Computer won't start up because of a driver problem

bluephoenixflight · External Since: Oct 17, 2009 Posts: 1

Last night I got the 'October Updates' from Microsoft, they automatically
download and install to my computer running Windows XP SP3, and shut down
after installing them just fine, but today I go to get on the computer, and
it won't even get to where windows boots, it just gets to the driver loading,
then crashes. I went into all of the safe modes, still nothing. I also have
the Windows XP install/repair CD, repair won't work and I don't want to
completely reinstall Windows until I know that's my last option. The driver
is located at C:/Windows/system32/drivers/BMLOAD.sys . I searched for the
driver name online, and I don't get any clear description and am worried this
could be some kind of virus. I was considering getting a new computer even
before this happened, and would like to get it working enough to get my stuff
off of it, as I haven't backed it up recently. (Naturally). Or if someone
knows enough about this, I could get it up and running again and sell it. If
anyone knows how I can possibly resolve this issue, please let me know ASAP.
Or if you have gone through this before; everything helps. Thanks very much.

Daave · External Since: May 06, 2009 Posts: 71

bluephoenixflight wrote:
> The driver is located at
> C:/Windows/system32/drivers/BMLOAD.sys

BMLOAD

or DMLOAD ?

Either way, sounds like malware (based on Googling).

DL · External Since: Apr 17, 2009 Posts: 46

Just to be clear; when booting to safe mode (F Cool

none of the selection, Last
Good/Safe Mode work?
Is your winxp cd a full MS cd or a recovery cd?

"bluephoenixflight" <bluephoenixflight.RemoveThis@discussions.microsoft.com> wrote in
message news:501E08C5-21C5-4C58-AE1D-B7FEBF8E8CBF@microsoft.com...
> Last night I got the 'October Updates' from Microsoft, they automatically
> download and install to my computer running Windows XP SP3, and shut down
> after installing them just fine, but today I go to get on the computer,
> and
> it won't even get to where windows boots, it just gets to the driver
> loading,
> then crashes. I went into all of the safe modes, still nothing. I also
> have
> the Windows XP install/repair CD, repair won't work and I don't want to
> completely reinstall Windows until I know that's my last option. The
> driver
> is located at C:/Windows/system32/drivers/BMLOAD.sys . I searched for the
> driver name online, and I don't get any clear description and am worried
> this
> could be some kind of virus. I was considering getting a new computer even
> before this happened, and would like to get it working enough to get my
> stuff
> off of it, as I haven't backed it up recently. (Naturally). Or if someone
> knows enough about this, I could get it up and running again and sell it.
> If
> anyone knows how I can possibly resolve this issue, please let me know
> ASAP.
> Or if you have gone through this before; everything helps. Thanks very
> much.

nass · External Since: May 01, 2006 Posts: 3651

"bluephoenixflight" wrote:

> Last night I got the 'October Updates' from Microsoft, they automatically
> download and install to my computer running Windows XP SP3, and shut down
> after installing them just fine, but today I go to get on the computer, and
> it won't even get to where windows boots, it just gets to the driver loading,
> then crashes. I went into all of the safe modes, still nothing. I also have
> the Windows XP install/repair CD, repair won't work and I don't want to
> completely reinstall Windows until I know that's my last option. The driver
> is located at C:/Windows/system32/drivers/BMLOAD.sys . I searched for the
> driver name online, and I don't get any clear description and am worried this
> could be some kind of virus. I was considering getting a new computer even
> before this happened, and would like to get it working enough to get my stuff
> off of it, as I haven't backed it up recently. (Naturally). Or if someone
> knows enough about this, I could get it up and running again and sell it. If
> anyone knows how I can possibly resolve this issue, please let me know ASAP.
> Or if you have gone through this before; everything helps. Thanks very much.

Hi,
Have you been able to log into Safe Mode?
If you can, can you Restore your system to an earlier date?
/BMLOAD.sys it can be either a good or bad, but it looks a virus and you
need a rescue CD scanner to scan and delete the infected driver.
My advice, take it to your local repair shop!

http://forums.lenovo.com/t5/T61-and-prior-T-series-ThinkPad/malwarebyt...reporti

Download this Iso image ( you will need a burner software to burn the iso)
ftp://ftp.drweb.com/pub/drweb/livecd/20091010042001/minDrWebLiveCD-5.0.0.iso

ftp://ftp.drweb.com/pub/drweb/livecd/

Here the iso burner, download one of these to burn your iso image:
http://www.ntfs.com/iso-burning.htm
http://www.imgburn.com/

HTH
nass
---
http://www.nasstec.co.uk

sandy58 · External Since: Feb 09, 2009 Posts: 16

On Oct 18, 2:13 am, bluephoenixflight
<bluephoenixfli....DeleteThis@discussions.microsoft.com> wrote:
> Last night I got the 'October Updates' from Microsoft, they automatically
> download and install to my computer running Windows XP SP3, and shut down
> after installing them just fine, but today I go to get on the computer, and
> it won't even get to where windows boots, it just gets to the driver loading,
> then crashes. I went into all of the safe modes, still nothing. I also have
> the Windows XP install/repair CD, repair won't work and I don't want to
> completely reinstall Windows until I know that's my last option. The driver
> is located at C:/Windows/system32/drivers/BMLOAD.sys . I searched for the
> driver name online, and I don't get any clear description and am worried this
> could be some kind of virus. I was considering getting a new computer even
> before this happened, and would like to get it working enough to get my stuff
> off of it, as I haven't backed it up recently. (Naturally). Or if someone
> knows enough about this, I could get it up and running again and sell it. If
> anyone knows how I can possibly resolve this issue, please let me know ASAP.
> Or if you have gone through this before; everything helps. Thanks very much.

http://www.prevx.com/filenamedays/091520091.html
....and scroll down a page...

Richard · External Since: May 13, 2009 Posts: 36

> "bluephoenixflight" <bluephoenixflight DeleteThis @discussions.microsoft.com>
> wrote in message
> news:501E08C5-21C5-4C58-AE1D-B7FEBF8E8CBF@microsoft.com...
> Last night I got the 'October Updates' from Microsoft, they automatically
> download and install to my computer running Windows XP SP3, and shut down
> after installing them just fine, but today I go to get on the computer,
> and it won't even get to where windows boots, it just gets to the driver
> loading, then crashes. I went into all of the safe modes, still nothing.
> I also have the Windows XP install/repair CD, repair won't work and I
> don't want to completely reinstall Windows until I know that's my last
> option. The driver is located at C:/Windows/system32/drivers/BMLOAD.sys.
> I searched for the driver name online, and I don't get any clear
> description and am worried this could be some kind of virus. I was
> considering getting a new computer even before this happened, and would
> ike to get it working enough to get my stuff off of it, as I haven't
> backed it up recently. (Naturally). Or if someone knows enough about
> this, I could get it up and running again and sell it.
> If anyone knows how I can possibly resolve this issue, please let me
> know ASAP. Or if you have gone through this before; everything helps.
> Thanks very much.

Are you sure the problem driver is BMLOAD.sys?
(Is your computer a laptop with ByteMobile optimization?)

If the problem is actually DMLOAD, it is located here:
C:\WINDOWS\system32\drivers\dmload.sys
NT Disk Manager Startup Driver
Size: 5.75 KB (5,888 bytes)
Versions: 2600.0.503.0
Product Name: Logical Disk Manager for Windows NT

Located here in the registry:
HKLM\SYSTEM\ControlSet001\Control\SafeBoot\Minimal\dmload.sys
HKLM\SYSTEM\ControlSet001\Control\SafeBoot\Network\dmload.sys

At least one person who had a DMLOAD problem found that "the problem was
actually a secondary ide hdd which freezed the pc when accessed which
apparently happened also some time after login promp appeared..."

If you can access your drive with Recovery Console, or other boot disk,
look for an i386 folder with either DMLOAD.SYS, or DMLOAD.SY_
Rename the old %WinDir%\system32\drivers\dmload.sys to dmload.old, and copy
the new one to: %WinDir%\system32\drivers

Note: The problem file may only be the first of many problem files.
Note: The file may be OK, but the program that loads it may be faulty.

If you get a BDOD (Blue Screen Of Death) message, press Pause/Break to
freeze the message so you can copy the complete message, including text
that LOOKS_LIKE_THIS, and complete error codes (0x00000000) and post here.

Description of the Windows XP Recovery Console
http://support.microsoft.com/kb/314058

Correct order for trying things when system fails to start:

Feature: Last Known Good
When to use it: When you suspect that a change you made to your computer
before restarting might be causing the failure.

Feature: Safe Mode and System Restore
When to use it: If you used Last Known Good and your system is still not
working. Note: Safe Mode does not reset Last Good, so if you have already
tried safe mode, you can still try Last Good.

Feature: Recovery Console
When to use it: If using Last Known Good is unsuccessful, and you cannot
start the computer in Safe Mode.

Feature: Automated System Recovery
When to use it: After all other attempts at recovery fail, or if you have
replaced a damaged system hard drive. You must have previously used Backup
to create an Automated System Recovery set.
Available on: Windows XP Professional. Automated System Recovery is not
available on Windows XP Home Edition.

Feature: Windows Installation compact disc
When to use it: When you cannot start the computer in Safe Mode, neither
Last Known Good nor Recovery Console has been successful, and you have no
backup to use with Automated System Recovery.
What it does: Reinstalls the operating system. You will then need to
reinstall your applications and restore your data files from backups.
- - -

How to start the System Restore tool by using the safe mode option with
the Command prompt in Windows XP
http://support.microsoft.com/kb/304449

Starting Windows XP in Safe Mode
http://bertk.mvps.org/html/safemode.html

HTH. (Hope This Helps. Smile

--Richard