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| Next: to remove windows messenger and extra |
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JAS5 External

Since: Oct 24, 2004 Posts: 8
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Posted: Tue Jun 27, 2006 1:03 am Post subject: Error Code 81000314 Archived from groups: microsoft>public>windowsxp>messenger (more info?) |
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| I have tried to sign into Messenger unsuccessfully all morning, keep getting
the following error message: "Signing into windows live messenger failed
because the service is temporaily unavailable. Please try again later, error
code : 81000314"
Anyone else experiencing similiar problems or know if this is a wider issue?
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KT External

Since: May 16, 2006 Posts: 12
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Posted: Tue Jun 27, 2006 1:29 am Post subject: RE: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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Hi Jas,
I am getting the same error this morning
Kate
"JAS" wrote:
> I have tried to sign into Messenger unsuccessfully all morning, keep getting
> the following error message: "Signing into windows live messenger failed
> because the service is temporaily unavailable. Please try again later, error
> code : 81000314"
>
> Anyone else experiencing similiar problems or know if this is a wider issue?
>
>
> |
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Marvo External

Since: Jun 27, 2006 Posts: 1
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Posted: Tue Jun 27, 2006 3:21 am Post subject: RE: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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Same here... down all morning yet the service status says up, running and
"stable". I can't get in using MSN messenger either on another machine
"JAS" wrote:
> I have tried to sign into Messenger unsuccessfully all morning, keep getting
> the following error message: "Signing into windows live messenger failed
> because the service is temporaily unavailable. Please try again later, error
> code : 81000314"
>
> Anyone else experiencing similiar problems or know if this is a wider issue?
>
>
> |
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Rosa External

Since: Jun 27, 2006 Posts: 1
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Posted: Tue Jun 27, 2006 4:03 am Post subject: RE: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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same - not worked all morning and messenger service says stable and running
"Marvo" wrote:
> Same here... down all morning yet the service status says up, running and
> "stable". I can't get in using MSN messenger either on another machine
>
> "JAS" wrote:
>
> > I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > the following error message: "Signing into windows live messenger failed
> > because the service is temporaily unavailable. Please try again later, error
> > code : 81000314"
> >
> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >
> >
> > |
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Mohamed External

Since: Jun 27, 2006 Posts: 1
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Posted: Tue Jun 27, 2006 4:15 am Post subject: RE: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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i have the same error
have tried to sign into Messenger unsuccessfully all morning and i recive
this error
" Signing to msn messanger failed because the service is temporaily
unavailable. Please try again later. 81000314 and i test the status of the
service and the status is good please help me to resolve this problem
"Rosa" wrote:
> same - not worked all morning and messenger service says stable and running
>
> "Marvo" wrote:
>
> > Same here... down all morning yet the service status says up, running and
> > "stable". I can't get in using MSN messenger either on another machine
> >
> > "JAS" wrote:
> >
> > > I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > > the following error message: "Signing into windows live messenger failed
> > > because the service is temporaily unavailable. Please try again later, error
> > > code : 81000314"
> > >
> > > Anyone else experiencing similiar problems or know if this is a wider issue?
> > >
> > >
> > > |
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JAS5 External

Since: Oct 24, 2004 Posts: 8
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Posted: Tue Jun 27, 2006 4:27 am Post subject: RE: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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Hi Guys,
Thanks for the replies glad to see that I am not alone with this problem.
Yep I also checked the service status this morning and it said ok, not too
sure what is going on but I thought it was just my computer playing up. Hope
they will resolve it soon.
John
"Mohamed" wrote:
> i have the same error
> have tried to sign into Messenger unsuccessfully all morning and i recive
> this error
> " Signing to msn messanger failed because the service is temporaily
> unavailable. Please try again later. 81000314 and i test the status of the
> service and the status is good please help me to resolve this problem
> "Rosa" wrote:
>
> > same - not worked all morning and messenger service says stable and running
> >
> > "Marvo" wrote:
> >
> > > Same here... down all morning yet the service status says up, running and
> > > "stable". I can't get in using MSN messenger either on another machine
> > >
> > > "JAS" wrote:
> > >
> > > > I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > > > the following error message: "Signing into windows live messenger failed
> > > > because the service is temporaily unavailable. Please try again later, error
> > > > code : 81000314"
> > > >
> > > > Anyone else experiencing similiar problems or know if this is a wider issue?
> > > >
> > > >
> > > > |
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Jonathan Kay MVP External

Since: May 27, 2004 Posts: 2648
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Posted: Tue Jun 27, 2006 7:52 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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Greetings,
This is a server-based server and usually a localized problem within a small amount of
accounts.
Unless the entire or majority of the service is down for an extended period, the system
status page won't change.
--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"JAS" <JAS.RemoveThis@discussions.microsoft.com> wrote in message
news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@microsoft.com...
>I have tried to sign into Messenger unsuccessfully all morning, keep getting
> the following error message: "Signing into windows live messenger failed
> because the service is temporaily unavailable. Please try again later, error
> code : 81000314"
>
> Anyone else experiencing similiar problems or know if this is a wider issue?
>
>
> |
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Dwayne Heronimo External

Since: Jun 27, 2006 Posts: 1
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Posted: Tue Jun 27, 2006 7:52 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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Same problem!
"Jonathan Kay [MVP]" wrote:
> Greetings,
>
> This is a server-based server and usually a localized problem within a small amount of
> accounts.
>
> Unless the entire or majority of the service is down for an extended period, the system
> status page won't change.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "JAS" <JAS.DeleteThis@discussions.microsoft.com> wrote in message
> news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@microsoft.com...
> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > the following error message: "Signing into windows live messenger failed
> > because the service is temporaily unavailable. Please try again later, error
> > code : 81000314"
> >
> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >
> >
> >
>
>
> |
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Eric S External

Since: May 02, 2005 Posts: 5
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Posted: Tue Jun 27, 2006 7:52 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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Thank you Johnathan. After reading replies after your statement, if it works
on one machine and not another - Mohamed, are you using the same account to
login with? If so, Johnathan, your stament of being localized to a small
number of users cannot be quite correct, OR, Mohamed has a different problem
all together with the first machine they tried.
Are the user accounts stored on your servers randomly or by geographic/IP
address? I am in Northern Indiana and I too am having this same error. I am
also getting complaints from other users in my company using their personal
accounts to sign in and are unsuccessful.
And were is this status page you speak of? I tried to find Messenger's
site, but am getting redirected to the new Live site. I thought it use to be
www.msn.com/messenger....
Thanks for your time!
"Jonathan Kay [MVP]" wrote:
> Greetings,
>
> This is a server-based server and usually a localized problem within a small amount of
> accounts.
>
> Unless the entire or majority of the service is down for an extended period, the system
> status page won't change.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "JAS" <JAS RemoveThis @discussions.microsoft.com> wrote in message
> news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@microsoft.com...
> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > the following error message: "Signing into windows live messenger failed
> > because the service is temporaily unavailable. Please try again later, error
> > code : 81000314"
> >
> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >
> >
> >
>
>
> |
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Mohamed External

Since: Mar 27, 2006 Posts: 10
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Posted: Tue Jun 27, 2006 7:52 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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dear all i try to uninstall and install the msn and i still have the problem
how erver
i try to sign in from another pc and i login sucssesfully successfully
can any one tell us whay is the problem in our pcs
thanks alot
"Dwayne Heronimo" wrote:
> Same problem!
>
> "Jonathan Kay [MVP]" wrote:
>
> > Greetings,
> >
> > This is a server-based server and usually a localized problem within a small amount of
> > accounts.
> >
> > Unless the entire or majority of the service is down for an extended period, the system
> > status page won't change.
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> > "JAS" <JAS RemoveThis @discussions.microsoft.com> wrote in message
> > news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@microsoft.com...
> > >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> > > the following error message: "Signing into windows live messenger failed
> > > because the service is temporaily unavailable. Please try again later, error
> > > code : 81000314"
> > >
> > > Anyone else experiencing similiar problems or know if this is a wider issue?
> > >
> > >
> > >
> >
> >
> > |
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j.b.messina External

Since: Jun 27, 2006 Posts: 1
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Posted: Tue Jun 27, 2006 8:31 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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Right now I can't access from MSN Messenger 7.5. I get the 81000314
message like everyone else.
I have read the thread so it does look like a server issue.
For some reason though, Web Messenger works.
http://webmessenger.msn.com/default.aspx?R=1
Jonathan, any idea why the regular client does not work, but the web
browser client works fine?
JBM |
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Jonathan Kay MVP External

Since: May 27, 2004 Posts: 2648
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Posted: Tue Jun 27, 2006 9:20 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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Hi,
I'm willing to accept that it's another problem, the error codes are based on either what the
server is returning or simply where it stops in the login process -- as such, my assumption
can easily be incorrect.
They're not random (obviously by balancing or simply by order in which user is registered,
unfortunately I'm not privy to that exact information now). I can tell you that they're not
by region however -- locale information is simply one entry in each user's account. As well,
the Messenger servers are located in Southern California.
The status page is here:
http://support.live.com/eform.aspx?productKey=wlmessenger
(top right of the page)
--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Eric S" <EricS RemoveThis @discussions.microsoft.com> wrote in message
news:31116994-6219-41DD-85AB-4D7D601A57B6@microsoft.com...
> Thank you Johnathan. After reading replies after your statement, if it works
> on one machine and not another - Mohamed, are you using the same account to
> login with? If so, Johnathan, your stament of being localized to a small
> number of users cannot be quite correct, OR, Mohamed has a different problem
> all together with the first machine they tried.
>
> Are the user accounts stored on your servers randomly or by geographic/IP
> address? I am in Northern Indiana and I too am having this same error. I am
> also getting complaints from other users in my company using their personal
> accounts to sign in and are unsuccessful.
>
> And were is this status page you speak of? I tried to find Messenger's
> site, but am getting redirected to the new Live site. I thought it use to be
> www.msn.com/messenger....
>
> Thanks for your time!
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> This is a server-based server and usually a localized problem within a small amount of
>> accounts.
>>
>> Unless the entire or majority of the service is down for an extended period, the system
>> status page won't change.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "JAS" <JAS RemoveThis @discussions.microsoft.com> wrote in message
>> news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@microsoft.com...
>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
>> > the following error message: "Signing into windows live messenger failed
>> > because the service is temporaily unavailable. Please try again later, error
>> > code : 81000314"
>> >
>> > Anyone else experiencing similiar problems or know if this is a wider issue?
>> >
>> >
>> >
>>
>>
>> |
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Jonathan Kay MVP External

Since: May 27, 2004 Posts: 2648
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Posted: Tue Jun 27, 2006 9:24 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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Hi,
Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Jonathan Kay [MVP]" <msnewsreplies.DeleteThis@jonathankay.com> wrote in message
news:%23uLKexemGHA.1252@TK2MSFTNGP02.phx.gbl...
> Hi,
>
> I'm willing to accept that it's another problem, the error codes are based on either what
> the server is returning or simply where it stops in the login process -- as such, my
> assumption can easily be incorrect.
>
> They're not random (obviously by balancing or simply by order in which user is registered,
> unfortunately I'm not privy to that exact information now). I can tell you that they're
> not by region however -- locale information is simply one entry in each user's account. As
> well, the Messenger servers are located in Southern California.
>
> The status page is here:
> http://support.live.com/eform.aspx?productKey=wlmessenger
> (top right of the page)
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> "Eric S" <EricS.DeleteThis@discussions.microsoft.com> wrote in message
> news:31116994-6219-41DD-85AB-4D7D601A57B6@microsoft.com...
>> Thank you Johnathan. After reading replies after your statement, if it works
>> on one machine and not another - Mohamed, are you using the same account to
>> login with? If so, Johnathan, your stament of being localized to a small
>> number of users cannot be quite correct, OR, Mohamed has a different problem
>> all together with the first machine they tried.
>>
>> Are the user accounts stored on your servers randomly or by geographic/IP
>> address? I am in Northern Indiana and I too am having this same error. I am
>> also getting complaints from other users in my company using their personal
>> accounts to sign in and are unsuccessful.
>>
>> And were is this status page you speak of? I tried to find Messenger's
>> site, but am getting redirected to the new Live site. I thought it use to be
>> www.msn.com/messenger....
>>
>> Thanks for your time!
>>
>> "Jonathan Kay [MVP]" wrote:
>>
>>> Greetings,
>>>
>>> This is a server-based server and usually a localized problem within a small amount of
>>> accounts.
>>>
>>> Unless the entire or majority of the service is down for an extended period, the system
>>> status page won't change.
>>>
>>> --
>>> Jonathan Kay
>>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>>> Associate Expert
>>> http://www.microsoft.com/windowsxp/expertzone/
>>> Messenger Resources - http://messenger.jonathankay.com
>>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>>> You *must* contact me for redistribution rights.
>>> --
>>>
>>> "JAS" <JAS.DeleteThis@discussions.microsoft.com> wrote in message
>>> news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@microsoft.com...
>>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
>>> > the following error message: "Signing into windows live messenger failed
>>> > because the service is temporaily unavailable. Please try again later, error
>>> > code : 81000314"
>>> >
>>> > Anyone else experiencing similiar problems or know if this is a wider issue?
>>> >
>>> >
>>> >
>>>
>>>
>>>
>
> |
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mikepeat External

Since: Jun 27, 2006 Posts: 1
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Posted: Tue Jun 27, 2006 9:24 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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We're still getting this error today (14-40 GMT) +1 in the UK on 27/6/2006.
Didn't work on work network, although was OK before. Successfully logged in
earlier today at home on my Mac
"Jonathan Kay [MVP]" wrote:
> Hi,
>
> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Jonathan Kay [MVP]" <msnewsreplies.DeleteThis@jonathankay.com> wrote in message
> news:%23uLKexemGHA.1252@TK2MSFTNGP02.phx.gbl...
> > Hi,
> >
> > I'm willing to accept that it's another problem, the error codes are based on either what
> > the server is returning or simply where it stops in the login process -- as such, my
> > assumption can easily be incorrect.
> >
> > They're not random (obviously by balancing or simply by order in which user is registered,
> > unfortunately I'm not privy to that exact information now). I can tell you that they're
> > not by region however -- locale information is simply one entry in each user's account. As
> > well, the Messenger servers are located in Southern California.
> >
> > The status page is here:
> > http://support.live.com/eform.aspx?productKey=wlmessenger
> > (top right of the page)
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> > "Eric S" <EricS.DeleteThis@discussions.microsoft.com> wrote in message
> > news:31116994-6219-41DD-85AB-4D7D601A57B6@microsoft.com...
> >> Thank you Johnathan. After reading replies after your statement, if it works
> >> on one machine and not another - Mohamed, are you using the same account to
> >> login with? If so, Johnathan, your stament of being localized to a small
> >> number of users cannot be quite correct, OR, Mohamed has a different problem
> >> all together with the first machine they tried.
> >>
> >> Are the user accounts stored on your servers randomly or by geographic/IP
> >> address? I am in Northern Indiana and I too am having this same error. I am
> >> also getting complaints from other users in my company using their personal
> >> accounts to sign in and are unsuccessful.
> >>
> >> And were is this status page you speak of? I tried to find Messenger's
> >> site, but am getting redirected to the new Live site. I thought it use to be
> >> www.msn.com/messenger....
> >>
> >> Thanks for your time!
> >>
> >> "Jonathan Kay [MVP]" wrote:
> >>
> >>> Greetings,
> >>>
> >>> This is a server-based server and usually a localized problem within a small amount of
> >>> accounts.
> >>>
> >>> Unless the entire or majority of the service is down for an extended period, the system
> >>> status page won't change.
> >>>
> >>> --
> >>> Jonathan Kay
> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >>> Associate Expert
> >>> http://www.microsoft.com/windowsxp/expertzone/
> >>> Messenger Resources - http://messenger.jonathankay.com
> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >>> You *must* contact me for redistribution rights.
> >>> --
> >>>
> >>> "JAS" <JAS.DeleteThis@discussions.microsoft.com> wrote in message
> >>> news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@microsoft.com...
> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> >>> > the following error message: "Signing into windows live messenger failed
> >>> > because the service is temporaily unavailable. Please try again later, error
> >>> > code : 81000314"
> >>> >
> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >>> >
> >>> >
> >>> >
> >>>
> >>>
> >>>
> >
> >
>
>
> |
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Eric S External

Since: May 02, 2005 Posts: 5
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Posted: Tue Jun 27, 2006 9:24 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
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Looked up the error on Live.com and came up with the following:
"Error 81000314, 81000377 or 81000378: Your contact list is not available
If you receive one of these messages, your contact list is not available or
is in read-only mode. Wait a few minutes, and then try to sign in again."
But I'm starting to think that the status page needs to be changed to "there
is a potential problem that we are aware of and (i hope) are trying to fix
it". Perhaps a reboot - it works well for my 2003 Servers... lol (little IT
humor in the MS world)
Thanks again!
"Jonathan Kay [MVP]" wrote:
> Hi,
>
> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Jonathan Kay [MVP]" <msnewsreplies RemoveThis @jonathankay.com> wrote in message
> news:%23uLKexemGHA.1252@TK2MSFTNGP02.phx.gbl...
> > Hi,
> >
> > I'm willing to accept that it's another problem, the error codes are based on either what
> > the server is returning or simply where it stops in the login process -- as such, my
> > assumption can easily be incorrect.
> >
> > They're not random (obviously by balancing or simply by order in which user is registered,
> > unfortunately I'm not privy to that exact information now). I can tell you that they're
> > not by region however -- locale information is simply one entry in each user's account. As
> > well, the Messenger servers are located in Southern California.
> >
> > The status page is here:
> > http://support.live.com/eform.aspx?productKey=wlmessenger
> > (top right of the page)
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> > "Eric S" <EricS RemoveThis @discussions.microsoft.com> wrote in message
> > news:31116994-6219-41DD-85AB-4D7D601A57B6@microsoft.com...
> >> Thank you Johnathan. After reading replies after your statement, if it works
> >> on one machine and not another - Mohamed, are you using the same account to
> >> login with? If so, Johnathan, your stament of being localized to a small
> >> number of users cannot be quite correct, OR, Mohamed has a different problem
> >> all together with the first machine they tried.
> >>
> >> Are the user accounts stored on your servers randomly or by geographic/IP
> >> address? I am in Northern Indiana and I too am having this same error. I am
> >> also getting complaints from other users in my company using their personal
> >> accounts to sign in and are unsuccessful.
> >>
> >> And were is this status page you speak of? I tried to find Messenger's
> >> site, but am getting redirected to the new Live site. I thought it use to be
> >> www.msn.com/messenger....
> >>
> >> Thanks for your time!
> >>
> >> "Jonathan Kay [MVP]" wrote:
> >>
> >>> Greetings,
> >>>
> >>> This is a server-based server and usually a localized problem within a small amount of
> >>> accounts.
> >>>
> >>> Unless the entire or majority of the service is down for an extended period, the system
> >>> status page won't change.
> >>>
> >>> --
> >>> Jonathan Kay
> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >>> Associate Expert
> >>> http://www.microsoft.com/windowsxp/expertzone/
> >>> Messenger Resources - http://messenger.jonathankay.com
> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >>> You *must* contact me for redistribution rights.
> >>> --
> >>>
> >>> "JAS" <JAS RemoveThis @discussions.microsoft.com> wrote in message
> >>> news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@microsoft.com...
> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> >>> > the following error message: "Signing into windows live messenger failed
> >>> > because the service is temporaily unavailable. Please try again later, error
> >>> > code : 81000314"
> >>> >
> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >>> >
> >>> >
> >>> >
> >>>
> >>>
> >>>
> >
> >
>
>
> |
|
| Back to top |
|
 |
Nigel External

Since: Apr 17, 2006 Posts: 12
|
Posted: Tue Jun 27, 2006 9:24 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
|
|
Also cannot connect to messenger from any machine in my network, here in the
UK, so hardly a localised problem!
"Jonathan Kay [MVP]" wrote:
> Hi,
>
> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like a
> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Jonathan Kay [MVP]" <msnewsreplies.DeleteThis@jonathankay.com> wrote in message
> news:%23uLKexemGHA.1252@TK2MSFTNGP02.phx.gbl...
> > Hi,
> >
> > I'm willing to accept that it's another problem, the error codes are based on either what
> > the server is returning or simply where it stops in the login process -- as such, my
> > assumption can easily be incorrect.
> >
> > They're not random (obviously by balancing or simply by order in which user is registered,
> > unfortunately I'm not privy to that exact information now). I can tell you that they're
> > not by region however -- locale information is simply one entry in each user's account. As
> > well, the Messenger servers are located in Southern California.
> >
> > The status page is here:
> > http://support.live.com/eform.aspx?productKey=wlmessenger
> > (top right of the page)
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> > "Eric S" <EricS.DeleteThis@discussions.microsoft.com> wrote in message
> > news:31116994-6219-41DD-85AB-4D7D601A57B6@microsoft.com...
> >> Thank you Johnathan. After reading replies after your statement, if it works
> >> on one machine and not another - Mohamed, are you using the same account to
> >> login with? If so, Johnathan, your stament of being localized to a small
> >> number of users cannot be quite correct, OR, Mohamed has a different problem
> >> all together with the first machine they tried.
> >>
> >> Are the user accounts stored on your servers randomly or by geographic/IP
> >> address? I am in Northern Indiana and I too am having this same error. I am
> >> also getting complaints from other users in my company using their personal
> >> accounts to sign in and are unsuccessful.
> >>
> >> And were is this status page you speak of? I tried to find Messenger's
> >> site, but am getting redirected to the new Live site. I thought it use to be
> >> www.msn.com/messenger....
> >>
> >> Thanks for your time!
> >>
> >> "Jonathan Kay [MVP]" wrote:
> >>
> >>> Greetings,
> >>>
> >>> This is a server-based server and usually a localized problem within a small amount of
> >>> accounts.
> >>>
> >>> Unless the entire or majority of the service is down for an extended period, the system
> >>> status page won't change.
> >>>
> >>> --
> >>> Jonathan Kay
> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >>> Associate Expert
> >>> http://www.microsoft.com/windowsxp/expertzone/
> >>> Messenger Resources - http://messenger.jonathankay.com
> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >>> You *must* contact me for redistribution rights.
> >>> --
> >>>
> >>> "JAS" <JAS.DeleteThis@discussions.microsoft.com> wrote in message
> >>> news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@microsoft.com...
> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> >>> > the following error message: "Signing into windows live messenger failed
> >>> > because the service is temporaily unavailable. Please try again later, error
> >>> > code : 81000314"
> >>> >
> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >>> >
> >>> >
> >>> >
> >>>
> >>>
> >>>
> >
> >
>
>
> |
|
| Back to top |
|
 |
Jonathan Kay MVP External

Since: May 27, 2004 Posts: 2648
|
Posted: Tue Jun 27, 2006 9:52 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
|
|
Hi,
It's very inconsistent. I'm afraid I don't have any details of what's going on yet.
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"mikepeat" <mikepeat.DeleteThis@discussions.microsoft.com> wrote in message
news:F248241F-CFB7-4C2F-83B7-3B3519B4931C@microsoft.com...
> We're still getting this error today (14-40 GMT) +1 in the UK on 27/6/2006.
> Didn't work on work network, although was OK before. Successfully logged in
> earlier today at home on my Mac
>
> "Jonathan Kay [MVP]" wrote:
>
>> Hi,
>>
>> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
>> a
>> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Jonathan Kay [MVP]" <msnewsreplies.DeleteThis@jonathankay.com> wrote in message
>> news:%23uLKexemGHA.1252@TK2MSFTNGP02.phx.gbl...
>> > Hi,
>> >
>> > I'm willing to accept that it's another problem, the error codes are based on either
>> > what
>> > the server is returning or simply where it stops in the login process -- as such, my
>> > assumption can easily be incorrect.
>> >
>> > They're not random (obviously by balancing or simply by order in which user is
>> > registered,
>> > unfortunately I'm not privy to that exact information now). I can tell you that they're
>> > not by region however -- locale information is simply one entry in each user's account.
>> > As
>> > well, the Messenger servers are located in Southern California.
>> >
>> > The status page is here:
>> > http://support.live.com/eform.aspx?productKey=wlmessenger
>> > (top right of the page)
>> >
>> > --
>> > Jonathan Kay
>> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> > Associate Expert
>> > http://www.microsoft.com/windowsxp/expertzone/
>> > Messenger Resources - http://messenger.jonathankay.com
>> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> > You *must* contact me for redistribution rights.
>> > --
>> >
>> >
>> > "Eric S" <EricS.DeleteThis@discussions.microsoft.com> wrote in message
>> > news:31116994-6219-41DD-85AB-4D7D601A57B6@microsoft.com...
>> >> Thank you Johnathan. After reading replies after your statement, if it works
>> >> on one machine and not another - Mohamed, are you using the same account to
>> >> login with? If so, Johnathan, your stament of being localized to a small
>> >> number of users cannot be quite correct, OR, Mohamed has a different problem
>> >> all together with the first machine they tried.
>> >>
>> >> Are the user accounts stored on your servers randomly or by geographic/IP
>> >> address? I am in Northern Indiana and I too am having this same error. I am
>> >> also getting complaints from other users in my company using their personal
>> >> accounts to sign in and are unsuccessful.
>> >>
>> >> And were is this status page you speak of? I tried to find Messenger's
>> >> site, but am getting redirected to the new Live site. I thought it use to be
>> >> www.msn.com/messenger....
>> >>
>> >> Thanks for your time!
>> >>
>> >> "Jonathan Kay [MVP]" wrote:
>> >>
>> >>> Greetings,
>> >>>
>> >>> This is a server-based server and usually a localized problem within a small amount of
>> >>> accounts.
>> >>>
>> >>> Unless the entire or majority of the service is down for an extended period, the
>> >>> system
>> >>> status page won't change.
>> >>>
>> >>> --
>> >>> Jonathan Kay
>> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> >>> Associate Expert
>> >>> http://www.microsoft.com/windowsxp/expertzone/
>> >>> Messenger Resources - http://messenger.jonathankay.com
>> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >>> You *must* contact me for redistribution rights.
>> >>> --
>> >>>
>> >>> "JAS" <JAS.DeleteThis@discussions.microsoft.com> wrote in message
>> >>> news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@microsoft.com...
>> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
>> >>> > the following error message: "Signing into windows live messenger failed
>> >>> > because the service is temporaily unavailable. Please try again later, error
>> >>> > code : 81000314"
>> >>> >
>> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
>> >>> >
>> >>> >
>> >>> >
>> >>>
>> >>>
>> >>>
>> >
>> >
>>
>>
>> |
|
| Back to top |
|
 |
Jonathan Kay MVP External

Since: May 27, 2004 Posts: 2648
|
Posted: Tue Jun 27, 2006 10:01 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
|
|
Hi Eric,
Well, it's 7:56AM Redmond time, so someone has to be awake to change it, let alone reboot .
Joking aside, the status page really doesn't change unless the entire service is down. This
is not the only Messenger community I monitor and there aren't that many reports of this
problem elsewhere (yet anyway).
--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Eric S" <EricS.TakeThisOut@discussions.microsoft.com> wrote in message
news:E6FAFA8B-3CDB-4E55-A564-73B134A0F501@microsoft.com...
> Looked up the error on Live.com and came up with the following:
> "Error 81000314, 81000377 or 81000378: Your contact list is not available
> If you receive one of these messages, your contact list is not available or
> is in read-only mode. Wait a few minutes, and then try to sign in again."
>
> But I'm starting to think that the status page needs to be changed to "there
> is a potential problem that we are aware of and (i hope) are trying to fix
> it". Perhaps a reboot - it works well for my 2003 Servers... lol (little IT
> humor in the MS world)
>
> Thanks again!
>
>
>
>
> "Jonathan Kay [MVP]" wrote:
>
>> Hi,
>>
>> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
>> a
>> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Jonathan Kay [MVP]" <msnewsreplies.TakeThisOut@jonathankay.com> wrote in message
>> news:%23uLKexemGHA.1252@TK2MSFTNGP02.phx.gbl...
>> > Hi,
>> >
>> > I'm willing to accept that it's another problem, the error codes are based on either
>> > what
>> > the server is returning or simply where it stops in the login process -- as such, my
>> > assumption can easily be incorrect.
>> >
>> > They're not random (obviously by balancing or simply by order in which user is
>> > registered,
>> > unfortunately I'm not privy to that exact information now). I can tell you that they're
>> > not by region however -- locale information is simply one entry in each user's account.
>> > As
>> > well, the Messenger servers are located in Southern California.
>> >
>> > The status page is here:
>> > http://support.live.com/eform.aspx?productKey=wlmessenger
>> > (top right of the page)
>> >
>> > --
>> > Jonathan Kay
>> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> > Associate Expert
>> > http://www.microsoft.com/windowsxp/expertzone/
>> > Messenger Resources - http://messenger.jonathankay.com
>> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> > You *must* contact me for redistribution rights.
>> > --
>> >
>> >
>> > "Eric S" <EricS.TakeThisOut@discussions.microsoft.com> wrote in message
>> > news:31116994-6219-41DD-85AB-4D7D601A57B6@microsoft.com...
>> >> Thank you Johnathan. After reading replies after your statement, if it works
>> >> on one machine and not another - Mohamed, are you using the same account to
>> >> login with? If so, Johnathan, your stament of being localized to a small
>> >> number of users cannot be quite correct, OR, Mohamed has a different problem
>> >> all together with the first machine they tried.
>> >>
>> >> Are the user accounts stored on your servers randomly or by geographic/IP
>> >> address? I am in Northern Indiana and I too am having this same error. I am
>> >> also getting complaints from other users in my company using their personal
>> >> accounts to sign in and are unsuccessful.
>> >>
>> >> And were is this status page you speak of? I tried to find Messenger's
>> >> site, but am getting redirected to the new Live site. I thought it use to be
>> >> www.msn.com/messenger....
>> >>
>> >> Thanks for your time!
>> >>
>> >> "Jonathan Kay [MVP]" wrote:
>> >>
>> >>> Greetings,
>> >>>
>> >>> This is a server-based server and usually a localized problem within a small amount of
>> >>> accounts.
>> >>>
>> >>> Unless the entire or majority of the service is down for an extended period, the
>> >>> system
>> >>> status page won't change.
>> >>>
>> >>> --
>> >>> Jonathan Kay
>> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> >>> Associate Expert
>> >>> http://www.microsoft.com/windowsxp/expertzone/
>> >>> Messenger Resources - http://messenger.jonathankay.com
>> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >>> You *must* contact me for redistribution rights.
>> >>> --
>> >>>
>> >>> "JAS" <JAS.TakeThisOut@discussions.microsoft.com> wrote in message
>> >>> news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@microsoft.com...
>> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
>> >>> > the following error message: "Signing into windows live messenger failed
>> >>> > because the service is temporaily unavailable. Please try again later, error
>> >>> > code : 81000314"
>> >>> >
>> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
>> >>> >
>> >>> >
>> >>> >
>> >>>
>> >>>
>> >>>
>> >
>> >
>>
>>
>> |
|
| Back to top |
|
 |
Eric S External

Since: May 02, 2005 Posts: 5
|
Posted: Tue Jun 27, 2006 10:01 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
|
|
Jonathan, I do appreciate your time and involvement. Thanks for the
promptness and I'll just keep checking back and trying from time to time
until I get signed in.
"Jonathan Kay [MVP]" wrote:
> Hi Eric,
>
> Well, it's 7:56AM Redmond time, so someone has to be awake to change it, let alone reboot .
>
> Joking aside, the status page really doesn't change unless the entire service is down. This
> is not the only Messenger community I monitor and there aren't that many reports of this
> problem elsewhere (yet anyway).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Eric S" <EricS.TakeThisOut@discussions.microsoft.com> wrote in message
> news:E6FAFA8B-3CDB-4E55-A564-73B134A0F501@microsoft.com...
> > Looked up the error on Live.com and came up with the following:
> > "Error 81000314, 81000377 or 81000378: Your contact list is not available
> > If you receive one of these messages, your contact list is not available or
> > is in read-only mode. Wait a few minutes, and then try to sign in again."
> >
> > But I'm starting to think that the status page needs to be changed to "there
> > is a potential problem that we are aware of and (i hope) are trying to fix
> > it". Perhaps a reboot - it works well for my 2003 Servers... lol (little IT
> > humor in the MS world)
> >
> > Thanks again!
> >
> >
> >
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Hi,
> >>
> >> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
> >> a
> >> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
> >>
> >> --
> >> Jonathan Kay
> >> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >> --
> >>
> >> "Jonathan Kay [MVP]" <msnewsreplies.TakeThisOut@jonathankay.com> wrote in message
> >> news:%23uLKexemGHA.1252@TK2MSFTNGP02.phx.gbl...
> >> > Hi,
> >> >
> >> > I'm willing to accept that it's another problem, the error codes are based on either
> >> > what
> >> > the server is returning or simply where it stops in the login process -- as such, my
> >> > assumption can easily be incorrect.
> >> >
> >> > They're not random (obviously by balancing or simply by order in which user is
> >> > registered,
> >> > unfortunately I'm not privy to that exact information now). I can tell you that they're
> >> > not by region however -- locale information is simply one entry in each user's account.
> >> > As
> >> > well, the Messenger servers are located in Southern California.
> >> >
> >> > The status page is here:
> >> > http://support.live.com/eform.aspx?productKey=wlmessenger
> >> > (top right of the page)
> >> >
> >> > --
> >> > Jonathan Kay
> >> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> > Associate Expert
> >> > http://www.microsoft.com/windowsxp/expertzone/
> >> > Messenger Resources - http://messenger.jonathankay.com
> >> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> > You *must* contact me for redistribution rights.
> >> > --
> >> >
> >> >
> >> > "Eric S" <EricS.TakeThisOut@discussions.microsoft.com> wrote in message
> >> > news:31116994-6219-41DD-85AB-4D7D601A57B6@microsoft.com...
> >> >> Thank you Johnathan. After reading replies after your statement, if it works
> >> >> on one machine and not another - Mohamed, are you using the same account to
> >> >> login with? If so, Johnathan, your stament of being localized to a small
> >> >> number of users cannot be quite correct, OR, Mohamed has a different problem
> >> >> all together with the first machine they tried.
> >> >>
> >> >> Are the user accounts stored on your servers randomly or by geographic/IP
> >> >> address? I am in Northern Indiana and I too am having this same error. I am
> >> >> also getting complaints from other users in my company using their personal
> >> >> accounts to sign in and are unsuccessful.
> >> >>
> >> >> And were is this status page you speak of? I tried to find Messenger's
> >> >> site, but am getting redirected to the new Live site. I thought it use to be
> >> >> www.msn.com/messenger....
> >> >>
> >> >> Thanks for your time!
> >> >>
> >> >> "Jonathan Kay [MVP]" wrote:
> >> >>
> >> >>> Greetings,
> >> >>>
> >> >>> This is a server-based server and usually a localized problem within a small amount of
> >> >>> accounts.
> >> >>>
> >> >>> Unless the entire or majority of the service is down for an extended period, the
> >> >>> system
> >> >>> status page won't change.
> >> >>>
> >> >>> --
> >> >>> Jonathan Kay
> >> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
> >> >>> Associate Expert
> >> >>> http://www.microsoft.com/windowsxp/expertzone/
> >> >>> Messenger Resources - http://messenger.jonathankay.com
> >> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> >>> You *must* contact me for redistribution rights.
> >> >>> --
> >> >>>
> >> >>> "JAS" <JAS.TakeThisOut@discussions.microsoft.com> wrote in message
> >> >>> news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@microsoft.com...
> >> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
> >> >>> > the following error message: "Signing into windows live messenger failed
> >> >>> > because the service is temporaily unavailable. Please try again later, error
> >> >>> > code : 81000314"
> >> >>> >
> >> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
> >> >>> >
> >> >>> >
> >> >>> >
> >> >>>
> >> >>>
> >> >>>
> >> >
> >> >
> >>
> >>
> >>
>
>
> |
|
| Back to top |
|
 |
Jonathan Kay MVP External

Since: May 27, 2004 Posts: 2648
|
Posted: Tue Jun 27, 2006 10:02 am Post subject: Re: Error Code 81000314 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?) |
|
|
Hi,
Well, the error code is indicating an account problem (probably one of the SQL databases), so
it doesn't matter what computer, network or where on the planet you are.
--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Nigel" <Nigel.TakeThisOut@discussions.microsoft.com> wrote in message
news:095B4AB5-ECCE-45CB-94A7-458212B03869@microsoft.com...
> Also cannot connect to messenger from any machine in my network, here in the
> UK, so hardly a localised problem!
>
> "Jonathan Kay [MVP]" wrote:
>
>> Hi,
>>
>> Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
>> a
>> lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Jonathan Kay [MVP]" <msnewsreplies.TakeThisOut@jonathankay.com> wrote in message
>> news:%23uLKexemGHA.1252@TK2MSFTNGP02.phx.gbl...
>> > Hi,
>> >
>> > I'm willing to accept that it's another problem, the error codes are based on either
>> > what
>> > the server is returning or simply where it stops in the login process -- as such, my
>> > assumption can easily be incorrect.
>> >
>> > They're not random (obviously by balancing or simply by order in which user is
>> > registered,
>> > unfortunately I'm not privy to that exact information now). I can tell you that they're
>> > not by region however -- locale information is simply one entry in each user's account.
>> > As
>> > well, the Messenger servers are located in Southern California.
>> >
>> > The status page is here:
>> > http://support.live.com/eform.aspx?productKey=wlmessenger
>> > (top right of the page)
>> >
>> > --
>> > Jonathan Kay
>> > Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> > Associate Expert
>> > http://www.microsoft.com/windowsxp/expertzone/
>> > Messenger Resources - http://messenger.jonathankay.com
>> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> > You *must* contact me for redistribution rights.
>> > --
>> >
>> >
>> > "Eric S" <EricS.TakeThisOut@discussions.microsoft.com> wrote in message
>> > news:31116994-6219-41DD-85AB-4D7D601A57B6@microsoft.com...
>> >> Thank you Johnathan. After reading replies after your statement, if it works
>> >> on one machine and not another - Mohamed, are you using the same account to
>> >> login with? If so, Johnathan, your stament of being localized to a small
>> >> number of users cannot be quite correct, OR, Mohamed has a different problem
>> >> all together with the first machine they tried.
>> >>
>> >> Are the user accounts stored on your servers randomly or by geographic/IP
>> >> address? I am in Northern Indiana and I too am having this same error. I am
>> >> also getting complaints from other users in my company using their personal
>> >> accounts to sign in and are unsuccessful.
>> >>
>> >> And were is this status page you speak of? I tried to find Messenger's
>> >> site, but am getting redirected to the new Live site. I thought it use to be
>> >> www.msn.com/messenger....
>> >>
>> >> Thanks for your time!
>> >>
>> >> "Jonathan Kay [MVP]" wrote:
>> >>
>> >>> Greetings,
>> >>>
>> >>> This is a server-based server and usually a localized problem within a small amount of
>> >>> accounts.
>> >>>
>> >>> Unless the entire or majority of the service is down for an extended period, the
>> >>> system
>> >>> status page won't change.
>> >>>
>> >>> --
>> >>> Jonathan Kay
>> >>> Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
>> >>> Associate Expert
>> >>> http://www.microsoft.com/windowsxp/expertzone/
>> >>> Messenger Resources - http://messenger.jonathankay.com
>> >>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >>> You *must* contact me for redistribution rights.
>> >>> --
>> >>>
>> >>> "JAS" <JAS.TakeThisOut@discussions.microsoft.com> wrote in message
>> >>> news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@microsoft.com...
>> >>> >I have tried to sign into Messenger unsuccessfully all morning, keep getting
>> >>> > the following error message: "Signing into windows live messenger failed
>> >>> > because the service is temporaily unavailable. Please try again later, error
>> >>> > code : 81000314"
>> >>> >
>> >>> > Anyone else experiencing similiar problems or know if this is a wider issue?
>> >>> >
>> >>> >
>> >>> >
>> >>>
>> >>>
>> >>>
>> >
>> >
>>
>>
>> |
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