hidden hit counter
Help!

Logitech BT Mini-Receiver not installing

 
Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Help & Support RSS
Next:  pc keeps shutting down or freezing  
Author Message
M. May
External


Since: May 21, 2006
Posts: 9



PostPosted: Sun May 21, 2006 1:06 pm    Post subject: Logitech BT Mini-Receiver not installing
Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)

I have XP SP2 and have been trying to install the reciever for my Bluetooth
Logitech MX 5000 desktop set. I read that once it's plugged into a SP2 pc the
drivers are supposed to install automatically, but this isn't happening. XP
prompts me to look for drivers, but it can't find any. I browsed the software
disk and the OS tells me the drivers "don't contain any information about my
hardware". Tried everything I can think of, removing the device from device
manager...etc. Any help would be nice, thanks.

(d3adly(dot)snip3r(at)gmail(dot)com)
Back to top
M. May
External


Since: May 21, 2006
Posts: 9



PostPosted: Sun May 21, 2006 9:08 pm    Post subject: RE: Logitech BT Mini-Receiver not installing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

With the software installed, the USB Dongle still isn't recognized by windows
for some reason...I'll try again...but do you suggest having the dongle
plugged in while installing?

"Geminate" wrote:

> You need to install Logitech SetPoint for Windows XP. Located here:
>
> http://www.logitech.com/index.cfm/downloads/software/US/EN,CRID=1796,contentid=11019
>
> "M. May" wrote:
>
> > I have XP SP2 and have been trying to install the reciever for my Bluetooth
> > Logitech MX 5000 desktop set. I read that once it's plugged into a SP2 pc the
> > drivers are supposed to install automatically, but this isn't happening. XP
> > prompts me to look for drivers, but it can't find any. I browsed the software
> > disk and the OS tells me the drivers "don't contain any information about my
> > hardware". Tried everything I can think of, removing the device from device
> > manager...etc. Any help would be nice, thanks.
> >
> > (d3adly(dot)snip3r(at)gmail(dot)com)
Back to top
Geminate
External


Since: May 06, 2006
Posts: 143



PostPosted: Sun May 21, 2006 9:08 pm    Post subject: RE: Logitech BT Mini-Receiver not installing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

You need to install Logitech SetPoint for Windows XP. Located here:

http://www.logitech.com/index.cfm/downloads/software/US/EN,CRID=1796,contentid=11019

"M. May" wrote:

> I have XP SP2 and have been trying to install the reciever for my Bluetooth
> Logitech MX 5000 desktop set. I read that once it's plugged into a SP2 pc the
> drivers are supposed to install automatically, but this isn't happening. XP
> prompts me to look for drivers, but it can't find any. I browsed the software
> disk and the OS tells me the drivers "don't contain any information about my
> hardware". Tried everything I can think of, removing the device from device
> manager...etc. Any help would be nice, thanks.
>
> (d3adly(dot)snip3r(at)gmail(dot)com)
Back to top
Geminate
External


Since: May 06, 2006
Posts: 143



PostPosted: Sun May 21, 2006 9:08 pm    Post subject: RE: Logitech BT Mini-Receiver not installing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I would install a PS/2 keyboard and mouse, just generic stuff that Windows
will recognize and allow to run; then I would remove previous versions of
SetPoint and download the most recent version at Logitech (URL below) and
install that. At some point during the install or after it finishes you
should be told to connect the hardware, if not - shutdown, remove the PS/2
hardware, connect the USB hardware, and start the system, it should be
recognized then.

"M. May" wrote:

> With the software installed, the USB Dongle still isn't recognized by windows
> for some reason...I'll try again...but do you suggest having the dongle
> plugged in while installing?
>
> "Geminate" wrote:
>
> > You need to install Logitech SetPoint for Windows XP. Located here:
> >
> > http://www.logitech.com/index.cfm/downloads/software/US/EN,CRID=1796,contentid=11019
> >
> > "M. May" wrote:
> >
> > > I have XP SP2 and have been trying to install the reciever for my Bluetooth
> > > Logitech MX 5000 desktop set. I read that once it's plugged into a SP2 pc the
> > > drivers are supposed to install automatically, but this isn't happening. XP
> > > prompts me to look for drivers, but it can't find any. I browsed the software
> > > disk and the OS tells me the drivers "don't contain any information about my
> > > hardware". Tried everything I can think of, removing the device from device
> > > manager...etc. Any help would be nice, thanks.
> > >
> > > (d3adly(dot)snip3r(at)gmail(dot)com)
Back to top
M. May
External


Since: May 21, 2006
Posts: 9



PostPosted: Sun May 21, 2006 9:37 pm    Post subject: RE: Logitech BT Mini-Receiver not installing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Tried the same process a few times. Windows randmly found the "USB Wireless
HUB" on the 3rd or 4th try today...everything went fine after that! Thanks
anyway.

"Geminate" wrote:

> I would install a PS/2 keyboard and mouse, just generic stuff that Windows
> will recognize and allow to run; then I would remove previous versions of
> SetPoint and download the most recent version at Logitech (URL below) and
> install that. At some point during the install or after it finishes you
> should be told to connect the hardware, if not - shutdown, remove the PS/2
> hardware, connect the USB hardware, and start the system, it should be
> recognized then.
>
> "M. May" wrote:
>
> > With the software installed, the USB Dongle still isn't recognized by windows
> > for some reason...I'll try again...but do you suggest having the dongle
> > plugged in while installing?
> >
> > "Geminate" wrote:
> >
> > > You need to install Logitech SetPoint for Windows XP. Located here:
> > >
> > > http://www.logitech.com/index.cfm/downloads/software/US/EN,CRID=1796,contentid=11019
> > >
> > > "M. May" wrote:
> > >
> > > > I have XP SP2 and have been trying to install the reciever for my Bluetooth
> > > > Logitech MX 5000 desktop set. I read that once it's plugged into a SP2 pc the
> > > > drivers are supposed to install automatically, but this isn't happening. XP
> > > > prompts me to look for drivers, but it can't find any. I browsed the software
> > > > disk and the OS tells me the drivers "don't contain any information about my
> > > > hardware". Tried everything I can think of, removing the device from device
> > > > manager...etc. Any help would be nice, thanks.
> > > >
> > > > (d3adly(dot)snip3r(at)gmail(dot)com)
Back to top
Display posts from previous:   
Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Help & Support All times are: Eastern Time (US & Canada)
Page 1 of 1

 
You can post new topics in this forum
You can reply to topics in this forum
You can edit your posts in this forum
You can delete your posts in this forum
You can vote in polls in this forum