Unable to connect remotely via RDC

Stan · External Since: Oct 13, 2009 Posts: 1

I am unable to connect to one of my computers (PC1) within a local network.
All the other computers within the network is able to connect to each other
and even the problematic computer is able to connect to other computers via
RDC, it just won't accept connections.

Whenever I try to connect to this computer (PC1) from any other copmuter
(PC2), RDC gives me the following error:

This computer can't connect to the remote computer.
The connection was lost due to a network error. Try connecting again. If the
problem continues, contact your network administrator or technical support.

As I am able to connect from PC1 to PC2 via RDC, I know the network is fine.
Additionally, running 'netstat -a' shows that the computer is listening on
port 3389. Not only that, running "portqry -n pc1 -e 3389" from pc2 shows
also that TCP port 3389 is listening.

RDC is enabled on PC1, no anti-virus programs, firewall exceptions for the
port is enabled as well.

Any suggestions? Thanks!

"Bob Lin · External Since: Apr 24, 2009 Posts: 4

What's the OS? This post may help.

the connection was lost due to a network error -
http://chicagotech.net/netforums/viewtopic.php?f=2&t=7995&p=12630&sid=...485b98a
--
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

"Stan" <josico.s DeleteThis @gmail.com> wrote in message
news:Gu2Bm.9127$ZU7.2060@news.usenetserver.com...
>I am unable to connect to one of my computers (PC1) within a local network.
>All the other computers within the network is able to connect to each other
>and even the problematic computer is able to connect to other computers via
>RDC, it just won't accept connections.
>
> Whenever I try to connect to this computer (PC1) from any other copmuter
> (PC2), RDC gives me the following error:
>
> This computer can't connect to the remote computer.
> The connection was lost due to a network error. Try connecting again. If
> the problem continues, contact your network administrator or technical
> support.
>
> As I am able to connect from PC1 to PC2 via RDC, I know the network is
> fine. Additionally, running 'netstat -a' shows that the computer is
> listening on port 3389. Not only that, running "portqry -n pc1 -e 3389"
> from pc2 shows also that TCP port 3389 is listening.
>
> RDC is enabled on PC1, no anti-virus programs, firewall exceptions for the
> port is enabled as well.
>
> Any suggestions? Thanks!
>

Stan · External Since: Oct 14, 2009 Posts: 1

Of course I forget to post the most important fact, silly me. I'm running XP
SP3 on all machines.

That aside, the registry fix has solved the issue. May I ask what may have
casued this error? Thanks again!

"Bob Lin (MS-MVP)" <noreply RemoveThis @chicagotech.net> wrote in message
news:1945A474-72C0-4AA1-9919-058543FFE602@microsoft.com...
> What's the OS? This post may help.
>
> the connection was lost due to a network error -
> http://chicagotech.net/netforums/viewtopic.php?f=2&t=7995&p=12630&sid=...485b98a
> --
> Bob Lin, Microsoft-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "Stan" <josico.s RemoveThis @gmail.com> wrote in message
> news:Gu2Bm.9127$ZU7.2060@news.usenetserver.com...
>>I am unable to connect to one of my computers (PC1) within a local
>>network. All the other computers within the network is able to connect to
>>each other and even the problematic computer is able to connect to other
>>computers via RDC, it just won't accept connections.
>>
>> Whenever I try to connect to this computer (PC1) from any other copmuter
>> (PC2), RDC gives me the following error:
>>
>> This computer can't connect to the remote computer.
>> The connection was lost due to a network error. Try connecting again. If
>> the problem continues, contact your network administrator or technical
>> support.
>>
>> As I am able to connect from PC1 to PC2 via RDC, I know the network is
>> fine. Additionally, running 'netstat -a' shows that the computer is
>> listening on port 3389. Not only that, running "portqry -n pc1 -e 3389"
>> from pc2 shows also that TCP port 3389 is listening.
>>
>> RDC is enabled on PC1, no anti-virus programs, firewall exceptions for
>> the port is enabled as well.
>>
>> Any suggestions? Thanks!
>>
>

"Bob Lin · External Since: Apr 24, 2009 Posts: 4

Thank you for the update. Update or 3rd party software may cause this issue.

--
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

"Stan" <noreply.RemoveThis@gmail.com> wrote in message
news:bzrBm.1$sX4.0@news.usenetserver.com...
> Of course I forget to post the most important fact, silly me. I'm running
> XP SP3 on all machines.
>
> That aside, the registry fix has solved the issue. May I ask what may have
> casued this error? Thanks again!
>
> "Bob Lin (MS-MVP)" <noreply.RemoveThis@chicagotech.net> wrote in message
> news:1945A474-72C0-4AA1-9919-058543FFE602@microsoft.com...
>> What's the OS? This post may help.
>>
>> the connection was lost due to a network error -
>> http://chicagotech.net/netforums/viewtopic.php?f=2&t=7995&p=12630&sid=...485b98a
>> --
>> Bob Lin, Microsoft-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>>
>>
>> "Stan" <josico.s.RemoveThis@gmail.com> wrote in message
>> news:Gu2Bm.9127$ZU7.2060@news.usenetserver.com...
>>>I am unable to connect to one of my computers (PC1) within a local
>>>network. All the other computers within the network is able to connect to
>>>each other and even the problematic computer is able to connect to other
>>>computers via RDC, it just won't accept connections.
>>>
>>> Whenever I try to connect to this computer (PC1) from any other copmuter
>>> (PC2), RDC gives me the following error:
>>>
>>> This computer can't connect to the remote computer.
>>> The connection was lost due to a network error. Try connecting again. If
>>> the problem continues, contact your network administrator or technical
>>> support.
>>>
>>> As I am able to connect from PC1 to PC2 via RDC, I know the network is
>>> fine. Additionally, running 'netstat -a' shows that the computer is
>>> listening on port 3389. Not only that, running "portqry -n pc1 -e 3389"
>>> from pc2 shows also that TCP port 3389 is listening.
>>>
>>> RDC is enabled on PC1, no anti-virus programs, firewall exceptions for
>>> the port is enabled as well.
>>>
>>> Any suggestions? Thanks!
>>>
>>
>
>