System Restore - help 12

Willcam · External Since: Mar 17, 2007 Posts: 4

When I click on system restore it says: "There was an unexpected error: The
filename, directory name or volume label syntax is incorrect. (0x8007007B).
System Restore will now close.

What do I do?

Jill Zoeller [MSFT] · External Since: Sep 19, 2006 Posts: 530

Is this a Gateway computer by chance?

Here is the issue and workaround (from a previous post):

There is an issue with the way Vista was imaged on some new Gateway
computers. We are working with Gateway to identify which models are
affected. If you are having this issue on a new Gateway, please respond here
with your model number.

The fix is below:

Launch SystemPropertiesProtection.exe (search for Run on the Start menu to
launch this program). Deselect the "C: Missing" checkbox and select "Local
Disk C:" to enable System Restore.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.

"Willcam" wrote in message

> When I click on system restore it says: "There was an unexpected error:
> The
> filename, directory name or volume label syntax is incorrect.
> (0x8007007B).
> System Restore will now close.
>
> What do I do?
>

Willcam · External Since: Mar 17, 2007 Posts: 4

I was able to get into System Restore, but then after trying to set a restore
point, I recieved this: the write experienced a transient error. If the
backup process is retried, the error may not reoccur (0x800423F3). I tried
again, but it didn't work. I have a Gateway GM 5420.

"Jill Zoeller [MSFT]" wrote:

> Is this a Gateway computer by chance?
>
> Here is the issue and workaround (from a previous post):
>
> There is an issue with the way Vista was imaged on some new Gateway
> computers. We are working with Gateway to identify which models are
> affected. If you are having this issue on a new Gateway, please respond here
> with your model number.
>
>
> The fix is below:
>
> Launch SystemPropertiesProtection.exe (search for Run on the Start menu to
> launch this program). Deselect the "C: Missing" checkbox and select "Local
> Disk C:" to enable System Restore.
>
>
>
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "Willcam" wrote in message
>
> > When I click on system restore it says: "There was an unexpected error:
> > The
> > filename, directory name or volume label syntax is incorrect.
> > (0x8007007B).
> > System Restore will now close.
> >
> > What do I do?
> >
>
>

Jill Zoeller [MSFT] · External Since: Sep 19, 2006 Posts: 530

We are investigating this very error message with another customer. Will you
contact me via email? I'd like to get some additional log files from you.
Please remove "online" from my address.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.

"Willcam" wrote in message

>I was able to get into System Restore, but then after trying to set a
>restore
> point, I recieved this: the write experienced a transient error. If the
> backup process is retried, the error may not reoccur (0x800423F3). I
> tried
> again, but it didn't work. I have a Gateway GM 5420.
>
> "Jill Zoeller [MSFT]" wrote:
>
>> Is this a Gateway computer by chance?
>>
>> Here is the issue and workaround (from a previous post):
>>
>> There is an issue with the way Vista was imaged on some new Gateway
>> computers. We are working with Gateway to identify which models are
>> affected. If you are having this issue on a new Gateway, please respond
>> here
>> with your model number.
>>
>>
>> The fix is below:
>>
>> Launch SystemPropertiesProtection.exe (search for Run on the Start menu
>> to
>> launch this program). Deselect the "C: Missing" checkbox and select
>> "Local
>> Disk C:" to enable System Restore.
>>
>>
>>
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows file and storage technologies? Visit our
>> team blog at http://blogs.technet.com/filecab/default.aspx.
>>
>>
>> "Willcam" wrote in message
>>
>> > When I click on system restore it says: "There was an unexpected
>> > error:
>> > The
>> > filename, directory name or volume label syntax is incorrect.
>> > (0x8007007B).
>> > System Restore will now close.
>> >
>> > What do I do?
>> >
>>
>>

notuo · Joined: Sep 12, 2007 Posts: 3

Hi.

I just got this same error message in a brand new vista. I like to install something and like to set a restore point but no luck.

Any news on this?

I am using a dell inspiron 1721. The file you mentioned is not here.

Thanks in advance for your help

notuo · Joined: Sep 12, 2007 Posts: 3

Already fixed. Control panel system didn't had C as restore file. I seted up and is working

flemingsteve · Joined: Aug 10, 2009 Posts: 2

The System Restore feature is built into Windows XP and is used to return your computer to an earlier state if you have a system failure or other major problem with your computer. The point of System Restore is to restore your system to a workable state without you having to reinstall the operating system and lose your data files in the process. System Restore takes snapshots of your computer system and saves them as restore points. thanks.