Ann, need more info. When your PC crashed were you able to get XP to
load? By backup dvd do you mean one that you created using the Backup
program in WinXP?
"ann" <ann.RemoveThis@discussions.microsoft.com> wrote in message
news:55E28ADE-04CC-4B70-A855-9AB1570A8153@microsoft.com...
> my pc crashed when i installed the backup dvd for windows it did not load
> home office