compact message from outlook express

jdecker · External Since: Oct 21, 2009 Posts: 1

I have a user who keeps getting a message at logon that Outlook Express
wants to compact his files to save disk space.

The issue is we do not use Outlook Express, we use Outlook 2007, and he
does not have anything setup with outlook express.

Any one have any ideas why he might be getting this message?

I checked the startup folder and nothing linked to outlook express in
there.

I checked regedit nothing in the Run section linked to outlook
express.

I am at a loss of ideas now.

Thanks
Jeff

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Tom Willett · External Since: Jun 15, 2009 Posts: 16

You may wish to post in an Outlook Express newsgroup, where this topic has
come up and been answered numerous times by the experts there.

"jdecker" <jdecker.40eu7a.TakeThisOut@DoNotSpam.com> wrote in message
news:jdecker.40eu7a@DoNotSpam.com...
:
: I have a user who keeps getting a message at logon that Outlook Express
: wants to compact his files to save disk space.
:
: The issue is we do not use Outlook Express, we use Outlook 2007, and he
: does not have anything setup with outlook express.
:
: Any one have any ideas why he might be getting this message?
:
: I checked the startup folder and nothing linked to outlook express in
: there.
:
: I checked regedit nothing in the Run section linked to outlook
: express.
:
: I am at a loss of ideas now.
:
: Thanks
: Jeff
:
:
: --
: jdecker
: ------------------------------------------------------------------------
: jdecker's Profile: http://forums.techarena.in/members/62076.htm
: View this thread:
http://forums.techarena.in/windows-xp-support/1261127.htm
:
: http://forums.techarena.in
:

Bruce Hagen · External Since: Apr 17, 2004 Posts: 7779

"jdecker" <jdecker.40eu7a.TakeThisOut@DoNotSpam.com> wrote in message
news:jdecker.40eu7a@DoNotSpam.com...
>
> I have a user who keeps getting a message at logon that Outlook Express
> wants to compact his files to save disk space.
>
> The issue is we do not use Outlook Express, we use Outlook 2007, and he
> does not have anything setup with outlook express.
>
> Any one have any ideas why he might be getting this message?
>
> I checked the startup folder and nothing linked to outlook express in
> there.
>
> I checked regedit nothing in the Run section linked to outlook
> express.
>
> I am at a loss of ideas now.
>
> Thanks
> Jeff
>
>
> --
> jdecker
> ------------------------------------------------------------------------
> jdecker's Profile: http://forums.techarena.in/members/62076.htm
> View this thread:
> http://forums.techarena.in/windows-xp-support/1261127.htm
>
> http://forums.techarena.in
>

Is Windows Search installed? That is the likely problem, but read on and
decide.

<Canned>

The problem is with the registry counter that gives you the prompt after 100
closings of OE. It is being increased quicker than it should be and even if
you are not using OE.

There is a growing number of programs and actions that may be causing this
after installing SP3. Do you have any of the following?

IBM Rapid Access keyboard (driver) RAKDLL.DLL
Windows {Desktop} Search
Mailwasher
Nero plug-in(s)

Opening EML files while OE is closed will also contribute to the registry
count.

Various anti-virus, anti-spyware and third party firewalls, especially if
they were running when you installed SP3.

Archived thread discussing this issue in June 2008:
http://groups.google.com/group/microsoft.public.outlookexpress.general...owse_fr

In the case of Windows Search, (the #1 offender), you have to tell it to
stop indexing OE.

Windows Search. Set Desktop Search Options:
http://www.microsoft.com/australia/windows/desktopsearch/search/options.mspx

In the Windows Control Panel | Indexing Options | Modify. Clear the check
box for Outlook Express.

In the case of Nero Scout, see Item 2.3 on page 8 here.
ftp://ftp6.nero.com/user_guides/nero8/scout/NeroScout_Enu.pdf

In the option to exclude selected file types from indexing, be sure to add
these file types:

..eml, .dbx & .nws
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA