Active Desktop Recovery - help 7

Computer Club member's computer. It is running Windows XP Pro.

When it starts up, there is no function on the desktop, there is a message
regarding Active Desktop Recovery with a button to restore. No response from
pressing. The other options all state to right-click on the desktop. Mouse
pointer is mobile, but no reaction when clicking on anything. Keyboard
controls such as Windows + L to log off or Ctrl+Alt+Del to bring up the task
manager bring no response...

When started in safe mode, no message but just a blank screen. Again no
responses.

Any thoughts appreciated.

Forget it. Reinstalled the OS. Thanks anyway.
"Charles W Davis" wrote in message

> Computer Club member's computer. It is running Windows XP Pro.
>
> When it starts up, there is no function on the desktop, there is a message
> regarding Active Desktop Recovery with a button to restore. No response
> from pressing. The other options all state to right-click on the desktop.
> Mouse pointer is mobile, but no reaction when clicking on anything.
> Keyboard controls such as Windows + L to log off or Ctrl+Alt+Del to bring
> up the task manager bring no response...
>
> When started in safe mode, no message but just a blank screen. Again no
> responses.
>
> Any thoughts appreciated.