Vista mail outbox message stuck

Linda · External Since: Nov 13, 2006 Posts: 26

Hello,
Can you please clarify what I am to do about this outbox mail problem, I am
confused I see that some have reinstalled and that below there is an option
to hire someone to provide technical to help me?? I have to be able to send
emails, save them automatically and work from home -- not for long though
this will cost me my job if I can not work within this operating system
efficiently. I also understand that reinstalling I will lose all my data
correct, that too is not an option, I will be out of a job HELP me please.

"Steve Cochran" wrote:

> There isn't a whole lot you can do if you can't delete it. You can try
> using my WMUtil program to compact and repair the database and see if that
> helps. See www.oehelp.com/WMUtil/
>
> steve
>
> "One-eyed Willie" <OneeyedWillie.TakeThisOut@discussions.microsoft.com> wrote in message
> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >I can't delete it, send it, move it, cut it... when I right click for
> > properties
> > it gives me an error message- the properties of this message could not be
> > displayed, an error has occured.
> >
> > I tried rebooting but its still there.
>

Cal Bear '66 · External Since: Mar 30, 2007 Posts: 1587

www.oehelp.com/WMUtil/
Steve Cochran has updated this utility to remove stuck messages from the outbox.
It is free and effective.

"Linda" <Linda.RemoveThis@discussions.microsoft.com> wrote in message
news:9C409F6B-F0AF-4848-B07E-CF7B52327A5A@microsoft.com...
> Hello,
> Can you please clarify what I am to do about this outbox mail problem, I am
> confused I see that some have reinstalled and that below there is an option
> to hire someone to provide technical to help me?? I have to be able to send
> emails, save them automatically and work from home -- not for long though
> this will cost me my job if I can not work within this operating system
> efficiently. I also understand that reinstalling I will lose all my data
> correct, that too is not an option, I will be out of a job HELP me please.
>
> "Steve Cochran" wrote:
>
>> There isn't a whole lot you can do if you can't delete it. You can try
>> using my WMUtil program to compact and repair the database and see if that
>> helps. See www.oehelp.com/WMUtil/
>>
>> steve
>>
>> "One-eyed Willie" <OneeyedWillie.RemoveThis@discussions.microsoft.com> wrote in message
>> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >I can't delete it, send it, move it, cut it... when I right click for
>> > properties
>> > it gives me an error message- the properties of this message could not be
>> > displayed, an error has occured.
>> >
>> > I tried rebooting but its still there.
>>

Paula · External Since: May 18, 2007 Posts: 1

This was exactly what I needed. Thanks for ending my frustration!

"Cal Bear '66" wrote:

> www.oehelp.com/WMUtil/
> Steve Cochran has updated this utility to remove stuck messages from the outbox.
> It is free and effective.
>
>
> "Linda" <Linda.RemoveThis@discussions.microsoft.com> wrote in message
> news:9C409F6B-F0AF-4848-B07E-CF7B52327A5A@microsoft.com...
> > Hello,
> > Can you please clarify what I am to do about this outbox mail problem, I am
> > confused I see that some have reinstalled and that below there is an option
> > to hire someone to provide technical to help me?? I have to be able to send
> > emails, save them automatically and work from home -- not for long though
> > this will cost me my job if I can not work within this operating system
> > efficiently. I also understand that reinstalling I will lose all my data
> > correct, that too is not an option, I will be out of a job HELP me please.
> >
> > "Steve Cochran" wrote:
> >
> >> There isn't a whole lot you can do if you can't delete it. You can try
> >> using my WMUtil program to compact and repair the database and see if that
> >> helps. See www.oehelp.com/WMUtil/
> >>
> >> steve
> >>
> >> "One-eyed Willie" <OneeyedWillie.RemoveThis@discussions.microsoft.com> wrote in message
> >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >> >I can't delete it, send it, move it, cut it... when I right click for
> >> > properties
> >> > it gives me an error message- the properties of this message could not be
> >> > displayed, an error has occured.
> >> >
> >> > I tried rebooting but its still there.
> >>
>
>
>

Meredith · External Since: Jun 08, 2007 Posts: 1

How did you fix this? I'm having the same problem. It's happened before and
I ended up on the phone with HP for 2-1/2 hours! With a 2 and 4 year old
running around, that's not an option today! I can't remember how I fixed it
last time, since we tried so many things. Thanks!

"One-eyed Willie" wrote:

> Its fixed, I was on the phone earlier with a microsoft support guy and he
> wanted me to re-install windows!! I spent 4 hrs looking for help and calling
> and posting, Seems as if they at least made the fix easier to find, that
> would be a start.....
> I learned about this discussion group so it wasn't a complete waste of time
>
> "Steve Cochran" wrote:
>
> > You can close WinMail and then move the entire contents of the message store
> > directory to another directory and that will start it up fresh. You can
> > then drag the eml files (messages) back into the WinMail folders.
> >
> > Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it has a
> > very low priority. So workarounds and 3rd party programs are going to be
> > required, just as they were with OE.
> >
> > steve
> >
> > "One-eyed Willie" <OneeyedWillie.TakeThisOut@discussions.microsoft.com> wrote in message
> > news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@microsoft.com...
> > >I am very annoyed with this bug, but I don't know how to report it either.
> > >I
> > > had messages I thought I sent but they get stuck also, however I can send
> > > or
> > > delete them manally. Maybe I will take my computer back to Best Buy, its
> > > still under warranty.
> > >
> > > "Mario Rosario" wrote:
> > >
> > >> Anyone file a bug with Microsoft? I and many others have this problem.
> > >> This
> > >> is very annoying. Now that I upgraded to RTM, I don't have the link to
> > >> file
> > >> a bug.
> > >>
> > >> Mario
> > >>
> > >> "Steve Cochran" <scochran.TakeThisOut@oehelp.com> wrote in message
> > >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...
> > >> > There isn't a whole lot you can do if you can't delete it. You can try
> > >> > using my WMUtil program to compact and repair the database and see if
> > >> > that
> > >> > helps. See www.oehelp.com/WMUtil/
> > >> >
> > >> > steve
> > >> >
> > >> > "One-eyed Willie" <OneeyedWillie.TakeThisOut@discussions.microsoft.com> wrote in
> > >> > message news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> > >> >>I can't delete it, send it, move it, cut it... when I right click for
> > >> >> properties
> > >> >> it gives me an error message- the properties of this message could not
> > >> >> be
> > >> >> displayed, an error has occured.
> > >> >>
> > >> >> I tried rebooting but its still there.
> > >> >
> > >>
> >

Cal Bear '66 · External Since: Mar 30, 2007 Posts: 1587

See www.oehelp.com/WMUtil/

--
I Bleed Blue and Gold
GO BEARS!

"Meredith" <Meredith DeleteThis @discussions.microsoft.com> wrote in message
news:46BCC663-CB6E-4B8F-93B8-5C9B325C8870@microsoft.com...
> How did you fix this? I'm having the same problem. It's happened before and
> I ended up on the phone with HP for 2-1/2 hours! With a 2 and 4 year old
> running around, that's not an option today! I can't remember how I fixed it
> last time, since we tried so many things. Thanks!
>
>
> "One-eyed Willie" wrote:
>
>> Its fixed, I was on the phone earlier with a microsoft support guy and he
>> wanted me to re-install windows!! I spent 4 hrs looking for help and calling
>> and posting, Seems as if they at least made the fix easier to find, that
>> would be a start.....
>> I learned about this discussion group so it wasn't a complete waste of time
>>
>> "Steve Cochran" wrote:
>>
>> > You can close WinMail and then move the entire contents of the message
>> > store
>> > directory to another directory and that will start it up fresh. You can
>> > then drag the eml files (messages) back into the WinMail folders.
>> >
>> > Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it has a
>> > very low priority. So workarounds and 3rd party programs are going to be
>> > required, just as they were with OE.
>> >
>> > steve
>> >
>> > "One-eyed Willie" <OneeyedWillie DeleteThis @discussions.microsoft.com> wrote in
>> > message
>> > news:2BD86271-9175-4F0E-AD30-1F3CCEAA47AC@microsoft.com...
>> > >I am very annoyed with this bug, but I don't know how to report it either.
>> > >I
>> > > had messages I thought I sent but they get stuck also, however I can send
>> > > or
>> > > delete them manally. Maybe I will take my computer back to Best Buy, its
>> > > still under warranty.
>> > >
>> > > "Mario Rosario" wrote:
>> > >
>> > >> Anyone file a bug with Microsoft? I and many others have this problem.
>> > >> This
>> > >> is very annoying. Now that I upgraded to RTM, I don't have the link to
>> > >> file
>> > >> a bug.
>> > >>
>> > >> Mario
>> > >>
>> > >> "Steve Cochran" <scochran DeleteThis @oehelp.com> wrote in message
>> > >> news:CBEA9911-103A-4A2A-B5EE-0033C8E00F0E@microsoft.com...
>> > >> > There isn't a whole lot you can do if you can't delete it. You can
>> > >> > try
>> > >> > using my WMUtil program to compact and repair the database and see if
>> > >> > that
>> > >> > helps. See www.oehelp.com/WMUtil/
>> > >> >
>> > >> > steve
>> > >> >
>> > >> > "One-eyed Willie" <OneeyedWillie DeleteThis @discussions.microsoft.com> wrote in
>> > >> > message news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> > >> >>I can't delete it, send it, move it, cut it... when I right click for
>> > >> >> properties
>> > >> >> it gives me an error message- the properties of this message could
>> > >> >> not
>> > >> >> be
>> > >> >> displayed, an error has occured.
>> > >> >>
>> > >> >> I tried rebooting but its still there.
>> > >> >
>> > >>
>> >

BrianToronto · External Since: Jun 12, 2007 Posts: 1

We just got our new laptop on Sunday with Windows Vista and I already have
an e-mail that is stuck in the inbox. Very frustrating, and disappointing to
hear this is not a new problem, and they havne't done anything to correct it.
We're going to switch back to Windows XP. Never had that problem on that
version.

"Steve Cochran" wrote:

> There isn't a whole lot you can do if you can't delete it. You can try
> using my WMUtil program to compact and repair the database and see if that
> helps. See www.oehelp.com/WMUtil/
>
> steve
>
> "One-eyed Willie" <OneeyedWillie.DeleteThis@discussions.microsoft.com> wrote in message
> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >I can't delete it, send it, move it, cut it... when I right click for
> > properties
> > it gives me an error message- the properties of this message could not be
> > displayed, an error has occured.
> >
> > I tried rebooting but its still there.
>

Gary VanderMolen · External Since: Mar 09, 2007 Posts: 4539

Going back to XP because you don't like Vista's mail program
is like throwing the baby out with the bath water...

If Windows Mail's bugs disappoint you, try Windows Live Mail:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen

"BrianToronto" <BrianToronto.DeleteThis@discussions.microsoft.com> wrote in message
news:3BD5D314-97B7-40C9-B2F6-C1EEFF73A793@microsoft.com...
> We just got our new laptop on Sunday with Windows Vista and I already have
> an e-mail that is stuck in the inbox. Very frustrating, and disappointing to
> hear this is not a new problem, and they havne't done anything to correct it.
> We're going to switch back to Windows XP. Never had that problem on that
> version.
>
> "Steve Cochran" wrote:
>
>> There isn't a whole lot you can do if you can't delete it. You can try
>> using my WMUtil program to compact and repair the database and see if that
>> helps. See www.oehelp.com/WMUtil/
>>
>> steve
>>
>> "One-eyed Willie" <OneeyedWillie.DeleteThis@discussions.microsoft.com> wrote in message
>> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >I can't delete it, send it, move it, cut it... when I right click for
>> > properties
>> > it gives me an error message- the properties of this message could not be
>> > displayed, an error has occured.
>> >
>> > I tried rebooting but its still there.
>>

Richard · External Since: Jun 12, 2007 Posts: 43

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Gary VanderMolen wrote:
> Going back to XP because you don't like Vista's mail program
> is like throwing the baby out with the bath water...
>
> If Windows Mail's bugs disappoint you, try Windows Live Mail:
> http://get.live.com/betas/maildesktop_betas
>
> Gary VanderMolen
>
>
> "BrianToronto" <BrianToronto.DeleteThis@discussions.microsoft.com> wrote in message
> news:3BD5D314-97B7-40C9-B2F6-C1EEFF73A793@microsoft.com...
>> We just got our new laptop on Sunday with Windows Vista and I already have
>> an e-mail that is stuck in the inbox. Very frustrating, and disappointing to
>> hear this is not a new problem, and they havne't done anything to correct it.
>> We're going to switch back to Windows XP. Never had that problem on that
>> version.
>>
>> "Steve Cochran" wrote:
>>
>>> There isn't a whole lot you can do if you can't delete it. You can try
>>> using my WMUtil program to compact and repair the database and see if that
>>> helps. See www.oehelp.com/WMUtil/
>>>
>>> steve
>>>
>>> "One-eyed Willie" <OneeyedWillie.DeleteThis@discussions.microsoft.com> wrote in message
>>> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>>>> I can't delete it, send it, move it, cut it... when I right click for
>>>> properties
>>>> it gives me an error message- the properties of this message could not be
>>>> displayed, an error has occured.
>>>>
>>>> I tried rebooting but its still there.
>

Or even better, try out Thunderbird Smile

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Version: GnuPG v1.4.7 (MingW32)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

iD8DBQFGbxt0qDp2fu862vwRAq0UAKCJ+Kw0c0PG1Amoqu/K+XM9rR6DpgCeII1w
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=1E62
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Frank Saunders, MS-MVP OE · External Since: Jul 06, 2006 Posts: 1980

"BrianToronto" <BrianToronto DeleteThis @discussions.microsoft.com> wrote in message
news:3BD5D314-97B7-40C9-B2F6-C1EEFF73A793@microsoft.com...
> We just got our new laptop on Sunday with Windows Vista and I already have
> an e-mail that is stuck in the inbox. Very frustrating, and disappointing
> to
> hear this is not a new problem, and they havne't done anything to correct
> it.
> We're going to switch back to Windows XP. Never had that problem on that
> version.
>
> "Steve Cochran" wrote:
>
>> There isn't a whole lot you can do if you can't delete it. You can try
>> using my WMUtil program to compact and repair the database and see if
>> that
>> helps. See www.oehelp.com/WMUtil/
>>
>> steve
>>
>> "One-eyed Willie" <OneeyedWillie DeleteThis @discussions.microsoft.com> wrote in
>> message
>> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >I can't delete it, send it, move it, cut it... when I right click for
>> > properties
>> > it gives me an error message- the properties of this message could not
>> > be
>> > displayed, an error has occured.
>> >
>> > I tried rebooting but its still there.
>>

If you are not willing to just ignore them, the only way is to delete both
copies of the database (which does not contain the messages, but only
references to them) and let WinMail rebuild it.
First close WinMail, then use Task Manager to make sure there are no
instances of it under applications or processes.
Then click Start | Search | Advanced Search
Check the box to include non-indexed, hidden and system files.
In the Name field type WindowsMail.MSMessageStore and click the Search
button.
It should show you two copies. Delete both of them and re-open WinMail.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

Message stuck in Inbox · External Since: Jun 24, 2007 Posts: 1

I have one message stuck in my In-Box and now have one stuck in my Out-Box. I
have talked to my local cable provider and Microsoft about the problem and
got no help.I called Dell about the problem since I bought the system from
them and they confirmed my problem and told me that Microsoft is working on
the problem and will put solutions out thru Updates. Could take to the end of
the year. At the rate I'm going I will start filling up my mail boxes with
stuck mail if I don't get a solution soon.

"One-eyed Willie" wrote:

> I can't delete it, send it, move it, cut it... when I right click for
> properties
> it gives me an error message- the properties of this message could not be
> displayed, an error has occured.
>
> I tried rebooting but its still there.

Cal Bear '66 · External Since: Mar 30, 2007 Posts: 1587

You should post to the microsoft.public.vista. mail group

For stuck Outbox messages go to:

http://www.oehelp.com/WMUtil/Default.aspx

It's free and effective (Read the instructions carefully, especially the red
box).

--
I Bleed Blue and Gold
GO BEARS!

"Message stuck in Inbox" <MessagestuckinInbox DeleteThis @discussions.microsoft.com> wrote
in message news:664F495A-8BEB-4672-B15E-A5A93BD2936D@microsoft.com...
>I have one message stuck in my In-Box and now have one stuck in my Out-Box. I
> have talked to my local cable provider and Microsoft about the problem and
> got no help.I called Dell about the problem since I bought the system from
> them and they confirmed my problem and told me that Microsoft is working on
> the problem and will put solutions out thru Updates. Could take to the end of
> the year. At the rate I'm going I will start filling up my mail boxes with
> stuck mail if I don't get a solution soon.
>
>
>
>
> "One-eyed Willie" wrote:
>
>> I can't delete it, send it, move it, cut it... when I right click for
>> properties
>> it gives me an error message- the properties of this message could not be
>> displayed, an error has occured.
>>
>> I tried rebooting but its still there.

Jim · External Since: Jun 11, 2006 Posts: 179

ref: email stuck in windows mail !-i have had this happen twice--my solution
is to go into program files-select WINDOWS MAIL-then select -WINMAIL---right
click your mouse and delete the file--it will solve your problem--and vista
will automatically reinstall the file--thx--Jim-Daventry uk

"Frank Saunders, MS-MVP OE/WM" wrote:

> "BrianToronto" <BrianToronto.RemoveThis@discussions.microsoft.com> wrote in message
> news:3BD5D314-97B7-40C9-B2F6-C1EEFF73A793@microsoft.com...
> > We just got our new laptop on Sunday with Windows Vista and I already have
> > an e-mail that is stuck in the inbox. Very frustrating, and disappointing
> > to
> > hear this is not a new problem, and they havne't done anything to correct
> > it.
> > We're going to switch back to Windows XP. Never had that problem on that
> > version.
> >
> > "Steve Cochran" wrote:
> >
> >> There isn't a whole lot you can do if you can't delete it. You can try
> >> using my WMUtil program to compact and repair the database and see if
> >> that
> >> helps. See www.oehelp.com/WMUtil/
> >>
> >> steve
> >>
> >> "One-eyed Willie" <OneeyedWillie.RemoveThis@discussions.microsoft.com> wrote in
> >> message
> >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >> >I can't delete it, send it, move it, cut it... when I right click for
> >> > properties
> >> > it gives me an error message- the properties of this message could not
> >> > be
> >> > displayed, an error has occured.
> >> >
> >> > I tried rebooting but its still there.
> >>
>
> If you are not willing to just ignore them, the only way is to delete both
> copies of the database (which does not contain the messages, but only
> references to them) and let WinMail rebuild it.
> First close WinMail, then use Task Manager to make sure there are no
> instances of it under applications or processes.
> Then click Start | Search | Advanced Search
> Check the box to include non-indexed, hidden and system files.
> In the Name field type WindowsMail.MSMessageStore and click the Search
> button.
> It should show you two copies. Delete both of them and re-open WinMail.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Do not send mail.
>

Gary VanderMolen · External Since: Mar 09, 2007 Posts: 4539

That deletes the executable WinMail.exe.
I highly doubt that would fix anything.

Gary VanderMolen

"Jim" <Jim.TakeThisOut@discussions.microsoft.com> wrote in message news:7167D4FA-DF43-419A-AD2C-04138630833F@microsoft.com...
> ref: email stuck in windows mail !-i have had this happen twice--my solution
> is to go into program files-select WINDOWS MAIL-then select -WINMAIL---right
> click your mouse and delete the file--it will solve your problem--and vista
> will automatically reinstall the file--thx--Jim-Daventry uk
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
>> "BrianToronto" <BrianToronto.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:3BD5D314-97B7-40C9-B2F6-C1EEFF73A793@microsoft.com...
>> > We just got our new laptop on Sunday with Windows Vista and I already have
>> > an e-mail that is stuck in the inbox. Very frustrating, and disappointing
>> > to
>> > hear this is not a new problem, and they havne't done anything to correct
>> > it.
>> > We're going to switch back to Windows XP. Never had that problem on that
>> > version.
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> There isn't a whole lot you can do if you can't delete it. You can try
>> >> using my WMUtil program to compact and repair the database and see if
>> >> that
>> >> helps. See www.oehelp.com/WMUtil/
>> >>
>> >> steve
>> >>
>> >> "One-eyed Willie" <OneeyedWillie.TakeThisOut@discussions.microsoft.com> wrote in
>> >> message
>> >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >> >I can't delete it, send it, move it, cut it... when I right click for
>> >> > properties
>> >> > it gives me an error message- the properties of this message could not
>> >> > be
>> >> > displayed, an error has occured.
>> >> >
>> >> > I tried rebooting but its still there.
>> >>
>>
>> If you are not willing to just ignore them, the only way is to delete both
>> copies of the database (which does not contain the messages, but only
>> references to them) and let WinMail rebuild it.
>> First close WinMail, then use Task Manager to make sure there are no
>> instances of it under applications or processes.
>> Then click Start | Search | Advanced Search
>> Check the box to include non-indexed, hidden and system files.
>> In the Name field type WindowsMail.MSMessageStore and click the Search
>> button.
>> It should show you two copies. Delete both of them and re-open WinMail.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> Do not send mail.
>>

Jim · External Since: Jun 11, 2006 Posts: 179

thx gary-it may not solve the underlying problem in windows vista-but it has
cleared my stuck e-mails twice.

"Gary VanderMolen" wrote:

> That deletes the executable WinMail.exe.
> I highly doubt that would fix anything.
>
> Gary VanderMolen
>
> "Jim" <Jim.TakeThisOut@discussions.microsoft.com> wrote in message news:7167D4FA-DF43-419A-AD2C-04138630833F@microsoft.com...
> > ref: email stuck in windows mail !-i have had this happen twice--my solution
> > is to go into program files-select WINDOWS MAIL-then select -WINMAIL---right
> > click your mouse and delete the file--it will solve your problem--and vista
> > will automatically reinstall the file--thx--Jim-Daventry uk
> >
> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >
> >> "BrianToronto" <BrianToronto.TakeThisOut@discussions.microsoft.com> wrote in message
> >> news:3BD5D314-97B7-40C9-B2F6-C1EEFF73A793@microsoft.com...
> >> > We just got our new laptop on Sunday with Windows Vista and I already have
> >> > an e-mail that is stuck in the inbox. Very frustrating, and disappointing
> >> > to
> >> > hear this is not a new problem, and they havne't done anything to correct
> >> > it.
> >> > We're going to switch back to Windows XP. Never had that problem on that
> >> > version.
> >> >
> >> > "Steve Cochran" wrote:
> >> >
> >> >> There isn't a whole lot you can do if you can't delete it. You can try
> >> >> using my WMUtil program to compact and repair the database and see if
> >> >> that
> >> >> helps. See www.oehelp.com/WMUtil/
> >> >>
> >> >> steve
> >> >>
> >> >> "One-eyed Willie" <OneeyedWillie.TakeThisOut@discussions.microsoft.com> wrote in
> >> >> message
> >> >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >> >> >I can't delete it, send it, move it, cut it... when I right click for
> >> >> > properties
> >> >> > it gives me an error message- the properties of this message could not
> >> >> > be
> >> >> > displayed, an error has occured.
> >> >> >
> >> >> > I tried rebooting but its still there.
> >> >>
> >>
> >> If you are not willing to just ignore them, the only way is to delete both
> >> copies of the database (which does not contain the messages, but only
> >> references to them) and let WinMail rebuild it.
> >> First close WinMail, then use Task Manager to make sure there are no
> >> instances of it under applications or processes.
> >> Then click Start | Search | Advanced Search
> >> Check the box to include non-indexed, hidden and system files.
> >> In the Name field type WindowsMail.MSMessageStore and click the Search
> >> button.
> >> It should show you two copies. Delete both of them and re-open WinMail.
> >>
> >> --
> >> Frank Saunders, MS-MVP OE/WM
> >> Do not send mail.
> >>
>
>

AB · External Since: Feb 24, 2007 Posts: 5

www.oehelp.com/WMUtil did not work for me. The 3 options at the top (that
say close OE to enable) were never enabled. I have not been able to run the
clear outbox, or repair options. Any suggestions?

"Steve Cochran" wrote:

> There isn't a whole lot you can do if you can't delete it. You can try
> using my WMUtil program to compact and repair the database and see if that
> helps. See www.oehelp.com/WMUtil/
>
> steve
>
> "One-eyed Willie" <OneeyedWillie.TakeThisOut@discussions.microsoft.com> wrote in message
> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >I can't delete it, send it, move it, cut it... when I right click for
> > properties
> > it gives me an error message- the properties of this message could not be
> > displayed, an error has occured.
> >
> > I tried rebooting but its still there.
>

Julian · External Since: May 09, 2007 Posts: 1559

"AB" <AB RemoveThis @discussions.microsoft.com> wrote in message
news:6AD2C931-C9E0-4AE0-B16F-0000ED7B0A89@microsoft.com...
> www.oehelp.com/WMUtil did not work for me. The 3 options at the top (that
> say close OE to enable) were never enabled. I have not been able to run
> the
> clear outbox, or repair options. Any suggestions?

That sounds remarkably like you didn't bother with the instructions.

Try again but this time read and follow the instructions...
(they were easy to overlook because they were only expanded to 5
or so times the normal text size and only highlit by a red box and
not flashing with bells and whistles)

If Windows Mail is open, or if a current WinMail.exe process is running, the
Database functions are disabled, and the WinMail.exe process must be
terminated before these features can become available. (If WinMail is closed
and these buttons still remain disabled, then perform a CTRL-SHIFT-ESC, and
under Processes find WinMail.exe and click on it, and then click the End
Process button.)

>
> "Steve Cochran" wrote:
>
>> There isn't a whole lot you can do if you can't delete it. You can try
>> using my WMUtil program to compact and repair the database and see if
>> that
>> helps. See www.oehelp.com/WMUtil/
>>
>> steve
>>
>> "One-eyed Willie" <OneeyedWillie RemoveThis @discussions.microsoft.com> wrote in
>> message
>> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >I can't delete it, send it, move it, cut it... when I right click for
>> > properties
>> > it gives me an error message- the properties of this message could not
>> > be
>> > displayed, an error has occured.
>> >
>> > I tried rebooting but its still there.
>>

Steve Cochran · External Since: Feb 22, 2006 Posts: 3053

Read the part in the red box on the webpage.

steve

"AB" <AB.DeleteThis@discussions.microsoft.com> wrote in message
news:6AD2C931-C9E0-4AE0-B16F-0000ED7B0A89@microsoft.com...
> www.oehelp.com/WMUtil did not work for me. The 3 options at the top (that
> say close OE to enable) were never enabled. I have not been able to run
> the
> clear outbox, or repair options. Any suggestions?
>
> "Steve Cochran" wrote:
>
>> There isn't a whole lot you can do if you can't delete it. You can try
>> using my WMUtil program to compact and repair the database and see if
>> that
>> helps. See www.oehelp.com/WMUtil/
>>
>> steve
>>
>> "One-eyed Willie" <OneeyedWillie.DeleteThis@discussions.microsoft.com> wrote in
>> message
>> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >I can't delete it, send it, move it, cut it... when I right click for
>> > properties
>> > it gives me an error message- the properties of this message could not
>> > be
>> > displayed, an error has occured.
>> >
>> > I tried rebooting but its still there.
>>

John · External Since: Jun 11, 2006 Posts: 220

I have the same problem with the same error message,except I now can't send
email, I can receive, but all messages I try to send end up in my out box ,
all can be
deleted other than the one with the error message,this seems to be stopping
all outgoing mail, my service provider has checked all my mail connections,
everything
is ok, any idea's.

"Steve Cochran" wrote:

> Read the part in the red box on the webpage.
>
> steve
>
> "AB" <AB DeleteThis @discussions.microsoft.com> wrote in message
> news:6AD2C931-C9E0-4AE0-B16F-0000ED7B0A89@microsoft.com...
> > www.oehelp.com/WMUtil did not work for me. The 3 options at the top (that
> > say close OE to enable) were never enabled. I have not been able to run
> > the
> > clear outbox, or repair options. Any suggestions?
> >
> > "Steve Cochran" wrote:
> >
> >> There isn't a whole lot you can do if you can't delete it. You can try
> >> using my WMUtil program to compact and repair the database and see if
> >> that
> >> helps. See www.oehelp.com/WMUtil/
> >>
> >> steve
> >>
> >> "One-eyed Willie" <OneeyedWillie DeleteThis @discussions.microsoft.com> wrote in
> >> message
> >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >> >I can't delete it, send it, move it, cut it... when I right click for
> >> > properties
> >> > it gives me an error message- the properties of this message could not
> >> > be
> >> > displayed, an error has occured.
> >> >
> >> > I tried rebooting but its still there.
> >>
>
>

Steve Cochran · External Since: Feb 22, 2006 Posts: 3053

Did you try the Clear Outbox button of WMUtil? www.oehelp.com/WMUtil/

steve

"John" <John.RemoveThis@discussions.microsoft.com> wrote in message
news:B3FACA17-DB08-4056-8D78-8B0C1B1336C8@microsoft.com...
>I have the same problem with the same error message,except I now can't send
> email, I can receive, but all messages I try to send end up in my out box
> ,
> all can be
> deleted other than the one with the error message,this seems to be
> stopping
> all outgoing mail, my service provider has checked all my mail
> connections,
> everything
> is ok, any idea's.
>
> "Steve Cochran" wrote:
>
>> Read the part in the red box on the webpage.
>>
>> steve
>>
>> "AB" <AB.RemoveThis@discussions.microsoft.com> wrote in message
>> news:6AD2C931-C9E0-4AE0-B16F-0000ED7B0A89@microsoft.com...
>> > www.oehelp.com/WMUtil did not work for me. The 3 options at the top
>> > (that
>> > say close OE to enable) were never enabled. I have not been able to
>> > run
>> > the
>> > clear outbox, or repair options. Any suggestions?
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> There isn't a whole lot you can do if you can't delete it. You can
>> >> try
>> >> using my WMUtil program to compact and repair the database and see if
>> >> that
>> >> helps. See www.oehelp.com/WMUtil/
>> >>
>> >> steve
>> >>
>> >> "One-eyed Willie" <OneeyedWillie.RemoveThis@discussions.microsoft.com> wrote in
>> >> message
>> >> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
>> >> >I can't delete it, send it, move it, cut it... when I right click for
>> >> > properties
>> >> > it gives me an error message- the properties of this message could
>> >> > not
>> >> > be
>> >> > displayed, an error has occured.
>> >> >
>> >> > I tried rebooting but its still there.
>> >>
>>
>>

fluffnuts · External Since: Jul 23, 2007 Posts: 1

Hi,
I have had a problem with the message stuck in my inbox. Check out this link

http://www.vistax64.com/tutorials/62560-windows-mail-problems.html

It tells you how to fix it depending on where it is. If it is in your outbox
then go to the outbox section etc etc. If it is in your inbox then you have
to go to the reset windows mail section. I followed it and it worked!!!! So
many problems but I had to go through my inbox one by one until I found the
problem one after I backed it up and then I could delete it and then restore
all my other emails back to the way they were.

Hope this helps most of you. I think it will solve these problems.

"Steve Cochran" wrote:

> There isn't a whole lot you can do if you can't delete it. You can try
> using my WMUtil program to compact and repair the database and see if that
> helps. See www.oehelp.com/WMUtil/
>
> steve
>
> "One-eyed Willie" <OneeyedWillie.RemoveThis@discussions.microsoft.com> wrote in message
> news:3508D4A4-8773-4AA7-BE25-F7BDCCC6AA7A@microsoft.com...
> >I can't delete it, send it, move it, cut it... when I right click for
> > properties
> > it gives me an error message- the properties of this message could not be
> > displayed, an error has occured.
> >
> > I tried rebooting but its still there.
>