After RD connection, there are no icons

Ed C · External Since: Jun 11, 2009 Posts: 1

After logging on to the remote computer a blank desktop appears. The initial
connection is a VPN tunnel to the office, then a RD connection. I can remote
into other computers in the office with no problem. I have verified that the
computer is seeing the log on by typing in an incorrect password and getting
the log in failure. Upon log out by using the "X" at the top Remote Deskop
Bar, the correct log out message is given. Any body seen this before?

Sooner Al [MVP] · External Since: May 22, 2005 Posts: 24

I would check to see if the video drivers on the machine are the latest.

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

This posting is provided "AS IS" with no warranties, and confers no
rights...
The MS-MVP Program - http://mvp.support.microsoft.com

"Ed C" wrote:

> After logging on to the remote computer a blank desktop appears. The initial
> connection is a VPN tunnel to the office, then a RD connection. I can remote
> into other computers in the office with no problem. I have verified that the
> computer is seeing the log on by typing in an incorrect password and getting
> the log in failure. Upon log out by using the "X" at the top Remote Deskop
> Bar, the correct log out message is given. Any body seen this before?

Ed C · External Since: Jun 12, 2009 Posts: 1

Al,
It had the latest vidio drivers, but I reloaded them any way. That did the
trick.
Thanks
Ed

"Sooner Al [MVP]" wrote:

> I would check to see if the video drivers on the machine are the latest.
>
> --
>
> Al Jarvi (MS-MVP Windows – Desktop User Experience)
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
> The MS-MVP Program - http://mvp.support.microsoft.com
>
>
>
> "Ed C" wrote:
>
> > After logging on to the remote computer a blank desktop appears. The initial
> > connection is a VPN tunnel to the office, then a RD connection. I can remote
> > into other computers in the office with no problem. I have verified that the
> > computer is seeing the log on by typing in an incorrect password and getting
> > the log in failure. Upon log out by using the "X" at the top Remote Deskop
> > Bar, the correct log out message is given. Any body seen this before?