An unknown error has occurred ! This message could not be ..

Alan23968 · External Since: Apr 20, 2007 Posts: 3

Alan here ...thank you it worked for me too. Still getting these error
messages though in both boxes...cant seem to work out why!

"Dave" wrote:

> This worked for me, too. It looks like this is a known problem for MANY
> months prior to release, and I found nothing in the microsoft kb about it.
>
> "Pamelajn" wrote:
>
> > Try using shortcut keys
> > I found that by keying "ALT' then "E" then "Y" it would delete each message
> > one by one.
> > I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
> > I think what's happening is that the database is getting it's messages
> > confused. When you first started having the problem did you notice that it
> > looked as if the computer was actually deleting the messages, but they still
> > appeared in the deleted items folder? According to the database, the deleted
> > items folder is empty. What we're having a problem is with clearing out the
> > messages names from the folder. I believe that is why we're getting the
> > 'unknown error' message. The computer doesn't see that WE can still see the
> > message headers in the folder.
> >
> > Try what I've suggested. Since I did the shortcut keys, I've not had anymore
> > problems with doing a MASS delete of my deleted items folder.
> > Everything works as it should now.
> >
> > Let me know if this works for you.
> >
> > Take care,
> >
> > Pamela
> >
> > "bluedog765" wrote:
> >
> > > Can someone help with this problem?
> > > I am unable to delete a message from my inbox!
> > > Thanks in advance

Alan23968 · External Since: Apr 20, 2007 Posts: 3

Hi alan here....thanks for your help...it worked for me...still getting these
error messages but at least i can now empty my two boxes....thanks

"Pamelajn" wrote:

> Try using shortcut keys
> I found that by keying "ALT' then "E" then "Y" it would delete each message
> one by one.
> I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
> I think what's happening is that the database is getting it's messages
> confused. When you first started having the problem did you notice that it
> looked as if the computer was actually deleting the messages, but they still
> appeared in the deleted items folder? According to the database, the deleted
> items folder is empty. What we're having a problem is with clearing out the
> messages names from the folder. I believe that is why we're getting the
> 'unknown error' message. The computer doesn't see that WE can still see the
> message headers in the folder.
>
> Try what I've suggested. Since I did the shortcut keys, I've not had anymore
> problems with doing a MASS delete of my deleted items folder.
> Everything works as it should now.
>
> Let me know if this works for you.
>
> Take care,
>
> Pamela
>
> "bluedog765" wrote:
>
> > Can someone help with this problem?
> > I am unable to delete a message from my inbox!
> > Thanks in advance

chris · External Since: Jun 29, 2006 Posts: 71

"Pamelajn" wrote:

> Try using shortcut keys
> I found that by keying "ALT' then "E" then "Y" it would delete each message
> one by one.
> I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
> I think what's happening is that the database is getting it's messages
> confused. When you first started having the problem did you notice that it
> looked as if the computer was actually deleting the messages, but they still
> appeared in the deleted items folder? According to the database, the deleted
> items folder is empty. What we're having a problem is with clearing out the
> messages names from the folder. I believe that is why we're getting the
> 'unknown error' message. The computer doesn't see that WE can still see the
> message headers in the folder.
>
> Try what I've suggested. Since I did the shortcut keys, I've not had anymore
> problems with doing a MASS delete of my deleted items folder.
> Everything works as it should now.
>
> Let me know if this works for you.
>
> Take care,
>
> Pamela
>
> "bluedog765" wrote:
>
> > Can someone help with this problem?
> > I am unable to delete a message from my inbox!
> > Thanks in advance

chris · External Since: Jun 29, 2006 Posts: 71

"Pamelajn" wrote:

> Try using shortcut keys
> I found that by keying "ALT' then "E" then "Y" it would delete each message
> one by one.
> I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
> I think what's happening is that the database is getting it's messages
> confused. When you first started having the problem did you notice that it
> looked as if the computer was actually deleting the messages, but they still
> appeared in the deleted items folder? According to the database, the deleted
> items folder is empty. What we're having a problem is with clearing out the
> messages names from the folder. I believe that is why we're getting the
> 'unknown error' message. The computer doesn't see that WE can still see the
> message headers in the folder.
>
> Try what I've suggested. Since I did the shortcut keys, I've not had anymore
> problems with doing a MASS delete of my deleted items folder.
> Everything works as it should now.
>
> Let me know if this works for you.
>
> Take care,
>
> Pamela
>
> "bluedog765" wrote:
>
> > Can someone help with this problem?
> > I am unable to delete a message from my inbox!
> > Thanks in advance

chris · External Since: Jun 29, 2006 Posts: 71

worked for me!! owe you a big drink. many, many thanks.
Chris.

"Pamelajn" wrote:

> Try using shortcut keys
> I found that by keying "ALT' then "E" then "Y" it would delete each message
> one by one.
> I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
> I think what's happening is that the database is getting it's messages
> confused. When you first started having the problem did you notice that it
> looked as if the computer was actually deleting the messages, but they still
> appeared in the deleted items folder? According to the database, the deleted
> items folder is empty. What we're having a problem is with clearing out the
> messages names from the folder. I believe that is why we're getting the
> 'unknown error' message. The computer doesn't see that WE can still see the
> message headers in the folder.
>
> Try what I've suggested. Since I did the shortcut keys, I've not had anymore
> problems with doing a MASS delete of my deleted items folder.
> Everything works as it should now.
>
> Let me know if this works for you.
>
> Take care,
>
> Pamela
>
> "bluedog765" wrote:
>
> > Can someone help with this problem?
> > I am unable to delete a message from my inbox!
> > Thanks in advance

Nigel Molesworth · External Since: Dec 24, 2006 Posts: 104

On Thu, 3 May 2007 23:00:01 -0700, chris
<chris.TakeThisOut@discussions.microsoft.com> wrote:

>owe you a big drink

Or indeed three Smile

--
Nigel M

R. J. Dunnill · External Since: May 05, 2007 Posts: 1

ALT-E brings up the Edit menu on my Windows Mail. Am I missing something?

Regards, RD

"Pamelajn" wrote:

> Try using shortcut keys
> I found that by keying "ALT' then "E" then "Y" it would delete each message
> one by one.
> I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
> I think what's happening is that the database is getting it's messages
> confused. When you first started having the problem did you notice that it
> looked as if the computer was actually deleting the messages, but they still
> appeared in the deleted items folder? According to the database, the deleted
> items folder is empty. What we're having a problem is with clearing out the
> messages names from the folder. I believe that is why we're getting the
> 'unknown error' message. The computer doesn't see that WE can still see the
> message headers in the folder.
>
> Try what I've suggested. Since I did the shortcut keys, I've not had anymore
> problems with doing a MASS delete of my deleted items folder.
> Everything works as it should now.
>
> Let me know if this works for you.
>
> Take care,
>
> Pamela
>
> "bluedog765" wrote:
>
> > Can someone help with this problem?
> > I am unable to delete a message from my inbox!
> > Thanks in advance

TAFFY PAYNE · External Since: May 06, 2007 Posts: 3

I HAVE THE SAME PROBLAM
--
cant delete mail on my new Vista SR2125 UK

"bluedog765" wrote:

> Can someone help with this problem?
> I am unable to delete a message from my inbox!
> Thanks in advance

Gary VanderMolen · External Since: Mar 09, 2007 Posts: 4539

Have you tried marking it 'read' and then deleting it?
If the undeletable email is in a folder other than the outbox,
just ignore it. The cure for that is worse than the disease.

Gary VanderMolen

"TAFFY PAYNE" <bill smith.RemoveThis@virgin.net> wrote in message news:91B1E000-A69A-42B2-9281-DC922A08EE90@microsoft.com...
>I HAVE THE SAME PROBLAM
> --
> cant delete mail on my new Vista SR2125 UK
>
>
> "bluedog765" wrote:
>
>> Can someone help with this problem?
>> I am unable to delete a message from my inbox!
>> Thanks in advance

TAFFY PAYNE · External Since: May 06, 2007 Posts: 3

Hi. Thanks i got it sorted by keying ALT<<THEN > E > THEN > Y >>. hope this
will help others that have the same problam.
--
cant delete mail on my new Vista SR2125 UK

"bluedog765" wrote:

> Can someone help with this problem?
> I am unable to delete a message from my inbox!
> Thanks in advance

TAFFY PAYNE · External Since: May 06, 2007 Posts: 3

Hi. Do as i did <<keyin <<ALT>>THEN >E >THEN >Y >. and click YES.
--
cant delete mail on my new Vista SR2125 UK

"Luc" wrote:

> Same problem here!
> Not been able to fix the problem so far.
>
>
> "bluedog765" <bluedog765.TakeThisOut@discussions.microsoft.com> schreef in bericht
> news:2FC1BB8D-528D-43B5-92A1-615CC560E005@microsoft.com...
> > Can someone help with this problem?
> > I am unable to delete a message from my inbox!
> > Thanks in advance
>

rocchik1 · External Since: May 07, 2007 Posts: 1

I haven't seen anyone respond yet to the "original" question here, which was
how to delete one of these problem emails from the INBOX. The Alt Y is only
an option from the DELETED folder....??

"bluedog765" wrote:

> Can someone help with this problem?
> I am unable to delete a message from my inbox!
> Thanks in advance

DGuess · External Since: Mar 17, 2006 Posts: 623

Try WmUtil http://www.oehlp.com

or search the Knowledgebase for a non-existing article on how to fix it
since Microsoft apparently deems it not to be a problem.

"rocchik1" <rocchik1.TakeThisOut@discussions.microsoft.com> wrote in message
news:B022E884-2217-407A-AA94-ECD3B05F0468@microsoft.com...
>I haven't seen anyone respond yet to the "original" question here, which
>was
> how to delete one of these problem emails from the INBOX. The Alt Y is
> only
> an option from the DELETED folder....??
>
> "bluedog765" wrote:
>
>> Can someone help with this problem?
>> I am unable to delete a message from my inbox!
>> Thanks in advance

Chris & Sue · External Since: May 07, 2007 Posts: 1

Thank you! This solution worked ALT E Y...hold down the ALT key, then the E,
keep holding down the ALT and the E and then press Y - wierd!

"TAFFY PAYNE" wrote:

> Hi. Thanks i got it sorted by keying ALT<<THEN > E > THEN > Y >>. hope this
> will help others that have the same problam.
> --
> cant delete mail on my new Vista SR2125 UK
>
>
> "bluedog765" wrote:
>
> > Can someone help with this problem?
> > I am unable to delete a message from my inbox!
> > Thanks in advance

Kelli M · External Since: May 07, 2007 Posts: 1

Frank,

I have tried many of the suggestions that have been posted on this site.
Unfortunately the answer to ignor it is not my option as it blocks me from
sending other mail.
There was mentioned of removing the Windowsmail file (2 to be exact) how do
I do this and will I need to reinstall the program again?

KM

"Frank Saunders, MS-MVP OE/WM" wrote:

> "bluedog765" <bluedog765.DeleteThis@discussions.microsoft.com> wrote in message
> news:2FC1BB8D-528D-43B5-92A1-615CC560E005@microsoft.com...
> > Can someone help with this problem?
> > I am unable to delete a message from my inbox!
> > Thanks in advance
>
> Mark it as read and then try deleting it. If that doesn't work just ignore
> it.
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> Answer in newsgroup. Don't expect an answer to email.
>
>

DGuess · External Since: Mar 17, 2006 Posts: 623

One blocking you from sending in the Inbox????? That's interesting.

IOh well, low away the message stores, restart WinMail new and empty then
drang drop the old .eml files back into WInMail.

Windows Mail has a newer (to them) form of database. Each email is stored

separately.

Do the following:

1) Open Control Panel then select Folder Options.

a) click on the Views tab

b) Select "Show hidden files and folders"

c) Uncheck "Hide extensions for known file types"

d) click APPLY then OK.

e) Close Control Panel

2) From Windows Mail

a) Click on the Tools menu

b) click on Options

c) click on the Advanced tab

d) click the Maintenance button

e) click the Store Folders button.

f) make a note of the location of the message stores. It will be

something like:

C:\Users\<account name>\AppData\Local\Microsoft\Windows Mail

g) close Windows Mail

3) Open Windows Explorer

When it opens, you will see a small black triangle next to the user account

name. Click it to collapse it.

For the following, the triangle will not appear till you put the mouse over

the element in question.

Move the mouse to the "Computer" line. A triangle will appear, click on it

to expand it.

You should see something like "Local Disk (C Smile

"

Click on the triangle to expand it.

Locate "Users" and click on the triangle next to it to expand it.

Locate <username> and click on the triangle next to it to expand it.

Locate "AppData" and click on the triangle next to it to expand it.

Locate "Local" and click on the triangle next to it to expand it.

Locate "Microsoft" and click on the triangle next to it to expand it.

Now, in the right window pane, locate Windows Mail.

Click on it.

In the left window pane, scroll upward till you see "Local Disk (C Smile

"

Now, in the right window pane, hold them left mouse button down on the

Windows Mail folder.

Drag it to the "Local Disk (C Smile

" and release the mouse button.

Select MOVE Here.......

Now, this may take a bit to get done, depending upon how much mail is there.

Give it time.

Now, when it's done, create a new folder name Windows Mail to replace the

moved one in the

C:\Users\<account name>\AppData\Local\Microsoft folder.

Now start Windows Mail.

It will be empty but that's no biggie.

Create a couple of folders in Windows Mail and name them Old Mail, Old

Sent.

Click on the Old Mail folder to open it.

Resize Windows Mail so you can see both Windows Explorer and Windows Mail.

In the Windows Mail folder you will see a Local Folders folder, click the

triangle to expand it.

Locate the Inbox folder.

In this folder you will see a lot of .eml files. These are the old emails.

Drag and drop ONLY the .eml files to the Old Mail folder in Windows Mail.

Do similar for Sent Items to the Old Sent folder.

Now, see if Windows Mail works for you.

"Kelli M" <Kelli M.RemoveThis@discussions.microsoft.com> wrote in message
news:A04C727C-005F-44B3-A162-169FFB3974C6@microsoft.com...
> Frank,
>
> I have tried many of the suggestions that have been posted on this site.
> Unfortunately the answer to ignor it is not my option as it blocks me from
> sending other mail.
> There was mentioned of removing the Windowsmail file (2 to be exact) how
> do
> I do this and will I need to reinstall the program again?
>
> KM
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
>> "bluedog765" <bluedog765.RemoveThis@discussions.microsoft.com> wrote in message
>> news:2FC1BB8D-528D-43B5-92A1-615CC560E005@microsoft.com...
>> > Can someone help with this problem?
>> > I am unable to delete a message from my inbox!
>> > Thanks in advance
>>
>> Mark it as read and then try deleting it. If that doesn't work just
>> ignore
>> it.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> http://www.fjsmjs.com
>> Answer in newsgroup. Don't expect an answer to email.
>>
>>

KIDKER2007 · External Since: May 08, 2007 Posts: 1

I know you guys have suggested several methods to this problem, but I am
computer stupid!! I tried the "Alt" "E" "Y" method and can't seem to get
that to work. Is there any other solution that I can try before I have to
call a tech person in to try and fix it for me?

"tsand36" wrote:

> The "Alt" "E" "Y" method works!
>
> "Pamelajn" wrote:
>
> > Try using shortcut keys
> > I found that by keying "ALT' then "E" then "Y" it would delete each message
> > one by one.
> > I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
> > I think what's happening is that the database is getting it's messages
> > confused. When you first started having the problem did you notice that it
> > looked as if the computer was actually deleting the messages, but they still
> > appeared in the deleted items folder? According to the database, the deleted
> > items folder is empty. What we're having a problem is with clearing out the
> > messages names from the folder. I believe that is why we're getting the
> > 'unknown error' message. The computer doesn't see that WE can still see the
> > message headers in the folder.
> >
> > Try what I've suggested. Since I did the shortcut keys, I've not had anymore
> > problems with doing a MASS delete of my deleted items folder.
> > Everything works as it should now.
> >
> > Let me know if this works for you.
> >
> > Take care,
> >
> > Pamela
> >
> > "bluedog765" wrote:
> >
> > > Can someone help with this problem?
> > > I am unable to delete a message from my inbox!
> > > Thanks in advance

DrDave · External Since: May 11, 2007 Posts: 1

"bluedog765" wrote:

> Can someone help with this problem?
> I am unable to delete a message from my inbox!
> Thanks in advance

Same problem. I have tried everything posted,and nothing works.Every couple
of days I get one more that I can't delete. Please HELP , Bill!!!

shaardz · External Since: May 11, 2007 Posts: 1

I had this problem with a message in my inbox and although it didn't
stop me from using windows mail in any way it was bloomin' annoying! As
I don't use 'flagging' on my email all I did in the end was setup a
customised view so that all flagged messaged were hidden and then
flagged the email giving the error - bingo email header goes bye bye!
Like a doctor, it doesn't solve the problem but it masks it quite well!
Hope this helps.

--
shaardz
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Gary VanderMolen · External Since: Mar 09, 2007 Posts: 4539

That's pretty clever!
Others who are bothered by the 'ghost' messages in the
Inbox or Deleted Items folder should use your method.
It should tide us over until the new mail client arrives.

Gary VanderMolen

"shaardz" <shaardz.2qewbm.DeleteThis@DoNotSpam.com> wrote in message news:shaardz.2qewbm@DoNotSpam.com...
>
> I had this problem with a message in my inbox and although it didn't
> stop me from using windows mail in any way it was bloomin' annoying! As
> I don't use 'flagging' on my email all I did in the end was setup a
> customised view so that all flagged messaged were hidden and then
> flagged the email giving the error - bingo email header goes bye bye!
> Like a doctor, it doesn't solve the problem but it masks it quite well!
> Hope this helps.