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Java works under one user but not the other? updated quest..

 
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rjboney
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Since: Feb 22, 2007
Posts: 3



PostPosted: Thu Jul 05, 2007 4:02 am    Post subject: Java works under one user but not the other? updated question
Archived from groups: microsoft>public>windows>vista>games (more info?)

While trying to play POGO.com games. I got error msg [Java Not Found or Not
Working]. Pogo had worked prior to today. Something has changed, but I can
not figure it out. I can log on to Pogo ok and play non-Java based games.
When I select a Java based screen it goes to game popup and starts loading
then popup closes and site goes to error msg. screen. It does this wheather I
use IE7.0 or Firefox 2.0, I get the same error. Java console is enabled for
Tray but does not show with browser in use, there fore can not check Java
execution steps.
Java does not work for Vista User acct.rjboney. Every thing works ok if I
logout and login underVista user acct. pdboney. Both accounts have the same
administrator rights. I ran the following tests.

Vista User Acct. pdboney Java test results
Ran Java.com java test and It showes installation ok.
Ran Pogo's EA support test for Java with results:
Java 1.6.0_01 (Sun Microsystems Inc.)
Windows Vista 6.0 (x86)
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR
2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)

Vista User Acct. rjboney Java test results
RanJava.com java test and it goes to web site:
http://java.com/en/download/help/testvm.xml but no test seems to run.
Ran Pogo's EA support test for Java with results:
No info just a square with a red [X].

I have checked and/or tried the following.
Popup blockers are off.
I have deleted cache and temporary internet files.
Uninstalled and reinstalled Java with firewall disabled and Vista UAC
disabled.
Windows Updates are upto date.
Problem still there. Pogo and Java work ok under other Vista User Accouts
but not this User Account.
I get the same error when I use IE7.0 or Firefox 2.0
I checked McAfee and Java Platform has permission enabled for Java.

* IS there some file or fix for a User acct. that would not automatically be
fixed by reinstalling Java?

* Is there possibly a Windows security system blocking Java that I do not
know or, and if so how do I check it? Example UAC?

I could possibly create a new User Account but would perfer not to as I am
the primary user of this computer and it would be a lot of work transfering
user data across and I am not sure if problem would not follow. I would do
this as a last resort.

system information.

OS Name Microsoft® Windows Vista™ Ultimate
Version 6.0.6000 Build 6000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name RJBONEY-LAPTOP
System Manufacturer Dell Inc.
System Model MM061
System Type X86-based PC
Processor Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz, 2000 Mhz, 2
Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. A14, 4/2/2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "6.0.6000.20500"
User Name rjboney-laptop\rjboney
Time Zone Central Daylight Time
Total Physical Memory 2,037.82 MB
Available Physical Memory 935.73 MB
Total Virtual Memory 4.19 GB
Available Virtual Memory 2.86 GB
Page File Space 2.28 GB
Page File C:\pagefile.sys


windows IE7.0

Version: 7.0.6000.16473
Cipher Strength: 256-bit
Update Version:0

Firefox 2.0

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1) Gecko/20061010
Firefox/2.0


Java
Version 1.6.0 (build 1.6.0_01-b06)

Enabled in:
java control for IE
IE7.0 internet options, Advanced
Manage add-ons Sun Java Console enabled

Macafee

Security Center-
Version 7.2
Build 7.2.147
Language: en-us
last update 4/14/2007

Personal Firewall-
Version 8.2
Build 8.2.122
Language: en-us
last update 6/25/2007
Program Permssion[ javaw.exe, jusched.exe both have full access]

Spam Killer-
Version 8.2
Build 8.2.137
Language: en-us
last update 7/4/2007
Content Version: 615.613.165.165

Privacy Service-
Version 9.2
Build 9.2.134
Language: en-us
last update 6/9/2007
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Andy
External


Since: Mar 15, 2007
Posts: 154



PostPosted: Thu Jul 05, 2007 1:39 pm    Post subject: Re: Java works under one user but not the other? updated question [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"rjboney" wrote in message

> While trying to play POGO.com games. I got error msg [Java Not Found or
> Not
> Working]. Pogo had worked prior to today. Something has changed, but I can
> not figure it out. I can log on to Pogo ok and play non-Java based games.
> When I select a Java based screen it goes to game popup and starts loading
> then popup closes and site goes to error msg. screen. It does this
> wheather I
> use IE7.0 or Firefox 2.0, I get the same error. Java console is enabled
> for
> Tray but does not show with browser in use, there fore can not check Java
> execution steps.
> Java does not work for Vista User acct.rjboney. Every thing works ok if I
> logout and login underVista user acct. pdboney. Both accounts have the
> same
> administrator rights. I ran the following tests.

Yes, Java has issues under Vista.

I've not tried what you suggested, but I finally got Java running in Firefox
recently, and I know I've seen 3 systems in my "shop" because people can't
play on Pogo (popular site). My suggestion? Call Electronic Arts. If you've
tested other sites that use Java and Java works on those sites (on both
accounts) then chances are this is a problem with the Pogo site, or a
combination of Java being "Semi-functional" and Pogo's website being a pile.

Good luck.
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rjboney
External


Since: Feb 22, 2007
Posts: 12



PostPosted: Fri Jul 06, 2007 6:05 am    Post subject: Re: Java works under one user but not the other? More updated information! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Java doesn't work under my vista login on my laptop. It works fine under my
wifes and kids logons. Problem seems to be and interface problem with Vista
and Java in only on one login. I have reloaded Java multiple times, but
something in only this one user account is not being replaced. All settings
are the same for all Vista Login accounts.


"Andy" wrote in message

> "rjboney" wrote in message
>
>> While trying to play POGO.com games. I got error msg [Java Not Found or
>> Not
>> Working]. Pogo had worked prior to today. Something has changed, but I
>> can
>> not figure it out. I can log on to Pogo ok and play non-Java based games.
>> When I select a Java based screen it goes to game popup and starts
>> loading
>> then popup closes and site goes to error msg. screen. It does this
>> wheather I
>> use IE7.0 or Firefox 2.0, I get the same error. Java console is enabled
>> for
>> Tray but does not show with browser in use, there fore can not check Java
>> execution steps.
>> Java does not work for Vista User acct.rjboney. Every thing works ok if I
>> logout and login underVista user acct. pdboney. Both accounts have the
>> same
>> administrator rights. I ran the following tests.
>
> Yes, Java has issues under Vista.
>
> I've not tried what you suggested, but I finally got Java running in
> Firefox recently, and I know I've seen 3 systems in my "shop" because
> people can't play on Pogo (popular site). My suggestion? Call Electronic
> Arts. If you've tested other sites that use Java and Java works on those
> sites (on both accounts) then chances are this is a problem with the Pogo
> site, or a combination of Java being "Semi-functional" and Pogo's website
> being a pile.
>
> Good luck.
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