Internet not connecting

ra-ra · External Since: Aug 06, 2007 Posts: 1

I purchased a compaq presario PC with Vista Home edition installed on it last
week.
I had to install a usb wireless internet connector. It connected to the net
for the first week but now refuses to do so. it has the icon in the bottom
right corner with the two computers with a cross, but when you click it and
hover above the internet connection it says it is connected, but when you
click on it it tells me that it isnt connected. i try to connect but then it
tells me it cant because of an 'unknown error'. The adaptor is working and it
tells me there is a wireless connection available but it won't let me connect.

does anyone know what it is and if so, how to help me?

Thank you!

zzzorrro · External Since: Aug 06, 2007 Posts: 2

I had a similar problem...It's a windows vista issue...I could connect to
local network but not the internet.

The issue is caused by a lack of a correct association on the SonicWALL
between the computer running Windows Vista and its assigned IP address.
Follow these steps to work around the issue by editing the System Registry:

Click the Start button.
Select All Programs > Accessories.
Right click Command Prompt and click Run as administrator.
Type regedit.exe and press enter.
Go to the following location:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
Right click this entry and select New Dword.
Rename the new entry ArpRetryCount (leave it set to 0 by default).
Restart the computer.
Reassociate with the SonicWALL. You should notice a successful connection.

"ra-ra" wrote:

> I purchased a compaq presario PC with Vista Home edition installed on it last
> week.
> I had to install a usb wireless internet connector. It connected to the net
> for the first week but now refuses to do so. it has the icon in the bottom
> right corner with the two computers with a cross, but when you click it and
> hover above the internet connection it says it is connected, but when you
> click on it it tells me that it isnt connected. i try to connect but then it
> tells me it cant because of an 'unknown error'. The adaptor is working and it
> tells me there is a wireless connection available but it won't let me connect.
>
> does anyone know what it is and if so, how to help me?
>
> Thank you!

ra-ra · External Since: Aug 07, 2007 Posts: 1

I may sound really stupid right now.... but whats a sonicwall? and where do i
find it?

"zzzorrro" wrote:

> I had a similar problem...It's a windows vista issue...I could connect to
> local network but not the internet.
>
> The issue is caused by a lack of a correct association on the SonicWALL
> between the computer running Windows Vista and its assigned IP address.
> Follow these steps to work around the issue by editing the System Registry:
>
> Click the Start button.
> Select All Programs > Accessories.
> Right click Command Prompt and click Run as administrator.
> Type regedit.exe and press enter.
> Go to the following location:
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
> Right click this entry and select New Dword.
> Rename the new entry ArpRetryCount (leave it set to 0 by default).
> Restart the computer.
> Reassociate with the SonicWALL. You should notice a successful connection.
>
>
> "ra-ra" wrote:
>
> > I purchased a compaq presario PC with Vista Home edition installed on it last
> > week.
> > I had to install a usb wireless internet connector. It connected to the net
> > for the first week but now refuses to do so. it has the icon in the bottom
> > right corner with the two computers with a cross, but when you click it and
> > hover above the internet connection it says it is connected, but when you
> > click on it it tells me that it isnt connected. i try to connect but then it
> > tells me it cant because of an 'unknown error'. The adaptor is working and it
> > tells me there is a wireless connection available but it won't let me connect.
> >
> > does anyone know what it is and if so, how to help me?
> >
> > Thank you!

Generator · External Since: Aug 07, 2007 Posts: 1

i no this is a long shot... but in ie 7 go to tools/ internet options/
connections,,, and make sure never dial a connection is unticked ,,i had
the same problem with my router it said i was connection by the 2 small
montiors in taskbar had a red x i did us above and it was fine. either
that or reinstall your drivers if your using a usb modem or router.

--
Generator