Unable to Backup Files with Error 800700B7

Scottg · External Since: Aug 14, 2006 Posts: 18

I am unable to backup anything in Windows Vista Ultimate. I am using the
Backup Files function in Vista to backup files to a local network location.
I can browse and find the location (e.g., "\\server\folder") but when I
click <Next>, I get the error message…

The network share could not be accessed for the following reason:
Cannot create a file when that file already exists. (0x800700B7)
Please ensure that the network location is valid.

There was no file there already and this error has occurred from the very
first try. However, folders are being created in the selected folder with
names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is appreciated.

Jill Zoeller [MSFT] · External Since: Sep 19, 2006 Posts: 530

Are you backing up to a NAS device?

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.

"Scottg" <Scottg DeleteThis @discussions.microsoft.com> wrote in message
news:098BB289-F5D9-4D60-B40D-815D63E8D2D5@microsoft.com...
>I am unable to backup anything in Windows Vista Ultimate. I am using the
> Backup Files function in Vista to backup files to a local network
> location.
> I can browse and find the location (e.g., "\\server\folder") but when I
> click <Next>, I get the error message.
>
> The network share could not be accessed for the following reason:
> Cannot create a file when that file already exists. (0x800700B7)
> Please ensure that the network location is valid.
>
> There was no file there already and this error has occurred from the very
> first try. However, folders are being created in the selected folder with
> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
> appreciated.
>

Scottg · External Since: Aug 14, 2006 Posts: 18

Yes, I am trying to backup to a NAS device.

"Jill Zoeller [MSFT]" wrote:

> Are you backing up to a NAS device?
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "Scottg" <Scottg DeleteThis @discussions.microsoft.com> wrote in message
> news:098BB289-F5D9-4D60-B40D-815D63E8D2D5@microsoft.com...
> >I am unable to backup anything in Windows Vista Ultimate. I am using the
> > Backup Files function in Vista to backup files to a local network
> > location.
> > I can browse and find the location (e.g., "\\server\folder") but when I
> > click <Next>, I get the error message.
> >
> > The network share could not be accessed for the following reason:
> > Cannot create a file when that file already exists. (0x800700B7)
> > Please ensure that the network location is valid.
> >
> > There was no file there already and this error has occurred from the very
> > first try. However, folders are being created in the selected folder with
> > names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
> > appreciated.
> >
>
>
>

Jill Zoeller [MSFT] · External Since: Sep 19, 2006 Posts: 530

That's what I thought. Please see our FAQ at
http://blogs.technet.com/filecab/pages/file-backup-in-windows-vista-faq.aspx.
We cover this in the last question.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.

"Scottg" <Scottg RemoveThis @discussions.microsoft.com> wrote in message
news:16E7B2AF-E574-4B9C-B368-4628AC3297F9@microsoft.com...
> Yes, I am trying to backup to a NAS device.
>
>
> "Jill Zoeller [MSFT]" wrote:
>
>> Are you backing up to a NAS device?
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows file and storage technologies? Visit our
>> team blog at http://blogs.technet.com/filecab/default.aspx.
>>
>>
>> "Scottg" <Scottg RemoveThis @discussions.microsoft.com> wrote in message
>> news:098BB289-F5D9-4D60-B40D-815D63E8D2D5@microsoft.com...
>> >I am unable to backup anything in Windows Vista Ultimate. I am using
>> >the
>> > Backup Files function in Vista to backup files to a local network
>> > location.
>> > I can browse and find the location (e.g., "\\server\folder") but when
>> > I
>> > click <Next>, I get the error message.
>> >
>> > The network share could not be accessed for the following reason:
>> > Cannot create a file when that file already exists. (0x800700B7)
>> > Please ensure that the network location is valid.
>> >
>> > There was no file there already and this error has occurred from the
>> > very
>> > first try. However, folders are being created in the selected folder
>> > with
>> > names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
>> > appreciated.
>> >
>>
>>
>>

Scottg · External Since: Aug 14, 2006 Posts: 18

That article seems to address my problem. So, apparently my NAS device is
running a version of SAMBA that is too old and there is nothing I can do
until the manufacturer upgrades SAMBA. Correct? I have e-mailed the
manufacturer about this issue asking them to upgrade SAMBA.

Thanks!

"Jill Zoeller [MSFT]" wrote:

> That's what I thought. Please see our FAQ at
> http://blogs.technet.com/filecab/pages/file-backup-in-windows-vista-faq.aspx.
> We cover this in the last question.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "Scottg" <Scottg.DeleteThis@discussions.microsoft.com> wrote in message
> news:16E7B2AF-E574-4B9C-B368-4628AC3297F9@microsoft.com...
> > Yes, I am trying to backup to a NAS device.
> >
> >
> > "Jill Zoeller [MSFT]" wrote:
> >
> >> Are you backing up to a NAS device?
> >>
> >> --
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> Want to learn more about Windows file and storage technologies? Visit our
> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> >>
> >>
> >> "Scottg" <Scottg.DeleteThis@discussions.microsoft.com> wrote in message
> >> news:098BB289-F5D9-4D60-B40D-815D63E8D2D5@microsoft.com...
> >> >I am unable to backup anything in Windows Vista Ultimate. I am using
> >> >the
> >> > Backup Files function in Vista to backup files to a local network
> >> > location.
> >> > I can browse and find the location (e.g., "\\server\folder") but when
> >> > I
> >> > click <Next>, I get the error message.
> >> >
> >> > The network share could not be accessed for the following reason:
> >> > Cannot create a file when that file already exists. (0x800700B7)
> >> > Please ensure that the network location is valid.
> >> >
> >> > There was no file there already and this error has occurred from the
> >> > very
> >> > first try. However, folders are being created in the selected folder
> >> > with
> >> > names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
> >> > appreciated.
> >> >
> >>
> >>
> >>
>
>
>

Jill Zoeller [MSFT] · External Since: Sep 19, 2006 Posts: 530

That's correct. I'd be interested in knowing about your hardware and SAMBA
version if you'll share it.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.

"Scottg" <Scottg.TakeThisOut@discussions.microsoft.com> wrote in message
news:B467056D-3AE1-4AF7-A9BC-C3CEEC8BEBFF@microsoft.com...
> That article seems to address my problem. So, apparently my NAS device is
> running a version of SAMBA that is too old and there is nothing I can do
> until the manufacturer upgrades SAMBA. Correct? I have e-mailed the
> manufacturer about this issue asking them to upgrade SAMBA.
>
> Thanks!
>
>
> "Jill Zoeller [MSFT]" wrote:
>
>> That's what I thought. Please see our FAQ at
>> http://blogs.technet.com/filecab/pages/file-backup-in-windows-vista-faq.aspx.
>> We cover this in the last question.
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows file and storage technologies? Visit our
>> team blog at http://blogs.technet.com/filecab/default.aspx.
>>
>>
>> "Scottg" <Scottg.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:16E7B2AF-E574-4B9C-B368-4628AC3297F9@microsoft.com...
>> > Yes, I am trying to backup to a NAS device.
>> >
>> >
>> > "Jill Zoeller [MSFT]" wrote:
>> >
>> >> Are you backing up to a NAS device?
>> >>
>> >> --
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> Want to learn more about Windows file and storage technologies? Visit
>> >> our
>> >> team blog at http://blogs.technet.com/filecab/default.aspx.
>> >>
>> >>
>> >> "Scottg" <Scottg.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> news:098BB289-F5D9-4D60-B40D-815D63E8D2D5@microsoft.com...
>> >> >I am unable to backup anything in Windows Vista Ultimate. I am using
>> >> >the
>> >> > Backup Files function in Vista to backup files to a local network
>> >> > location.
>> >> > I can browse and find the location (e.g., "\\server\folder") but
>> >> > when
>> >> > I
>> >> > click <Next>, I get the error message.
>> >> >
>> >> > The network share could not be accessed for the following
>> >> > reason:
>> >> > Cannot create a file when that file already exists. (0x800700B7)
>> >> > Please ensure that the network location is valid.
>> >> >
>> >> > There was no file there already and this error has occurred from the
>> >> > very
>> >> > first try. However, folders are being created in the selected
>> >> > folder
>> >> > with
>> >> > names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
>> >> > appreciated.
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>

Scottg · External Since: Aug 14, 2006 Posts: 18

QNAP TS-101 firmware v2.0.0.0105. I can't find the SAMBA version anywhere.
Otherwise, I am very happy with the TS-101.

"Jill Zoeller [MSFT]" wrote:

> That's correct. I'd be interested in knowing about your hardware and SAMBA
> version if you'll share it.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "Scottg" <Scottg.TakeThisOut@discussions.microsoft.com> wrote in message
> news:B467056D-3AE1-4AF7-A9BC-C3CEEC8BEBFF@microsoft.com...
> > That article seems to address my problem. So, apparently my NAS device is
> > running a version of SAMBA that is too old and there is nothing I can do
> > until the manufacturer upgrades SAMBA. Correct? I have e-mailed the
> > manufacturer about this issue asking them to upgrade SAMBA.
> >
> > Thanks!
> >
> >
> > "Jill Zoeller [MSFT]" wrote:
> >
> >> That's what I thought. Please see our FAQ at
> >> http://blogs.technet.com/filecab/pages/file-backup-in-windows-vista-faq.aspx.
> >> We cover this in the last question.
> >>
> >> --
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> Want to learn more about Windows file and storage technologies? Visit our
> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> >>
> >>
> >> "Scottg" <Scottg.TakeThisOut@discussions.microsoft.com> wrote in message
> >> news:16E7B2AF-E574-4B9C-B368-4628AC3297F9@microsoft.com...
> >> > Yes, I am trying to backup to a NAS device.
> >> >
> >> >
> >> > "Jill Zoeller [MSFT]" wrote:
> >> >
> >> >> Are you backing up to a NAS device?
> >> >>
> >> >> --
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >> >> Want to learn more about Windows file and storage technologies? Visit
> >> >> our
> >> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> >> >>
> >> >>
> >> >> "Scottg" <Scottg.TakeThisOut@discussions.microsoft.com> wrote in message
> >> >> news:098BB289-F5D9-4D60-B40D-815D63E8D2D5@microsoft.com...
> >> >> >I am unable to backup anything in Windows Vista Ultimate. I am using
> >> >> >the
> >> >> > Backup Files function in Vista to backup files to a local network
> >> >> > location.
> >> >> > I can browse and find the location (e.g., "\\server\folder") but
> >> >> > when
> >> >> > I
> >> >> > click <Next>, I get the error message.
> >> >> >
> >> >> > The network share could not be accessed for the following
> >> >> > reason:
> >> >> > Cannot create a file when that file already exists. (0x800700B7)
> >> >> > Please ensure that the network location is valid.
> >> >> >
> >> >> > There was no file there already and this error has occurred from the
> >> >> > very
> >> >> > first try. However, folders are being created in the selected
> >> >> > folder
> >> >> > with
> >> >> > names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
> >> >> > appreciated.
> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Scottg · External Since: Aug 14, 2006 Posts: 18

The manufacturer of the TS-101 responded with SAMBA version 3.0.10. Since
Microsoft's recommendation is version 3.x, what next? QNAP said they are
going to look into this further too.

"Jill Zoeller [MSFT]" wrote:

> That's correct. I'd be interested in knowing about your hardware and SAMBA
> version if you'll share it.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "Scottg" <Scottg RemoveThis @discussions.microsoft.com> wrote in message
> news:B467056D-3AE1-4AF7-A9BC-C3CEEC8BEBFF@microsoft.com...
> > That article seems to address my problem. So, apparently my NAS device is
> > running a version of SAMBA that is too old and there is nothing I can do
> > until the manufacturer upgrades SAMBA. Correct? I have e-mailed the
> > manufacturer about this issue asking them to upgrade SAMBA.
> >
> > Thanks!
> >
> >
> > "Jill Zoeller [MSFT]" wrote:
> >
> >> That's what I thought. Please see our FAQ at
> >> http://blogs.technet.com/filecab/pages/file-backup-in-windows-vista-faq.aspx.
> >> We cover this in the last question.
> >>
> >> --
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> Want to learn more about Windows file and storage technologies? Visit our
> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> >>
> >>
> >> "Scottg" <Scottg RemoveThis @discussions.microsoft.com> wrote in message
> >> news:16E7B2AF-E574-4B9C-B368-4628AC3297F9@microsoft.com...
> >> > Yes, I am trying to backup to a NAS device.
> >> >
> >> >
> >> > "Jill Zoeller [MSFT]" wrote:
> >> >
> >> >> Are you backing up to a NAS device?
> >> >>
> >> >> --
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >> >> Want to learn more about Windows file and storage technologies? Visit
> >> >> our
> >> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> >> >>
> >> >>
> >> >> "Scottg" <Scottg RemoveThis @discussions.microsoft.com> wrote in message
> >> >> news:098BB289-F5D9-4D60-B40D-815D63E8D2D5@microsoft.com...
> >> >> >I am unable to backup anything in Windows Vista Ultimate. I am using
> >> >> >the
> >> >> > Backup Files function in Vista to backup files to a local network
> >> >> > location.
> >> >> > I can browse and find the location (e.g., "\\server\folder") but
> >> >> > when
> >> >> > I
> >> >> > click <Next>, I get the error message.
> >> >> >
> >> >> > The network share could not be accessed for the following
> >> >> > reason:
> >> >> > Cannot create a file when that file already exists. (0x800700B7)
> >> >> > Please ensure that the network location is valid.
> >> >> >
> >> >> > There was no file there already and this error has occurred from the
> >> >> > very
> >> >> > first try. However, folders are being created in the selected
> >> >> > folder
> >> >> > with
> >> >> > names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
> >> >> > appreciated.
> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Jill Zoeller [MSFT] · External Since: Sep 19, 2006 Posts: 530

I passed this along to our developer. We're going to try to get a device
that matches yours for testing. I can't give you an ETA on a
resolution...your best bet is to work with QNAP.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.

"Scottg" <Scottg.TakeThisOut@discussions.microsoft.com> wrote in message
news:11992E58-AC95-4578-BB23-3CC19E3256A5@microsoft.com...
> The manufacturer of the TS-101 responded with SAMBA version 3.0.10. Since
> Microsoft's recommendation is version 3.x, what next? QNAP said they are
> going to look into this further too.
>
> "Jill Zoeller [MSFT]" wrote:
>
>> That's correct. I'd be interested in knowing about your hardware and
>> SAMBA
>> version if you'll share it.
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows file and storage technologies? Visit our
>> team blog at http://blogs.technet.com/filecab/default.aspx.
>>
>>
>> "Scottg" <Scottg.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:B467056D-3AE1-4AF7-A9BC-C3CEEC8BEBFF@microsoft.com...
>> > That article seems to address my problem. So, apparently my NAS device
>> > is
>> > running a version of SAMBA that is too old and there is nothing I can
>> > do
>> > until the manufacturer upgrades SAMBA. Correct? I have e-mailed the
>> > manufacturer about this issue asking them to upgrade SAMBA.
>> >
>> > Thanks!
>> >
>> >
>> > "Jill Zoeller [MSFT]" wrote:
>> >
>> >> That's what I thought. Please see our FAQ at
>> >> http://blogs.technet.com/filecab/pages/file-backup-in-windows-vista-faq.aspx.
>> >> We cover this in the last question.
>> >>
>> >> --
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> Want to learn more about Windows file and storage technologies? Visit
>> >> our
>> >> team blog at http://blogs.technet.com/filecab/default.aspx.
>> >>
>> >>
>> >> "Scottg" <Scottg.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> news:16E7B2AF-E574-4B9C-B368-4628AC3297F9@microsoft.com...
>> >> > Yes, I am trying to backup to a NAS device.
>> >> >
>> >> >
>> >> > "Jill Zoeller [MSFT]" wrote:
>> >> >
>> >> >> Are you backing up to a NAS device?
>> >> >>
>> >> >> --
>> >> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> >> rights.
>> >> >>
>> >> >> Want to learn more about Windows file and storage technologies?
>> >> >> Visit
>> >> >> our
>> >> >> team blog at http://blogs.technet.com/filecab/default.aspx.
>> >> >>
>> >> >>
>> >> >> "Scottg" <Scottg.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> >> news:098BB289-F5D9-4D60-B40D-815D63E8D2D5@microsoft.com...
>> >> >> >I am unable to backup anything in Windows Vista Ultimate. I am
>> >> >> >using
>> >> >> >the
>> >> >> > Backup Files function in Vista to backup files to a local network
>> >> >> > location.
>> >> >> > I can browse and find the location (e.g., "\\server\folder") but
>> >> >> > when
>> >> >> > I
>> >> >> > click <Next>, I get the error message.
>> >> >> >
>> >> >> > The network share could not be accessed for the following
>> >> >> > reason:
>> >> >> > Cannot create a file when that file already exists.
>> >> >> > (0x800700B7)
>> >> >> > Please ensure that the network location is valid.
>> >> >> >
>> >> >> > There was no file there already and this error has occurred from
>> >> >> > the
>> >> >> > very
>> >> >> > first try. However, folders are being created in the selected
>> >> >> > folder
>> >> >> > with
>> >> >> > names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
>> >> >> > appreciated.
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

Scottg · External Since: Aug 14, 2006 Posts: 18

QNAP has notified me that they found the issue and are working to debug it.

"Jill Zoeller [MSFT]" wrote:

> I passed this along to our developer. We're going to try to get a device
> that matches yours for testing. I can't give you an ETA on a
> resolution...your best bet is to work with QNAP.
>
> --

bob in az · External Since: Feb 11, 2007 Posts: 8

Exactly the same problem here--

"Scottg" wrote:

> I am unable to backup anything in Windows Vista Ultimate. I am using the
> Backup Files function in Vista to backup files to a local network location.
> I can browse and find the location (e.g., "\\server\folder") but when I
> click <Next>, I get the error message…
>
> The network share could not be accessed for the following reason:
> Cannot create a file when that file already exists. (0x800700B7)
> Please ensure that the network location is valid.
>
> There was no file there already and this error has occurred from the very
> first try. However, folders are being created in the selected folder with
> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is appreciated.
>

Jill Zoeller [MSFT] · External Since: Sep 19, 2006 Posts: 530

Yep, see our FAQ at
http://blogs.technet.com/filecab/pages/file-backup-in-windows-vista-faq.aspx
and contact your NAS OEM for an updated version of SAMBA. If you would share
with me the NAS device model and SAMBA version, I can pass this along to our
developers.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.

"bob in az" <bobinaz DeleteThis @discussions.microsoft.com> wrote in message
news:77549A95-86E9-4072-8B71-121E98C64DB1@microsoft.com...
> Exactly the same problem here--
>
> "Scottg" wrote:
>
>> I am unable to backup anything in Windows Vista Ultimate. I am using the
>> Backup Files function in Vista to backup files to a local network
>> location.
>> I can browse and find the location (e.g., "\\server\folder") but when I
>> click <Next>, I get the error message.
>>
>> The network share could not be accessed for the following reason:
>> Cannot create a file when that file already exists. (0x800700B7)
>> Please ensure that the network location is valid.
>>
>> There was no file there already and this error has occurred from the very
>> first try. However, folders are being created in the selected folder
>> with
>> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
>> appreciated.
>>

bob in az · External Since: Feb 11, 2007 Posts: 8

I'm getting the same error message backing up to DVD's
Help??

"Jill Zoeller [MSFT]" wrote:

> Yep, see our FAQ at
> http://blogs.technet.com/filecab/pages/file-backup-in-windows-vista-faq.aspx
> and contact your NAS OEM for an updated version of SAMBA. If you would share
> with me the NAS device model and SAMBA version, I can pass this along to our
> developers.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "bob in az" <bobinaz RemoveThis @discussions.microsoft.com> wrote in message
> news:77549A95-86E9-4072-8B71-121E98C64DB1@microsoft.com...
> > Exactly the same problem here--
> >
> > "Scottg" wrote:
> >
> >> I am unable to backup anything in Windows Vista Ultimate. I am using the
> >> Backup Files function in Vista to backup files to a local network
> >> location.
> >> I can browse and find the location (e.g., "\\server\folder") but when I
> >> click <Next>, I get the error message.
> >>
> >> The network share could not be accessed for the following reason:
> >> Cannot create a file when that file already exists. (0x800700B7)
> >> Please ensure that the network location is valid.
> >>
> >> There was no file there already and this error has occurred from the very
> >> first try. However, folders are being created in the selected folder
> >> with
> >> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
> >> appreciated.
> >>
>
>
>

Kelly64 · External Since: Feb 14, 2007 Posts: 1

I'm experiencing the same thing (failure of Vista backup using a Network
storage device). In my case, the storage device is a Cisco/Linksys NSLU2
with firmware version V2.3R63 (the latest version- Cisco hasn't updated
this for over a year). I *believe* this is using Samba 2.x, but I could
be wrong on that. I'm running Vista Ultimate edition, 64 bit, on an AMD
processor configuration.

I have tried making the change to Vista's local security policies to
use the (older) "Send LM & NTLM - Use NTLMv2 session security if
negotiated" setting, but this doesn't seem to make any difference with
backup. Whatever is going on, I seem to have full access to the NAS
file system with Vista for all other functions- just backup is failing
so far as I can tell.

And as noted, even backup itself seems to be able to access and create
directories on the NAS device.

--
Kelly64

Jill Zoeller [MSFT] · External Since: Sep 19, 2006 Posts: 530

Bob, did you ever get this working?

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.

"bob in az" <bobinaz.DeleteThis@discussions.microsoft.com> wrote in message
news:5A551162-8CAF-4F0D-BEE5-958A802E42E5@microsoft.com...
> I'm getting the same error message backing up to DVD's
> Help??
>
> "Jill Zoeller [MSFT]" wrote:
>
>> Yep, see our FAQ at
>> http://blogs.technet.com/filecab/pages/file-backup-in-windows-vista-faq.aspx
>> and contact your NAS OEM for an updated version of SAMBA. If you would
>> share
>> with me the NAS device model and SAMBA version, I can pass this along to
>> our
>> developers.
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows file and storage technologies? Visit our
>> team blog at http://blogs.technet.com/filecab/default.aspx.
>>
>>
>> "bob in az" <bobinaz.DeleteThis@discussions.microsoft.com> wrote in message
>> news:77549A95-86E9-4072-8B71-121E98C64DB1@microsoft.com...
>> > Exactly the same problem here--
>> >
>> > "Scottg" wrote:
>> >
>> >> I am unable to backup anything in Windows Vista Ultimate. I am using
>> >> the
>> >> Backup Files function in Vista to backup files to a local network
>> >> location.
>> >> I can browse and find the location (e.g., "\\server\folder") but when
>> >> I
>> >> click <Next>, I get the error message.
>> >>
>> >> The network share could not be accessed for the following reason:
>> >> Cannot create a file when that file already exists. (0x800700B7)
>> >> Please ensure that the network location is valid.
>> >>
>> >> There was no file there already and this error has occurred from the
>> >> very
>> >> first try. However, folders are being created in the selected folder
>> >> with
>> >> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
>> >> appreciated.
>> >>
>>
>>
>>

bob in az · External Since: Feb 11, 2007 Posts: 8

No Jill--I never did--
I'm simply trying to back up to DVD's but keep getting same error message-
Thanks for following up

"Jill Zoeller [MSFT]" wrote:

> Bob, did you ever get this working?
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "bob in az" <bobinaz.DeleteThis@discussions.microsoft.com> wrote in message
> news:5A551162-8CAF-4F0D-BEE5-958A802E42E5@microsoft.com...
> > I'm getting the same error message backing up to DVD's
> > Help??
> >
> > "Jill Zoeller [MSFT]" wrote:
> >
> >> Yep, see our FAQ at
> >> http://blogs.technet.com/filecab/pages/file-backup-in-windows-vista-faq.aspx
> >> and contact your NAS OEM for an updated version of SAMBA. If you would
> >> share
> >> with me the NAS device model and SAMBA version, I can pass this along to
> >> our
> >> developers.
> >>
> >> --
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> Want to learn more about Windows file and storage technologies? Visit our
> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> >>
> >>
> >> "bob in az" <bobinaz.DeleteThis@discussions.microsoft.com> wrote in message
> >> news:77549A95-86E9-4072-8B71-121E98C64DB1@microsoft.com...
> >> > Exactly the same problem here--
> >> >
> >> > "Scottg" wrote:
> >> >
> >> >> I am unable to backup anything in Windows Vista Ultimate. I am using
> >> >> the
> >> >> Backup Files function in Vista to backup files to a local network
> >> >> location.
> >> >> I can browse and find the location (e.g., "\\server\folder") but when
> >> >> I
> >> >> click <Next>, I get the error message.
> >> >>
> >> >> The network share could not be accessed for the following reason:
> >> >> Cannot create a file when that file already exists. (0x800700B7)
> >> >> Please ensure that the network location is valid.
> >> >>
> >> >> There was no file there already and this error has occurred from the
> >> >> very
> >> >> first try. However, folders are being created in the selected folder
> >> >> with
> >> >> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
> >> >> appreciated.
> >> >>
> >>
> >>
> >>
>
>
>

Jill Zoeller [MSFT] · External Since: Sep 19, 2006 Posts: 530

Bob, please zip and email me the contents of Windows\Logs\WindowsBackup and
\Windows\Logs\CompletePC. Use my address minus "online."

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.

"bob in az" <bobinaz.RemoveThis@discussions.microsoft.com> wrote in message
news:D1B83A8D-E23B-45D3-8D81-9E08C17EDE90@microsoft.com...
> No Jill--I never did--
> I'm simply trying to back up to DVD's but keep getting same error message-
> Thanks for following up
>
> "Jill Zoeller [MSFT]" wrote:
>
>> Bob, did you ever get this working?
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows file and storage technologies? Visit our
>> team blog at http://blogs.technet.com/filecab/default.aspx.
>>
>>
>> "bob in az" <bobinaz.RemoveThis@discussions.microsoft.com> wrote in message
>> news:5A551162-8CAF-4F0D-BEE5-958A802E42E5@microsoft.com...
>> > I'm getting the same error message backing up to DVD's
>> > Help??
>> >
>> > "Jill Zoeller [MSFT]" wrote:
>> >
>> >> Yep, see our FAQ at
>> >> http://blogs.technet.com/filecab/pages/file-backup-in-windows-vista-faq.aspx
>> >> and contact your NAS OEM for an updated version of SAMBA. If you would
>> >> share
>> >> with me the NAS device model and SAMBA version, I can pass this along
>> >> to
>> >> our
>> >> developers.
>> >>
>> >> --
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> Want to learn more about Windows file and storage technologies? Visit
>> >> our
>> >> team blog at http://blogs.technet.com/filecab/default.aspx.
>> >>
>> >>
>> >> "bob in az" <bobinaz.RemoveThis@discussions.microsoft.com> wrote in message
>> >> news:77549A95-86E9-4072-8B71-121E98C64DB1@microsoft.com...
>> >> > Exactly the same problem here--
>> >> >
>> >> > "Scottg" wrote:
>> >> >
>> >> >> I am unable to backup anything in Windows Vista Ultimate. I am
>> >> >> using
>> >> >> the
>> >> >> Backup Files function in Vista to backup files to a local network
>> >> >> location.
>> >> >> I can browse and find the location (e.g., "\\server\folder") but
>> >> >> when
>> >> >> I
>> >> >> click <Next>, I get the error message.
>> >> >>
>> >> >> The network share could not be accessed for the following
>> >> >> reason:
>> >> >> Cannot create a file when that file already exists.
>> >> >> (0x800700B7)
>> >> >> Please ensure that the network location is valid.
>> >> >>
>> >> >> There was no file there already and this error has occurred from
>> >> >> the
>> >> >> very
>> >> >> first try. However, folders are being created in the selected
>> >> >> folder
>> >> >> with
>> >> >> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
>> >> >> appreciated.
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

bob in az · External Since: Feb 11, 2007 Posts: 8

Jill-
When I get a chance soon I'll send the files you requested--
Thanks so much

"Jill Zoeller [MSFT]" wrote:

> Bob, did you ever get this working?
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "bob in az" <bobinaz DeleteThis @discussions.microsoft.com> wrote in message
> news:5A551162-8CAF-4F0D-BEE5-958A802E42E5@microsoft.com...
> > I'm getting the same error message backing up to DVD's
> > Help??
> >
> > "Jill Zoeller [MSFT]" wrote:
> >
> >> Yep, see our FAQ at
> >> http://blogs.technet.com/filecab/pages/file-backup-in-windows-vista-faq.aspx
> >> and contact your NAS OEM for an updated version of SAMBA. If you would
> >> share
> >> with me the NAS device model and SAMBA version, I can pass this along to
> >> our
> >> developers.
> >>
> >> --
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> Want to learn more about Windows file and storage technologies? Visit our
> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> >>
> >>
> >> "bob in az" <bobinaz DeleteThis @discussions.microsoft.com> wrote in message
> >> news:77549A95-86E9-4072-8B71-121E98C64DB1@microsoft.com...
> >> > Exactly the same problem here--
> >> >
> >> > "Scottg" wrote:
> >> >
> >> >> I am unable to backup anything in Windows Vista Ultimate. I am using
> >> >> the
> >> >> Backup Files function in Vista to backup files to a local network
> >> >> location.
> >> >> I can browse and find the location (e.g., "\\server\folder") but when
> >> >> I
> >> >> click <Next>, I get the error message.
> >> >>
> >> >> The network share could not be accessed for the following reason:
> >> >> Cannot create a file when that file already exists. (0x800700B7)
> >> >> Please ensure that the network location is valid.
> >> >>
> >> >> There was no file there already and this error has occurred from the
> >> >> very
> >> >> first try. However, folders are being created in the selected folder
> >> >> with
> >> >> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
> >> >> appreciated.
> >> >>
> >>
> >>
> >>
>
>
>

mgillespie · External Since: Feb 18, 2007 Posts: 1

Also suffering from this problem. I reported this as far back as Beta 2
of Vista, but the bug reports got ignored, I assume in the rush to get
Vista out the door.

Linux 2.6.20, Samba 3.0.22

--
mgillespie
------------------------------------------------------------------------
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View this thread: http://forums.techarena.in/showthread.php?t=671928

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Jill Zoeller [MSFT] · External Since: Sep 19, 2006 Posts: 530

Please contact your NAS vendor for an updated version of SAMBA. I know we
tried to implement as many workarounds in the code as we could for these
issues, but some of them were impossible to work around.

What is your NAS device, by the way?

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.

"mgillespie" <mgillespie.2m7qng.TakeThisOut@DoNotSpam.com> wrote in message
news:mgillespie.2m7qng@DoNotSpam.com...
>
> Also suffering from this problem. I reported this as far back as Beta 2
> of Vista, but the bug reports got ignored, I assume in the rush to get
> Vista out the door.
>
> Linux 2.6.20, Samba 3.0.22
>
>
> --
> mgillespie
> ------------------------------------------------------------------------
> mgillespie's Profile: http://forums.techarena.in/member.php?userid=22253
> View this thread: http://forums.techarena.in/showthread.php?t=671928
>
> http://forums.techarena.in
>