Outlook 2002 not retaining password in Vista Home Basic

I have gone into Tools/email accounts every time, selected ' remember
password' checkbox and run test, receiving complete connection respond. When
I exit Outlook and then return, when I select send /receive, I am prompted
for password.
If I now go into email accounts, the password field is blank, but the check
box is still selected.

"Matt I." wrote:

> That happens when Mail cannot identify using the password you have set.
> Either you have set the wrong password or have not set one.
>
> "Prescott" <Prescott RemoveThis @discussions.microsoft.com> wrote in message
> news:EE7E9DC0-C441-40F6-AEDC-85ABB170983C@microsoft.com...
> > Password for email account is needed everytime I want to access my POP3
> > email
> > account. I have seen on the knowledge base that this issue can be
> > resolved
> > by going into the registry for older OS, but it does not reference a fix
> > when
> > using Vista.
> >
> > I don't want to go into the registry armed with the wrong information.
> >
> > Thanks,
> >
> > Prescott
>

"Prescott" <Prescott DeleteThis @discussions.microsoft.com> wrote in message
news:3F1E02B2-1EA4-4769-983C-1041C9EDCD12@microsoft.com...
>I have gone into Tools/email accounts every time, selected ' remember
> password' checkbox and run test, receiving complete connection respond.
> When
> I exit Outlook and then return, when I select send /receive, I am prompted
> for password.
> If I now go into email accounts, the password field is blank, but the
> check
> box is still selected.
>
> "Matt I." wrote:
>
I Had the same problem in Outlook 2003.
Do the folowing: Tools-email accounts-(Highlight name)-More
Settings-Outgoing Server-Choose, "My outgoing server(smtp) requires
auth....Coose first radio "Use same settings as my incoming server"




>> That happens when Mail cannot identify using the password you have set.
>> Either you have set the wrong password or have not set one.
>>
>> "Prescott" <Prescott DeleteThis @discussions.microsoft.com> wrote in message
>> news:EE7E9DC0-C441-40F6-AEDC-85ABB170983C@microsoft.com...
>> > Password for email account is needed everytime I want to access my POP3
>> > email
>> > account. I have seen on the knowledge base that this issue can be
>> > resolved
>> > by going into the registry for older OS, but it does not reference a
>> > fix
>> > when
>> > using Vista.
>> >
>> > I don't want to go into the registry armed with the wrong information.
>> >
>> > Thanks,
>> >
>> > Prescott
>>

"Cal Marder" wrote:

> "Prescott" <Prescott.DeleteThis@discussions.microsoft.com> wrote in message
> news:3F1E02B2-1EA4-4769-983C-1041C9EDCD12@microsoft.com...
> >I have gone into Tools/email accounts every time, selected ' remember
> > password' checkbox and run test, receiving complete connection respond.
> > When
> > I exit Outlook and then return, when I select send /receive, I am prompted
> > for password.
> > If I now go into email accounts, the password field is blank, but the
> > check
> > box is still selected.
> >
> > "Matt I." wrote:
> >
> I Had the same problem in Outlook 2003.
> Do the folowing: Tools-email accounts-(Highlight name)-More
> Settings-Outgoing Server-Choose, "My outgoing server(smtp) requires
> auth....Coose first radio "Use same settings as my incoming server"
>
>
>
>
> >> That happens when Mail cannot identify using the password you have set.
> >> Either you have set the wrong password or have not set one.
> >>
> >> "Prescott" <Prescott.DeleteThis@discussions.microsoft.com> wrote in message
> >> news:EE7E9DC0-C441-40F6-AEDC-85ABB170983C@microsoft.com...
> >> > Password for email account is needed everytime I want to access my POP3
> >> > email
> >> > account. I have seen on the knowledge base that this issue can be
> >> > resolved
> >> > by going into the registry for older OS, but it does not reference a
> >> > fix
> >> > when
> >> > using Vista.
> >> >
> >> > I don't want to go into the registry armed with the wrong information.
> >> >
> >> > Thanks,
> >> >
> >> > Prescott
> >>
>
>
>

I'm having the exact same problem. Has nothing to do with what Matt I. has
indicated. If found the XP fix online, but there is nothing for Vista. This
VISTA is a total piece of junk, if you ask me. It won't recognize printers,
won't allow other computers on a network to recognize it, and I've spent tons
of hours fixing stupid little things like the password junk. VISTA needs to
be able to see better.......what junk!

"Cal Marder" wrote:

> "Prescott" <Prescott.RemoveThis@discussions.microsoft.com> wrote in message
> news:3F1E02B2-1EA4-4769-983C-1041C9EDCD12@microsoft.com...
> >I have gone into Tools/email accounts every time, selected ' remember
> > password' checkbox and run test, receiving complete connection respond.
> > When
> > I exit Outlook and then return, when I select send /receive, I am prompted
> > for password.
> > If I now go into email accounts, the password field is blank, but the
> > check
> > box is still selected.
> >
> > "Matt I." wrote:
> >
> I Had the same problem in Outlook 2003.
> Do the folowing: Tools-email accounts-(Highlight name)-More
> Settings-Outgoing Server-Choose, "My outgoing server(smtp) requires
> auth....Coose first radio "Use same settings as my incoming server"
>
>
>
>
> >> That happens when Mail cannot identify using the password you have set.
> >> Either you have set the wrong password or have not set one.
> >>
> >> "Prescott" <Prescott.RemoveThis@discussions.microsoft.com> wrote in message
> >> news:EE7E9DC0-C441-40F6-AEDC-85ABB170983C@microsoft.com...
> >> > Password for email account is needed everytime I want to access my POP3
> >> > email
> >> > account. I have seen on the knowledge base that this issue can be
> >> > resolved
> >> > by going into the registry for older OS, but it does not reference a
> >> > fix
> >> > when
> >> > using Vista.
> >> >
> >> > I don't want to go into the registry armed with the wrong information.
> >> >
> >> > Thanks,
> >> >
> >> > Prescott
> >>
>
>
>

On Feb 17, 4:24 pm, David H <Dav... DeleteThis @discussions.microsoft.com> wrote:
> I'm having the exact same problem. Has nothing to do with what Matt I. has
> indicated. If found the XP fix online, but there is nothing for Vista. This
> VISTA is a total piece of junk, if you ask me. It won't recognize printers,
> won't allow other computers on a network to recognize it, and I've spent tons
> of hours fixing stupid little things like the password junk. VISTA needs to
> be able to see better.......what junk!
>
> "Cal Marder" wrote:
> > "Prescott" <Presc... DeleteThis @discussions.microsoft.com> wrote in message
> >news:3F1E02B2-1EA4-4769-983C-1041C9EDCD12@microsoft.com...
> > >I have gone into Tools/email accounts every time, selected ' remember
> > > password' checkbox and run test, receiving complete connection respond.
> > > When
> > > I exit Outlook and then return, when I select send /receive, I am prompted
> > > for password.
> > > If I now go into email accounts, the password field is blank, but the
> > > check
> > > box is still selected.
>
> > > "Matt I." wrote:
>
> > I Had the same problem in Outlook 2003.
> > Do the folowing: Tools-email accounts-(Highlight name)-More
> > Settings-Outgoing Server-Choose, "My outgoing server(smtp) requires
> > auth....Coose first radio "Use same settings as my incoming server"
>
> > >> That happens when Mail cannot identify using the password you have set.
> > >> Either you have set the wrong password or have not set one.
>
> > >> "Prescott" <Presc... DeleteThis @discussions.microsoft.com> wrote in message
> > >>news:EE7E9DC0-C441-40F6-AEDC-85ABB170983C@microsoft.com...
> > >> > Password for email account is needed everytime I want to access my POP3
> > >> > email
> > >> > account. I have seen on the knowledge base that this issue can be
> > >> > resolved
> > >> > by going into the registry for older OS, but it does not reference a
> > >> > fix
> > >> > when
> > >> > using Vista.
>
> > >> > I don't want to go into the registry armed with the wrong information.
>
> > >> > Thanks,
>
> > >> > Prescott

I am having the same issue. Did you guys find a way around it?

Mike

I have also been having this problem. I've tried all the steps described in
this post from the various people and also tried to adjust registry, but
wasn't allowed to delete the key that it described to delete. I would
appreciate someone looking into this and giving a solution. Thank you!

It seems that this is a known problem.

see
http://www.outlook-tips.net/howto/vista.htm

Can't seen how we can hope for a solution. Guess we need to upgrade to a supported version of Outlook!

It seems like this issue is in stall mode. Is anyone looking into this? I
am using Vista Home Premium and having the same issue. Every time I close
Outlook, it requires that I reenter the password.

Looking at the Outlook newsgroups, there are a lot of meesages about this
problem with Outlook 2002.

This error with Outlook 2002 when installed on Windows Vista. The technical
details are that Outlook 2002 uses the "Protected Storage Interface" to
store its passwords, and this is not supported in Windows Vista. The
following article describes the problem in more detail, but does not give a
fix for Outlook 2002 when installed on Vista.

Save password setting not retained in Outlook or Outlook Express:
http://support.microsoft.com/kb/290684/en-us

Mainstream support for Outlook 2002 ended in June, 2006.


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"Dawn" <Dawn.RemoveThis@discussions.microsoft.com> wrote in message
news:EB19C928-AD29-4715-9327-FFBF11BA1DEC@microsoft.com...
>I have also been having this problem. I've tried all the steps described
>in
> this post from the various people and also tried to adjust registry, but
> wasn't allowed to delete the key that it described to delete. I would
> appreciate someone looking into this and giving a solution. Thank you!

How lame! Someone should do something about this anyway.

"Ronnie Vernon MVP" wrote:

> Looking at the Outlook newsgroups, there are a lot of meesages about this
> problem with Outlook 2002.
>
> This error with Outlook 2002 when installed on Windows Vista. The technical
> details are that Outlook 2002 uses the "Protected Storage Interface" to
> store its passwords, and this is not supported in Windows Vista. The
> following article describes the problem in more detail, but does not give a
> fix for Outlook 2002 when installed on Vista.
>
> Save password setting not retained in Outlook or Outlook Express:
> http://support.microsoft.com/kb/290684/en-us
>
> Mainstream support for Outlook 2002 ended in June, 2006.
>
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "Dawn" <Dawn DeleteThis @discussions.microsoft.com> wrote in message
> news:EB19C928-AD29-4715-9327-FFBF11BA1DEC@microsoft.com...
> >I have also been having this problem. I've tried all the steps described
> >in
> > this post from the various people and also tried to adjust registry, but
> > wasn't allowed to delete the key that it described to delete. I would
> > appreciate someone looking into this and giving a solution. Thank you!
>

I am having the same problem. I have tried everything that has been suggested
but nothing works. Doe anyone have an idea of the next step. I have seven
email addresses and it is impossible to input the passwords everytime.


"Dawn" wrote:

> How lame! Someone should do something about this anyway.
>
> "Ronnie Vernon MVP" wrote:
>
> > Looking at the Outlook newsgroups, there are a lot of meesages about this
> > problem with Outlook 2002.
> >
> > This error with Outlook 2002 when installed on Windows Vista. The technical
> > details are that Outlook 2002 uses the "Protected Storage Interface" to
> > store its passwords, and this is not supported in Windows Vista. The
> > following article describes the problem in more detail, but does not give a
> > fix for Outlook 2002 when installed on Vista.
> >
> > Save password setting not retained in Outlook or Outlook Express:
> > http://support.microsoft.com/kb/290684/en-us
> >
> > Mainstream support for Outlook 2002 ended in June, 2006.
> >
> >
> > --
> >
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> >
> >
> > "Dawn" <Dawn.DeleteThis@discussions.microsoft.com> wrote in message
> > news:EB19C928-AD29-4715-9327-FFBF11BA1DEC@microsoft.com...
> > >I have also been having this problem. I've tried all the steps described
> > >in
> > > this post from the various people and also tried to adjust registry, but
> > > wasn't allowed to delete the key that it described to delete. I would
> > > appreciate someone looking into this and giving a solution. Thank you!
> >

I am also having this problem and I find it crazy that they are not doing
anything about it! Has anybody got any news or found solutions yet?
This password problem is driving me crazy! And I also cannot print to the
network printer, I wish I had XP.

"Chopsaw" wrote:

> I am having the same problem. I have tried everything that has been suggested
> but nothing works. Doe anyone have an idea of the next step. I have seven
> email addresses and it is impossible to input the passwords everytime.
>
>
> "Dawn" wrote:
>
> > How lame! Someone should do something about this anyway.
> >
> > "Ronnie Vernon MVP" wrote:
> >
> > > Looking at the Outlook newsgroups, there are a lot of meesages about this
> > > problem with Outlook 2002.
> > >
> > > This error with Outlook 2002 when installed on Windows Vista. The technical
> > > details are that Outlook 2002 uses the "Protected Storage Interface" to
> > > store its passwords, and this is not supported in Windows Vista. The
> > > following article describes the problem in more detail, but does not give a
> > > fix for Outlook 2002 when installed on Vista.
> > >
> > > Save password setting not retained in Outlook or Outlook Express:
> > > http://support.microsoft.com/kb/290684/en-us
> > >
> > > Mainstream support for Outlook 2002 ended in June, 2006.
> > >
> > >
> > > --
> > >
> > > Ronnie Vernon
> > > Microsoft MVP
> > > Windows Shell/User
> > >
> > >
> > > "Dawn" <Dawn RemoveThis @discussions.microsoft.com> wrote in message
> > > news:EB19C928-AD29-4715-9327-FFBF11BA1DEC@microsoft.com...
> > > >I have also been having this problem. I've tried all the steps described
> > > >in
> > > > this post from the various people and also tried to adjust registry, but
> > > > wasn't allowed to delete the key that it described to delete. I would
> > > > appreciate someone looking into this and giving a solution. Thank you!
> > >

I have a trick, to resolve the Outlook XP-Vista password conflict. It’s not a most secure solution, but if the MS don’t want to give me official and secure solution… OK, I do what I can. Do the following steps:

1. Download and install the AutoHotkey freeware from http://www.autohotkey.com/download/

2. Start the Notepad, and copy this text to Notepad:

IfWinExist, Inbox - Microsoft Outlook,
{
WinActivate, Inbox - Microsoft Outlook,
ExitApp
}

Run OUTLOOK.EXE

Sleep, 10000

IfWinNotActive, Enter Network Password, , WinActivate, Enter Network Password,
WinWaitActive, Enter Network Password,
Gosub, SendPasword

WinWait, Inbox - Microsoft Outlook,
IfWinNotActive, Inbox - Microsoft Outlook, , WinActivate, Inbox - Microsoft Outlook,
WinWaitActive, Inbox - Microsoft Outlook,

Send, {F9}
ExitApp

SendPasword:

ControlGetText, UserName, RichEdit20A1

If UserName = Type_username1_here
Send, Type_password1_here{ENTER}

sleep, 1000

Return

3. Replace the Type_username1_here and Type_password1_here text with your really user name and password. If you have two password, you need modify the script:

IfWinExist, Inbox - Microsoft Outlook,
{
WinActivate, Inbox - Microsoft Outlook,
ExitApp
}

Run OUTLOOK.EXE

Sleep, 10000

IfWinNotActive, Enter Network Password, , WinActivate, Enter Network Password,
WinWaitActive, Enter Network Password,
Gosub, SendPasword

IfWinNotActive, Enter Network Password, , WinActivate, Enter Network Password,
WinWaitActive, Enter Network Password,
Gosub, SendPasword

WinWait, Inbox - Microsoft Outlook,
IfWinNotActive, Inbox - Microsoft Outlook, , WinActivate, Inbox - Microsoft Outlook,
WinWaitActive, Inbox - Microsoft Outlook,

Send, {F9}
ExitApp

SendPasword:

ControlGetText, UserName, RichEdit20A1

If UserName = Type_username1_here
Send, Type_password1_here{ENTER}

If UserName = Type_username2_here
Send, Type_password2_here[/i][/b]{ENTER}

sleep, 1000

Return

4. Save the text as OutlookStart.ahk to your desktop.

5. Start the installed Ahk2Exe.exe program.

6. Fill out the “Source (script file)� field, browse for OutlookStart.ahk on desktop.

7. Fill out the “Destenation (.exe file)� field, browse where you want to create the program, and type name (OutlookStart.exe), which will be starting the Outlook XP, and automatically enter your password.

8. Press the “>Convert<� button.

9. Forget the original Outlook icon, start the created OutlookStart.exe, and enjoy!

I hope this trick working for everyone, and MS don’t get honuorless, extra money by Office upgrades!

Thank you, Coyote_hu. Microsoft should be ashamed of themselves!

I followed your advice and was partially successful. I have three email accounts, and the script does not set up all three. Would you be kind enough to modify your script for three accounts, or tell me how to?

Thanks!

If you have three accounts, then you can copy-paste (and fill out) red lines once.

Coyote_HU thank you so much for this. I am very happy with Vista (on a new Dell) and this was the only problem I appeared to have (so far) and I thank you for the fix.

Personally I think MSFT produce great products and considering how good XP and Vista are I have no problem when occasionally old stuff does not work with new stuff.

I have four accounts and I found that when I copied the red lines it did not work, the password was duplicated. However, if I left out the [/i][/b] and just made all four password lines the same, ie the same as the first, it all works.

Thank you, Coyote_hu, well done fixing MS mess.

I followed your advice and was not so successful.
I have the oulookstart.exe working. when I double click it, the outlook opens but still wants the passwords, there is a small H Icon on the lower left bar near the language bar which stays there even after I close outlook.
if I double click the outlookstart.exe again there will be a second H icon near the language bar.
Any ideas what I am doing wrong?

thanks a lot.