Installing a network printer on a Dell Latitude 131L with ..

Bob K. · External Since: Jul 17, 2007 Posts: 1

I have a new Latitude 131L laptop with Windows Vista Ultimate installed that
is on a domain. When I try to add a network printer, it starts searching for
printers, then a message pops up that windows explorer has stopped working
and I get kicked out of the printer installation. I have tried this with UAC
enabled and disabled. Does anyone have any ideas or suggestions? I would
greatly appreciate any input.

Bob Kuzniewski
CCCHS

Alan Morris [MSFT] · External Since: Mar 02, 2006 Posts: 323

Are printers published into your Active Directory? If not you can disable
the AD search feature

gpedit.msc
Computer Configuration / Admin Templates / Printers / Add Printer wizard -
Network scan page (Managed network)
Disable or configure for you purpose

in a cmd window
gpupdate /force

this refreshes the policies

Now run Add Printer

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Bob K." <Bob K..RemoveThis@discussions.microsoft.com> wrote in message
news:973B153E-7AEC-46A7-926A-3C5DE23F7EF2@microsoft.com...
>I have a new Latitude 131L laptop with Windows Vista Ultimate installed
>that
> is on a domain. When I try to add a network printer, it starts searching
> for
> printers, then a message pops up that windows explorer has stopped working
> and I get kicked out of the printer installation. I have tried this with
> UAC
> enabled and disabled. Does anyone have any ideas or suggestions? I would
> greatly appreciate any input.
>
> Bob Kuzniewski
> CCCHS

Bob K. · External Since: Jul 18, 2007 Posts: 1

Hi Alan,

Thank you. My printers are not published in AD. I will try and disable the
AD search feature.

Bob Kuzniewski

"Alan Morris [MSFT]" wrote:

> Are printers published into your Active Directory? If not you can disable
> the AD search feature
>
> gpedit.msc
> Computer Configuration / Admin Templates / Printers / Add Printer wizard -
> Network scan page (Managed network)
> Disable or configure for you purpose
>
> in a cmd window
> gpupdate /force
>
> this refreshes the policies
>
> Now run Add Printer
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Bob K." <Bob K. RemoveThis @discussions.microsoft.com> wrote in message
> news:973B153E-7AEC-46A7-926A-3C5DE23F7EF2@microsoft.com...
> >I have a new Latitude 131L laptop with Windows Vista Ultimate installed
> >that
> > is on a domain. When I try to add a network printer, it starts searching
> > for
> > printers, then a message pops up that windows explorer has stopped working
> > and I get kicked out of the printer installation. I have tried this with
> > UAC
> > enabled and disabled. Does anyone have any ideas or suggestions? I would
> > greatly appreciate any input.
> >
> > Bob Kuzniewski
> > CCCHS
>
>
>

Donovan · External Since: Oct 08, 2006 Posts: 4

This worked for me. Thank you.

Donovan

"Alan Morris [MSFT]" wrote:

> Are printers published into your Active Directory? If not you can disable
> the AD search feature
>
> gpedit.msc
> Computer Configuration / Admin Templates / Printers / Add Printer wizard -
> Network scan page (Managed network)
> Disable or configure for you purpose
>
> in a cmd window
> gpupdate /force
>
> this refreshes the policies
>
> Now run Add Printer
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Bob K." <Bob K. RemoveThis @discussions.microsoft.com> wrote in message
> news:973B153E-7AEC-46A7-926A-3C5DE23F7EF2@microsoft.com...
> >I have a new Latitude 131L laptop with Windows Vista Ultimate installed
> >that
> > is on a domain. When I try to add a network printer, it starts searching
> > for
> > printers, then a message pops up that windows explorer has stopped working
> > and I get kicked out of the printer installation. I have tried this with
> > UAC
> > enabled and disabled. Does anyone have any ideas or suggestions? I would
> > greatly appreciate any input.
> >
> > Bob Kuzniewski
> > CCCHS
>
>
>