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Printer Installation Error 0x000006be

 
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Sandy Wood
External


Since: Dec 21, 2006
Posts: 22



PostPosted: Wed Jan 31, 2007 8:37 pm    Post subject: Printer Installation Error 0x000006be
Archived from groups: microsoft>public>windows>vista>print_fax_scan (more info?)

Connecting Vista machines to our current Window 2003 R2 print server has been
a hit and miss experience. Connect and install fine, others throw a
0x000006be error when attempting to install the driver. One is especially
pernicious. Color LJ 4650, won't install even though there is a Vista driver
in the local store as well as on the Print Server. I thought Point and Print
was supposed to sort this out?
--
Sandy Wood
Orange County District Attorney
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Yuriy Shkolnikov [MSFT]
External


Since: Jun 21, 2006
Posts: 66



PostPosted: Fri Feb 02, 2007 9:32 pm    Post subject: Re: Printer Installation Error 0x000006be [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I thinks you need a newer driver for the printer from the vendor.
In particular for your hp printer you need a newer version of hpbmini.dll

See this for more details:

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=812642&SiteID=17

--
Regards,
Yuriy

This posting is provided "AS IS" with no warranties, and confers no rights.
"Sandy Wood" wrote in message

> Connecting Vista machines to our current Window 2003 R2 print server has
> been
> a hit and miss experience. Connect and install fine, others throw a
> 0x000006be error when attempting to install the driver. One is especially
> pernicious. Color LJ 4650, won't install even though there is a Vista
> driver
> in the local store as well as on the Print Server. I thought Point and
> Print
> was supposed to sort this out?
> --
> Sandy Wood
> Orange County District Attorney
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Sandy Wood
External


Since: Dec 21, 2006
Posts: 22



PostPosted: Mon Feb 05, 2007 1:01 pm    Post subject: Re: Printer Installation Error 0x000006be [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks for the tip. I'll check it out.
--
Sandy Wood
Orange County District Attorney


"Yuriy Shkolnikov [MSFT]" wrote:

> I thinks you need a newer driver for the printer from the vendor.
> In particular for your hp printer you need a newer version of hpbmini.dll
>
> See this for more details:
>
> http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=812642&SiteID=17
>
> --
> Regards,
> Yuriy
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
> "Sandy Wood" wrote in message
>
> > Connecting Vista machines to our current Window 2003 R2 print server has
> > been
> > a hit and miss experience. Connect and install fine, others throw a
> > 0x000006be error when attempting to install the driver. One is especially
> > pernicious. Color LJ 4650, won't install even though there is a Vista
> > driver
> > in the local store as well as on the Print Server. I thought Point and
> > Print
> > was supposed to sort this out?
> > --
> > Sandy Wood
> > Orange County District Attorney
>
>
>
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Alan Morris [MSFT]
External


Since: Mar 02, 2006
Posts: 360



PostPosted: Mon Feb 05, 2007 2:49 pm    Post subject: Re: Printer Installation Error 0x000006be [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Sandy, just install one of these drivers from HP to pickup the hpbmini.dll
file that understands the Vista OS version. You do not have to have these
printers and you can delete the driver after the install and still retain
the updated file.

From: Wenzhong Ling (Hewlett-Packard)

Alan,


I just got confirmed info from HP team, the LaserJet 4345 MFP (Version
60.053.762.32) and Color LaserJet 9500 MFP (version 60.52.267.21) are
drivers having the latest hpbmini.dll in their package on hp.com.


Thanks.

Wenzhong


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Sandy Wood" wrote in message

> Thanks for the tip. I'll check it out.
> --
> Sandy Wood
> Orange County District Attorney
>
>
> "Yuriy Shkolnikov [MSFT]" wrote:
>
>> I thinks you need a newer driver for the printer from the vendor.
>> In particular for your hp printer you need a newer version of hpbmini.dll
>>
>> See this for more details:
>>
>> http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=812642&SiteID=17
>>
>> --
>> Regards,
>> Yuriy
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> "Sandy Wood" wrote in message
>>
>> > Connecting Vista machines to our current Window 2003 R2 print server
>> > has
>> > been
>> > a hit and miss experience. Connect and install fine, others throw a
>> > 0x000006be error when attempting to install the driver. One is
>> > especially
>> > pernicious. Color LJ 4650, won't install even though there is a Vista
>> > driver
>> > in the local store as well as on the Print Server. I thought Point and
>> > Print
>> > was supposed to sort this out?
>> > --
>> > Sandy Wood
>> > Orange County District Attorney
>>
>>
>>
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Sandy Wood
External


Since: Dec 21, 2006
Posts: 22



PostPosted: Mon Feb 05, 2007 7:17 pm    Post subject: Re: Printer Installation Error 0x000006be [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks much. I added the 4345 and my hpbmini.dll is now 18!
--
Sandy Wood
Orange County District Attorney


"Alan Morris [MSFT]" wrote:

> Sandy, just install one of these drivers from HP to pickup the hpbmini.dll
> file that understands the Vista OS version. You do not have to have these
> printers and you can delete the driver after the install and still retain
> the updated file.
>
> From: Wenzhong Ling (Hewlett-Packard)
>
> Alan,
>
>
> I just got confirmed info from HP team, the LaserJet 4345 MFP (Version
> 60.053.762.32) and Color LaserJet 9500 MFP (version 60.52.267.21) are
> drivers having the latest hpbmini.dll in their package on hp.com.
>
>
> Thanks.
>
> Wenzhong
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Sandy Wood" wrote in message
>
> > Thanks for the tip. I'll check it out.
> > --
> > Sandy Wood
> > Orange County District Attorney
> >
> >
> > "Yuriy Shkolnikov [MSFT]" wrote:
> >
> >> I thinks you need a newer driver for the printer from the vendor.
> >> In particular for your hp printer you need a newer version of hpbmini.dll
> >>
> >> See this for more details:
> >>
> >> http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=812642&SiteID=17
> >>
> >> --
> >> Regards,
> >> Yuriy
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> "Sandy Wood" wrote in message
> >>
> >> > Connecting Vista machines to our current Window 2003 R2 print server
> >> > has
> >> > been
> >> > a hit and miss experience. Connect and install fine, others throw a
> >> > 0x000006be error when attempting to install the driver. One is
> >> > especially
> >> > pernicious. Color LJ 4650, won't install even though there is a Vista
> >> > driver
> >> > in the local store as well as on the Print Server. I thought Point and
> >> > Print
> >> > was supposed to sort this out?
> >> > --
> >> > Sandy Wood
> >> > Orange County District Attorney
> >>
> >>
> >>
>
>
>
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Alan Morris [MSFT]
External


Since: Mar 02, 2006
Posts: 360



PostPosted: Tue Feb 06, 2007 1:13 am    Post subject: Re: Printer Installation Error 0x000006be [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

You did good!!

You do not know how many times I have passed out this information for HP.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Sandy Wood" wrote in message

> Thanks much. I added the 4345 and my hpbmini.dll is now 18!
> --
> Sandy Wood
> Orange County District Attorney
>
>
> "Alan Morris [MSFT]" wrote:
>
>> Sandy, just install one of these drivers from HP to pickup the
>> hpbmini.dll
>> file that understands the Vista OS version. You do not have to have
>> these
>> printers and you can delete the driver after the install and still retain
>> the updated file.
>>
>> From: Wenzhong Ling (Hewlett-Packard)
>>
>> Alan,
>>
>>
>> I just got confirmed info from HP team, the LaserJet 4345 MFP (Version
>> 60.053.762.32) and Color LaserJet 9500 MFP (version 60.52.267.21) are
>> drivers having the latest hpbmini.dll in their package on hp.com.
>>
>>
>> Thanks.
>>
>> Wenzhong
>>
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Sandy Wood" wrote in message
>>
>> > Thanks for the tip. I'll check it out.
>> > --
>> > Sandy Wood
>> > Orange County District Attorney
>> >
>> >
>> > "Yuriy Shkolnikov [MSFT]" wrote:
>> >
>> >> I thinks you need a newer driver for the printer from the vendor.
>> >> In particular for your hp printer you need a newer version of
>> >> hpbmini.dll
>> >>
>> >> See this for more details:
>> >>
>> >> http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=812642&SiteID=17
>> >>
>> >> --
>> >> Regards,
>> >> Yuriy
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >> "Sandy Wood" wrote in message
>> >>
>> >> > Connecting Vista machines to our current Window 2003 R2 print server
>> >> > has
>> >> > been
>> >> > a hit and miss experience. Connect and install fine, others throw a
>> >> > 0x000006be error when attempting to install the driver. One is
>> >> > especially
>> >> > pernicious. Color LJ 4650, won't install even though there is a
>> >> > Vista
>> >> > driver
>> >> > in the local store as well as on the Print Server. I thought Point
>> >> > and
>> >> > Print
>> >> > was supposed to sort this out?
>> >> > --
>> >> > Sandy Wood
>> >> > Orange County District Attorney
>> >>
>> >>
>> >>
>>
>>
>>
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Godsfunambulator
External


Since: Jun 28, 2007
Posts: 1



PostPosted: Thu Jun 28, 2007 11:43 pm    Post subject: Re: Printer Installation Error 0x000006be [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have had the same problem, and I am glad that the others are resolved,
but I cannot get that far. I receive the same printing error when I try
and install the download from the HP website, it either won't start, or
it starts and tells me that the spooler isn't started, but of course
that is the whole problem. Every time it starts it ends when something
tries to use it. I even got an error from the HP website saying it
doesn't have, and won't plan to have Vista driver downloads because they
are included on the Vista sys.

Do you understand my problem? What am I doing wrong? Is someone able
to help me.

Thank you,
Lawrence


--
Godsfunambulator
Posted via http://www.vistaheads.com
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"Cari
External


Since: Sep 17, 2006
Posts: 611



PostPosted: Thu Jun 28, 2007 11:43 pm    Post subject: Re: Printer Installation Error 0x000006be [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The same problem as what?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Godsfunambulator"
wrote in message
>
> I have had the same problem, and I am glad that the others are resolved,
> but I cannot get that far. I receive the same printing error when I try
> and install the download from the HP website, it either won't start, or
> it starts and tells me that the spooler isn't started, but of course
> that is the whole problem. Every time it starts it ends when something
> tries to use it. I even got an error from the HP website saying it
> doesn't have, and won't plan to have Vista driver downloads because they
> are included on the Vista sys.
>
> Do you understand my problem? What am I doing wrong? Is someone able
> to help me.
>
> Thank you,
> Lawrence
>
>
> --
> Godsfunambulator
> Posted via http://www.vistaheads.com
>
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Godsfunambulator
External


Since: Jun 29, 2007
Posts: 1



PostPosted: Fri Jun 29, 2007 7:33 pm    Post subject: Re: Printer Installation Error 0x000006be [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hello,

Sorry, I thought you had access to the above threads. I will explain
as concisely as possible.

I have a computer with Vista (came pre-installed) on it and when I try
and add a printer I get the Error:

\"WINDOWS CAN'T OPEN ADD PRINTER. THE LOCAL PRINT SPOOLER SERVICE IS
NOT RUNNING. PLEASE RESTART THE SPOOLER OR RESTART THE MACHINE.\"

This is because the spooler appears to start with windows and then
automatically turn off. When I go into services.msc and turn it on
again it appears it turns on, but turns off again within about 5mins
(error 0x000006be). When I start the service again and then quickly
click add printer, after about 1 min delay, I get the following error
message:

\"WINDOWS CAN'T OPEN ADD PRINTER OPERATION COULD NOT BE COMPLETED
(ERROR 0X000006BE).\"

When I click add printer again, I get the first error message again,
and the whole process repeats itself.

I tried downloading the HP printer driver you suggested but during the
installation I get the above errors. The first if I donīt previously
start the spooler manually, and the second if I start the spooler
manually and then quickly change to the setup program to install HPīs
new printer drivers. If I choose another downloaded driver, I unzip the
download but then canīt find any install files, and so canīt install the
driver at all.

I have spent a great deal of time searching and trying fixes for this
problem, but thus far have been unsuccessfully. Very frustrating. You
were able to help others with a similar printer install problem, so I
hope you can help me also. What do you suggest?

Thank you very much,
Lawrence


--
Godsfunambulator
Posted via http://www.vistaheads.com
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MikeEgan
External


Since: Jun 29, 2007
Posts: 1



PostPosted: Fri Jun 29, 2007 11:12 pm    Post subject: Re: Printer Installation Error 0x000006be [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Lawrence,

try this. It could be that a service that the Spooler service depends
on is not starting.

Remove all Print Spooler service dependencies other than the Remote
Procedure Call service.

> Click Start, Run and enter sc config spooler depend= RPCSS (there must
> be a space after "=" but not before it.)
>
> By removing the other dependencies the Print Spooler service should be
> able to run, but the printer functionality may be affected, and it may
> be necessary to reinstall the printer drivers.
>
> Don't forget to go back to services.msc \ right-click Print Spooler,
> and then click Properties. make sure that the startup type is set to
> Automatic. If it is not, click Automatic in the Startup type list, and
> then click Apply.
>
> Under Service status, click Start.
>
> Click OK to close the Print Spooler Properties dialog box


regards


--
MikeEgan
Posted via http://www.vistaheads.com
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Alan Morris [MSFT]
External


Since: Mar 02, 2006
Posts: 360



PostPosted: Fri Jun 29, 2007 11:12 pm    Post subject: Re: Printer Installation Error 0x000006be [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The spooler service is failing.

1726 RPC_S_CALL_FAILED


this could be due to a faulting or corrupted driver.

What drivers are installed on the machine?

Printers Folder , File, Server Properties, Drivers.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"MikeEgan" wrote in message

>
> Lawrence,
>
> try this. It could be that a service that the Spooler service depends
> on is not starting.
>
> Remove all Print Spooler service dependencies other than the Remote
> Procedure Call service.
>
>> Click Start, Run and enter sc config spooler depend= RPCSS (there must
>> be a space after "=" but not before it.)
>>
>> By removing the other dependencies the Print Spooler service should be
>> able to run, but the printer functionality may be affected, and it may
>> be necessary to reinstall the printer drivers.
>>
>> Don't forget to go back to services.msc \ right-click Print Spooler,
>> and then click Properties. make sure that the startup type is set to
>> Automatic. If it is not, click Automatic in the Startup type list, and
>> then click Apply.
>>
>> Under Service status, click Start.
>>
>> Click OK to close the Print Spooler Properties dialog box
>
>
> regards
>
>
> --
> MikeEgan
> Posted via http://www.vistaheads.com
>
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Godsfunambulator
External


Since: Jul 04, 2007
Posts: 1



PostPosted: Wed Jul 04, 2007 6:03 pm    Post subject: Re: Printer Installation Error 0x000006be [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hello

I still have not been able to fix this problem. Does anyone have any
more ideas on how I can get this error to go away and fix the problem?
Anyone? Alan Morris?

Thank you,
Lawrence


--
Godsfunambulator
Posted via http://www.vistaheads.com
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Alan Morris [MSFT]
External


Since: Mar 02, 2006
Posts: 360



PostPosted: Fri Jul 06, 2007 4:12 pm    Post subject: Re: Printer Installation Error 0x000006be [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Bruce has the answer. I assume you can't list the print drivers installed
before the spooler gets taken out.

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Godsfunambulator"
wrote in message
>
> Hello
>
> I still have not been able to fix this problem. Does anyone have any
> more ideas on how I can get this error to go away and fix the problem?
> Anyone? Alan Morris?
>
> Thank you,
> Lawrence
>
>
> --
> Godsfunambulator
> Posted via http://www.vistaheads.com
>
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Godsfunambulator
External


Since: Jul 20, 2007
Posts: 1



PostPosted: Fri Jul 20, 2007 5:42 pm    Post subject: Re: Printer Installation Error 0x000006be [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Alan Morris,

Thank you very much for your help. I did try this method of deleting
all previously installed printers out of the registry and it worked
beautifully. He also referred to a MS website for a more in depth
removal, and for my problem it seemed that both were necessary.

But the problem and the head ache are now gone. Thank you and all else
who helped me with fixing this problem.

Sincerely,
Lawrence


--
Godsfunambulator
Posted via http://www.vistaheads.com
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