the message could not be deleted

Gary VanderMolen · External Since: Mar 09, 2007 Posts: 4539

No, system restore does not bring back lost data.
If you want a backup of your mail, I suggest you save a copy of
the following directory to someplace like Documents:
C:\Users\<username>\AppData\Local\Microsoft\Windows Mail\.

Gary VanderMolen

"melly" <mellyone.DeleteThis@hotmail.com> wrote in message news:9ED185FC-542F-4E8B-9EDE-E93933A5E518@microsoft.com...
>I have been having this problem for a while now and I've hesitated about
> deleting the files. If I were to delete the things that Steve has mentioned
> and I mess something up would I be able to get it back to how it was if I do
> a system restore? I'm using a gateway computer and I've used the restore on
> my old computer several times to fix things and I was wondering if I did
> delete the files if it would get them back if I did it with this new
> computer. I am not a very happy Vista user I've had more problems out of it
> than the XP I have on my other computer.
>
> "Steve Cochran" wrote:
>
>> You completely wipe out the all the data in the database when you do this,
>> so unless its very annoying, then just ignore it.
>>
>> steve
>>
>> "Jim" <Jim.DeleteThis@discussions.microsoft.com> wrote in message
>> news:86A1CBB7-F7C4-4BAD-A2DF-9E68740D0474@microsoft.com...
>> >I do had this problem in Vista with a junk mail.
>> > I deleted the following files
>> > from:C:\Users\Jim\AppData\Local\Microsoft\Windows Mail............
>> > edb.chk
>> > edb.txt
>> > edb00061.txt
>> > windowsmail.msmessagestore file
>> > 2 different jrs files and the windowsmail.pat file
>> > When i restarted the application it said:
>> > Buildwing windows Mail Database
>> > when mail popped up no more undeletable message!
>> > Hope this works for everyone else who has a stuck message in the inbox!!!
>> >
>> > I hold myself unaccountable for any irreversible damage this may cause to
>> > anyones machine
>> > Use at your own risk!
>> > JIm
>> >
>>

Steve Cochran · External Since: Feb 22, 2006 Posts: 3053

You can backup your messages first, as Gary indicates. See
www.oehelp.com/backup.aspx#wm

The database can be rebuilt without much trouble if needed and you can drag
the old messages back into WinMail if you lose anything once you backup.

steve

"melly" <mellyone DeleteThis @hotmail.com> wrote in message
news:9ED185FC-542F-4E8B-9EDE-E93933A5E518@microsoft.com...
>I have been having this problem for a while now and I've hesitated about
> deleting the files. If I were to delete the things that Steve has
> mentioned
> and I mess something up would I be able to get it back to how it was if I
> do
> a system restore? I'm using a gateway computer and I've used the restore
> on
> my old computer several times to fix things and I was wondering if I did
> delete the files if it would get them back if I did it with this new
> computer. I am not a very happy Vista user I've had more problems out of
> it
> than the XP I have on my other computer.
>
> "Steve Cochran" wrote:
>
>> You completely wipe out the all the data in the database when you do
>> this,
>> so unless its very annoying, then just ignore it.
>>
>> steve
>>
>> "Jim" <Jim DeleteThis @discussions.microsoft.com> wrote in message
>> news:86A1CBB7-F7C4-4BAD-A2DF-9E68740D0474@microsoft.com...
>> >I do had this problem in Vista with a junk mail.
>> > I deleted the following files
>> > from:C:\Users\Jim\AppData\Local\Microsoft\Windows Mail............
>> > edb.chk
>> > edb.txt
>> > edb00061.txt
>> > windowsmail.msmessagestore file
>> > 2 different jrs files and the windowsmail.pat file
>> > When i restarted the application it said:
>> > Buildwing windows Mail Database
>> > when mail popped up no more undeletable message!
>> > Hope this works for everyone else who has a stuck message in the
>> > inbox!!!
>> >
>> > I hold myself unaccountable for any irreversible damage this may cause
>> > to
>> > anyones machine
>> > Use at your own risk!
>> > JIm
>> >
>>

Hanamichi · External Since: May 16, 2007 Posts: 2

I have resolved my problem...i delete the folder ../Local/Microsoft/Windows
Mail/Local Folder/ Delete Items and the Windows Mail now working fine!

"Lisa" wrote:

> Steve's program didn't work for me either.
>
> "Hanamichi" wrote:
>
> > I have the same problem but my message are in the recycle bin..the steve's
> > program don't work in this case..but i don't know what i can do for resolving
> > this problem..any ideas??
> >
> > sorry for my "english" but i'm italian! Wink

> >
> > Hanamichi
> >
> > "Lisa" wrote:
> >
> > > I am also having the same problem not being able to delete a corrupted email
> > > from my inbox. Anyone has a fix or an alternative way to remove it. I have
> > > tried everything.
> > >
> > > "carla" wrote:
> > >
> > > >
> > > >
> > > > "garbea01" wrote:
> > > >
> > > > > i have a message in my inbox which i can neither delete or move.i know there
> > > > > is no problem with the message because i know its fom a reliable source(EBAY).

Michael · External Since: Jun 28, 2006 Posts: 158

I give up. It has been a constant stream of Windows Mail issues since
purchasing the new computer with VISTA.

I'll use webmail until Windows gets it right.

"Gary VanderMolen" wrote:

> No, system restore does not bring back lost data.
> If you want a backup of your mail, I suggest you save a copy of
> the following directory to someplace like Documents:
> C:\Users\<username>\AppData\Local\Microsoft\Windows Mail\.
>
> Gary VanderMolen
>
> "melly" <mellyone.TakeThisOut@hotmail.com> wrote in message news:9ED185FC-542F-4E8B-9EDE-E93933A5E518@microsoft.com...
> >I have been having this problem for a while now and I've hesitated about
> > deleting the files. If I were to delete the things that Steve has mentioned
> > and I mess something up would I be able to get it back to how it was if I do
> > a system restore? I'm using a gateway computer and I've used the restore on
> > my old computer several times to fix things and I was wondering if I did
> > delete the files if it would get them back if I did it with this new
> > computer. I am not a very happy Vista user I've had more problems out of it
> > than the XP I have on my other computer.
> >
> > "Steve Cochran" wrote:
> >
> >> You completely wipe out the all the data in the database when you do this,
> >> so unless its very annoying, then just ignore it.
> >>
> >> steve
> >>
> >> "Jim" <Jim.TakeThisOut@discussions.microsoft.com> wrote in message
> >> news:86A1CBB7-F7C4-4BAD-A2DF-9E68740D0474@microsoft.com...
> >> >I do had this problem in Vista with a junk mail.
> >> > I deleted the following files
> >> > from:C:\Users\Jim\AppData\Local\Microsoft\Windows Mail............
> >> > edb.chk
> >> > edb.txt
> >> > edb00061.txt
> >> > windowsmail.msmessagestore file
> >> > 2 different jrs files and the windowsmail.pat file
> >> > When i restarted the application it said:
> >> > Buildwing windows Mail Database
> >> > when mail popped up no more undeletable message!
> >> > Hope this works for everyone else who has a stuck message in the inbox!!!
> >> >
> >> > I hold myself unaccountable for any irreversible damage this may cause to
> >> > anyones machine
> >> > Use at your own risk!
> >> > JIm
> >> >
> >>
>
>
>

jag · External Since: Jun 20, 2007 Posts: 1

how do I delete the message
--
jag

"garbea01" wrote:

> i have a message in my inbox which i can neither delete or move.i know there
> is no problem with the message because i know its fom a reliable source(EBAY).

Frank Saunders, MS-MVP OE · External Since: Jul 06, 2006 Posts: 1980

"jag" <jag.TakeThisOut@discussions.microsoft.com> wrote in message
news:BC63B8D2-5268-4348-824D-FAB7F735DC2F@microsoft.com...
> how do I delete the message

What message?
In what folder?

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

drbarot · External Since: Jun 23, 2007 Posts: 1

You can try by right clicking it and mark it as read and the try to delete
it. It worked for me. Good Luck

"garbea01" wrote:

> thanks for the response.the message disapeared when i upgraded to 5728
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
> > "garbea01" <garbea01.TakeThisOut@discussions.microsoft.com> wrote in message
> > news:1CFF2128-73FA-46DF-AD01-8C8AB5A4E809@microsoft.com...
> > >i have a message in my inbox which i can neither delete or move.i know
> > >there
> > > is no problem with the message because i know its fom a reliable
> > > source(EBAY).
> >
> > Go to View | Layout and turn off the Preview Pane. Then try to delete it.
> >
> > --
> > Frank Saunders, MS-MVP OE/WM
> > http://www.fjsmjs.com
> > Answer in newsgroup. Don't send mail.
> >
> >

Needs Help · External Since: Nov 05, 2006 Posts: 2

I am seeing that message but it is with a message in my outbox and therefore
is preventing all the other out going messages from being sent.
Please help!

Frank Saunders, MS-MVP OE/WM" wrote:

> "garbea01" <garbea01 RemoveThis @discussions.microsoft.com> wrote in message
> news:1CFF2128-73FA-46DF-AD01-8C8AB5A4E809@microsoft.com...
> >i have a message in my inbox which i can neither delete or move.i know
> >there
> > is no problem with the message because i know its fom a reliable
> > source(EBAY).
>
> Go to View | Layout and turn off the Preview Pane. Then try to delete it.
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> Answer in newsgroup. Don't send mail.
>
>

kirkiecat · External Since: Jul 05, 2007 Posts: 1

I have a simple problem. Message that has been moved to another folder
appears again in the inbox with no context which means it won't let me delete
or move it as there is nothing there. Anybody any ideas????

"Nonielove" wrote:

> I am also using windows vista, using the windows Mailbox. I sent messages I
> was fin with to deleted items folder however when I tried to empty the folder
> all the messages stay (about 10 of them). A message comes up saying unknows
> error has occured, what the hell am I supposed to do?? All messages are from
> safe senders...
> So confused!!!
>
>
> "garbea01" wrote:
>
> > thanks for the response.the message disapeared when i upgraded to 5728
> >
> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >
> > > "garbea01" <garbea01.DeleteThis@discussions.microsoft.com> wrote in message
> > > news:1CFF2128-73FA-46DF-AD01-8C8AB5A4E809@microsoft.com...
> > > >i have a message in my inbox which i can neither delete or move.i know
> > > >there
> > > > is no problem with the message because i know its fom a reliable
> > > > source(EBAY).
> > >
> > > Go to View | Layout and turn off the Preview Pane. Then try to delete it.
> > >
> > > --
> > > Frank Saunders, MS-MVP OE/WM
> > > http://www.fjsmjs.com
> > > Answer in newsgroup. Don't send mail.
> > >
> > >

Frank Saunders, MS-MVP OE · External Since: Jul 06, 2006 Posts: 1980

"Needs Help" <Needs Help RemoveThis @discussions.microsoft.com> wrote in message
news:73A50FFC-11EE-4940-B768-0D4CE66F120D@microsoft.com...
>I am seeing that message but it is with a message in my outbox and
>therefore
> is preventing all the other out going messages from being sent.
> Please help!

See http://www.oehelp.com/WMUtil/
Please read ALL of the instructions.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

Dave Trester · External Since: Jul 07, 2007 Posts: 1

I am having the same problem? I have tried some of these soultions and they
don't work? Can anyone help us out?

"garbea01" wrote:

> i have a message in my inbox which i can neither delete or move.i know there
> is no problem with the message because i know its fom a reliable source(EBAY).

Gary VanderMolen · External Since: Mar 09, 2007 Posts: 4539

Go to the following link and find the section for the particular folder
that your stuck message is in. Follow the directions.

http://www.vistax64.com/tricks-n-tips/62560-solving-windows-mail-probl....html?l
or http://tinyurl.com/2jdmfr

When you get tired of messing with these problems, upgrade your mail
program to a better one:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen

"Dave Trester" <Dave Trester.TakeThisOut@discussions.microsoft.com> wrote in message
news:D16D6C5C-E056-4819-B981-46E2AB422BDF@microsoft.com...
>I am having the same problem? I have tried some of these soultions and they
> don't work? Can anyone help us out?

gswft · External Since: Jul 21, 2007 Posts: 5

You know I have the same problem, the ghost of the e-mail is still in my
inbox....When I try to open the ghost there is a message that it has
encountered an unexpected error. (Well, I should say, you have been
deleted)..... I cannot delete it and I have tried all of the things that have
been posted in here....HP told me to reinstall and return my computer to the
factory settings...which would mean reinstalling xp and reinstalling my
upgrade to Vista....Needless to say, I now I have two ghost e-mails and the
new ghost is from HP.... I would think that there would have to be a better
way....
I see lots of people are having the same problem with Windows Mail....are
any of those automatic updates responsible for this.....I never had this
problem before.....Has anyone out there had any
success?................................
"garbea01" wrote:

> i have a message in my inbox which i can neither delete or move.i know there
> is no problem with the message because i know its fom a reliable source(EBAY).

Frank Saunders, MS-MVP OE · External Since: Jul 06, 2006 Posts: 1980

"gswft" <gswft.RemoveThis@discussions.microsoft.com> wrote in message
news:44E7511F-A9B5-46BE-A7A3-0F986D8DB3BA@microsoft.com...
> You know I have the same problem, the ghost of the e-mail is still in my
> inbox....When I try to open the ghost there is a message that it has
> encountered an unexpected error. (Well, I should say, you have been
> deleted)..... I cannot delete it and I have tried all of the things that
> have
> been posted in here....HP told me to reinstall and return my computer to
> the
> factory settings...which would mean reinstalling xp and reinstalling my
> upgrade to Vista....Needless to say, I now I have two ghost e-mails and
> the
> new ghost is from HP.... I would think that there would have to be a
> better
> way....
> I see lots of people are having the same problem with Windows Mail....are
> any of those automatic updates responsible for this.....I never had this
> problem before.....Has anyone out there had any
> success?................................
> "garbea01" wrote:
>
>> i have a message in my inbox which i can neither delete or move.i know
>> there
>> is no problem with the message because i know its fom a reliable
>> source(EBAY).

This is usually caused by a message being deleted from the WinMail message
storage without WinMail's knowledge so that the database still thinks the
message is there. This can be done by the user or by another program,
usually an anti-virus or anti-spam program.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

hartoch · External Since: Jul 28, 2007 Posts: 1

"BChat" wrote:

> The message I have stuck in my INBOX is from Raxco Software. I d/l a trial
> version.
>
>
> "Steve Cochran" <scochran DeleteThis @oehelp.com> wrote in message
> news:355E9F73-1F42-4A84-BE2C-BFE2E8C5DA69@microsoft.com...
> You downloaded what software?
>
> I guess its a bug they'll have to look into.
>
> steve
>
> "BChat" <BChat DeleteThis @Smile.net> wrote in message
> news:umVN0qH6GHA.4568@TK2MSFTNGP02.phx.gbl...
> >I went into the Maintenance section and removed/deleted anything and
> > everything I could.....
> > ......no good. I got me one stubborn message. Wink

> > I d/l the software - installed it - then uninstalled it. At some point the
> > message went "dead"
> > As well as I can remember, it was after I uninstalled the software - I
> > have
> > NO clue how
> > that could relate to the message.
> > Bill
> >
> >
> > "Steve Cochran" <scochran DeleteThis @oehelp.com> wrote in message
> > news:C35DD5A3-24B9-41B2-BA8D-AC78E2DB50B7@microsoft.com...
> > Okay, I tried this and it didn't break anything I can tell yet. <G>
> >
> > steve
> >
> > "Steve Cochran" <scochran DeleteThis @oehelp.com> wrote in message
> > news:7A29AE64-40EE-4BA7-A7C9-9D7C58721C18@microsoft.com...
> >> We're on new territory here.
> >>
> >> Try going to Tools | Options | Advanced | Maintenance and where it says
> >> to
> >> compact after 100 closings, set that to 1. Then close WinMail and it
> >> should prompt to compact and when it does say yes and let it do its
> >> thing.
> >> Then reopen WinMail and change that value back to 100 and see then if the
> >> message is still there and can be deleted.
> >>
> >> I haven't tried this yet, so I guess I will in a moment.
> >>
> >> steve
> >>
> >> "BChat" <BChat DeleteThis @Smile.net> wrote in message
> >> news:u10Ps6C6GHA.2044@TK2MSFTNGP02.phx.gbl...
> >>>I have the same situation - shutting off preview pane doesn't help. I am
> >>> using build 5728.
> >>> The only thing I can do without getting:
> >>> "An unknown error has occurred"
> >>> is to Mark Read/Unread
> >>> The message is not previewed in the preview pane:
> >>> "Message could not be displayed
> >>> Windows Mail encountered an unexpected problem while displaying this
> >>> message.
> >>> Check your computer for low memory or low disk space and try again."
> >>>
> >>> The message is from a reliable source - Perfect Disk, Raxco Software -
> >>> and
> >>> was OK for awhile
> >>> and then became corrupt.
> >>>
> >>>
> >>>
> >>>
> >>> "Frank Saunders, MS-MVP OE/WM" <franksaunders DeleteThis @mvps.org> wrote in message
> >>> news:3D3A31BC-2C4D-4B03-9AF7-EBE4630B6C61@microsoft.com...
> >>> "garbea01" <garbea01 DeleteThis @discussions.microsoft.com> wrote in message
> >>> news:1CFF2128-73FA-46DF-AD01-8C8AB5A4E809@microsoft.com...
> >>>>i have a message in my inbox which i can neither delete or move.i know
> >>>>there
> >>>> is no problem with the message because i know its fom a reliable
> >>>> source(EBAY).
> >>>
> >>> Go to View | Layout and turn off the Preview Pane. Then try to delete
> >>> it.
> >>>
> >>> --
> >>> Frank Saunders, MS-MVP OE/WM
> >>> http://www.fjsmjs.com
> >>> Answer in newsgroup. Don't send mail.
> >>>
> >>>
> >>
> >
>
>

bvrly7 · External Since: Jul 29, 2007 Posts: 1

"garbea01" wrote:

> i have a message in my inbox which i can neither delete or move.i know there
> is no problem with the message because i know its fom a reliable source(EBAY).

frooby · External Since: Jul 29, 2007 Posts: 1

i have a message in my outbox which will not be sent and is now not allowing
any other messages to be sent...any ideas?

"garbea01" wrote:

> i have a message in my inbox which i can neither delete or move.i know there
> is no problem with the message because i know its fom a reliable source(EBAY).

Julian · External Since: May 09, 2007 Posts: 1559

"frooby" <frooby.RemoveThis@discussions.microsoft.com> wrote in message
news:E15F422D-09F1-49A1-A79B-03A73122ACB2@microsoft.com...
>i have a message in my outbox which will not be sent and is now not
>allowing
> any other messages to be sent...any ideas?

Dr. Cochrans Elixir.

http://www.oehelp.com/WMUtil/Default.aspx

Apply as prescribed in the program operation instruction.

Cannot delete msg on E-ma · External Since: Aug 05, 2007 Posts: 1

"garbea01" wrote:

> i have a message in my inbox which i can neither delete or move.i know there
> is no problem with the message because i know its fom a reliable source(EBAY).

I also have a message I c · External Since: Aug 05, 2007 Posts: 1

"garbea01" wrote:

> i have a message in my inbox which i can neither delete or move.i know there
> is no problem with the message because i know its fom a reliable source(EBAY).