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Can't update my Windows

  
  
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Jedry
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Since: Apr 23, 2009
Posts: 2
PostPosted: Thu Apr 23, 2009 10:02 am    Post subject: Can't update my Windows
Archived from groups: microsoft>public>windowsxp>customize (more info?)
Hi,

I'm unable to run a program and it says I may need to download a hotfix.

The hotfix is: http://go.microsoft.com/fwlink/?LinkId=135771

However, I am running FRENCH Windows XP. (I bought the computer whilst
living in France.
When I try to run the update, it fails because 'the update is a different
language to the Windows language'

Does anyone know where I can download this update for FRENCH XP ?

Grateful for any help!
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Andrew E.
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Since: Aug 13, 2004
Posts: 3616
PostPosted: Thu Apr 23, 2009 7:56 pm    Post subject: RE: Can't update my Windows [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Go to this page:
http://www.microsoft.com/worldwide/phone/contact.aspx?country=France
Click on the top link listed,this gets you to microsoft/france home page.

"Jedry" wrote:

> Hi,
>
> I'm unable to run a program and it says I may need to download a hotfix.
>
> The hotfix is: http://go.microsoft.com/fwlink/?LinkId=135771
>
> However, I am running FRENCH Windows XP. (I bought the computer whilst
> living in France.
> When I try to run the update, it fails because 'the update is a different
> language to the Windows language'
>
> Does anyone know where I can download this update for FRENCH XP ?
>
> Grateful for any help!
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Jedry
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Since: Apr 23, 2009
Posts: 2
PostPosted: Fri Apr 24, 2009 9:33 am    Post subject: RE: Can't update my Windows [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Hi AndrewE

Thanks for the reply.

I can get to the French language download page, but the update link is
exactly the same and I get the same error message when trying to install!

It's a mystery
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