Sysprep fails every time

Bob Royce · External Since: Nov 27, 2006 Posts: 12

I have installed the Vista Enterprise Upgrade now several times. Each and
everytime I run Sysprep, it fails with a fatal error. I'm installing on the
same computer, a Dell Optiplex GX620. I am upgrading from Windows XP Pro. Is
anyone else having this issue ?

Darrell Gorter[MSFT] · External Since: Jun 24, 2006 Posts: 438

Hello Bob,
What is the error message?
Is this after the upgrade happens? When are you running sysprep?
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
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<everytime I run Sysprep, it fails with a fatal error. I'm installing on
the
<same computer, a Dell Optiplex GX620. I am upgrading from Windows XP Pro.
Is
<anyone else having this issue ?
<

Bob Royce · External Since: Nov 27, 2006 Posts: 12

I have installed XP SP2, with no updates and install Vista Enterprise Upgrade
and activated it and then ran sysprep. Sysprep fails every time. The
following are in the panther folder.

setupact log

Last 2 lines show an error as follows:

2006-11-28 09:32:16, Info SYSPRP SPPNP: Uninstalling device
ROOT\VOLMGR\0000 failed with 0xE0000231.
2006-11-28 09:32:17, Info SYSPRP SPPNP: Uninstalling device
SW\{EEAB7790-C514-11D1-B42B-00805FC1270E}\ASYNCMAC failed with 0x5.

setuperr log file

Only 1 line, as follows:

2006-11-28 09:32:09, Error SYSPRP MSS: _DeleteValue call
failed to delete reg value SystemIndexNormalization under reg key
SOFTWARE\Microsoft\Windows Search- error 0x2.[gle=0x00000012]

""Darrell Gorter[MSFT]"" wrote:

> Hello Bob,
> What is the error message?
> Is this after the upgrade happens? When are you running sysprep?
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> <Thread-Topic: Sysprep fails every time
> <thread-index: AccSKWZtNaWTFnPeT/K5A/2ITTcVGg==
> <X-WBNR-Posting-Host: 141.222.176.53
> <From: =?Utf-8?B?Qm9iIFJveWNl?= <BobRoyce.RemoveThis@discussions.microsoft.com>
> <Subject: Sysprep fails every time
> <Date: Mon, 27 Nov 2006 05:39:02 -0800
> <Lines: 4
> <Message-ID: <D0EFD667-C35C-4609-A973-9284BDB170B3.RemoveThis@microsoft.com>
> <MIME-Version: 1.0
> <Content-Type: text/plain;
> < charset="Utf-8"
> <Content-Transfer-Encoding: 7bit
> <X-Newsreader: Microsoft CDO for Windows 2000
> <Content-Class: urn:content-classes:message
> <Importance: normal
> <Priority: normal
> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
> <Newsgroups:
> microsoft.public.windows.vista.administration_accounts_passwords
> <Path: TK2MSFTNGXA01.phx.gbl
> <Xref: TK2MSFTNGXA01.phx.gbl
> microsoft.public.windows.vista.administration_accounts_passwords:1745
> <NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
> <X-Tomcat-NG:
> microsoft.public.windows.vista.administration_accounts_passwords
> <
> <I have installed the Vista Enterprise Upgrade now several times. Each and
> <everytime I run Sysprep, it fails with a fatal error. I'm installing on
> the
> <same computer, a Dell Optiplex GX620. I am upgrading from Windows XP Pro.
> Is
> <anyone else having this issue ?
> <
>
>

Josh · External Since: Nov 17, 2006 Posts: 39

you have closed all applications and unistall all unnessary hardware? Would
be a good first step

--
Josh
http://windowsconnected.com
"Bob Royce" <BobRoyce DeleteThis @discussions.microsoft.com> wrote in message
news:78026A81-6593-44D6-822D-6E78DB4A9F78@microsoft.com...
>I have installed XP SP2, with no updates and install Vista Enterprise
>Upgrade
> and activated it and then ran sysprep. Sysprep fails every time. The
> following are in the panther folder.
>
> setupact log
>
> Last 2 lines show an error as follows:
>
> 2006-11-28 09:32:16, Info SYSPRP SPPNP: Uninstalling
> device
> ROOT\VOLMGR\0000 failed with 0xE0000231.
> 2006-11-28 09:32:17, Info SYSPRP SPPNP: Uninstalling
> device
> SW\{EEAB7790-C514-11D1-B42B-00805FC1270E}\ASYNCMAC failed with 0x5.
>
>
> setuperr log file
>
> Only 1 line, as follows:
>
> 2006-11-28 09:32:09, Error SYSPRP MSS: _DeleteValue call
> failed to delete reg value SystemIndexNormalization under reg key
> SOFTWARE\Microsoft\Windows Search- error 0x2.[gle=0x00000012]
>
>
> ""Darrell Gorter[MSFT]"" wrote:
>
>> Hello Bob,
>> What is the error message?
>> Is this after the upgrade happens? When are you running sysprep?
>> Thanks,
>> Darrell Gorter[MSFT]
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights
>> --------------------
>> <Thread-Topic: Sysprep fails every time
>> <thread-index: AccSKWZtNaWTFnPeT/K5A/2ITTcVGg==
>> <X-WBNR-Posting-Host: 141.222.176.53
>> <From: =?Utf-8?B?Qm9iIFJveWNl?= <BobRoyce DeleteThis @discussions.microsoft.com>
>> <Subject: Sysprep fails every time
>> <Date: Mon, 27 Nov 2006 05:39:02 -0800
>> <Lines: 4
>> <Message-ID: <D0EFD667-C35C-4609-A973-9284BDB170B3 DeleteThis @microsoft.com>
>> <MIME-Version: 1.0
>> <Content-Type: text/plain;
>> < charset="Utf-8"
>> <Content-Transfer-Encoding: 7bit
>> <X-Newsreader: Microsoft CDO for Windows 2000
>> <Content-Class: urn:content-classes:message
>> <Importance: normal
>> <Priority: normal
>> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
>> <Newsgroups:
>> microsoft.public.windows.vista.administration_accounts_passwords
>> <Path: TK2MSFTNGXA01.phx.gbl
>> <Xref: TK2MSFTNGXA01.phx.gbl
>> microsoft.public.windows.vista.administration_accounts_passwords:1745
>> <NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
>> <X-Tomcat-NG:
>> microsoft.public.windows.vista.administration_accounts_passwords
>> <
>> <I have installed the Vista Enterprise Upgrade now several times. Each
>> and
>> <everytime I run Sysprep, it fails with a fatal error. I'm installing on
>> the
>> <same computer, a Dell Optiplex GX620. I am upgrading from Windows XP
>> Pro.
>> Is
>> <anyone else having this issue ?
>> <
>>
>>

Darrell Gorter[MSFT] · External Since: Jun 24, 2006 Posts: 438

Hello Bob,
Can you send me the setupact.log file? I don't see enough information to
figure out why it's failing with the lines posted
Remove the online from the email address.
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights

Bob Royce · External Since: Nov 27, 2006 Posts: 12

I sent you the logs ...

--Bob

""Darrell Gorter[MSFT]"" wrote:

> Hello Bob,
> Can you send me the setupact.log file? I don't see enough information to
> figure out why it's failing with the lines posted
> Remove the online from the email address.
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
>
>

Bob Royce · External Since: Nov 27, 2006 Posts: 12

Issue is solved thanks to Darrell. I uninstalled the sound hardware and
removed the files and Sysprep worked fine.

"Bob Royce" wrote:

> I sent you the logs ...
>
> --Bob
>
>
> ""Darrell Gorter[MSFT]"" wrote:
>
> > Hello Bob,
> > Can you send me the setupact.log file? I don't see enough information to
> > figure out why it's failing with the lines posted
> > Remove the online from the email address.
> > Thanks,
> > Darrell Gorter[MSFT]
> >
> > This posting is provided "AS IS" with no warranties, and confers no rights
> >
> >

Maunder · Joined: Jan 01, 2007 Posts: 1

Hi,

I too am having the same problem.

My equipment is a Dell GX270 & has an integrated SoundMax chip.

I have tried Disbaling the device (I cant physically remove it from the box) but that doesnt make any difference.

I would appreciate any leads so I can take the next step. Right now I am stuck:(

Thanks,

John

cmoore2004 · Joined: May 19, 2009 Posts: 1

I've been running into this issue and working on it for days, and here's what I did to get around it.

I had read online that it was caused by SoundMax drivers, so I gave that a go first--many times, without success. So, I took another look at the log and saw the Intel integrated display driver was also causing the problem.

Before doing the following, you may want to back up the drivers in the driver repository so you can have sysprep automatically add them.

I first went in device manager and uninstalled the sound device (be sure to check the box to delete the drivers from the system) and the display adapter driver (do the same). It'll require you to restart. If you have Windows Update enabled, it may pull these drivers right back from the Internet, so I'd disable Windows Update.

Then, I went to the Add/Remove Programs application and uninstalled the Indeo and SoundMax programs. After this, I had no problems imaging. I captured an image with Ghost, then used Ghost Explorer to add the drivers back on the image. I also have a network share, but for some reason it's not wanting to grab the drivers from there.

Sysprep went smooth, but I won't guarantee your drivers will automatically install after the image, if that's what you're using sysprep for.