Can't send or receive

Debbie · External Since: Dec 12, 2006 Posts: 32

Like so many others I'm asked to verify logon acct. I put in my username and
password and this pops up.

Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '-ERR invalid username/password', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

I'm confident I'm using the correct username/password but to check it I need
access to my email. Go figure!!

Help!
--
Debbie

Gary VanderMolen · External Since: Mar 09, 2007 Posts: 4539

First, test your password by logging in to webmail:
http://login.comcast.net/login
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

"Debbie" <Debbie DeleteThis @discussions.microsoft.com> wrote in message news:FFB0C92E-8B0C-4E32-B183-93F83B09857E@microsoft.com...
> Like so many others I'm asked to verify logon acct. I put in my username and
> password and this pops up.
>
> Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
> Server Response: '-ERR invalid username/password', Port: 110, Secure(SSL):
> No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> I'm confident I'm using the correct username/password but to check it I need
> access to my email. Go figure!!
>
> Help!
> --
> Debbie

Bob · External Since: Jun 09, 2006 Posts: 279

"Gary VanderMolen" wrote:

> First, test your password by logging in to webmail:
> http://login.comcast.net/login
> If that works, it proves you have the correct username and password.
> A likely reason for the username/password failing is account corruption.
> One thing you should try as a possible quick fix is to delete that corrupted
> mail account, restart Windows Mail, then recreate that account.
>
> If that doesn't fix it, more drastic measures will have to be taken.
> Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off,
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
>
> If turning off the email scanning function does not resolve your problem,
> consider upgrading to Windows Live Mail, because it is less prone to
> suffering bad effects from overly aggressive antivirus programs.
> http://download.live.com/wlmail
>
> Email scanning in any antivirus must be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
>
>
> "Debbie" <Debbie RemoveThis @discussions.microsoft.com> wrote in message news:FFB0C92E-8B0C-4E32-B183-93F83B09857E@microsoft.com...
> > Like so many others I'm asked to verify logon acct. I put in my username and
> > password and this pops up.
> >
> > Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
> > Server Response: '-ERR invalid username/password', Port: 110, Secure(SSL):
> > No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
> >
> > I'm confident I'm using the correct username/password but to check it I need
> > access to my email. Go figure!!
> >
> > Help!
> > --
> > Debbie
> .
>

Bob · External Since: Jun 09, 2006 Posts: 279

"Gary VanderMolen" wrote:

> First, test your password by logging in to webmail:
> http://login.comcast.net/login
> If that works, it proves you have the correct username and password.
> A likely reason for the username/password failing is account corruption.
> One thing you should try as a possible quick fix is to delete that corrupted
> mail account, restart Windows Mail, then recreate that account.
>
> If that doesn't fix it, more drastic measures will have to be taken.
> Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off,
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
>
> If turning off the email scanning function does not resolve your problem,
> consider upgrading to Windows Live Mail, because it is less prone to
> suffering bad effects from overly aggressive antivirus programs.
> http://download.live.com/wlmail
>
> Email scanning in any antivirus must be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
>
>
> "Debbie" <Debbie.DeleteThis@discussions.microsoft.com> wrote in message news:FFB0C92E-8B0C-4E32-B183-93F83B09857E@microsoft.com...
> > Like so many others I'm asked to verify logon acct. I put in my username and
> > password and this pops up.
> >
> > Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
> > Server Response: '-ERR invalid username/password', Port: 110, Secure(SSL):
> > No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
> >
> > I'm confident I'm using the correct username/password but to check it I need
> > access to my email. Go figure!!
> >
> > Help!
> > --
> > Debbie
> .

I had the same problem as Debbie
> I followed gary's instructions, downloaded windows live mail, followed the instructions in the dialogue windows. My mail provider is Att.Yahoo.com, when it's dialogue window came up, and i typed in the password,it was different than windows mail. I went back to windows mail. typed in the yahoo password, and wala it works.

Gary VanderMolen · External Since: Mar 09, 2007 Posts: 4539

Note that installing Windows Live Mail should be a last resort, to
be tried only after the other measures have failed, unless you are
planning to upgrade to Windows 7 soon.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

"Bob" <Bob.TakeThisOut@discussions.microsoft.com> wrote in message news:217A6C2E-0A5B-41CC-8FC7-AB76DE53444C@microsoft.com...
>
>
> "Gary VanderMolen" wrote:
>
>> First, test your password by logging in to webmail:
>> http://login.comcast.net/login
>> If that works, it proves you have the correct username and password.
>> A likely reason for the username/password failing is account corruption.
>> One thing you should try as a possible quick fix is to delete that corrupted
>> mail account, restart Windows Mail, then recreate that account.
>>
>> If that doesn't fix it, more drastic measures will have to be taken.
>> Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off,
>> although that may not be sufficient to eliminate all bad effects.
>> In a worst case scenario, your antivirus may need to be uninstalled.
>>
>> If turning off the email scanning function does not resolve your problem,
>> consider upgrading to Windows Live Mail, because it is less prone to
>> suffering bad effects from overly aggressive antivirus programs.
>> http://download.live.com/wlmail
>>
>> Email scanning in any antivirus must be disabled, for reasons
>> explained here:
>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
>>
>>
>> "Debbie" <Debbie.TakeThisOut@discussions.microsoft.com> wrote in message news:FFB0C92E-8B0C-4E32-B183-93F83B09857E@microsoft.com...
>> > Like so many others I'm asked to verify logon acct. I put in my username and
>> > password and this pops up.
>> >
>> > Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
>> > Server Response: '-ERR invalid username/password', Port: 110, Secure(SSL):
>> > No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>> >
>> > I'm confident I'm using the correct username/password but to check it I need
>> > access to my email. Go figure!!
>> >
>> > Help!
>> > --
>> > Debbie
>> .
>
> I had the same problem as Debbie
>> I followed gary's instructions, downloaded windows live mail, followed the instructions in the dialogue windows. My mail provider is Att.Yahoo.com, when it's dialogue window came up, and i typed in the password,it was different than windows mail. I went back to windows mail. typed in the yahoo password, and wala it works.