Outlook Web Access in IE7

Photubias · External Since: Oct 07, 2006 Posts: 7

I use Outlook Web Access through IE7 and it works great. But when i want to
create a mail. I only see a red cross where I used to type my message...
Is there a patch for this?
Thanks

Puggy · External Since: Oct 08, 2006 Posts: 4

It's the exact same problem I'm having. I thought first it's IE7's security
thing doing something. I've tried adding the Exchange Web to the trusted
sites list but still no go.

"Photubias" <deneut_tijl.TakeThisOut@hotmail.com> wrote in message
news:E10A4F2F-647B-4987-B3ED-AE975AD9717C@microsoft.com...
> I've made a screenshot illustrating the problem...
> Greetings
>
> "Photubias" <deneut_tijl.TakeThisOut@hotmail.com> wrote in message
> news:FECF8F2A-4CA9-49B5-88CC-31EB3C388FFB@microsoft.com...
>>I use Outlook Web Access through IE7 and it works great. But when i want
>>to
>>create a mail. I only see a red cross where I used to type my message...
>> Is there a patch for this?
>> Thanks
>

Jim Pickering · External Since: Jun 03, 2006 Posts: 137

It appears that you are attempting opening a message set to compose in HTML
format and a graphic you wish to have inserted into your stationery is not
found, thus presenting you with a red 'x' within a box. If you set Plain
Text as the default for outgoing messages, the problem should resolve
itself. (Or locate the desired graphic file and change the file path to it
in your stationery template).
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

"Photubias" <deneut_tijl DeleteThis @hotmail.com> wrote in message
news:E10A4F2F-647B-4987-B3ED-AE975AD9717C@microsoft.com...
> I've made a screenshot illustrating the problem...
> Greetings
>
> "Photubias" <deneut_tijl DeleteThis @hotmail.com> wrote in message
> news:FECF8F2A-4CA9-49B5-88CC-31EB3C388FFB@microsoft.com...
>>I use Outlook Web Access through IE7 and it works great. But when i want
>>to
>>create a mail. I only see a red cross where I used to type my message...
>> Is there a patch for this?
>> Thanks
>

Puggy · External Since: Oct 08, 2006 Posts: 4

"Jim Pickering" <jimp.RemoveThis@mvps.org> wrote in message
news:%23aowhXy6GHA.4568@TK2MSFTNGP02.phx.gbl...
> It appears that you are attempting opening a message set to compose in
> HTML format and a graphic you wish to have inserted into your stationery
> is not found, thus presenting you with a red 'x' within a box. If you set
> Plain Text as the default for outgoing messages, the problem should
> resolve itself. (Or locate the desired graphic file and change the file
> path to it in your stationery template).

I don't think this is the case. First, there is no stationery involved here.
The writing area itself is the whole image with the red "x".

Jim Pickering · External Since: Jun 03, 2006 Posts: 137

Can you type anything in the remainder of the Compose Message window? It
would be interesting to see a test mail which you could send to me, by just
clicking on the Reply button vs. the Reply Group button on the Toolbar. The
email address is valid.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

"Puggy" <puggy RemoveThis @docster.org> wrote in message
news:uFnerjy6GHA.4232@TK2MSFTNGP02.phx.gbl...
> "Jim Pickering" <jimp RemoveThis @mvps.org> wrote in message
> news:%23aowhXy6GHA.4568@TK2MSFTNGP02.phx.gbl...
>> It appears that you are attempting opening a message set to compose in
>> HTML format and a graphic you wish to have inserted into your stationery
>> is not found, thus presenting you with a red 'x' within a box. If you
>> set Plain Text as the default for outgoing messages, the problem should
>> resolve itself. (Or locate the desired graphic file and change the file
>> path to it in your stationery template).
>
> I don't think this is the case. First, there is no stationery involved
> here. The writing area itself is the whole image with the red "x".

Photubias · External Since: Oct 07, 2006 Posts: 7

I think you are not understanding it correctly. I'm working online in IE7,
so not offline, there is no option for the Text Format (Plain or HTML).
I can type everywhere and even send messages correctly but the area for
typing the message itself is not visible (red cross)
But, when looking through the online option's I came upon the item
(E-mailsecurity) where I was able to install the latest S/MIME-element.
I did this and now everything looks Okay, until I want to send my message.
Then iexplorer.exe crashes and nothing is send at all...
I will now install RC2, I'll tell you the difference concerning this
problem...

"Jim Pickering" <jimp.RemoveThis@mvps.org> wrote in message
news:utcqW4y6GHA.756@TK2MSFTNGP05.phx.gbl...
> Can you type anything in the remainder of the Compose Message window? It
> would be interesting to see a test mail which you could send to me, by
> just clicking on the Reply button vs. the Reply Group button on the
> Toolbar. The email address is valid.
> --
> Jim Pickering, MVP, Windows Mail Apps
> https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
> Please deliver feedback to the newsgroup, so that others can be helped.
>
>
>
>
>
>
> "Puggy" <puggy.RemoveThis@docster.org> wrote in message
> news:uFnerjy6GHA.4232@TK2MSFTNGP02.phx.gbl...
>> "Jim Pickering" <jimp.RemoveThis@mvps.org> wrote in message
>> news:%23aowhXy6GHA.4568@TK2MSFTNGP02.phx.gbl...
>>> It appears that you are attempting opening a message set to compose in
>>> HTML format and a graphic you wish to have inserted into your stationery
>>> is not found, thus presenting you with a red 'x' within a box. If you
>>> set Plain Text as the default for outgoing messages, the problem should
>>> resolve itself. (Or locate the desired graphic file and change the file
>>> path to it in your stationery template).
>>
>> I don't think this is the case. First, there is no stationery involved
>> here. The writing area itself is the whole image with the red "x".
>

Tijl Deneut · External Since: Oct 09, 2006 Posts: 4

Nope,
RC2 hasn't helped, the program still 'hangs' when I press the "send"
button...
Everything works allright in firefox on the same vista system...
Greetings

"Photubias" <deneut_tijl.DeleteThis@hotmail.com> wrote in message
news:13EA8F96-7E0D-4F34-8D00-3800F655D7BD@microsoft.com...
>I think you are not understanding it correctly. I'm working online in IE7,
>so not offline, there is no option for the Text Format (Plain or HTML).
> I can type everywhere and even send messages correctly but the area for
> typing the message itself is not visible (red cross)
> But, when looking through the online option's I came upon the item
> (E-mailsecurity) where I was able to install the latest S/MIME-element.
> I did this and now everything looks Okay, until I want to send my message.
> Then iexplorer.exe crashes and nothing is send at all...
> I will now install RC2, I'll tell you the difference concerning this
> problem...
>
> "Jim Pickering" <jimp.DeleteThis@mvps.org> wrote in message
> news:utcqW4y6GHA.756@TK2MSFTNGP05.phx.gbl...
>> Can you type anything in the remainder of the Compose Message window? It
>> would be interesting to see a test mail which you could send to me, by
>> just clicking on the Reply button vs. the Reply Group button on the
>> Toolbar. The email address is valid.
>> --
>> Jim Pickering, MVP, Windows Mail Apps
>> https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
>> Please deliver feedback to the newsgroup, so that others can be helped.
>>
>>
>>
>>
>>
>>
>> "Puggy" <puggy.DeleteThis@docster.org> wrote in message
>> news:uFnerjy6GHA.4232@TK2MSFTNGP02.phx.gbl...
>>> "Jim Pickering" <jimp.DeleteThis@mvps.org> wrote in message
>>> news:%23aowhXy6GHA.4568@TK2MSFTNGP02.phx.gbl...
>>>> It appears that you are attempting opening a message set to compose in
>>>> HTML format and a graphic you wish to have inserted into your
>>>> stationery is not found, thus presenting you with a red 'x' within a
>>>> box. If you set Plain Text as the default for outgoing messages, the
>>>> problem should resolve itself. (Or locate the desired graphic file and
>>>> change the file path to it in your stationery template).
>>>
>>> I don't think this is the case. First, there is no stationery involved
>>> here. The writing area itself is the whole image with the red "x".
>>
>

Omid Givi · External Since: Sep 09, 2006 Posts: 6

Hi,

This has to do with a security update which is needed on your owa server.
Older versions of OWA use active-x for editing the mail. IE7 blocks it by
default. After installing the hotfix on your owa server (your owa
administrator could do it), owa will use iframes instead of active-x and you
can again edit mails.

Regards,
Omid Givi

"Photubias" wrote:

> I use Outlook Web Access through IE7 and it works great. But when i want to
> create a mail. I only see a red cross where I used to type my message...
> Is there a patch for this?
> Thanks
>
>

Scott · External Since: Jun 09, 2006 Posts: 165

Omid,

Do you happen to know the kb article # of the hotfix?

"Omid Givi" wrote:

> Hi,
>
> This has to do with a security update which is needed on your owa server.
> Older versions of OWA use active-x for editing the mail. IE7 blocks it by
> default. After installing the hotfix on your owa server (your owa
> administrator could do it), owa will use iframes instead of active-x and you
> can again edit mails.
>
> Regards,
> Omid Givi
>
> "Photubias" wrote:
>
> > I use Outlook Web Access through IE7 and it works great. But when i want to
> > create a mail. I only see a red cross where I used to type my message...
> > Is there a patch for this?
> > Thanks
> >
> >

ck · External Since: Oct 03, 2006 Posts: 15

http://support.microsoft.com/kb/911829

"Scott" wrote:

> Omid,
>
> Do you happen to know the kb article # of the hotfix?
>
> "Omid Givi" wrote:
>
> > Hi,
> >
> > This has to do with a security update which is needed on your owa server.
> > Older versions of OWA use active-x for editing the mail. IE7 blocks it by
> > default. After installing the hotfix on your owa server (your owa
> > administrator could do it), owa will use iframes instead of active-x and you
> > can again edit mails.
> >
> > Regards,
> > Omid Givi
> >
> > "Photubias" wrote:
> >
> > > I use Outlook Web Access through IE7 and it works great. But when i want to
> > > create a mail. I only see a red cross where I used to type my message...
> > > Is there a patch for this?
> > > Thanks
> > >
> > >

Malay Thakershi · External Since: Feb 11, 2007 Posts: 5

I don't understand this. It is a vista problem.

I installed Vista business and use OWA without any problems for 1 week.
Then I started getting a red cross in the mail compose area (entire thing - I
can't type anything). I have XP on another partition and it works fine on it.

Please shed some light.

Malay

"Photubias" wrote:

> I use Outlook Web Access through IE7 and it works great. But when i want to
> create a mail. I only see a red cross where I used to type my message...
> Is there a patch for this?
> Thanks
>
>

Don Holbrook · External Since: Feb 12, 2007 Posts: 1

"Malay Thakershi" wrote:

> I don't understand this. It is a vista problem.
>
> I installed Vista business and use OWA without any problems for 1 week.
> Then I started getting a red cross in the mail compose area (entire thing - I
> can't type anything). I have XP on another partition and it works fine on it.
>
> Please shed some light.
>
> Malay
>
> "Photubias" wrote:
>
> > I use Outlook Web Access through IE7 and it works great. But when i want to
> > create a mail. I only see a red cross where I used to type my message...
> > Is there a patch for this?
> > Thanks
> >
> >

Don Holbrook · External Since: Feb 12, 2007 Posts: 2

I am having the same problem. I am using OWA on a Vista Home Premium
version, hoewever I get the same results on Vista Pro @ work. It also works
fine on my XP machines. I have 2 different OWA mailboxes that I have this
problem with.

"Malay Thakershi" wrote:

> I don't understand this. It is a vista problem.
>
> I installed Vista business and use OWA without any problems for 1 week.
> Then I started getting a red cross in the mail compose area (entire thing - I
> can't type anything). I have XP on another partition and it works fine on it.
>
> Please shed some light.
>
> Malay
>
> "Photubias" wrote:
>
> > I use Outlook Web Access through IE7 and it works great. But when i want to
> > create a mail. I only see a red cross where I used to type my message...
> > Is there a patch for this?
> > Thanks
> >
> >

Rosemarie · External Since: Mar 03, 2007 Posts: 10

I'm new to Vista and have the 'Exact' some issue. I can not type into the
compose portion of the mailbox. The red x is all I see. As I can send it, I
did to another my other account. And the x comes up as a ? mark symbol.
I've spent all day on the phone with microsoft and Windows Live without
resoloution. Has any one figured out what the fix is?

thanks

"Don Holbrook" wrote:

> I am having the same problem. I am using OWA on a Vista Home Premium
> version, hoewever I get the same results on Vista Pro @ work. It also works
> fine on my XP machines. I have 2 different OWA mailboxes that I have this
> problem with.
>
> "Malay Thakershi" wrote:
>
> > I don't understand this. It is a vista problem.
> >
> > I installed Vista business and use OWA without any problems for 1 week.
> > Then I started getting a red cross in the mail compose area (entire thing - I
> > can't type anything). I have XP on another partition and it works fine on it.
> >
> > Please shed some light.
> >
> > Malay
> >
> > "Photubias" wrote:
> >
> > > I use Outlook Web Access through IE7 and it works great. But when i want to
> > > create a mail. I only see a red cross where I used to type my message...
> > > Is there a patch for this?
> > > Thanks
> > >
> > >

Don Holbrook · External Since: Feb 12, 2007 Posts: 2

I still have not found a fix for this problem. However I downloaded Fire Fox
and that works just fine.

"Rosemarie" wrote:

> I'm new to Vista and have the 'Exact' some issue. I can not type into the
> compose portion of the mailbox. The red x is all I see. As I can send it, I
> did to another my other account. And the x comes up as a ? mark symbol.
> I've spent all day on the phone with microsoft and Windows Live without
> resoloution. Has any one figured out what the fix is?
>
> thanks
>
> "Don Holbrook" wrote:
>
> > I am having the same problem. I am using OWA on a Vista Home Premium
> > version, hoewever I get the same results on Vista Pro @ work. It also works
> > fine on my XP machines. I have 2 different OWA mailboxes that I have this
> > problem with.
> >
> > "Malay Thakershi" wrote:
> >
> > > I don't understand this. It is a vista problem.
> > >
> > > I installed Vista business and use OWA without any problems for 1 week.
> > > Then I started getting a red cross in the mail compose area (entire thing - I
> > > can't type anything). I have XP on another partition and it works fine on it.
> > >
> > > Please shed some light.
> > >
> > > Malay
> > >
> > > "Photubias" wrote:
> > >
> > > > I use Outlook Web Access through IE7 and it works great. But when i want to
> > > > create a mail. I only see a red cross where I used to type my message...
> > > > Is there a patch for this?
> > > > Thanks
> > > >
> > > >

Rosemarie · External Since: Mar 03, 2007 Posts: 10

Thank you Don, but I don't know how to do that as this is all new to me. I
see what I can do. Dose downloading Fire Fox change anything with Win.Live ?

"Don Holbrook" wrote:

> I still have not found a fix for this problem. However I downloaded Fire Fox
> and that works just fine.
>
> "Rosemarie" wrote:
>
> > I'm new to Vista and have the 'Exact' some issue. I can not type into the
> > compose portion of the mailbox. The red x is all I see. As I can send it, I
> > did to another my other account. And the x comes up as a ? mark symbol.
> > I've spent all day on the phone with microsoft and Windows Live without
> > resoloution. Has any one figured out what the fix is?
> >
> > thanks
> >
> > "Don Holbrook" wrote:
> >
> > > I am having the same problem. I am using OWA on a Vista Home Premium
> > > version, hoewever I get the same results on Vista Pro @ work. It also works
> > > fine on my XP machines. I have 2 different OWA mailboxes that I have this
> > > problem with.
> > >
> > > "Malay Thakershi" wrote:
> > >
> > > > I don't understand this. It is a vista problem.
> > > >
> > > > I installed Vista business and use OWA without any problems for 1 week.
> > > > Then I started getting a red cross in the mail compose area (entire thing - I
> > > > can't type anything). I have XP on another partition and it works fine on it.
> > > >
> > > > Please shed some light.
> > > >
> > > > Malay
> > > >
> > > > "Photubias" wrote:
> > > >
> > > > > I use Outlook Web Access through IE7 and it works great. But when i want to
> > > > > create a mail. I only see a red cross where I used to type my message...
> > > > > Is there a patch for this?
> > > > > Thanks
> > > > >
> > > > >

Steve Marriott · External Since: Mar 02, 2007 Posts: 14

It is a problem with IE7. On the Outlook Web Acces sign in screen, select
the Basic client.

Your company's server needs an update for Outlook Web Acces to work with
IE7.

"Rosemarie" <Rosemarie.TakeThisOut@discussions.microsoft.com> wrote in message
news:681828EB-3A63-4F8A-942A-FACE27F06D59@microsoft.com...
> Thank you Don, but I don't know how to do that as this is all new to me.
> I
> see what I can do. Dose downloading Fire Fox change anything with
> Win.Live ?
>
>
>
> "Don Holbrook" wrote:
>
>> I still have not found a fix for this problem. However I downloaded Fire
>> Fox
>> and that works just fine.
>>
>> "Rosemarie" wrote:
>>
>> > I'm new to Vista and have the 'Exact' some issue. I can not type into
>> > the
>> > compose portion of the mailbox. The red x is all I see. As I can send
>> > it, I
>> > did to another my other account. And the x comes up as a ? mark
>> > symbol.
>> > I've spent all day on the phone with microsoft and Windows Live without
>> > resoloution. Has any one figured out what the fix is?
>> >
>> > thanks
>> >
>> > "Don Holbrook" wrote:
>> >
>> > > I am having the same problem. I am using OWA on a Vista Home Premium
>> > > version, hoewever I get the same results on Vista Pro @ work. It
>> > > also works
>> > > fine on my XP machines. I have 2 different OWA mailboxes that I have
>> > > this
>> > > problem with.
>> > >
>> > > "Malay Thakershi" wrote:
>> > >
>> > > > I don't understand this. It is a vista problem.
>> > > >
>> > > > I installed Vista business and use OWA without any problems for 1
>> > > > week.
>> > > > Then I started getting a red cross in the mail compose area (entire
>> > > > thing - I
>> > > > can't type anything). I have XP on another partition and it works
>> > > > fine on it.
>> > > >
>> > > > Please shed some light.
>> > > >
>> > > > Malay
>> > > >
>> > > > "Photubias" wrote:
>> > > >
>> > > > > I use Outlook Web Access through IE7 and it works great. But when
>> > > > > i want to
>> > > > > create a mail. I only see a red cross where I used to type my
>> > > > > message...
>> > > > > Is there a patch for this?
>> > > > > Thanks
>> > > > >
>> > > > >

Cynthia Louise · External Since: Apr 07, 2007 Posts: 1

I am having the same problem- there is a red cross inside a box in the top
left hand corner and I cannot type a message. Has anyone figured this out
yet?

"Photubias" wrote:

> I use Outlook Web Access through IE7 and it works great. But when i want to
> create a mail. I only see a red cross where I used to type my message...
> Is there a patch for this?
> Thanks
>
>

Rosemarie · External Since: Mar 03, 2007 Posts: 10

Cynthia, All I know is that the fix needs to be done with webmail and that
for me is at work. If you check this thread, you will see that using fire
fox may work. I haven't tried it yet as I'm waiting for my work IT office to
get the fix for this.

rosemarie

"Cynthia Louise" wrote:

> I am having the same problem- there is a red cross inside a box in the top
> left hand corner and I cannot type a message. Has anyone figured this out
> yet?
>
> "Photubias" wrote:
>
> > I use Outlook Web Access through IE7 and it works great. But when i want to
> > create a mail. I only see a red cross where I used to type my message...
> > Is there a patch for this?
> > Thanks
> >
> >

Gary VanderMolen · External Since: Mar 09, 2007 Posts: 4539

Your issue sounds like the problem Vista users are having with
the OWA mode of Microsoft Exchange Server. This is because
Vista no longer includes support for the ActiveX control that is used
for HTML editing in Outlook Web Access. Your employer's server
administrator will need to apply a hotfix to the Exchange server.

http://uksbsguy.com/blogs/doverton/archive/2007/03/14/are-you-finding-...look-we

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=470074&SiteID=17

Gary VanderMolen

"Cynthia Louise" <Cynthia Louise DeleteThis @discussions.microsoft.com> wrote in message
news:32CBFE50-0E2F-4634-9556-E2C6A25349D9@microsoft.com...
>I am having the same problem- there is a red cross inside a box in the top
> left hand corner and I cannot type a message. Has anyone figured this out
> yet?
>
> "Photubias" wrote:
>
>> I use Outlook Web Access through IE7 and it works great. But when i want to
>> create a mail. I only see a red cross where I used to type my message...
>> Is there a patch for this?
>> Thanks
>>
>>