3D Acceleration

NCBlaise · External Since: Aug 19, 2006 Posts: 1

When I try to run World of Warcraft I get the following error:
WoW was unable to start 3D acceleration. Please make sure DirectX 9.0c is
installed and your video drivers are up to date.
I do have 9.0c and as far as I can tell, the video drivers are current. Is
there a way to turn on 3D acceleration?
I am using Windows XP with SP2 I have an nVidia graphics card on a Toshiba
Tablet.

Jerry1 · External Since: Feb 21, 2004 Posts: 2900

Run dxdiag and see if you get any errors. It should be in the \system32
folder.

"NCBlaise" <NCBlaise.DeleteThis@discussions.microsoft.com> wrote in message
news:88D1FA3B-8F5D-41B6-8485-2A15FE342533@microsoft.com...
> When I try to run World of Warcraft I get the following error:
> WoW was unable to start 3D acceleration. Please make sure DirectX 9.0c is
> installed and your video drivers are up to date.
> I do have 9.0c and as far as I can tell, the video drivers are current. Is
> there a way to turn on 3D acceleration?
> I am using Windows XP with SP2 I have an nVidia graphics card on a Toshiba
> Tablet.

Jimmy S. · External Since: Apr 04, 2005 Posts: 1821

Hi NCBlaise,

Lets run a diagnostic of your system to see if we can pinpoint the problem.

In order to Create a dxdiag.txt file: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
Afterwards click the "Save All Information..." button in the bottom row.

Open the file and copy/paste everything up to this section in your reply:
---------------------
Sound Capture Devices
---------------------

--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

NCBlaise Wrote:
=================
| When I try to run World of Warcraft I get the following error:
| WoW was unable to start 3D acceleration. Please make sure DirectX 9.0c is
| installed and your video drivers are up to date.
| I do have 9.0c and as far as I can tell, the video drivers are current. Is
| there a way to turn on 3D acceleration?
| I am using Windows XP with SP2 I have an nVidia graphics card on a Toshiba
| Tablet.

lmajestic · External Since: Aug 22, 2006 Posts: 1

I've had the same problem, turn off 3D acceration, apply that, then
turn it back on. That should work.

Jimmy S. wrote:
> Hi NCBlaise,
>
> Lets run a diagnostic of your system to see if we can pinpoint the problem.
>
> In order to Create a dxdiag.txt file: Click Start / Run / type: DXDIAG
> Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
> Afterwards click the "Save All Information..." button in the bottom row.
>
> Open the file and copy/paste everything up to this section in your reply:
> ---------------------
> Sound Capture Devices
> ---------------------
>
> --
> Cheers, Windows_XP_MVP_Shell/User
> Jimmy S. http://mvp.support.microsoft.com
>
> Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> _________________________________________________________
>
>
> NCBlaise Wrote:
> =================
> | When I try to run World of Warcraft I get the following error:
> | WoW was unable to start 3D acceleration. Please make sure DirectX 9.0c is
> | installed and your video drivers are up to date.
> | I do have 9.0c and as far as I can tell, the video drivers are current. Is
> | there a way to turn on 3D acceleration?
> | I am using Windows XP with SP2 I have an nVidia graphics card on a Toshiba
> | Tablet.

Yves Leclerc1 · External Since: Jun 01, 2004 Posts: 1666

On 19/08/2006 NCBlaise <NCBlaise DeleteThis @discussions.microsoft.com> wrote:
>When I try to run World of Warcraft I get the following error:
>WoW was unable to start 3D acceleration. Please make sure DirectX 9.0c is
>installed and your video drivers are up to date.
>I do have 9.0c and as far as I can tell, the video drivers are current. Is
>there a way to turn on 3D acceleration?
>I am using Windows XP with SP2 I have an nVidia graphics card on a Toshiba
>Tablet.

Is your video card in the list of supported video cards for WoW?

--
---

Y.

LostArchangelXx · Joined: Aug 07, 2007 Posts: 3

I'm getting the same problem. And yes it's supported, I was able to run it for a while.

aurrelle · Joined: Sep 08, 2009 Posts: 1

i have the exact same problem, same message and all, world of warcraft too, and it worked before

so i did the dxDiag scan so we can see wat the problem is: Hope it can help

------------------
System Information
------------------
Time of this report: 9/8/2009, 17:41:04
Machine name: PC2
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp2_gdr.040517-1325)
Language: English (Regional Setting: French)
System Manufacturer: MSI
System Model: MS-7043
BIOS: Version 07.00T
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz, ~2.8GHz
Memory: 512MB RAM
Page File: 273MB used, 976MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0904 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: DirectSound test results: All tests were successful.
Music Tab: DirectMusic test results: All tests were successful.
Input Tab: No problems found.
Network Tab: No problems found. DirectPlay test results: All tests were successful.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ASUS RADEON A9200SE
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9200 SE AGP (0x5964)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_5964&SUBSYS_C0081043&REV_01
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6404 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/2/2003 15:57:34, 377344 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 12/2/2003 15:57:02, 641536 bytes
Device Identifier: {D7B71EE2-1A24-11CF-F76A-02E0A0C2CB35}
Vendor ID: 0x1002
Device ID: 0x5964
SubSys ID: 0xC0081043
Revision ID: 0x0001
Revision ID: 0x0001
Video Accel: ModeMPEG2_D ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.

-------------
Sound Devices
-------------
Description: Vinyl AC'97 Audio (WAVE)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_04301462&REV_60
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viaudios.sys
Driver Version: 6.14.0001.4010 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 2/11/2004 07:51:46, 115840 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.

---------------------
Sound Capture Devices

hui96 · Joined: Oct 06, 2009 Posts: 1

------------------
System Information
------------------
Time of this report: 10/6/2009, 16:48:48
Machine name: BRUGER-06FE4B01
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: Danish)
System Manufacturer: Acer
System Model: Aspire 9300
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-52, MMX, 3DNow (2 CPUs), ~1.6GHz
Memory: 2046MB RAM
Page File: 774MB used, 3164MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce Go 7300
Manufacturer: NVIDIA
Chip type: GeForce Go 7300
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_01D7&SUBSYS_01121025&REV_A1
Display Memory: 256.0 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8602 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 7/21/2006 06:58:00, 3989504 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: I/T
Mini VDD: nv4_mini.sys
Mini VDD Date: 7/20/2006 20:58:00, 3685152 bytes
Device Identifier: {D7B71E3E-4297-11CF-0F52-182100C2CB35}
Vendor ID: 0x10DE
Device ID: 0x01D7
SubSys ID: 0x01121025
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x887602eb (error code)
D3D8 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
D3D9 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)