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SUPPORT_388945a0 account in Group Policies on Windows XP

 
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Aaron3
External


Since: Jan 15, 2004
Posts: 1



PostPosted: Fri Jan 16, 2004 4:22 am    Post subject: SUPPORT_388945a0 account in Group Policies on Windows XP
Archived from groups: microsoft>public>windowsxp>security_admin, others (more info?)

I was checking the group policies on a Windows XP Pro system and under
the local computer policy, windows settings, security settings, local
policiess, user rights assignment, deny access to this computer from the
network the setting was only "SUPPORT_388945a0". It also showed up
under Deny Logon Locally and Log on as a Batch Job. Is this account a
legitimate account used only internally by WinXP or is there something
else going on here? Thanks in advance for your help.

Aaron
(please remove the first and last words before the @ from the email
address to get my real email address)
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Ken Wickes MSFT
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Since: Jul 01, 2004
Posts: 5



PostPosted: Fri Jan 16, 2004 4:22 am    Post subject: Re: SUPPORT_388945a0 account in Group Policies on Windows XP [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I do believe that is the Remote Assistance account.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"Aaron" wrote in message

 >
 > I was checking the group policies on a Windows XP Pro system and under
 > the local computer policy, windows settings, security settings, local
 > policiess, user rights assignment, deny access to this computer from the
 > network the setting was only "SUPPORT_388945a0". It also showed up
 > under Deny Logon Locally and Log on as a Batch Job. Is this account a
 > legitimate account used only internally by WinXP or is there something
 > else going on here? Thanks in advance for your help.
 >
 > Aaron

 > address to get my real email address)
 >
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Cary Polen MSFT
External


Since: Mar 12, 2004
Posts: 5



PostPosted: Fri Jan 16, 2004 5:37 pm    Post subject: Re: SUPPORT_388945a0 account in Group Policies on Windows XP [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Close, but not quite. This account is created by the Help and Support
Center. It was designed for use in the Help and Support Center when using
visitng Microsoft Support. I don't know if they actually make use of it
though. If they do use it, it is automatically enabled by the HSC when
needed and immediately disabled when the session is done. If you never use
HSC's online MS support option it will never get used.

By default it is created with the absoulte minimum of priveleges, as you
have noticed.
--
Cary Polen [MSFT]
Windows Shell Team
This posting is provided "AS IS" with no warranties, and confers no rights.
"Ken Wickes [MSFT]" wrote in message

 > I do believe that is the Remote Assistance account.
 >
 > --
 >
 > Ken Wickes [MSFT]
 > This posting is provided "AS IS" with no warranties, and confers no
rights.
 >
 >


  > >
  > > I was checking the group policies on a Windows XP Pro system and under
  > > the local computer policy, windows settings, security settings, local
  > > policiess, user rights assignment, deny access to this computer from the
  > > network the setting was only "SUPPORT_388945a0". It also showed up
  > > under Deny Logon Locally and Log on as a Batch Job. Is this account a
  > > legitimate account used only internally by WinXP or is there something
  > > else going on here? Thanks in advance for your help.
  > >
  > > Aaron

  > > address to get my real email address)
  > >
 >
 >
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