Installation of SamSung CLP-300 Printer on Vista Ultimate

Cas · External Since: Jul 13, 2007 Posts: 6

Help!
I am unable to install SamSung CLP-300 printer to my HP Pavillion dv900
LapTop with Vista Ultimate 32/64 bit. I have successfully installed this
printer on my desk top with Vista Home Premium with no problems, but am not
able to install it on my laptop, I have wasted hours, with no success! I have
tried to install from the installation CD, I have downloaded the Vista Driver
(so called compatable with my OS!) from samsung site, with no success. Keep
getting the error messages: "The printer can't install the Samsung CLP-300
kernel mode printer driver. To obtain a driver that is compatable with the
version of windows that you are running, contact the manafacurer"
"Windows found diver software for your device but encountered an error while
attempting to install it, The pinter driver is not compatable with a policy
on
your computer that blocks NT 4.0 drivers, Contact your device manafacturer"
I have contacted both Samsung & HP, they both say it is a windows problem
and to contact Microsoft, who are uncontactable during the hours I am
available to
do so. I am going nuts!! I really need my printer, PLEASE HELP!!!

Otto09 · External Since: Aug 31, 2009 Posts: 1

Me too. First, how do I know what 'flavor' of vista I have? It's not
like it's visible anywhere or you can find it in any directory that
mortals can access. I'm sure the information is SOMEWHERE but how in
the world is the ordinary customer supposed to know where to look?

Are all Microsoft customers assumed to have been born knowing precisely
which iteration of which OS they may or may not have on every computer
made?

How hard would it be to provide this information in an obvious place?
Not hard. But what the hell does MS care if you waste an hour online
trying to figure out the simplest connections?

I know, maybe the OS could detect the printer when you plug it in, and
automatically find the correct driver! Seems to me that used to be
standard procedure. No more.
Really great marketing decision, MS executives. Hope you all get big
bonuses for that cost saving move.

Then, I see that one driver available for one of the Vista species is
an 80 MB download. Isn't that rather large for one printer driver? What
do they think I'll do with a printer, launch it to Saturn?

so if you can tell me how I find out what version of Vista my Dell
Inspiron 15 has -- or even where I could find this out in less than two
hours, ... and then how to get the Samsung CLP-300 to work with this
very ordinary laptop, I will be most grateful.
BB in ny

--
Otto09

Chuck · External Since: Aug 03, 2007 Posts: 15

Gripe, Gripe, Gripe!
It's Microsoft's fault that you don't know what you bought?
Anyway the Vista version should not make any difference, unless you are
talking about the SP level, or connecting to a domain.
http://www.dell.com/us/en/home/notebooks/laptop-inspiron-1545/pd.aspx?...id=lapt
Dell's page for your laptop
Most OEM computers sold at retail have the lowest version of Vista.

As far as the 80 Meg "driver" package from the printer OEM--If it's for
Vista, the usual process is to install it, then connect the printer.
Otherwise, the default Vista included (if any) drivers will usually install.
The printer is not a current model, and was pre Vista.
Currently, the Samsung download site is down. The which driver, etc.
question is complicated by the fact that there is a network capable version
as well as a USB only version. The network version has the most up to date
drivers (Vista) The printer is also supported under Linux.
Massive size driver downloads are usually because
Multi language, Multi ops system, network drivers, and custom software are
included.

"Otto09" <guest.TakeThisOut@unknown-email.com> wrote in message
news:707ab1584176edad443c15ea8ddcabcc@nntp-gateway.com...
>
> Me too. First, how do I know what 'flavor' of vista I have? It's not
> like it's visible anywhere or you can find it in any directory that
> mortals can access. I'm sure the information is SOMEWHERE but how in
> the world is the ordinary customer supposed to know where to look?
>
> Are all Microsoft customers assumed to have been born knowing precisely
> which iteration of which OS they may or may not have on every computer
> made?
>
> How hard would it be to provide this information in an obvious place?
> Not hard. But what the hell does MS care if you waste an hour online
> trying to figure out the simplest connections?
>
> I know, maybe the OS could detect the printer when you plug it in, and
> automatically find the correct driver! Seems to me that used to be
> standard procedure. No more.
> Really great marketing decision, MS executives. Hope you all get big
> bonuses for that cost saving move.
>
> Then, I see that one driver available for one of the Vista species is
> an 80 MB download. Isn't that rather large for one printer driver? What
> do they think I'll do with a printer, launch it to Saturn?
>
> so if you can tell me how I find out what version of Vista my Dell
> Inspiron 15 has -- or even where I could find this out in less than two
> hours, ... and then how to get the Samsung CLP-300 to work with this
> very ordinary laptop, I will be most grateful.
> BB in ny
>
>
> --
> Otto09