Spooler SubSystem App Stopped Working And Was Closed

Dorin Brandusa · External Since: Feb 18, 2007 Posts: 1

Event viewer:

Faulting application spoolsv.exe, version 6.0.6000.16386, time stamp
0x4549b734, faulting module localspl.dll, version 6.0.6000.16386, time stamp
0x4549bcf7, exception code 0xc0000005, fault offset 0x00070a15, process id
0x5e8, application start time 0x01c753cf82366c15.

I have HP Photosmart 8250 Printer. Windows Vista has its own drivers, after
initial install of OS everything was fine, only 2 weeks back it just stopped
working. I've uninstalled every application and windows updates. I'm back to
square one, I still get error everytime I enable the Printer Spooler service.
Can anyone tell me what i'm missing, i've deleted all printers, cached files,
etc.

The only thing I haven't done is re-install the OS.

Richard G. Harper · External Since: Sep 09, 2006 Posts: 1451

Have you checked for driver updates from HP?

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"Dorin Brandusa" <Dorin Brandusa.TakeThisOut@discussions.microsoft.com> wrote in message
news:8ECB40B0-2A4B-4AD3-8E3A-D92DDDBEEEF8@microsoft.com...
> Event viewer:
>
> Faulting application spoolsv.exe, version 6.0.6000.16386, time stamp
> 0x4549b734, faulting module localspl.dll, version 6.0.6000.16386, time
> stamp
> 0x4549bcf7, exception code 0xc0000005, fault offset 0x00070a15, process id
> 0x5e8, application start time 0x01c753cf82366c15.
>
> I have HP Photosmart 8250 Printer. Windows Vista has its own drivers,
> after
> initial install of OS everything was fine, only 2 weeks back it just
> stopped
> working. I've uninstalled every application and windows updates. I'm back
> to
> square one, I still get error everytime I enable the Printer Spooler
> service.
> Can anyone tell me what i'm missing, i've deleted all printers, cached
> files,
> etc.
>
> The only thing I haven't done is re-install the OS.

Bill Bray · External Since: Mar 03, 2007 Posts: 9

I'm getting the same thing. As we near a large rollout of Vista I have
started to notice this problem on my own workstation. I have has the same
configuration for quite some time now and this comes out of the blue?
Bill

"Dorin Brandusa" wrote:

> Event viewer:
>
> Faulting application spoolsv.exe, version 6.0.6000.16386, time stamp
> 0x4549b734, faulting module localspl.dll, version 6.0.6000.16386, time stamp
> 0x4549bcf7, exception code 0xc0000005, fault offset 0x00070a15, process id
> 0x5e8, application start time 0x01c753cf82366c15.
>
> I have HP Photosmart 8250 Printer. Windows Vista has its own drivers, after
> initial install of OS everything was fine, only 2 weeks back it just stopped
> working. I've uninstalled every application and windows updates. I'm back to
> square one, I still get error everytime I enable the Printer Spooler service.
> Can anyone tell me what i'm missing, i've deleted all printers, cached files,
> etc.
>
> The only thing I haven't done is re-install the OS.

Problem Solved · External Since: Mar 08, 2007 Posts: 1

I finally found the problem, the registry key for the printer pointing to the
drivers got corrupted:

Start -> Run - Regedit -> HKEY_LOCAL_MACHINE -> SYSTEM -> ControlSet001 ->
Control -> Print -> Environments -> Windows NT x86 -> Version -3 -> Remove
All Printers From Here (Delete HP First See If that resolves the problem)

That should fix all issues to the SubSystem App crashing, after you delete
the registry entry, start the printer spooler and reinstall the printer
drivers, most likely Vista will have these drivers built in.

"Bill Bray" wrote:

> I'm getting the same thing. As we near a large rollout of Vista I have
> started to notice this problem on my own workstation. I have has the same
> configuration for quite some time now and this comes out of the blue?
> Bill
>
> "Dorin Brandusa" wrote:
>
> > Event viewer:
> >
> > Faulting application spoolsv.exe, version 6.0.6000.16386, time stamp
> > 0x4549b734, faulting module localspl.dll, version 6.0.6000.16386, time stamp
> > 0x4549bcf7, exception code 0xc0000005, fault offset 0x00070a15, process id
> > 0x5e8, application start time 0x01c753cf82366c15.
> >
> > I have HP Photosmart 8250 Printer. Windows Vista has its own drivers, after
> > initial install of OS everything was fine, only 2 weeks back it just stopped
> > working. I've uninstalled every application and windows updates. I'm back to
> > square one, I still get error everytime I enable the Printer Spooler service.
> > Can anyone tell me what i'm missing, i've deleted all printers, cached files,
> > etc.
> >
> > The only thing I haven't done is re-install the OS.

Bill Bray · External Since: Mar 03, 2007 Posts: 9

You guys are right...it was printer drivers. I found the problem with a
Xerox Workcentre so it's likely with others as well. Thanks:)
Bill

"Problem Solved" wrote:

> I finally found the problem, the registry key for the printer pointing to the
> drivers got corrupted:
>
> Start -> Run - Regedit -> HKEY_LOCAL_MACHINE -> SYSTEM -> ControlSet001 ->
> Control -> Print -> Environments -> Windows NT x86 -> Version -3 -> Remove
> All Printers From Here (Delete HP First See If that resolves the problem)
>
> That should fix all issues to the SubSystem App crashing, after you delete
> the registry entry, start the printer spooler and reinstall the printer
> drivers, most likely Vista will have these drivers built in.
>
> "Bill Bray" wrote:
>
> > I'm getting the same thing. As we near a large rollout of Vista I have
> > started to notice this problem on my own workstation. I have has the same
> > configuration for quite some time now and this comes out of the blue?
> > Bill
> >
> > "Dorin Brandusa" wrote:
> >
> > > Event viewer:
> > >
> > > Faulting application spoolsv.exe, version 6.0.6000.16386, time stamp
> > > 0x4549b734, faulting module localspl.dll, version 6.0.6000.16386, time stamp
> > > 0x4549bcf7, exception code 0xc0000005, fault offset 0x00070a15, process id
> > > 0x5e8, application start time 0x01c753cf82366c15.
> > >
> > > I have HP Photosmart 8250 Printer. Windows Vista has its own drivers, after
> > > initial install of OS everything was fine, only 2 weeks back it just stopped
> > > working. I've uninstalled every application and windows updates. I'm back to
> > > square one, I still get error everytime I enable the Printer Spooler service.
> > > Can anyone tell me what i'm missing, i've deleted all printers, cached files,
> > > etc.
> > >
> > > The only thing I haven't done is re-install the OS.

dschick1969 · External Since: Feb 22, 2009 Posts: 1

I'm having the same problem. I had deleted the printer but now can't
get it to reinstall because when I add the printer (network printer) it
gives me an error that says "Error loading the tcp Mib library". There
is a Microsoft kb article about that error regarding dlls in the
%systemroot% directory but I confirmed I don't have that problem. I
can't get the printer installed! Any suggestions? By the way, I can
print to the same printer on the same network from another laptop.

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earlc32 · External Since: Oct 01, 2009 Posts: 1

Had the same problem in Vista after printing directly from digital
camera to printer, using pictbridge. After reading these forums, I did
a system restore and all seems to be corrected.

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mari_76 · External Since: Nov 02, 2009 Posts: 1

hello, i have problem with installing printer OKI Data B2200, i m with
Windows Vista 32Bit, when i tried to install printer this message
appears "Spooler SubSystem App Stopped Working And Was Closed" and also
something like this: "windows detected problem installing driver", and
everything stopped.
Can someone help me.

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jwterry · External Since: Nov 02, 2009 Posts: 1

=?Utf-8?B?RG9yaW4gQnJhbmR1c2E=?=;45276 Wrote:
> Event viewer:
>
> Faulting application spoolsv.exe, version 6.0.6000.16386, time stamp
> 0x4549b734, faulting module localspl.dll, version 6.0.6000.16386, time
> stamp
> 0x4549bcf7, exception code 0xc0000005, fault offset 0x00070a15, process
> id
> 0x5e8, application start time 0x01c753cf82366c15.
>
> I have HP Photosmart 8250 Printer. Windows Vista has its own drivers,
> after
> initial install of OS everything was fine, only 2 weeks back it just
> stopped
> working. I've uninstalled every application and windows updates. I'm
> back to
> square one, I still get error everytime I enable the Printer Spooler
> service.
> Can anyone tell me what i'm missing, i've deleted all printers, cached
> files,
> etc.
>
> The only thing I haven't done is re-install the OS.
******************
I finally solved it via a HP web site utility. google "HP print
diagnostic utility". I downloaded it and it solved it. For the first
few weeks, I would occasionally get a repeat of the problem and rerun it
and again ok. I haven't had a repeat for quite a while now.

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Leonidas300 · External Since: Nov 06, 2009 Posts: 1

People,

I got this same spooler problem and after three days I finally got
someone that fixed it and I did the same. I went to
*C:\Windows\System32\spool\PRINTERS* and deleted the content (not the
folder itself). Then I started the printer spooler and voila! It works
now. This forum is cool.

Thanks!

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