com/kb/318378 which explains
> > different ways to uninstall and reinstall IE. I followed the directions
> > for
> > the regedit method and changed the appropriate value from 1 to 0 and
> > re-booted. On reboot I got the message "Internet Explorer has been
> > unistalled
> > do you want to remove your personal settings" (or something close to
> > that). I
> > clicked "no." When the re-boot completed IE6 in fact was still present,
> > the
> > registry value was still 0, but IE now works fine w/o freezes. Can
> > anyoneexplain what happened here and why this did not work as explained
> > but
> > nevertheless seemd to fix my problem?
>
>
>
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Jon Kennedy
External


Since: Feb 16, 2005
Posts: 2183



PostPosted: Thu Aug 09, 2007 12:17 am    Post subject: Re: Freezes fixed but not sure why [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

What do you mean by "freezes"? Does the whole screen lock up requiring you
to reboot, or does IE just become unresponsive?

--

Jon R. Kennedy MS MVP/IE
Charlotte, NC USA
jkennedy2@carolina.rr.com


"ag" wrote in message

> spoke too soon...locked up on me again
>
> "ag" wrote:
>
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ag
External


Since: Aug 02, 2007
Posts: 4



PostPosted: Thu Aug 09, 2007 12:17 am    Post subject: Re: Freezes fixed but not sure why [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

IE becomes unresponsive but usually just one of several windows that may be
open at tha time.

"Jon Kennedy" wrote:

> What do you mean by "freezes"? Does the whole screen lock up requiring you
> to reboot, or does IE just become unresponsive?
>
> --
>
> Jon R. Kennedy MS MVP/IE
> Charlotte, NC USA
> jkennedy2@carolina.rr.com
>
>
> "ag" wrote in message
>
> > spoke too soon...locked up on me again
> >
> > "ag" wrote:
> >
>
>
>
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Jon Kennedy
External


Since: Feb 16, 2005
Posts: 2183



PostPosted: Thu Aug 09, 2007 1:13 am    Post subject: Re: Freezes fixed but not sure why [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

This may be caused by spyware/malware that's gotten installed on
your system. Use Ad-Aware, Windows Defender and/or Spybot Search & Destroy
to remove it.

Windows Defender
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php

Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it -

Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/tshoot.html
http://spywarewarrior.com/sww-help.htm

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://forums.spywareinfo.com/
http://aumha.net/viewforum.php?f=30
Or one of the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm


--

Jon R. Kennedy MS MVP/IE
Charlotte, NC USA
jkennedy2@carolina.rr.com


"ag" wrote in message

> IE becomes unresponsive but usually just one of several windows that may
> be
> open at tha time.
>
> "Jon Kennedy" wrote:
>
>> What do you mean by "freezes"? Does the whole screen lock up requiring
>> you
>> to reboot, or does IE just become unresponsive?
>>
>> --
>>
>> Jon R. Kennedy MS MVP/IE
>> Charlotte, NC USA
>> jkennedy2@carolina.rr.com
>>
>>
>> "ag" wrote in message
>>
>> > spoke too soon...locked up on me again
>> >
>> > "ag" wrote:
>> >
>>
>>
>>
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