Printing tif faxes in Vista fax is rotated and stretched -..

Learning to work with the · External Since: May 08, 2007 Posts: 4

I am running Vista Ultimate and Office 2007 Ultimate with Business Contact
Manager. If I open a tif fax that comes in over my email with windows photo
gallery or any other program that I have found in Windows to open a tif file
the fax is displayed upright on a landscape oriented page. I can not for the
life of me figure out how to get it to display in the appropriate
orientation. If I rotate the page or change landscape vs portorate same
thing. This used to be so easy... Please help.

Michael Price · External Since: Dec 09, 2006 Posts: 60

I have seen this as well and would be very interested in seeing what the
solution is.

"Learning to work with the Borg"
<LearningtoworkwiththeBorg DeleteThis @discussions.microsoft.com> wrote in message
news:928BB798-E135-42DB-88F3-638BEEFB6690@microsoft.com...
>I am running Vista Ultimate and Office 2007 Ultimate with Business Contact
> Manager. If I open a tif fax that comes in over my email with windows
> photo
> gallery or any other program that I have found in Windows to open a tif
> file
> the fax is displayed upright on a landscape oriented page. I can not for
> the
> life of me figure out how to get it to display in the appropriate
> orientation. If I rotate the page or change landscape vs portorate same
> thing. This used to be so easy... Please help.

aviva123 · External Since: Feb 12, 2009 Posts: 4

I'm running into this same issue. Do we know if the issue is from senders
end, like if they're using an efax service that's distorting it, or if it's
something on the receivers end? This issue only comes up on about 15% of the
images I receive.

"SentientBiped" wrote:

>
> I also am experiencing the same issue but cannot find a solution. The
> strange thing is that - for these problematic faxes, the TIFF file
> itself really IS stretched, as shown in other editors such as MSPaint or
> Photoshop. So then a related question would be - why, then, does the
> fax appear correct (non stretched) when previewing it in the Windows
> Picture & Fax viewer?
>
>
> --
> SentientBiped
>

aviva123 · External Since: Feb 12, 2009 Posts: 4

I'm running into this same issue. Do we know if the issue is from senders
end, like if they're using an efax service that's distorting it, or if it's
something on the receivers end? This issue only comes up on about 15% of the
images I receive.

-Aviva

"Learning to work with the Borg" wrote:

> I am running Vista Ultimate and Office 2007 Ultimate with Business Contact
> Manager. If I open a tif fax that comes in over my email with windows photo
> gallery or any other program that I have found in Windows to open a tif file
> the fax is displayed upright on a landscape oriented page. I can not for the
> life of me figure out how to get it to display in the appropriate
> orientation. If I rotate the page or change landscape vs portorate same
> thing. This used to be so easy... Please help.

skymckinney · External Since: Jul 31, 2009 Posts: 1

It would appear that the image viewers are not takeing into account the
resolution of the fax. the standard resolution on most fax machines is
200x100 dpi. the only solution I have is to strecth/skew the image and
reduce the width by 50%. If there is a better solution I would love to
hear about it. My client imports the tiff into a medical EMR database
and this problem is very inconvient for them. When they recieve faxes
sent in fine resloution 200x200 everything is fine. Please help
Sky

--
skymckinney

sky_mckinney · External Since: Jul 31, 2009 Posts: 1

This appears to be an issue with fax machines sending faxes in standard
resolution of 200x100 dpi. The only way I have been able to corect the
issue is to manually stretch/skew the immage and reduce the width by
50%. If anyone has a better way I would relly like to hear about it.
Paint and other Image viewers are not takeing into account the
resolution of the document. This is a real problem for my client who
then imports the tiff into an EMR database.

--
sky_mckinney
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