Hi,
I just did a total Restore/Reinstall ( 2x actually ) on my husband's Compaq Presario Laptop yesterday ( Operating System/Compaq stuff, his Norton Internet Security Suite 2003, and the Belkin CD/insertion of the Belkin Notebook Card ).
( Internet Connection/Function was PERFECT before the Restore/Reinstalls. )
I cannot get an Internet Connection at all ( even after 2nd Restore/Reinstall ); which made no change at all.
There is a strong signal from the Router,
Ping to Router and Host are fine,
Network Diagnostics all fine.
Host ( my system ) is connected; never a disconnection.
1) I did an Uninstall of the trial Norton Internet Security Suite 2003 which was bundled with the Compaq; rebooted, before installing his Norton Internet Security Suite 2003.
2) I tried Winsock Fix, Layer Fix with the first Restore/Reinstall; reboot, no change.
3) I did Uninstall/Reinstall of Norton in case installation files corrupted; reboot, no change
4) I checked Windows Zero Configuration on Host and Compaq Laptop.
( These are set to 'Automatic' ).
I did not yet try to disable Norton Firewall; as it always automatically created rules which allowed for instant and smooth Internet Connection and Function.
I worked for 11 hours on this mess yesterday; and am at it again today.
Anybody have any ideas how to resolve this issue?
Thanks,
Ravenquille
Microsoft Windows XP