Print Spooler Crashes at Startup - Network Printer Won't I..

  
  
Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Print/Fax/Scan RSS
Next:  Error installing HP Officejet D Series drivers  
Author Message
Kent_Diego
External


Since: Jun 16, 2006
Posts: 20
PostPosted: Thu Jun 15, 2006 8:42 pm    Post subject: Print Spooler Crashes at Startup - Network Printer Won't Install
Archived from groups: microsoft>public>windows>vista>print_fax_scan (more info?)
Hi All,
I have been trying to get a Minolta magicolor 2300DL network
printer to work with Beta 2 for several days. It should work. I can ping the
printer and see the printers HTTP web configuration page. All my other
computers use it. The install new printer wizzard cannot find the network
printer so I configure the IP address manually. Everything looks good but I
cannot print test page. I have tried the 2300DL XP drivers and the Windows
Vista Update 2430DL drivers. It is just a RAW write to port 9100. To kill
print documents or delete printer useally hangs requiring re-boot. After
many tries I now get print spooler crash error message at startup and cannot
do anything with Control Panel>Printers as the service is not running. Any
ideas on how to clear the print spool and delete printer so I can try more
stuff?

TIA,
Kent
Back to top
Alan Morris [MSFT]
External


Since: Mar 02, 2006
Posts: 359
PostPosted: Fri Jun 16, 2006 9:24 am    Post subject: Re: Print Spooler Crashes at Startup - Network Printer Won't Install [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Some Minolta drivers have issues with stack corruption on XP. If the driver
was designed for XP it may have the same failure.

here's info to clean the drivers.

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Kent_Diego" <None DeleteThis @no.way> wrote in message
news:edWgWbPkGHA.4304@TK2MSFTNGP03.phx.gbl...
> Hi All,
> I have been trying to get a Minolta magicolor 2300DL network
> printer to work with Beta 2 for several days. It should work. I can ping
> the printer and see the printers HTTP web configuration page. All my other
> computers use it. The install new printer wizzard cannot find the network
> printer so I configure the IP address manually. Everything looks good but
> I cannot print test page. I have tried the 2300DL XP drivers and the
> Windows Vista Update 2430DL drivers. It is just a RAW write to port 9100.
> To kill print documents or delete printer useally hangs requiring re-boot.
> After many tries I now get print spooler crash error message at startup
> and cannot do anything with Control Panel>Printers as the service is not
> running. Any ideas on how to clear the print spool and delete printer so I
> can try more stuff?
>
> TIA,
> Kent
>
Back to top
Dez5000
External


Since: Jun 27, 2006
Posts: 1
PostPosted: Tue Jun 27, 2006 6:27 pm    Post subject: Re: Print Spooler Crashes at Startup - Network Printer Won't Install [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
In order to install the printer use the setup.exe file that comes with
the driver and don't use the add printer wizard. You get the same
print spooler crash in XP if you use the add printer wizard but if you
use the setup file it installs fine in both XP and Vista Beta 2.

Make sure and delete the printer before you begin and if you are using
the ethernet interface and not sharing it off of another computer,
during setup choose to install it as a local printer and pick any of
the port choices it gives (lpt or file) and once it completes the
install go back into the properties and change the port to the IP
port.

Dez


--
Dez5000
------------------------------------------------------------------------
Dez5000's Profile: http://forums.yourdomain.com.au/member.php?userid=79
View this thread: http://forums.yourdomain.com.au/showthread.php?t=5823
Back to top
Kent_Diego
External


Since: Jun 16, 2006
Posts: 20
PostPosted: Wed Jun 28, 2006 9:10 am    Post subject: Re: Print Spooler Crashes at Startup - Network Printer Won't Install [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
>
> In order to install the printer use the setup.exe file that comes with
> the driver and don't use the add printer wizard. You get the same
> print spooler crash in XP if you use the add printer wizard but if you
> use the setup file it installs fine in both XP and Vista Beta 2.
>
> Make sure and delete the printer before you begin and if you are using
> the ethernet interface and not sharing it off of another computer,
> during setup choose to install it as a local printer and pick any of
> the port choices it gives (lpt or file) and once it completes the
> install go back into the properties and change the port to the IP
> port.
>
The setup.exe will not run correctly. Something about a .JAR file crashing.
I think there is some bug/incompatibility with the networking or security
features and the network printer installation wizard/drivers. The wizard
cannot find the printer even thought I can reliably ping the printer's IP
address. There seems to be intermittant unreliable communication to the
printer. The driver seems to know the printer has paper and will report "Job
sent to printer" and sometimes change icon to having the image of two people
upon it. I suspect firewall or networking bug.
Back to top
Nomgle



Joined: Dec 06, 2006
Posts: 1
PostPosted: Wed Dec 06, 2006 5:58 am    Post subject: Re: Print Spooler Crashes at Startup - Network Printer Won' [Login to view extended thread Info.]
Kent_Diego wrote:
Hi All,
I have been trying to get a Minolta magicolor 2300DL network
printer to work with Beta 2 for several days. It should work. I can ping the
printer and see the printers HTTP web configuration page. All my other
computers use it. The install new printer wizzard cannot find the network
printer so I configure the IP address manually. Everything looks good but I
cannot print test page. I have tried the 2300DL XP drivers and the Windows
Vista Update 2430DL drivers. It is just a RAW write to port 9100. To kill
print documents or delete printer useally hangs requiring re-boot. After
many tries I now get print spooler crash error message at startup and cannot
do anything with Control Panel>Printers as the service is not running. Any
ideas on how to clear the print spool and delete printer so I can try more
stuff?

TIA,
Kent

It works fine in Vista RTM - here's what you need to do :

Firstly, create a new Printer Port manually : Control Panel --> Printers --> File --> Server Properties --> Ports --> Add Port.

Choose "Standard TCP/IP Port", then "New Port", then "Next".

Type your printer's IP Address into the IP box, and click "Next".

Leave the setup as "Generic Network Card" and click "Next" then "Finish".

Now you need to install the Magicolor 2300DL XP driver - get it from http://printer.konicaminolta.com/support/current_printers/mc2300dl_sup.htm#wxp
wrote:
Windows XP
Windows XP Driver, Version 1.5.819.0 Date: 23-Jan-04
This driver will allow your printer to print in color or black and white print. A USB Device Driver is included in the executable files below.
English (Download: FTP or HTTP, 2.5M)

Download it, extract it, and run the setup.exe file.

Click OK, and then choose the "LOCAL PRINTER" option.

Ignore the "Server Install", and just click OK again.

Now change the Port to FILE: - you'll notice our previously-created port isn't in this list, but that's OK cos we will change it later !

Click OK, and then OK again for the Printer Name.

Once it's finished, head back to Control Panel --> Printers.

You now have a "magicolor 2300 DL" printer installed, but it's set to print to the FILE: port...

So right-click it --> Properties --> Ports and tick the Standard TCP/IP Port that we created earlier.

Click OK at the bottom, and that's it !
Back to top
Display posts from previous:   
Post new topic   General Reply to Topic (not reply to a specific post)    Forums Home -> Print/Fax/Scan All times are: Eastern Time (US & Canada) (change)
Page 1 of 1

 
 You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum