spooler subsystem app stopped working and was closed

Mentos · External Since: Jul 03, 2007 Posts: 9

hi, i get message " spooler subsystem app stopped working and was closed"

i go to services.msc and start "print spooler". i see the printers again but
2 mins later, i get the same error message and i need to restart

it was all working fine until after this morning, when i installed roxio
easy media creator (for burning discs).

--
Vista Business

"Cari · External Since: Jul 09, 2007 Posts: 13

Do you see the same pattern if you uninstall Roxio? I have Roxio v9 on my
Vista PC and do not see what you describe.
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows

"Mentos" <mentos RemoveThis @discussions.microsoft.com> wrote in message
news:C5CC498C-FA5B-4821-B0AB-27EBABADDB84@microsoft.com...
> hi, i get message " spooler subsystem app stopped working and was closed"
>
> i go to services.msc and start "print spooler". i see the printers again
> but
> 2 mins later, i get the same error message and i need to restart
>
> it was all working fine until after this morning, when i installed roxio
> easy media creator (for burning discs).
>
>
> --
> Vista Business

Mentos · External Since: Jul 03, 2007 Posts: 9

hi, i have uninstalled everything related to roxio but i still get the same
problem!!

--
MS SBS 2003 SP2

"Cari (MS-MVP)" wrote:

> Do you see the same pattern if you uninstall Roxio? I have Roxio v9 on my
> Vista PC and do not see what you describe.
> --
> Cari (MS-MVP) Windows Client - Printing & Imaging
> www.coribright.com/Windows
>
>
> "Mentos" <mentos DeleteThis @discussions.microsoft.com> wrote in message
> news:C5CC498C-FA5B-4821-B0AB-27EBABADDB84@microsoft.com...
> > hi, i get message " spooler subsystem app stopped working and was closed"
> >
> > i go to services.msc and start "print spooler". i see the printers again
> > but
> > 2 mins later, i get the same error message and i need to restart
> >
> > it was all working fine until after this morning, when i installed roxio
> > easy media creator (for burning discs).
> >
> >
> > --
> > Vista Business
>
>
>

"Cari · External Since: Jul 09, 2007 Posts: 13

Use System Restore to go back to before you installed Roxio... or a day or
so before. If you can remember when you last printed successfully, that
would be the one to try first.
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows

"Mentos" <mentos RemoveThis @discussions.microsoft.com> wrote in message
news:82CF267E-A02E-441A-983A-0DEEE2BCFF84@microsoft.com...
> hi, i have uninstalled everything related to roxio but i still get the
> same
> problem!!
>
>
> --
> MS SBS 2003 SP2
>
>
> "Cari (MS-MVP)" wrote:
>
>> Do you see the same pattern if you uninstall Roxio? I have Roxio v9 on
>> my
>> Vista PC and do not see what you describe.
>> --
>> Cari (MS-MVP) Windows Client - Printing & Imaging
>> www.coribright.com/Windows
>>
>>
>> "Mentos" <mentos RemoveThis @discussions.microsoft.com> wrote in message
>> news:C5CC498C-FA5B-4821-B0AB-27EBABADDB84@microsoft.com...
>> > hi, i get message " spooler subsystem app stopped working and was
>> > closed"
>> >
>> > i go to services.msc and start "print spooler". i see the printers
>> > again
>> > but
>> > 2 mins later, i get the same error message and i need to restart
>> >
>> > it was all working fine until after this morning, when i installed
>> > roxio
>> > easy media creator (for burning discs).
>> >
>> >
>> > --
>> > Vista Business
>>
>>
>>

Mentos · External Since: Jul 03, 2007 Posts: 9

thanks for the suggestion, i have tried several restores before installing
roxio - not just on that day but a day, 3 days, 5 days before. when vista
restarts, each time, i get a

"system did not complete successfully. your computer system's files and
settings were not changed

details: an unspecified error occurred during system restore"

then the same problem persists. bummer

--
MS SBS 2003 SP2

"Cari (MS-MVP)" wrote:

> Use System Restore to go back to before you installed Roxio... or a day or
> so before. If you can remember when you last printed successfully, that
> would be the one to try first.
> --
> Cari (MS-MVP) Windows Client - Printing & Imaging
> www.coribright.com/Windows
>
>
> "Mentos" <mentos.TakeThisOut@discussions.microsoft.com> wrote in message
> news:82CF267E-A02E-441A-983A-0DEEE2BCFF84@microsoft.com...
> > hi, i have uninstalled everything related to roxio but i still get the
> > same
> > problem!!
> >
> >
> > --
> > MS SBS 2003 SP2
> >
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> Do you see the same pattern if you uninstall Roxio? I have Roxio v9 on
> >> my
> >> Vista PC and do not see what you describe.
> >> --
> >> Cari (MS-MVP) Windows Client - Printing & Imaging
> >> www.coribright.com/Windows
> >>
> >>
> >> "Mentos" <mentos.TakeThisOut@discussions.microsoft.com> wrote in message
> >> news:C5CC498C-FA5B-4821-B0AB-27EBABADDB84@microsoft.com...
> >> > hi, i get message " spooler subsystem app stopped working and was
> >> > closed"
> >> >
> >> > i go to services.msc and start "print spooler". i see the printers
> >> > again
> >> > but
> >> > 2 mins later, i get the same error message and i need to restart
> >> >
> >> > it was all working fine until after this morning, when i installed
> >> > roxio
> >> > easy media creator (for burning discs).
> >> >
> >> >
> >> > --
> >> > Vista Business
> >>
> >>
> >>
>
>
>

Dan [MSFT] · External Since: Apr 18, 2007 Posts: 65

Mentos,

The most common reason for the spooler to go down is when a bad driver gets
installed. Because of the way printer connections work, you could have
gotten a new driver & not really noticed it.

Temporarily deleting all of your printers & removing their drivers from the
system should allow the spooler to become stable again. Assuming that stops
the spooler crashing problems, add them back one at a time until the problem
comes back. The printer that causes it to come back is either in need of an
updated Vista driver, or simply won't work with Vista until such time as the
hardware vendor produces an updated driver.

It can be difficult to remove drivers when the spooler won't stay up very
long. If you have problems with that, see:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757

Dan

"Mentos" <mentos.TakeThisOut@discussions.microsoft.com> wrote in message
news:C68CFA1C-966D-4354-9580-D073271BE9D8@microsoft.com...
> thanks for the suggestion, i have tried several restores before installing
> roxio - not just on that day but a day, 3 days, 5 days before. when vista
> restarts, each time, i get a
>
> "system did not complete successfully. your computer system's files and
> settings were not changed
>
> details: an unspecified error occurred during system restore"
>
> then the same problem persists. bummer
>
>
> --
> MS SBS 2003 SP2
>
>
> "Cari (MS-MVP)" wrote:
>
>> Use System Restore to go back to before you installed Roxio... or a day
>> or
>> so before. If you can remember when you last printed successfully, that
>> would be the one to try first.
>> --
>> Cari (MS-MVP) Windows Client - Printing & Imaging
>> www.coribright.com/Windows
>>
>>
>> "Mentos" <mentos.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:82CF267E-A02E-441A-983A-0DEEE2BCFF84@microsoft.com...
>> > hi, i have uninstalled everything related to roxio but i still get the
>> > same
>> > problem!!
>> >
>> >
>> > --
>> > MS SBS 2003 SP2
>> >
>> >
>> > "Cari (MS-MVP)" wrote:
>> >
>> >> Do you see the same pattern if you uninstall Roxio? I have Roxio v9
>> >> on
>> >> my
>> >> Vista PC and do not see what you describe.
>> >> --
>> >> Cari (MS-MVP) Windows Client - Printing & Imaging
>> >> www.coribright.com/Windows
>> >>
>> >>
>> >> "Mentos" <mentos.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> news:C5CC498C-FA5B-4821-B0AB-27EBABADDB84@microsoft.com...
>> >> > hi, i get message " spooler subsystem app stopped working and was
>> >> > closed"
>> >> >
>> >> > i go to services.msc and start "print spooler". i see the printers
>> >> > again
>> >> > but
>> >> > 2 mins later, i get the same error message and i need to restart
>> >> >
>> >> > it was all working fine until after this morning, when i installed
>> >> > roxio
>> >> > easy media creator (for burning discs).
>> >> >
>> >> >
>> >> > --
>> >> > Vista Business
>> >>
>> >>
>> >>
>>
>>
>>

Mentos · External Since: Jul 03, 2007 Posts: 9

thank you very much dan. it was a very frustrating problem indeed

i followed all the steps as per the microsoft note and it worked.

--
MS SBS 2003 SP2

"Dan [MSFT]" wrote:

> Mentos,
>
> The most common reason for the spooler to go down is when a bad driver gets
> installed. Because of the way printer connections work, you could have
> gotten a new driver & not really noticed it.
>
> Temporarily deleting all of your printers & removing their drivers from the
> system should allow the spooler to become stable again. Assuming that stops
> the spooler crashing problems, add them back one at a time until the problem
> comes back. The printer that causes it to come back is either in need of an
> updated Vista driver, or simply won't work with Vista until such time as the
> hardware vendor produces an updated driver.
>
> It can be difficult to remove drivers when the spooler won't stay up very
> long. If you have problems with that, see:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;324757
>
> Dan
>
> "Mentos" <mentos RemoveThis @discussions.microsoft.com> wrote in message
> news:C68CFA1C-966D-4354-9580-D073271BE9D8@microsoft.com...
> > thanks for the suggestion, i have tried several restores before installing
> > roxio - not just on that day but a day, 3 days, 5 days before. when vista
> > restarts, each time, i get a
> >
> > "system did not complete successfully. your computer system's files and
> > settings were not changed
> >
> > details: an unspecified error occurred during system restore"
> >
> > then the same problem persists. bummer
> >
> >
> > --
> > MS SBS 2003 SP2
> >
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> Use System Restore to go back to before you installed Roxio... or a day
> >> or
> >> so before. If you can remember when you last printed successfully, that
> >> would be the one to try first.
> >> --
> >> Cari (MS-MVP) Windows Client - Printing & Imaging
> >> www.coribright.com/Windows
> >>
> >>
> >> "Mentos" <mentos RemoveThis @discussions.microsoft.com> wrote in message
> >> news:82CF267E-A02E-441A-983A-0DEEE2BCFF84@microsoft.com...
> >> > hi, i have uninstalled everything related to roxio but i still get the
> >> > same
> >> > problem!!
> >> >
> >> >
> >> > --
> >> > MS SBS 2003 SP2
> >> >
> >> >
> >> > "Cari (MS-MVP)" wrote:
> >> >
> >> >> Do you see the same pattern if you uninstall Roxio? I have Roxio v9
> >> >> on
> >> >> my
> >> >> Vista PC and do not see what you describe.
> >> >> --
> >> >> Cari (MS-MVP) Windows Client - Printing & Imaging
> >> >> www.coribright.com/Windows
> >> >>
> >> >>
> >> >> "Mentos" <mentos RemoveThis @discussions.microsoft.com> wrote in message
> >> >> news:C5CC498C-FA5B-4821-B0AB-27EBABADDB84@microsoft.com...
> >> >> > hi, i get message " spooler subsystem app stopped working and was
> >> >> > closed"
> >> >> >
> >> >> > i go to services.msc and start "print spooler". i see the printers
> >> >> > again
> >> >> > but
> >> >> > 2 mins later, i get the same error message and i need to restart
> >> >> >
> >> >> > it was all working fine until after this morning, when i installed
> >> >> > roxio
> >> >> > easy media creator (for burning discs).
> >> >> >
> >> >> >
> >> >> > --
> >> >> > Vista Business
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Dan [MSFT] · External Since: Apr 18, 2007 Posts: 65

Mentos,

Glad things are working for you agian.

Dan

"Mentos" <mentos.RemoveThis@discussions.microsoft.com> wrote in message
news:02A09D4E-EB52-48C2-9045-3701F528B102@microsoft.com...
> thank you very much dan. it was a very frustrating problem indeed
>
> i followed all the steps as per the microsoft note and it worked.
>
>
> --
> MS SBS 2003 SP2
>
>
> "Dan [MSFT]" wrote:
>
>> Mentos,
>>
>> The most common reason for the spooler to go down is when a bad driver
>> gets
>> installed. Because of the way printer connections work, you could have
>> gotten a new driver & not really noticed it.
>>
>> Temporarily deleting all of your printers & removing their drivers from
>> the
>> system should allow the spooler to become stable again. Assuming that
>> stops
>> the spooler crashing problems, add them back one at a time until the
>> problem
>> comes back. The printer that causes it to come back is either in need of
>> an
>> updated Vista driver, or simply won't work with Vista until such time as
>> the
>> hardware vendor produces an updated driver.
>>
>> It can be difficult to remove drivers when the spooler won't stay up very
>> long. If you have problems with that, see:
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;324757
>>
>> Dan
>>
>> "Mentos" <mentos.RemoveThis@discussions.microsoft.com> wrote in message
>> news:C68CFA1C-966D-4354-9580-D073271BE9D8@microsoft.com...
>> > thanks for the suggestion, i have tried several restores before
>> > installing
>> > roxio - not just on that day but a day, 3 days, 5 days before. when
>> > vista
>> > restarts, each time, i get a
>> >
>> > "system did not complete successfully. your computer system's files and
>> > settings were not changed
>> >
>> > details: an unspecified error occurred during system restore"
>> >
>> > then the same problem persists. bummer
>> >
>> >
>> > --
>> > MS SBS 2003 SP2
>> >
>> >
>> > "Cari (MS-MVP)" wrote:
>> >
>> >> Use System Restore to go back to before you installed Roxio... or a
>> >> day
>> >> or
>> >> so before. If you can remember when you last printed successfully,
>> >> that
>> >> would be the one to try first.
>> >> --
>> >> Cari (MS-MVP) Windows Client - Printing & Imaging
>> >> www.coribright.com/Windows
>> >>
>> >>
>> >> "Mentos" <mentos.RemoveThis@discussions.microsoft.com> wrote in message
>> >> news:82CF267E-A02E-441A-983A-0DEEE2BCFF84@microsoft.com...
>> >> > hi, i have uninstalled everything related to roxio but i still get
>> >> > the
>> >> > same
>> >> > problem!!
>> >> >
>> >> >
>> >> > --
>> >> > MS SBS 2003 SP2
>> >> >
>> >> >
>> >> > "Cari (MS-MVP)" wrote:
>> >> >
>> >> >> Do you see the same pattern if you uninstall Roxio? I have Roxio
>> >> >> v9
>> >> >> on
>> >> >> my
>> >> >> Vista PC and do not see what you describe.
>> >> >> --
>> >> >> Cari (MS-MVP) Windows Client - Printing & Imaging
>> >> >> www.coribright.com/Windows
>> >> >>
>> >> >>
>> >> >> "Mentos" <mentos.RemoveThis@discussions.microsoft.com> wrote in message
>> >> >> news:C5CC498C-FA5B-4821-B0AB-27EBABADDB84@microsoft.com...
>> >> >> > hi, i get message " spooler subsystem app stopped working and was
>> >> >> > closed"
>> >> >> >
>> >> >> > i go to services.msc and start "print spooler". i see the
>> >> >> > printers
>> >> >> > again
>> >> >> > but
>> >> >> > 2 mins later, i get the same error message and i need to restart
>> >> >> >
>> >> >> > it was all working fine until after this morning, when i
>> >> >> > installed
>> >> >> > roxio
>> >> >> > easy media creator (for burning discs).
>> >> >> >
>> >> >> >
>> >> >> > --
>> >> >> > Vista Business
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

prariebyu · External Since: Aug 25, 2009 Posts: 1

Hey there...I have the same problem. Been trying to troubleshoot and
resolve it for 5 days now. I've been all over google and microcraps web
site looking for fixes but none, absolutely none have worked. I even
scrubbed my hard drive and reinstalled Vista 3 times and still get the
same Spooler Subsystem App failure message each and every time. The
problem, I believe, stems from a recent windows update which is causing
a conflict. It wouldn't be the first time this has happened, it's
Vista, after all. All I know is I need a printer and my next pc is
going to be an Apple. I am out of options and need to restart my life
after being holed in this room for the past 5 days pulling my hair
trying to find a resolution.

--
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"Cari · External Since: Jan 14, 2009 Posts: 35

Use System Restore to go back to before you installed the Update.

I hope you will appreciate the almost double the price you'll spend on that
Apple, and make sure all your external hardware has drivers for Macs.

BTW, if you provided details of your make and model of printer, we'd
probably be able to assist further, but just telling us it's a printer
leaves us in the dark. There are simply hundreds of makes and models out
there, all with drivers NOT written by Microsoft. Did you think of
contacting the printer manufacturer for assistance?

Maybe this will help get you started.
http://social.technet.microsoft.com/Forums/en-US/itprovistaprinting/th...d/460f2

--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"prariebyu" <prariebyu.3xh1u2.DeleteThis@DoNotSpam.com> wrote in message
news:prariebyu.3xh1u2@DoNotSpam.com...
>
> Hey there...I have the same problem. Been trying to troubleshoot and
> resolve it for 5 days now. I've been all over google and microcraps web
> site looking for fixes but none, absolutely none have worked. I even
> scrubbed my hard drive and reinstalled Vista 3 times and still get the
> same Spooler Subsystem App failure message each and every time. The
> problem, I believe, stems from a recent windows update which is causing
> a conflict. It wouldn't be the first time this has happened, it's
> Vista, after all. All I know is I need a printer and my next pc is
> going to be an Apple. I am out of options and need to restart my life
> after being holed in this room for the past 5 days pulling my hair
> trying to find a resolution.
>
>
> --
> prariebyu
> ------------------------------------------------------------------------
> prariebyu's Profile: http://forums.techarena.in/members/128186.htm
> View this thread: http://forums.techarena.in/vista-print-fax/779927.htm
>
> http://forums.techarena.in
>

prariebyu · External Since: Aug 26, 2009 Posts: 1

I have 2 printers and neither will print. I don't think make or model
of the printer matters much. I have an HP Laserjet 1020 and an HP
Officejet 4315v All-in-one.

Idid contact HP but was politely told that I am out of warranty so no
support.

All of my Vista updates dowloaded and installed on the same I
reinstalled Vista OS. I don't system restore is an option.

The bottom line is that I have updated everything, including drivers
from HP and Dell (inspiron 1501), tried every fix on google, scrubbed
the hard drive, reinstalled Vista and nothing ever changes. The print
closes upon start up. I can restart the print spoiler only to see it
close again in less than a minute or so. I still believe this is a
Vista issue and that there many others with this same problem.

As for the cost of an Apple, if I had a probl like this with an Apple,
I could just take the unit in to my local Apple store and have a tech
take a look at it. You get what you pay for.

--
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"Cari · External Since: Jan 14, 2009 Posts: 35

Please INCLUDE ALL previous posts when replying to threads.

How are the printers connected to the PC? How many other 'virtual' printers
are installed? Did you install the software BEFORE connecting the printers
to the PC?

When did they last work correctly? Have you tried them with another PC?

Which applications have you tried to print from? Does any application print
correctly? Did you look through the 'problem solved' that I posted?

The Print Spooler crashing is nearly always due to corrupted drivers. Have
you looked in the Event Log? What does it say about the Spooler crashes
that you experience? (Control Panel, Administrative Tools, Event Viewer).
If you really want us to sort this out, more information is needed. Copy
and paste those logs into your posting (and do NOT forget to include the
earlier postings). You can also attach the XML file from
c:\Windows\System32\Spool, which will be called Spooler. I will hopefully
be able to get one of the Printing Team at MS to look at it for you.

However if you want to discard your current PC and go get a Mac, you are
completely free to do so.

There is NO PROBLEM with Vista, Windows 2008, XP or Windows 7 with printers.
I have 9 PCs in this household and 6 printers. 3 are connected direct to my
network (ethernet and wired).... three are connected to local PCs with USB
cables (two to my desktop). ALL PCS of whatever operating system and both
32 and 64 bit versions can print to ALL PRINTERS. ALL PCs have ALL UPDATES.
There are also a number of 'virtual' printers installed on most of the PCs
varying from XPS Printer (part of Microsoft Office), Send to OneNote (ditto)
to the full version of Adobe Acrobat, which installs Adobe PDF Writer.I
print on my printers at least daily, if not hourly. Apart from refilling
paper and changing out toner and ink, there is not much maintenance to be
done. If I could not print, you would hear me screaming worldwide.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"prariebyu" <prariebyu.3xhqvc RemoveThis @DoNotSpam.com> wrote in message
news:prariebyu.3xhqvc@DoNotSpam.com...
>
> I have 2 printers and neither will print. I don't think make or model
> of the printer matters much. I have an HP Laserjet 1020 and an HP
> Officejet 4315v All-in-one.
>
> Idid contact HP but was politely told that I am out of warranty so no
> support.
>
> All of my Vista updates dowloaded and installed on the same I
> reinstalled Vista OS. I don't system restore is an option.
>
> The bottom line is that I have updated everything, including drivers
> from HP and Dell (inspiron 1501), tried every fix on google, scrubbed
> the hard drive, reinstalled Vista and nothing ever changes. The print
> closes upon start up. I can restart the print spoiler only to see it
> close again in less than a minute or so. I still believe this is a
> Vista issue and that there many others with this same problem.
>
> As for the cost of an Apple, if I had a probl like this with an Apple,
> I could just take the unit in to my local Apple store and have a tech
> take a look at it. You get what you pay for.
>
>
> --
> prariebyu
> ------------------------------------------------------------------------
> prariebyu's Profile: http://forums.techarena.in/members/128186.htm
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>
> http://forums.techarena.in
>

prariebyu · External Since: Aug 26, 2009 Posts: 1

Here are the details of the error message I receive when the Spooler
SubSystem App shuts down:

Problem signature:
Problem Event Name: APPCRASH
Application Name: spoolsv.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b734
Fault Module Name: ZSR.dll
Fault Module Version: 6.20.1625.0
Fault Module Timestamp: 462fd713
Exception Code: c0000005
Exception Offset: 0001f979
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

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prariebyu · External Since: Aug 26, 2009 Posts: 1

YAHOOOOOO! I finally found a fix that seems to be working. Here is a
description and a link that might help others.

Thanks! My problem was due to a corrupted spool queue. Here's how I
fixed it:

-Open up c:\windows\system32\spool\PRINTERS

-Delete the contents of the directory (not the directory itself).

-Retart the print spool service.

http://www.leeandcathy.com/2007/04/vista-appcrash-error-with-spoolsvexe.html

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Alan Morris [MSFT] · External Since: Mar 02, 2006 Posts: 359

great

Also check who releases the driver that was causing the spooler to fail.

Fault Module Name: ZSR.dll

I quickly checked and Zenographics releases this file which is a vendor HP
uses to write some of the drivers for their printers. This is a known issue
when I searched on the net. If this file causes memory corruption again,
check if there is a fixed version available that does not perform
improperly.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"prariebyu" <prariebyu.3xjafb DeleteThis @DoNotSpam.com> wrote in message
news:prariebyu.3xjafb@DoNotSpam.com...
>
> YAHOOOOOO! I finally found a fix that seems to be working. Here is a
> description and a link that might help others.
>
> Thanks! My problem was due to a corrupted spool queue. Here's how I
> fixed it:
>
> -Open up c:\windows\system32\spool\PRINTERS
>
> -Delete the contents of the directory (not the directory itself).
>
> -Retart the print spool service.
>
> http://www.leeandcathy.com/2007/04/vista-appcrash-error-with-spoolsvexe.html
>
>
> --
> prariebyu
> ------------------------------------------------------------------------
> prariebyu's Profile: http://forums.techarena.in/members/128186.htm
> View this thread: http://forums.techarena.in/vista-print-fax/779927.htm
>
> http://forums.techarena.in
>

"Cari · External Since: Jan 14, 2009 Posts: 35

Ha! No Mac needed and it's not a Microsoft problem. These are the cases I
LOVE!
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Alan Morris [MSFT]" <alanmo.DeleteThis@online.microsoft.com> wrote in message
news:%23mwsXenJKHA.4292@TK2MSFTNGP03.phx.gbl...
>
> great
>
> Also check who releases the driver that was causing the spooler to fail.
>
> Fault Module Name: ZSR.dll
>
> I quickly checked and Zenographics releases this file which is a vendor HP
> uses to write some of the drivers for their printers. This is a known
> issue when I searched on the net. If this file causes memory corruption
> again, check if there is a fixed version available that does not perform
> improperly.
>
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "prariebyu" <prariebyu.3xjafb.DeleteThis@DoNotSpam.com> wrote in message
> news:prariebyu.3xjafb@DoNotSpam.com...
>>
>> YAHOOOOOO! I finally found a fix that seems to be working. Here is a
>> description and a link that might help others.
>>
>> Thanks! My problem was due to a corrupted spool queue. Here's how I
>> fixed it:
>>
>> -Open up c:\windows\system32\spool\PRINTERS
>>
>> -Delete the contents of the directory (not the directory itself).
>>
>> -Retart the print spool service.
>>
>> http://www.leeandcathy.com/2007/04/vista-appcrash-error-with-spoolsvexe.html
>>
>>
>> --
>> prariebyu
>> ------------------------------------------------------------------------
>> prariebyu's Profile: http://forums.techarena.in/members/128186.htm
>> View this thread: http://forums.techarena.in/vista-print-fax/779927.htm
>>
>> http://forums.techarena.in
>>
>
>

prariebyu · External Since: Aug 27, 2009 Posts: 1

Thanks for the feedback Alan. I will do that.

--
prariebyu
------------------------------------------------------------------------
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