Can't Install My Printer HELPPPPPP!

chattz · External Since: Aug 05, 2007 Posts: 1

I have the new *groans* VISTA.. I have tried installing my Deskjet 3520 both
with and without the installation disk and I continue to get the same
message:

Unable to install printer. Operation could not be completed.
(error0x000003eb)

I have searched everywhere can not find out what is wrong or what that error
message means.!!. I checked and it says my driver IS installed so that canâ€™t
be the problem ..or can it? ..So lost with this VISTA ..(Miss my Windows
XP)..Anyone know?â€¦Thanks in advance J
--
As I lay in my bed at night and gaze at the stars, I ask myself "Where in
the hell is my roof!?" Smile

KentuckyRanger · External Since: Aug 05, 2007 Posts: 7

One more thing. When HP finally updated the drivers for my Printer, I had to
install them with their software. From what I remember, I had to disable the
auto configure in Vista Ultimate and let the HP software install the drivers
itself. When the auto install Window came up I had to click out of the
program, I can't remember what the option is called. Something like Don't
allow Vista to install the drivers for this hardware or something like that.
HP has instructions on how to do this.
Also, You need to install the software before connecting the Printer to the
Computer. If you do it'll cause you all kinds of Headaches. I boo booed and
did this with the HP Scanner and after figuring it out, I had to plug it into
a diferent USB Port because I told Vista to ignore the Scanner in that Port.
Once I did this, everything worked fine.

"chattz" wrote:

> I have the new *groans* VISTA.. I have tried installing my Deskjet 3520 both
> with and without the installation disk and I continue to get the same
> message:
>
> Unable to install printer. Operation could not be completed.
> (error0x000003eb)
>
> I have searched everywhere can not find out what is wrong or what that error
> message means.!!. I checked and it says my driver IS installed so that canâ€™t
> be the problem ..or can it? ..So lost with this VISTA ..(Miss my Windows
> XP)..Anyone know?â€¦Thanks in advance J
> --
> As I lay in my bed at night and gaze at the stars, I ask myself "Where in
> the hell is my roof!?" Smile

PhiAlv · External Since: Jul 02, 2007 Posts: 6

I think I agree with KR's assessment of HP. I've been trying to install an
OfficeJet 4215 a-i-1 using freshly downloaded (and incredibly bloated)
Vista-acceptable software from the HP site and it keeps quitting when Vista
can't recognize the *.inf driver from HP. Unfortunately, I'm also
experiencing having that problem trying to install a Canon Canoscan Lide 20,
so HP isn't alone here. If these products aren't compatible with Vista, I
wish someone would just come out and say that, instead of wasting a lot of my
time trying to get them to work.

"KentuckyRanger" wrote:

> One more thing. When HP finally updated the drivers for my Printer, I had to
> install them with their software. From what I remember, I had to disable the
> auto configure in Vista Ultimate and let the HP software install the drivers
> itself. When the auto install Window came up I had to click out of the
> program, I can't remember what the option is called. Something like Don't
> allow Vista to install the drivers for this hardware or something like that.
> HP has instructions on how to do this.
> Also, You need to install the software before connecting the Printer to the
> Computer. If you do it'll cause you all kinds of Headaches. I boo booed and
> did this with the HP Scanner and after figuring it out, I had to plug it into
> a diferent USB Port because I told Vista to ignore the Scanner in that Port.
> Once I did this, everything worked fine.
>
> "chattz" wrote:
>
> > I have the new *groans* VISTA.. I have tried installing my Deskjet 3520 both
> > with and without the installation disk and I continue to get the same
> > message:
> >
> > Unable to install printer. Operation could not be completed.
> > (error0x000003eb)
> >
> > I have searched everywhere can not find out what is wrong or what that error
> > message means.!!. I checked and it says my driver IS installed so that canâ€™t
> > be the problem ..or can it? ..So lost with this VISTA ..(Miss my Windows
> > XP)..Anyone know?â€¦Thanks in advance J
> > --
> > As I lay in my bed at night and gaze at the stars, I ask myself "Where in
> > the hell is my roof!?" Smile