laptop strat up problem

wd57 · External Since: Nov 06, 2009 Posts: 1

my laptop was running slow, so i let my friend boy friend take it to get it
to run faster. after i got it back, when i trun it on it give me a guest
account to log on to. i took it back to him and he can not get back to
normal. what can do get back to my admin. account? as you know the guest
account do not have admin rights. i am running xp pro. my lap top is a compaq
presario 2200
--
Thank you for the help.

Leonard Grey · External Since: Jan 12, 2009 Posts: 98

There's no way for us to know what he did to your computer, so I suggest
that he brings the computer to a technician - and pays for it.
---
Leonard Grey
Errare humanum est

wd57 wrote:
> my laptop was running slow, so i let my friend boy friend take it to get it
> to run faster. after i got it back, when i trun it on it give me a guest
> account to log on to. i took it back to him and he can not get back to
> normal. what can do get back to my admin. account? as you know the guest
> account do not have admin rights. i am running xp pro. my lap top is a compaq
> presario 2200

Bob Lucas · External Since: Aug 07, 2007 Posts: 9

In addition to what Leonard said -

Your computer must have at least one user account with admin
rights. However, some of the user names might be missing from
the log-on screen.

Before you incur the expense of a professional, try starting in
Safe Mode. Safe mode may offer you an opportunity to log on as
"Administrator".

Are you able to use Safe Mode to log on as administrator?
(Hopefully, you will know the password for the Administrator
account - or the Administrator account might not require a log-on
password)

If you can access the Administrator account, please post back for
further instructions. And when you post back, it would be
helpful, if you could provide the complete list of User accounts
that are listed in Safe mode - and indicate which accounts have
admin privileges.

"Leonard Grey" <l.grey.RemoveThis@invalid.invalid> wrote in message
news:O9BPO3uXKHA.4816@TK2MSFTNGP06.phx.gbl...
> There's no way for us to know what he did to your computer, so
> I suggest that he brings the computer to a technician - and
> pays for it.
> ---
> Leonard Grey
> Errare humanum est
>
> wd57 wrote:
>> my laptop was running slow, so i let my friend boy friend take
>> it to get it to run faster. after i got it back, when i trun
>> it on it give me a guest account to log on to. i took it back
>> to him and he can not get back to normal. what can do get back
>> to my admin. account? as you know the guest account do not
>> have admin rights. i am running xp pro. my lap top is a compaq
>> presario 2200