Taskbar Freezing/Unclickable

kraziet · External Since: Feb 28, 2007 Posts: 1

I've recently installed Windows Vista: Ultimate, and have ran into 2 problems
that i've noticed. One problem is that my taskbar freezes after
double-clicking the speaker icon in the taskbar. I can hoover over the
speaker with my mouse, and it would be ok, but once i double-click it, then
the entire taskbar freezes, and only the Start button is accessible, as well
as my entire desktop, but quicklaunch and system tray icons are all frozen.
My second problem is when I right-click my taskbar and I click "properties"
and then remove check mark on "Show Quick Launch", and also Remove the check
marks Under Start Menu tab "Store and display a list of recently opened
files" and "Store and display a list of recently opened programs" the system
then completely freezes, and become unresponsive. A error message comes up on
my desktop showing "Windows Explorer has stopped Running". Has anyone came
across this problem, or tried to see if they have any issues, or is this just
a Vista bug unfound by Microsoft? Thanks you all for your Help!.

Missoula · External Since: Mar 01, 2007 Posts: 13

Lots of people are reporting this, as am I. I've switched computers and
monitors, and it still happens. So far, no solution that I've seen. I have
found that it only happens when my Dell 620 is docked.

"kraziet" wrote:

> I've recently installed Windows Vista: Ultimate, and have ran into 2 problems
> that i've noticed. One problem is that my taskbar freezes after
> double-clicking the speaker icon in the taskbar. I can hoover over the
> speaker with my mouse, and it would be ok, but once i double-click it, then
> the entire taskbar freezes, and only the Start button is accessible, as well
> as my entire desktop, but quicklaunch and system tray icons are all frozen.
> My second problem is when I right-click my taskbar and I click "properties"
> and then remove check mark on "Show Quick Launch", and also Remove the check
> marks Under Start Menu tab "Store and display a list of recently opened
> files" and "Store and display a list of recently opened programs" the system
> then completely freezes, and become unresponsive. A error message comes up on
> my desktop showing "Windows Explorer has stopped Running". Has anyone came
> across this problem, or tried to see if they have any issues, or is this just
> a Vista bug unfound by Microsoft? Thanks you all for your Help!.

Kodie · External Since: Mar 05, 2007 Posts: 1

I have the same problem with the taskbar. What we should do??

"Missoula" wrote:

> Lots of people are reporting this, as am I. I've switched computers and
> monitors, and it still happens. So far, no solution that I've seen. I have
> found that it only happens when my Dell 620 is docked.
>
> "kraziet" wrote:
>
> > I've recently installed Windows Vista: Ultimate, and have ran into 2 problems
> > that i've noticed. One problem is that my taskbar freezes after
> > double-clicking the speaker icon in the taskbar. I can hoover over the
> > speaker with my mouse, and it would be ok, but once i double-click it, then
> > the entire taskbar freezes, and only the Start button is accessible, as well
> > as my entire desktop, but quicklaunch and system tray icons are all frozen.
> > My second problem is when I right-click my taskbar and I click "properties"
> > and then remove check mark on "Show Quick Launch", and also Remove the check
> > marks Under Start Menu tab "Store and display a list of recently opened
> > files" and "Store and display a list of recently opened programs" the system
> > then completely freezes, and become unresponsive. A error message comes up on
> > my desktop showing "Windows Explorer has stopped Running". Has anyone came
> > across this problem, or tried to see if they have any issues, or is this just
> > a Vista bug unfound by Microsoft? Thanks you all for your Help!.

Missoula · External Since: Mar 01, 2007 Posts: 13

It's becomming clear that this is a problem that is related to the bios
supplied in Dell computers. Another poster was working with Microsoft on the
problem when they discovered that the Dell bios was not compatable with
Vista. So, you have to go do the Dell web pages and find a bios that fits
your computer, and is Vista compatable, and then flash your bios. But, BE
CAREFUL! And, I'm also told that once you do that, you'll have to reinstall
Vista because the bios flash corrupts some of the installed parts of Vista.
Oh boy, huh? I'm not sure if this means you'll also have to reinstall all the
rest of your programs and settings, also. If you get any other, or more,
information, please post!!

"Kodie" wrote:

> I have the same problem with the taskbar. What we should do??
>
> "Missoula" wrote:
>
> > Lots of people are reporting this, as am I. I've switched computers and
> > monitors, and it still happens. So far, no solution that I've seen. I have
> > found that it only happens when my Dell 620 is docked.
> >
> > "kraziet" wrote:
> >
> > > I've recently installed Windows Vista: Ultimate, and have ran into 2 problems
> > > that i've noticed. One problem is that my taskbar freezes after
> > > double-clicking the speaker icon in the taskbar. I can hoover over the
> > > speaker with my mouse, and it would be ok, but once i double-click it, then
> > > the entire taskbar freezes, and only the Start button is accessible, as well
> > > as my entire desktop, but quicklaunch and system tray icons are all frozen.
> > > My second problem is when I right-click my taskbar and I click "properties"
> > > and then remove check mark on "Show Quick Launch", and also Remove the check
> > > marks Under Start Menu tab "Store and display a list of recently opened
> > > files" and "Store and display a list of recently opened programs" the system
> > > then completely freezes, and become unresponsive. A error message comes up on
> > > my desktop showing "Windows Explorer has stopped Running". Has anyone came
> > > across this problem, or tried to see if they have any issues, or is this just
> > > a Vista bug unfound by Microsoft? Thanks you all for your Help!.

sanjmonkey · External Since: Apr 17, 2007 Posts: 3

I've got a HP Compaq nx7300, Vista Business and am having the same
issue...are they sure its a BIOS issue?

"Missoula" wrote:

> It's becomming clear that this is a problem that is related to the bios
> supplied in Dell computers. Another poster was working with Microsoft on the
> problem when they discovered that the Dell bios was not compatable with
> Vista. So, you have to go do the Dell web pages and find a bios that fits
> your computer, and is Vista compatable, and then flash your bios. But, BE
> CAREFUL! And, I'm also told that once you do that, you'll have to reinstall
> Vista because the bios flash corrupts some of the installed parts of Vista.
> Oh boy, huh? I'm not sure if this means you'll also have to reinstall all the
> rest of your programs and settings, also. If you get any other, or more,
> information, please post!!
>
> "Kodie" wrote:
>
> > I have the same problem with the taskbar. What we should do??
> >
> > "Missoula" wrote:
> >
> > > Lots of people are reporting this, as am I. I've switched computers and
> > > monitors, and it still happens. So far, no solution that I've seen. I have
> > > found that it only happens when my Dell 620 is docked.
> > >
> > > "kraziet" wrote:
> > >
> > > > I've recently installed Windows Vista: Ultimate, and have ran into 2 problems
> > > > that i've noticed. One problem is that my taskbar freezes after
> > > > double-clicking the speaker icon in the taskbar. I can hoover over the
> > > > speaker with my mouse, and it would be ok, but once i double-click it, then
> > > > the entire taskbar freezes, and only the Start button is accessible, as well
> > > > as my entire desktop, but quicklaunch and system tray icons are all frozen.
> > > > My second problem is when I right-click my taskbar and I click "properties"
> > > > and then remove check mark on "Show Quick Launch", and also Remove the check
> > > > marks Under Start Menu tab "Store and display a list of recently opened
> > > > files" and "Store and display a list of recently opened programs" the system
> > > > then completely freezes, and become unresponsive. A error message comes up on
> > > > my desktop showing "Windows Explorer has stopped Running". Has anyone came
> > > > across this problem, or tried to see if they have any issues, or is this just
> > > > a Vista bug unfound by Microsoft? Thanks you all for your Help!.

Missoula · External Since: Mar 01, 2007 Posts: 13

Turns out that it is not a bios problem. Microsoft has what they call a
"hotfix" for this problem, but you have to talk directly with MS's technical
support people and get the URL and password to download and install it.
Several of us have done that, and the problem has never come back.

"sanjmonkey" wrote:

> I've got a HP Compaq nx7300, Vista Business and am having the same
> issue...are they sure its a BIOS issue?
>
> "Missoula" wrote:
>
> > It's becomming clear that this is a problem that is related to the bios
> > supplied in Dell computers. Another poster was working with Microsoft on the
> > problem when they discovered that the Dell bios was not compatable with
> > Vista. So, you have to go do the Dell web pages and find a bios that fits
> > your computer, and is Vista compatable, and then flash your bios. But, BE
> > CAREFUL! And, I'm also told that once you do that, you'll have to reinstall
> > Vista because the bios flash corrupts some of the installed parts of Vista.
> > Oh boy, huh? I'm not sure if this means you'll also have to reinstall all the
> > rest of your programs and settings, also. If you get any other, or more,
> > information, please post!!
> >
> > "Kodie" wrote:
> >
> > > I have the same problem with the taskbar. What we should do??
> > >
> > > "Missoula" wrote:
> > >
> > > > Lots of people are reporting this, as am I. I've switched computers and
> > > > monitors, and it still happens. So far, no solution that I've seen. I have
> > > > found that it only happens when my Dell 620 is docked.
> > > >
> > > > "kraziet" wrote:
> > > >
> > > > > I've recently installed Windows Vista: Ultimate, and have ran into 2 problems
> > > > > that i've noticed. One problem is that my taskbar freezes after
> > > > > double-clicking the speaker icon in the taskbar. I can hoover over the
> > > > > speaker with my mouse, and it would be ok, but once i double-click it, then
> > > > > the entire taskbar freezes, and only the Start button is accessible, as well
> > > > > as my entire desktop, but quicklaunch and system tray icons are all frozen.
> > > > > My second problem is when I right-click my taskbar and I click "properties"
> > > > > and then remove check mark on "Show Quick Launch", and also Remove the check
> > > > > marks Under Start Menu tab "Store and display a list of recently opened
> > > > > files" and "Store and display a list of recently opened programs" the system
> > > > > then completely freezes, and become unresponsive. A error message comes up on
> > > > > my desktop showing "Windows Explorer has stopped Running". Has anyone came
> > > > > across this problem, or tried to see if they have any issues, or is this just
> > > > > a Vista bug unfound by Microsoft? Thanks you all for your Help!.

sanjmonkey · External Since: Apr 17, 2007 Posts: 3

Fantastic... Do they have a KnowledgeBase article (KB) about the issue, or
did you just call them up and describe the issue?

"Missoula" wrote:

> Turns out that it is not a bios problem. Microsoft has what they call a
> "hotfix" for this problem, but you have to talk directly with MS's technical
> support people and get the URL and password to download and install it.
> Several of us have done that, and the problem has never come back.
>
> "sanjmonkey" wrote:
>
> > I've got a HP Compaq nx7300, Vista Business and am having the same
> > issue...are they sure its a BIOS issue?
> >
> > "Missoula" wrote:
> >
> > > It's becomming clear that this is a problem that is related to the bios
> > > supplied in Dell computers. Another poster was working with Microsoft on the
> > > problem when they discovered that the Dell bios was not compatable with
> > > Vista. So, you have to go do the Dell web pages and find a bios that fits
> > > your computer, and is Vista compatable, and then flash your bios. But, BE
> > > CAREFUL! And, I'm also told that once you do that, you'll have to reinstall
> > > Vista because the bios flash corrupts some of the installed parts of Vista.
> > > Oh boy, huh? I'm not sure if this means you'll also have to reinstall all the
> > > rest of your programs and settings, also. If you get any other, or more,
> > > information, please post!!
> > >
> > > "Kodie" wrote:
> > >
> > > > I have the same problem with the taskbar. What we should do??
> > > >
> > > > "Missoula" wrote:
> > > >
> > > > > Lots of people are reporting this, as am I. I've switched computers and
> > > > > monitors, and it still happens. So far, no solution that I've seen. I have
> > > > > found that it only happens when my Dell 620 is docked.
> > > > >
> > > > > "kraziet" wrote:
> > > > >
> > > > > > I've recently installed Windows Vista: Ultimate, and have ran into 2 problems
> > > > > > that i've noticed. One problem is that my taskbar freezes after
> > > > > > double-clicking the speaker icon in the taskbar. I can hoover over the
> > > > > > speaker with my mouse, and it would be ok, but once i double-click it, then
> > > > > > the entire taskbar freezes, and only the Start button is accessible, as well
> > > > > > as my entire desktop, but quicklaunch and system tray icons are all frozen.
> > > > > > My second problem is when I right-click my taskbar and I click "properties"
> > > > > > and then remove check mark on "Show Quick Launch", and also Remove the check
> > > > > > marks Under Start Menu tab "Store and display a list of recently opened
> > > > > > files" and "Store and display a list of recently opened programs" the system
> > > > > > then completely freezes, and become unresponsive. A error message comes up on
> > > > > > my desktop showing "Windows Explorer has stopped Running". Has anyone came
> > > > > > across this problem, or tried to see if they have any issues, or is this just
> > > > > > a Vista bug unfound by Microsoft? Thanks you all for your Help!.

sanjmonkey · External Since: Apr 17, 2007 Posts: 3

can you send me the hotfix at all?

"Missoula" wrote:

> Turns out that it is not a bios problem. Microsoft has what they call a
> "hotfix" for this problem, but you have to talk directly with MS's technical
> support people and get the URL and password to download and install it.
> Several of us have done that, and the problem has never come back.
>
> "sanjmonkey" wrote:
>
> > I've got a HP Compaq nx7300, Vista Business and am having the same
> > issue...are they sure its a BIOS issue?
> >
> > "Missoula" wrote:
> >
> > > It's becomming clear that this is a problem that is related to the bios
> > > supplied in Dell computers. Another poster was working with Microsoft on the
> > > problem when they discovered that the Dell bios was not compatable with
> > > Vista. So, you have to go do the Dell web pages and find a bios that fits
> > > your computer, and is Vista compatable, and then flash your bios. But, BE
> > > CAREFUL! And, I'm also told that once you do that, you'll have to reinstall
> > > Vista because the bios flash corrupts some of the installed parts of Vista.
> > > Oh boy, huh? I'm not sure if this means you'll also have to reinstall all the
> > > rest of your programs and settings, also. If you get any other, or more,
> > > information, please post!!
> > >
> > > "Kodie" wrote:
> > >
> > > > I have the same problem with the taskbar. What we should do??
> > > >
> > > > "Missoula" wrote:
> > > >
> > > > > Lots of people are reporting this, as am I. I've switched computers and
> > > > > monitors, and it still happens. So far, no solution that I've seen. I have
> > > > > found that it only happens when my Dell 620 is docked.
> > > > >
> > > > > "kraziet" wrote:
> > > > >
> > > > > > I've recently installed Windows Vista: Ultimate, and have ran into 2 problems
> > > > > > that i've noticed. One problem is that my taskbar freezes after
> > > > > > double-clicking the speaker icon in the taskbar. I can hoover over the
> > > > > > speaker with my mouse, and it would be ok, but once i double-click it, then
> > > > > > the entire taskbar freezes, and only the Start button is accessible, as well
> > > > > > as my entire desktop, but quicklaunch and system tray icons are all frozen.
> > > > > > My second problem is when I right-click my taskbar and I click "properties"
> > > > > > and then remove check mark on "Show Quick Launch", and also Remove the check
> > > > > > marks Under Start Menu tab "Store and display a list of recently opened
> > > > > > files" and "Store and display a list of recently opened programs" the system
> > > > > > then completely freezes, and become unresponsive. A error message comes up on
> > > > > > my desktop showing "Windows Explorer has stopped Running". Has anyone came
> > > > > > across this problem, or tried to see if they have any issues, or is this just
> > > > > > a Vista bug unfound by Microsoft? Thanks you all for your Help!.

Dave · External Since: Jun 17, 2006 Posts: 128

Does anyone know the HOTFIX #... I just called microsoft and hey can't help
me unless i have the hotfix #...Thats POOR customer service if i called with
a problem and they know there is one but won't help me without a fix #....
Can anyonehelp or just post the link and password to save all of us the
trouble...It should be public anyways...

"sanjmonkey" wrote:

> can you send me the hotfix at all?
>
> "Missoula" wrote:
>
> > Turns out that it is not a bios problem. Microsoft has what they call a
> > "hotfix" for this problem, but you have to talk directly with MS's technical
> > support people and get the URL and password to download and install it.
> > Several of us have done that, and the problem has never come back.
> >
> > "sanjmonkey" wrote:
> >
> > > I've got a HP Compaq nx7300, Vista Business and am having the same
> > > issue...are they sure its a BIOS issue?
> > >
> > > "Missoula" wrote:
> > >
> > > > It's becomming clear that this is a problem that is related to the bios
> > > > supplied in Dell computers. Another poster was working with Microsoft on the
> > > > problem when they discovered that the Dell bios was not compatable with
> > > > Vista. So, you have to go do the Dell web pages and find a bios that fits
> > > > your computer, and is Vista compatable, and then flash your bios. But, BE
> > > > CAREFUL! And, I'm also told that once you do that, you'll have to reinstall
> > > > Vista because the bios flash corrupts some of the installed parts of Vista.
> > > > Oh boy, huh? I'm not sure if this means you'll also have to reinstall all the
> > > > rest of your programs and settings, also. If you get any other, or more,
> > > > information, please post!!
> > > >
> > > > "Kodie" wrote:
> > > >
> > > > > I have the same problem with the taskbar. What we should do??
> > > > >
> > > > > "Missoula" wrote:
> > > > >
> > > > > > Lots of people are reporting this, as am I. I've switched computers and
> > > > > > monitors, and it still happens. So far, no solution that I've seen. I have
> > > > > > found that it only happens when my Dell 620 is docked.
> > > > > >
> > > > > > "kraziet" wrote:
> > > > > >
> > > > > > > I've recently installed Windows Vista: Ultimate, and have ran into 2 problems
> > > > > > > that i've noticed. One problem is that my taskbar freezes after
> > > > > > > double-clicking the speaker icon in the taskbar. I can hoover over the
> > > > > > > speaker with my mouse, and it would be ok, but once i double-click it, then
> > > > > > > the entire taskbar freezes, and only the Start button is accessible, as well
> > > > > > > as my entire desktop, but quicklaunch and system tray icons are all frozen.
> > > > > > > My second problem is when I right-click my taskbar and I click "properties"
> > > > > > > and then remove check mark on "Show Quick Launch", and also Remove the check
> > > > > > > marks Under Start Menu tab "Store and display a list of recently opened
> > > > > > > files" and "Store and display a list of recently opened programs" the system
> > > > > > > then completely freezes, and become unresponsive. A error message comes up on
> > > > > > > my desktop showing "Windows Explorer has stopped Running". Has anyone came
> > > > > > > across this problem, or tried to see if they have any issues, or is this just
> > > > > > > a Vista bug unfound by Microsoft? Thanks you all for your Help!.

Missoula · External Since: Mar 01, 2007 Posts: 13

Refer the MS techie to this page: http://support.microsoft.com/kb/932406/en-us

"Dave" wrote:

> Does anyone know the HOTFIX #... I just called microsoft and hey can't help
> me unless i have the hotfix #...Thats POOR customer service if i called with
> a problem and they know there is one but won't help me without a fix #....
> Can anyonehelp or just post the link and password to save all of us the
> trouble...It should be public anyways...
>
> "sanjmonkey" wrote:
>
> > can you send me the hotfix at all?
> >
> > "Missoula" wrote:
> >
> > > Turns out that it is not a bios problem. Microsoft has what they call a
> > > "hotfix" for this problem, but you have to talk directly with MS's technical
> > > support people and get the URL and password to download and install it.
> > > Several of us have done that, and the problem has never come back.
> > >
> > > "sanjmonkey" wrote:
> > >
> > > > I've got a HP Compaq nx7300, Vista Business and am having the same
> > > > issue...are they sure its a BIOS issue?
> > > >
> > > > "Missoula" wrote:
> > > >
> > > > > It's becomming clear that this is a problem that is related to the bios
> > > > > supplied in Dell computers. Another poster was working with Microsoft on the
> > > > > problem when they discovered that the Dell bios was not compatable with
> > > > > Vista. So, you have to go do the Dell web pages and find a bios that fits
> > > > > your computer, and is Vista compatable, and then flash your bios. But, BE
> > > > > CAREFUL! And, I'm also told that once you do that, you'll have to reinstall
> > > > > Vista because the bios flash corrupts some of the installed parts of Vista.
> > > > > Oh boy, huh? I'm not sure if this means you'll also have to reinstall all the
> > > > > rest of your programs and settings, also. If you get any other, or more,
> > > > > information, please post!!
> > > > >
> > > > > "Kodie" wrote:
> > > > >
> > > > > > I have the same problem with the taskbar. What we should do??
> > > > > >
> > > > > > "Missoula" wrote:
> > > > > >
> > > > > > > Lots of people are reporting this, as am I. I've switched computers and
> > > > > > > monitors, and it still happens. So far, no solution that I've seen. I have
> > > > > > > found that it only happens when my Dell 620 is docked.
> > > > > > >
> > > > > > > "kraziet" wrote:
> > > > > > >
> > > > > > > > I've recently installed Windows Vista: Ultimate, and have ran into 2 problems
> > > > > > > > that i've noticed. One problem is that my taskbar freezes after
> > > > > > > > double-clicking the speaker icon in the taskbar. I can hoover over the
> > > > > > > > speaker with my mouse, and it would be ok, but once i double-click it, then
> > > > > > > > the entire taskbar freezes, and only the Start button is accessible, as well
> > > > > > > > as my entire desktop, but quicklaunch and system tray icons are all frozen.
> > > > > > > > My second problem is when I right-click my taskbar and I click "properties"
> > > > > > > > and then remove check mark on "Show Quick Launch", and also Remove the check
> > > > > > > > marks Under Start Menu tab "Store and display a list of recently opened
> > > > > > > > files" and "Store and display a list of recently opened programs" the system
> > > > > > > > then completely freezes, and become unresponsive. A error message comes up on
> > > > > > > > my desktop showing "Windows Explorer has stopped Running". Has anyone came
> > > > > > > > across this problem, or tried to see if they have any issues, or is this just
> > > > > > > > a Vista bug unfound by Microsoft? Thanks you all for your Help!.

rbonja1 · External Since: Feb 22, 2009 Posts: 1

i thaught i had the right KB but when i try to reun it it says that it
is an out of date update and wont install it. i have a toahiba satellite
A-135. Any help would be much appreciated thanks in advance.

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z3eed · External Since: Feb 27, 2009 Posts: 1

Hey, if you test the workaround in the bottom of the KB, the Taskbar
starts to work again!

Method 1
Log off, and then log on to the computer.

Method 2
Stop and then restart the Explorer.exe process. To do this, follow
these steps:

1. Press CTRL+ALT+DEL.
2. Click Task Manager.
3. Click the Processes tab.
4. Click the explorer.exe process.
5. Click End Process, and then click End process.
6. Click the Applications tab.
7. Click New Task.
8. Type explorer in the Open box, and then click OK.

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caseberg · External Since: Oct 22, 2009 Posts: 1

thank you so much!!! this works!!!

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allanrockwell · External Since: Nov 08, 2009 Posts: 1

Whoohoo!! --Thanks. This also solved my problem. So... was it a quota
problem? Anyhoo... I ::had:: to suscribe just to thank you. But i'll be
around, as i was recently looking for just such a forum, and had not
decided...

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