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Andrew96
External


Since: Aug 18, 2004
Posts: 254



PostPosted: Sun Nov 19, 2006 3:00 am    Post subject: DVD Audio is Choppy
Archived from groups: microsoft>public>windowsxp>video (more info?)

I have a new computer bought this summer. It has 512 MB of RAM and it
performs well, except in one area. When I play a DVD or CD using the DVD-ROM
drive, my audio playback is choppy. However, if I copy the CD, or if I
download a movie, and play it directly from the computer, my audio is just
fine. I really want to watch my DVDs but since the audio is choppy, I
usually don't. How do I fix this problem? What can I do? Thank you so much!
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Shaun
External


Since: Aug 30, 2006
Posts: 154



PostPosted: Mon Nov 20, 2006 2:18 am    Post subject: Re: DVD Audio is Choppy [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

How many little Icons do you have at the bottom right running.

"Andrew" wrote in message

> I have a new computer bought this summer. It has 512 MB of RAM and it
> performs well, except in one area. When I play a DVD or CD using the
DVD-ROM
> drive, my audio playback is choppy. However, if I copy the CD, or if I
> download a movie, and play it directly from the computer, my audio is just
> fine. I really want to watch my DVDs but since the audio is choppy, I
> usually don't. How do I fix this problem? What can I do? Thank you so
much!
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Andrew96
External


Since: Aug 18, 2004
Posts: 254



PostPosted: Mon Nov 20, 2006 2:18 am    Post subject: Re: DVD Audio is Choppy [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Usually its about four or five. I've troubleshooted by ending as many
programs as I could, but I still get the same results.

"Shaun" wrote:

> How many little Icons do you have at the bottom right running.
>
> "Andrew" wrote in message
>
> > I have a new computer bought this summer. It has 512 MB of RAM and it
> > performs well, except in one area. When I play a DVD or CD using the
> DVD-ROM
> > drive, my audio playback is choppy. However, if I copy the CD, or if I
> > download a movie, and play it directly from the computer, my audio is just
> > fine. I really want to watch my DVDs but since the audio is choppy, I
> > usually don't. How do I fix this problem? What can I do? Thank you so
> much!
>
>
>
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Tenille
External


Since: Nov 19, 2006
Posts: 1



PostPosted: Mon Nov 20, 2006 2:18 am    Post subject: Re: DVD Audio is Choppy [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The exact same thing is happening to me too!!! I have a Gateway Notebook.
The video plays fine... but the sound kind of lags behind it's wierd. It
does it whether or not I have other programs running... it is very annoying.
If I download a video it's fine... but if I try to play a video or burn a cd,
it doesnt work properly.

"Andrew" wrote:

> Usually its about four or five. I've troubleshooted by ending as many
> programs as I could, but I still get the same results.
>
> "Shaun" wrote:
>
> > How many little Icons do you have at the bottom right running.
> >
> > "Andrew" wrote in message
> >
> > > I have a new computer bought this summer. It has 512 MB of RAM and it
> > > performs well, except in one area. When I play a DVD or CD using the
> > DVD-ROM
> > > drive, my audio playback is choppy. However, if I copy the CD, or if I
> > > download a movie, and play it directly from the computer, my audio is just
> > > fine. I really want to watch my DVDs but since the audio is choppy, I
> > > usually don't. How do I fix this problem? What can I do? Thank you so
> > much!
> >
> >
> >
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Andrew96
External


Since: Aug 18, 2004
Posts: 254



PostPosted: Mon Nov 20, 2006 2:18 am    Post subject: Re: DVD Audio is Choppy [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Yeah, exactly! The sounds sorta skips and it totally ruins whatever I'm
trying to watch. We are totally experiencing the same problem. I hope
someone can find a solution, cause you're right, its very annoying.

"Tenille" wrote:

> The exact same thing is happening to me too!!! I have a Gateway Notebook.
> The video plays fine... but the sound kind of lags behind it's wierd. It
> does it whether or not I have other programs running... it is very annoying.
> If I download a video it's fine... but if I try to play a video or burn a cd,
> it doesnt work properly.
>
> "Andrew" wrote:
>
> > Usually its about four or five. I've troubleshooted by ending as many
> > programs as I could, but I still get the same results.
> >
> > "Shaun" wrote:
> >
> > > How many little Icons do you have at the bottom right running.
> > >
> > > "Andrew" wrote in message
> > >
> > > > I have a new computer bought this summer. It has 512 MB of RAM and it
> > > > performs well, except in one area. When I play a DVD or CD using the
> > > DVD-ROM
> > > > drive, my audio playback is choppy. However, if I copy the CD, or if I
> > > > download a movie, and play it directly from the computer, my audio is just
> > > > fine. I really want to watch my DVDs but since the audio is choppy, I
> > > > usually don't. How do I fix this problem? What can I do? Thank you so
> > > much!
> > >
> > >
> > >
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Bill's News
External


Since: Jul 10, 2006
Posts: 27



PostPosted: Mon Nov 27, 2006 1:25 pm    Post subject: Re: DVD Audio is Choppy [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Andrew wrote:
> I have a new computer bought this summer. It has 512 MB of
> RAM and it
> performs well, except in one area. When I play a DVD or CD
> using the
> DVD-ROM drive, my audio playback is choppy. However, if I
> copy the
> CD, or if I download a movie, and play it directly from the
> computer,
> my audio is just fine. I really want to watch my DVDs but
> since the
> audio is choppy, I usually don't. How do I fix this problem?
> What
> can I do? Thank you so much!

Having read the thread, I understand that both you and Tenille
are experiencing the same problem?
Neither of you can play a/v from your optical drive, but both of
you can play a/v from your HDD, is that correct?

As a confirmation, rip the undamaged, commercially pressed DVD
you're having problems with to the HDD and play from there. If
the very same files play properly from your HDD and do not do
from your optical drive, there is only one conclusion which
leaps to mind.

If, on another hand, you're only having problems playing discs
which you have burnt yourselves, then the question of media
compatibility arises. In this case, check your optical drive
manufacturers' recommended media lists against that which you've
chosen to use, or the media manufacturers' lists vs. your
drives. While media quality can be an issue, it is unlikely to
arise in every piece of compatible media.

Do not compare a DVD playing "OK" in your standalone to the DVD
playing in your PC, as the error recovery methods differ between
them.
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Steven Lilly
External


Since: Dec 02, 2006
Posts: 1



PostPosted: Sat Dec 02, 2006 9:08 pm    Post subject: DVD audio is choppy [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I am having the same problem on both of my dvd drives. It is very bad when I play a cd audio disk and I am unable to upload a cd to itunes or copy a cd. The problem has only recently come about.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
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"Cari
External


Since: Sep 15, 2006
Posts: 864



PostPosted: Sat Dec 02, 2006 10:33 pm    Post subject: Re: DVD audio is choppy [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Have you done the basic housekeeping recently..... used Disk Cleanup and
Defrag? Run a full antivirus scan and also an antispyware scan?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

<Steven Lilly> wrote in message
>I am having the same problem on both of my dvd drives. It is very bad when
>I play a cd audio disk and I am unable to upload a cd to itunes or copy a
>cd. The problem has only recently come about.
>
> EggHeadCafe.com - .NET Developer Portal of Choice
> http://www.eggheadcafe.com
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Steven Jay
External


Since: Dec 04, 2006
Posts: 1



PostPosted: Mon Dec 04, 2006 11:10 pm    Post subject: DVD Audio is choppy [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Yes to both questions and it made no difference.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
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Ven



Joined: Dec 12, 2006
Posts: 2



PostPosted: Tue Dec 12, 2006 6:26 am    Post subject: [Login to view extended thread Info.]

Well I was doing Google searches on this myself and signed up just to post a reply as to this as well.

I just noticed this yesterday since it has been awhile since I've played a DVD on my laptop. My laptop is not even a year old yet, will be this christmas and the DVD drive still plays games just fine for me.

I get the exact problem, the picture plays fine, but the sound is so choppy you can't make nothing out.

Now, I have tryed playing this DVD (not a burnt DVD) with 5 other DVD programs and this had no effect on the problem. I have also tried a number of other DVD movies (not a burnt DVD) and they all have the same problem as well. I have Uninstalled all my Video and Display drivers and reinstalled from a fresh start, this had no change on my problem.

Since there seems to be quite a few of us having this problem I'm starting to wonder what the heck is going on here. My Anti-virus and spyware scans have turned up nothing that could cause such a problem.
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Spartan719



Joined: Dec 15, 2006
Posts: 1



PostPosted: Fri Dec 15, 2006 6:22 pm    Post subject: [Login to view extended thread Info.]

Yeah, I just got this problem like two days ago. Games work fine, but DvDs and burned discs I made (anime stuff) are all choppy. It even effects my computer's sounds in general when use the dvd drive for anything other than games. It makes it all laggy. This sounds like a newbie theory, but this makes me think that something's wrong with the drive, like something came loose and the disc spinning is affecting audio. I do tend to use it a lot. I dunno.
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Ven



Joined: Dec 12, 2006
Posts: 2



PostPosted: Sun Dec 17, 2006 6:20 am    Post subject: [Login to view extended thread Info.]

Alright, after hours and hours of trying things out on my own I figured out what was wrong with mine. So this might help you as well:

First off, go to:


Start -> Settings -> Control Panel -> System

This will open up a display. From here, on the top of this new window click on
"HARDWARE"

From under this tab, click on DEVICE MANAGER.

Another window should open up with several listings. Look for the one called
"IDE ATA/ATAPI controllers" or something very VERY similier to this.

Click on the + next to the name, a list of other things should drop down under it.

From in here, we ONLY want to look at
SECONDARY IDE CHANNEL

This is because, such things like your CD-ROM, DVD-ROM etc are connected through this.

Now, this is what you need to look for in the Secondary IDE Channel

Right click Secondary and select Properties

Another window will open up, look for the Tab named Advanced Settings and click on it.

Under this tab you should see two box's.

DEVICE 0 and DEVICE 1

NOTE: DEVICE 1 under CURRENT TRANSFER MODE might state it does not apply. If so, ignore it, if it does not state that it is not in use, then do the same for DEVICE 1 as you do for DEVICE 0

In Device 0 it should read out as following, there should not be anything stating PIO unless your computer is fairly old (like... 1999 or older.. it varies):
-----------------------------------------
DEVICE TYPE: Auto Detection
Transfer Mode: DMA if available
Current Transfer Mode: Ultra DMA Mode 5
-----------------------------------------

Now, Current Transfer Mode can say something different.
EX: Mode 1 is a slower form, and Mode 5 is very fast as in Ultra Quick. So it may display something a bit different, as long as it states it is in DMA mode it should be alright. Also, it may say something like.. "Multi-Word DMA Mode 2"

IF
TRANSFER MODE: "PIO Only"
switch that over to "DMA if available" and restart your computer.
Once restarted, come back in and continue the checks from this point
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

IF
-----------------------------
TRANSFER MODE: "DMA if available"
Current Transfer Mode: PIO Mode
-----------------------------
Then we have a problem, if this is TRUE, then click on the Driver Tab in this window at the top.

From here, Uninstall Drivers.
It will give you a warning, no worries, continue on. Once you restart your computer it will automatically detect the devices and reinstall everything for you.

Once done, try playing your DVD and see if it works. If not, go back in and make sure everything is the way it should be.

If not, sorry, you could try this again if you'd wish.

Causes for this changing over to PIO mode:

Disk Errors on the cd/dvd disk itself can cause this. For an example of what caused mine:

I've been playing Final Fantasy IX on my laptop using an emulator. Though, alot of the copies of DISK 2 for the game were bad copies and have corrupted files on it. I kept trying to play past these corrupted parts.

Sometimes, this repeated use to read the disk and it having to skip back and fourth trying to kicked it into another mode.. this usually happens after five or so of these. A dirty lense causing it to have plenty of trouble or dirty disk could also do the same thing.

I hope this solves everyones problems, sure took me a lot of long hours and a couple long nights to hunt this down. Never would have thought this would have been my problem.

Good luck!
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t_chelle16



Joined: Jan 08, 2007
Posts: 1



PostPosted: Mon Jan 08, 2007 5:26 am    Post subject: [Login to view extended thread Info.]

Ven wrote:
Alright, after hours and hours of trying things out on my own I figured out what was wrong with mine. So this might help you as well: . . .


I found this forum/thread after doing a google search to try to figure out what was wrong with my DVD drive because I was getting choppy audio on anything I played with it. I registered just so I could say thank you soooooo much. I was afraid my drive was messed up and I was going to have to buy a new one, but I followed your instructions and it completely solved the problem.
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astribling



Joined: Jan 10, 2007
Posts: 1



PostPosted: Wed Jan 10, 2007 10:14 pm    Post subject: [Login to view extended thread Info.]

Hi! I have had this same problem for quite some time myself, although my computer is only a year old. I have a Gateway laptop. I was excited to find this thread so I tried your suggestion. However I found that I only have a Primary IDE channel. No secondary. Could this be a problem in itself? Should I try these steps on the primary channel?

Any help would be appreciated. Thanks!
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cazkiwi



Joined: Jun 01, 2007
Posts: 1



PostPosted: Fri Jun 01, 2007 10:39 am    Post subject: [Login to view extended thread Info.]

Sorry for bumping an old thread, but I just had to register to reply just like t_chelle16, to say exactly the same thing.

Thank you sooo much Ven, your advice helped me perfectly too.. deleting the driver fixed the choppy problem I've had for ages Very Happy YAY, I'm so happy, ty!
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aminon



Joined: Jun 28, 2007
Posts: 1



PostPosted: Thu Jun 28, 2007 2:27 pm    Post subject: [Login to view extended thread Info.]

Bump again for same reason as last couple posters. Thanks Ven, you helped us out in our tech office. We were stumped on it, but sure enough it had reverted to PIO from DMA. The first time we rebooted, it still didn't work. When we rebooted a second time, for whatever reason, that seemed to do it.

I found another link that explains a little more about what causes this problem in case this helps anyone.

http://www.michna.com/kb/WxDMA.htm
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drbogdan



Joined: Nov 27, 2007
Posts: 1

Location: Pittsburgh, PA

PostPosted: Tue Nov 27, 2007 10:36 pm    Post subject: Thanks Ven For Help Solving Our A/V DVD Notebook PC Problem. [Login to view extended thread Info.]

Thank you *very* much Ven for helping us *completely* solve our Notebook PC problem (choppy audio/video from commercial DVDs on an HP Pavilion dv8333cl Media Center Notebook PC using the HP/CyberLink QuickPlayer v2.3 Program). It's *very* much appreciated.

--
| Dr Dennis Bogdan * Computer DataPro Consulting
| drbogdan at yahoo.com * drbogdan at comcast.net
| Journal: http://drbogdan.livejournal.com
| WebSite: http://home.comcast.net/~drbogdan
--
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SilverDeputy



Joined: Jan 04, 2008
Posts: 1



PostPosted: Sat Jan 05, 2008 3:21 am    Post subject: [Login to view extended thread Info.]

You did a good deed. I was forlorn about not being able to play DVDs on my computer. I came across a half dozen suggestions, with no success. Your instructions were wonderfully thorough and did the trick. I honestly don't know if I have figured out anything technical by surfing the net before, so I am very happy. Thanks again.
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phantomphan1990



Joined: Jan 09, 2008
Posts: 2



PostPosted: Wed Jan 09, 2008 10:10 am    Post subject: [Login to view extended thread Info.]

Ven wrote:
Alright, after hours and hours of trying things out on my own I figured out what was wrong with mine. So this might help you as well:

First off, go to:


Start -> Settings -> Control Panel -> System

This will open up a display. From here, on the top of this new window click on
"HARDWARE"

From under this tab, click on DEVICE MANAGER.

Another window should open up with several listings. Look for the one called
"IDE ATA/ATAPI controllers" or something very VERY similier to this.

Click on the + next to the name, a list of other things should drop down under it.

From in here, we ONLY want to look at
SECONDARY IDE CHANNEL

This is because, such things like your CD-ROM, DVD-ROM etc are connected through this.

Now, this is what you need to look for in the Secondary IDE Channel

Right click Secondary and select Properties

Another window will open up, look for the Tab named Advanced Settings and click on it.

Under this tab you should see two box's.

DEVICE 0 and DEVICE 1

NOTE: DEVICE 1 under CURRENT TRANSFER MODE might state it does not apply. If so, ignore it, if it does not state that it is not in use, then do the same for DEVICE 1 as you do for DEVICE 0

In Device 0 it should read out as following, there should not be anything stating PIO unless your computer is fairly old (like... 1999 or older.. it varies):
-----------------------------------------
DEVICE TYPE: Auto Detection
Transfer Mode: DMA if available
Current Transfer Mode: Ultra DMA Mode 5
-----------------------------------------

Now, Current Transfer Mode can say something different.
EX: Mode 1 is a slower form, and Mode 5 is very fast as in Ultra Quick. So it may display something a bit different, as long as it states it is in DMA mode it should be alright. Also, it may say something like.. "Multi-Word DMA Mode 2"

IF
TRANSFER MODE: "PIO Only"
switch that over to "DMA if available" and restart your computer.
Once restarted, come back in and continue the checks from this point
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

IF
-----------------------------
TRANSFER MODE: "DMA if available"
Current Transfer Mode: PIO Mode
-----------------------------
Then we have a problem, if this is TRUE, then click on the Driver Tab in this window at the top.

From here, Uninstall Drivers.
It will give you a warning, no worries, continue on. Once you restart your computer it will automatically detect the devices and reinstall everything for you.

Once done, try playing your DVD and see if it works. If not, go back in and make sure everything is the way it should be.

If not, sorry, you could try this again if you'd wish.

Causes for this changing over to PIO mode:

Disk Errors on the cd/dvd disk itself can cause this. For an example of what caused mine:

I've been playing Final Fantasy IX on my laptop using an emulator. Though, alot of the copies of DISK 2 for the game were bad copies and have corrupted files on it. I kept trying to play past these corrupted parts.

Sometimes, this repeated use to read the disk and it having to skip back and fourth trying to kicked it into another mode.. this usually happens after five or so of these. A dirty lense causing it to have plenty of trouble or dirty disk could also do the same thing.

I hope this solves everyones problems, sure took me a lot of long hours and a couple long nights to hunt this down. Never would have thought this would have been my problem.

Good luck!


As someone has noted before, my HP Compaq laptop which runs on Windows XP Media Center Edition, is only over a year old only has one Primary IDE drive and no secondary.

I was really excited to have found a possible solution to fixing my DVD problems [my current transfer mode on the Primary is PIO mode...which is definitely not good!] but was wondering whether the method above could be used on the Primary instead of the secondary. I'm a novice in these sorts of things and am worried that if I uninstall the Primary and reinstall it [does it automatically reinstall once I reboot, by the way? Or do I have to find some program to reinstall it on the net?

Also, I've got the impression that the Primary IDE is linked to the computer's harddrive...and am extremely wary of taking the risk of wiping out my files on my computer's memory by uninstalling the primary IDE. Shocked Is this a risk or am I just imagining things? Laughing

Any help would be greatly appreciated!
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phantomphan1990



Joined: Jan 09, 2008
Posts: 2



PostPosted: Wed Jan 09, 2008 10:38 am    Post subject: [Login to view extended thread Info.]

aminon wrote:
Bump again for same reason as last couple posters. Thanks Ven, you helped us out in our tech office. We were stumped on it, but sure enough it had reverted to PIO from DMA. The first time we rebooted, it still didn't work. When we rebooted a second time, for whatever reason, that seemed to do it.

I found another link that explains a little more about what causes this problem in case this helps anyone.

http://www.michna.com/kb/WxDMA.htm


Sorry for the double posting, but just wanted to people to disregard my first post since the program that was hosted on the site quoted above fixed all my DVD problems. For a computer novice like me, the program was heaven-sent since the program did it all and I didn't have to go through it all manually. Just ran the program, rebooted and the DVDs played smoothly as clockwork! Thanks again, more so from a person who hasn't been able to watch a movie on her laptop for months! Very Happy
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