Computer freezes immediately during bootup after windows u..

seanlong · External Since: Mar 15, 2007 Posts: 2

I installed the updates today and my computer froze during the usual reboot.
All attempts to boot windows using all of the F8 options fail with an
immediate system freeze before the windows splash screen (normal boot modes)
or a spontaneous reboot (safe mode).

Before the problem, I had a fully patched and updated system.

I installed the following:
Critical stop error patch
root certificates
DRM update
malicious software scanner

All boot attempts immediately lock the computer before the windows splash
screen. safe mode boots result in a spontaneous reboot. I can't get into
the computer to even check the boot log. My winXP cd is an original winXP
home cd (before SP1 even) so I'd rather not have to completely re-install
windows.

Hardware:
Athlon 64 X2 4400
2 gig ram
boot drive is SATA
Nvidia nforce3 chipset motherboard
nvidia 6800GT video card
creative audigy2 ZS sound card
onboard networking

The computer worked fine before these updates. I put in one of those linux
live CDs to make sure it wasn't a hardware failure, and the computer runs
linux just fine so it's the windows installation that doesn't work anymore.
Microsoft seems to want $59 to even report the problem via email, so any help
will be appreciated.

seanlong · External Since: Mar 15, 2007 Posts: 2

More info - I used linux to browse the windows volume and found this info.

No bootlog is created during "logged" boot mode, so the bootup aborts before
the bootlog is created.
Windows update log shows the following updates successfully installed:
KB929338
KB929399
KB890830
Root Certificates

Help anyone? Microsoft?

"seanlong" wrote:

> I installed the updates today and my computer froze during the usual reboot.
> All attempts to boot windows using all of the F8 options fail with an
> immediate system freeze before the windows splash screen (normal boot modes)
> or a spontaneous reboot (safe mode).
>
> Before the problem, I had a fully patched and updated system.
>
> I installed the following:
> Critical stop error patch
> root certificates
> DRM update
> malicious software scanner
>
> All boot attempts immediately lock the computer before the windows splash
> screen. safe mode boots result in a spontaneous reboot. I can't get into
> the computer to even check the boot log. My winXP cd is an original winXP
> home cd (before SP1 even) so I'd rather not have to completely re-install
> windows.
>
> Hardware:
> Athlon 64 X2 4400
> 2 gig ram
> boot drive is SATA
> Nvidia nforce3 chipset motherboard
> nvidia 6800GT video card
> creative audigy2 ZS sound card
> onboard networking
>
> The computer worked fine before these updates. I put in one of those linux
> live CDs to make sure it wasn't a hardware failure, and the computer runs
> linux just fine so it's the windows installation that doesn't work anymore.
> Microsoft seems to want $59 to even report the problem via email, so any help
> will be appreciated.
>
>

Mark L. Ferguson · External Since: Dec 17, 2006 Posts: 1575

I don't see why any update would effect the "Last Known Good Configuration"

You should probably try this 'manual' version of a system recovery.

How to Recover from a Corrupted Registry -config-system:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q307545

--
Mark L. Ferguson

"seanlong" wrote:

> More info - I used linux to browse the windows volume and found this info.
>
> No bootlog is created during "logged" boot mode, so the bootup aborts before
> the bootlog is created.
> Windows update log shows the following updates successfully installed:
> KB929338
> KB929399
> KB890830
> Root Certificates
>
> Help anyone? Microsoft?
>
>
> "seanlong" wrote:
>
> > I installed the updates today and my computer froze during the usual reboot.
> > All attempts to boot windows using all of the F8 options fail with an
> > immediate system freeze before the windows splash screen (normal boot modes)
> > or a spontaneous reboot (safe mode).
> >
> > Before the problem, I had a fully patched and updated system.
> >
> > I installed the following:
> > Critical stop error patch
> > root certificates
> > DRM update
> > malicious software scanner
> >
> > All boot attempts immediately lock the computer before the windows splash
> > screen. safe mode boots result in a spontaneous reboot. I can't get into
> > the computer to even check the boot log. My winXP cd is an original winXP
> > home cd (before SP1 even) so I'd rather not have to completely re-install
> > windows.
> >
> > Hardware:
> > Athlon 64 X2 4400
> > 2 gig ram
> > boot drive is SATA
> > Nvidia nforce3 chipset motherboard
> > nvidia 6800GT video card
> > creative audigy2 ZS sound card
> > onboard networking
> >
> > The computer worked fine before these updates. I put in one of those linux
> > live CDs to make sure it wasn't a hardware failure, and the computer runs
> > linux just fine so it's the windows installation that doesn't work anymore.
> > Microsoft seems to want $59 to even report the problem via email, so any help
> > will be appreciated.
> >
> >

ptozser · External Since: Mar 17, 2007 Posts: 1

Same thing happened to me... freeze up during the boot process after
applying a patch.

The culprit patch was: KB929338
Booted fine after uninstalling it.

Then I tested a reinstallation of the patch, and the boot problem came
back, so I'm pretty sure that's it.
I used an Emergency Recovery Boot Disk to get rid of the patch.

I also have 2GB of RAM, and given that this is a memory managment
patch, my wild guess is that it has something to do with it.

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drjeffdougal · External Since: Nov 05, 2009 Posts: 1

I think that Microsoft is trying to kill XP so that people will buy MS7.
I've had nothing but problems with XP updates ever since 7 came out.

--
drjeffdougal
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