Printing problems in Vista over a print server

tmoney · External Since: Oct 05, 2009 Posts: 1

I have a network with 2 Win XP machines, one Vista machine, and a wired
print server with a lan cable from the print server attached to the DSL
router. Both XP machines see the print server and the printer and print
perfectly. On the vista machine, the print server software is showing
the networked printer, but when you send a print request, it just sits
there in the print que and never prints. Also, Vista never installed
the printer drivers. The printer doesn't show up in any of the printer
screens and when I try to add a printer manually, I get the message that
I do not have permission to add a printer - even though I am signed in
as administrator. During the install of the print server on the XP
machines XP immediately saw the printer and looked for and installed the
driver for the printer - not with Vista. I'm sure the error message is
a permission problem, but I can't figure out why it won't print and why
it doesn't look for the drivers when it can "see" the printer and
identifies it through the print server software. Please, any help would
be great. Thanks.

--
tmoney
Posted via http://www.vistaheads.com

Malke · External Since: Jan 10, 2009 Posts: 132

tmoney wrote:

>
> I have a network with 2 Win XP machines, one Vista machine, and a wired
> print server with a lan cable from the print server attached to the DSL
> router. Both XP machines see the print server and the printer and print
> perfectly. On the vista machine, the print server software is showing
> the networked printer, but when you send a print request, it just sits
> there in the print que and never prints. Also, Vista never installed
> the printer drivers. The printer doesn't show up in any of the printer
> screens and when I try to add a printer manually, I get the message that
> I do not have permission to add a printer - even though I am signed in
> as administrator. During the install of the print server on the XP
> machines XP immediately saw the printer and looked for and installed the
> driver for the printer - not with Vista. I'm sure the error message is
> a permission problem, but I can't figure out why it won't print and why
> it doesn't look for the drivers when it can "see" the printer and
> identifies it through the print server software. Please, any help would
> be great. Thanks.
>
>

It sounds like the print server isn't compatible with Vista or you aren't
using the most recent drivers, which you would get from the print server
mftr.'s website. Otherwise contact the print server mftr.'s tech support.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

tmoney · External Since: Oct 05, 2009 Posts: 1

Thanks for the reply. According to the manufacturer's website Airlink
101, this print server is Vista ready - as is the printer Brother 9700.
Also, I am using the most recent set of drivers. It doesn't make much
sense that Vista could "see" the printer and correctly identify it with
the right name through the print server software, but not be compatable.
Wouldn't there be problems installing the software or "seeing" the
printer if it were not compatable?

Thanks.

Malke;1574468 Wrote:
> tmoney wrote:
>
> >
> > I have a network with 2 Win XP machines, one Vista machine, and a
> wired
> > print server with a lan cable from the print server attached to the
> DSL
> > router. Both XP machines see the print server and the printer and
> print
> > perfectly. On the vista machine, the print server software is
> showing
> > the networked printer, but when you send a print request, it just
> sits
> > there in the print que and never prints. Also, Vista never
> installed
> > the printer drivers. The printer doesn't show up in any of the
> printer
> > screens and when I try to add a printer manually, I get the message
> that
> > I do not have permission to add a printer - even though I am signed
> in
> > as administrator. During the install of the print server on the XP
> > machines XP immediately saw the printer and looked for and installed
> the
> > driver for the printer - not with Vista. I'm sure the error message
> is
> > a permission problem, but I can't figure out why it won't print and
> why
> > it doesn't look for the drivers when it can "see" the printer and
> > identifies it through the print server software. Please, any help
> would
> > be great. Thanks.
> >
> >
>
> It sounds like the print server isn't compatible with Vista or you
> aren't
> using the most recent drivers, which you would get from the print
> server
> mftr.'s website. Otherwise contact the print server mftr.'s tech
> support.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> 'index' (http://www.elephantboycomputers.com/#FAQ)

--
tmoney
Posted via http://www.vistaheads.com

Malke · External Since: Jan 10, 2009 Posts: 132

tmoney wrote:

>
> Thanks for the reply. According to the manufacturer's website Airlink
> 101, this print server is Vista ready - as is the printer Brother 9700.
> Also, I am using the most recent set of drivers. It doesn't make much
> sense that Vista could "see" the printer and correctly identify it with
> the right name through the print server software, but not be compatable.
> Wouldn't there be problems installing the software or "seeing" the
> printer if it were not compatable?

Not necessarily. I'm not familiar with that brand print server. When you say
you've got the most recent set of drivers, does that include the drivers for
the printer also? You would want to install the print server drivers on the
Vista machine and then the Vista printer drivers on the Vista machine.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

rak · External Since: Feb 18, 2009 Posts: 7

My experience with print servers is that drivers are often not kept up to
date. Is your Vista machine 32 bit or 64 bit? If x64 does the manufacturer
have a 64 bit compatible driver?

"tmoney" <tmoney.3zkn77 RemoveThis @no-mx.forums.vistaheads.com> wrote in message
news:tmoney.3zkn77@no-mx.forums.vistaheads.com...
>
> I have a network with 2 Win XP machines, one Vista machine, and a wired
> print server with a lan cable from the print server attached to the DSL
> router. Both XP machines see the print server and the printer and print
> perfectly. On the vista machine, the print server software is showing
> the networked printer, but when you send a print request, it just sits
> there in the print que and never prints. Also, Vista never installed
> the printer drivers. The printer doesn't show up in any of the printer
> screens and when I try to add a printer manually, I get the message that
> I do not have permission to add a printer - even though I am signed in
> as administrator. During the install of the print server on the XP
> machines XP immediately saw the printer and looked for and installed the
> driver for the printer - not with Vista. I'm sure the error message is
> a permission problem, but I can't figure out why it won't print and why
> it doesn't look for the drivers when it can "see" the printer and
> identifies it through the print server software. Please, any help would
> be great. Thanks.
>
>
> --
> tmoney
> Posted via http://www.vistaheads.com
>