Install Freezes at last step

kxcntry99 · External Since: Aug 06, 2007 Posts: 2

Hello All,

I am really hoping you can help me with this one....

I have a new computer I have built with the following components
Intel 3.0 gig
1 gig ddr2
512 Geforce 7300GT
160 SATA HD

When I built it I bought a copy of win XP pro with a Vista express upgrade.
XP installed correctly but the upgrade has been giving me lots of trouble. It
should be noted that I received and OEM verision of Vista Business with my
express upgrade.

When I go thru the install I wish to do an upgrade, not a full install. I
enter the product key and the install works fine thru the final step,
"Completing Installation". During this step I get to 53% complete when I get
an error from C++ about "oobe" I do not have the exact error but I can get it
if more specifics are needed. Once I get this error I am told that the
install failed and that it is reverting to XP.

Thinking it was a component issue I tried putting it on another computer I
have. On this second computer I have tried both an upgrade and a full
install, I have removed all extra perriferals (zip disk, RAID card,
Soundcard) to bring it to a bland system. Either way I do the install
(upgrade or full) I get all the way thru to the last step again when it
freezes. I know that the install does some checks and that this last step can
take a long time so I have left it frozen overnight. I come back the next
morning and again I am told that the install failed and that XP has been
restored.

Ideas anyone?

Rick Rogers · External Since: Aug 19, 2006 Posts: 3018

Hi,

Have you cleaned the disk?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"kxcntry99" <kxcntry99.RemoveThis@discussions.microsoft.com> wrote in message
news:B95A3985-F25D-4D18-B7D5-9E01A2256FF3@microsoft.com...
> Hello All,
>
> I am really hoping you can help me with this one....
>
> I have a new computer I have built with the following components
> Intel 3.0 gig
> 1 gig ddr2
> 512 Geforce 7300GT
> 160 SATA HD
>
> When I built it I bought a copy of win XP pro with a Vista express
> upgrade.
> XP installed correctly but the upgrade has been giving me lots of trouble.
> It
> should be noted that I received and OEM verision of Vista Business with my
> express upgrade.
>
> When I go thru the install I wish to do an upgrade, not a full install. I
> enter the product key and the install works fine thru the final step,
> "Completing Installation". During this step I get to 53% complete when I
> get
> an error from C++ about "oobe" I do not have the exact error but I can get
> it
> if more specifics are needed. Once I get this error I am told that the
> install failed and that it is reverting to XP.
>
> Thinking it was a component issue I tried putting it on another computer I
> have. On this second computer I have tried both an upgrade and a full
> install, I have removed all extra perriferals (zip disk, RAID card,
> Soundcard) to bring it to a bland system. Either way I do the install
> (upgrade or full) I get all the way thru to the last step again when it
> freezes. I know that the install does some checks and that this last step
> can
> take a long time so I have left it frozen overnight. I come back the next
> morning and again I am told that the install failed and that XP has been
> restored.
>
> Ideas anyone?

stevenazyp · External Since: Aug 07, 2007 Posts: 1

I get the same type error. I finally am using my upgrade to Vista Home
Premium. I go through all the steps and get to "completing install" at 56%,
then it sticks. I waited it out this time, and got a runtime error, clicked
OK, then my screen went black for about 30 secs with a white mouse cursor,
then a restart with the message so fast about reverting that I couldn't
choose (or read) the other option, and now I'm back to XP again. This whole
process takes about 2 1/2 to 3 hours, so it's pretty frustrating hanging on
the final step.

Any suggestions other than clean the disk??

Thanks,

Steve

"Rick Rogers" wrote:

> Hi,
>
> Have you cleaned the disk?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "kxcntry99" <kxcntry99 DeleteThis @discussions.microsoft.com> wrote in message
> news:B95A3985-F25D-4D18-B7D5-9E01A2256FF3@microsoft.com...
> > Hello All,
> >
> > I am really hoping you can help me with this one....
> >
> > I have a new computer I have built with the following components
> > Intel 3.0 gig
> > 1 gig ddr2
> > 512 Geforce 7300GT
> > 160 SATA HD
> >
> > When I built it I bought a copy of win XP pro with a Vista express
> > upgrade.
> > XP installed correctly but the upgrade has been giving me lots of trouble.
> > It
> > should be noted that I received and OEM verision of Vista Business with my
> > express upgrade.
> >
> > When I go thru the install I wish to do an upgrade, not a full install. I
> > enter the product key and the install works fine thru the final step,
> > "Completing Installation". During this step I get to 53% complete when I
> > get
> > an error from C++ about "oobe" I do not have the exact error but I can get
> > it
> > if more specifics are needed. Once I get this error I am told that the
> > install failed and that it is reverting to XP.
> >
> > Thinking it was a component issue I tried putting it on another computer I
> > have. On this second computer I have tried both an upgrade and a full
> > install, I have removed all extra perriferals (zip disk, RAID card,
> > Soundcard) to bring it to a bland system. Either way I do the install
> > (upgrade or full) I get all the way thru to the last step again when it
> > freezes. I know that the install does some checks and that this last step
> > can
> > take a long time so I have left it frozen overnight. I come back the next
> > morning and again I am told that the install failed and that XP has been
> > restored.
> >
> > Ideas anyone?
>
>

Rick Rogers · External Since: Aug 19, 2006 Posts: 3018

Hi,

It may be currently installed video drivers, antivirus software, or
something else - difficult to tell with an upgrade. Uninstalling video
support software and reverting to a standard VGA driver, and completely
removing any installed antivirus software can often help.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"stevenazyp" <stevenazyp RemoveThis @discussions.microsoft.com> wrote in message
news:01FA3D47-890F-4485-BD69-0018E01E0F56@microsoft.com...
>I get the same type error. I finally am using my upgrade to Vista Home
> Premium. I go through all the steps and get to "completing install" at
> 56%,
> then it sticks. I waited it out this time, and got a runtime error,
> clicked
> OK, then my screen went black for about 30 secs with a white mouse cursor,
> then a restart with the message so fast about reverting that I couldn't
> choose (or read) the other option, and now I'm back to XP again. This
> whole
> process takes about 2 1/2 to 3 hours, so it's pretty frustrating hanging
> on
> the final step.
>
> Any suggestions other than clean the disk??
>
> Thanks,
>
> Steve
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Have you cleaned the disk?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "kxcntry99" <kxcntry99 RemoveThis @discussions.microsoft.com> wrote in message
>> news:B95A3985-F25D-4D18-B7D5-9E01A2256FF3@microsoft.com...
>> > Hello All,
>> >
>> > I am really hoping you can help me with this one....
>> >
>> > I have a new computer I have built with the following components
>> > Intel 3.0 gig
>> > 1 gig ddr2
>> > 512 Geforce 7300GT
>> > 160 SATA HD
>> >
>> > When I built it I bought a copy of win XP pro with a Vista express
>> > upgrade.
>> > XP installed correctly but the upgrade has been giving me lots of
>> > trouble.
>> > It
>> > should be noted that I received and OEM verision of Vista Business with
>> > my
>> > express upgrade.
>> >
>> > When I go thru the install I wish to do an upgrade, not a full install.
>> > I
>> > enter the product key and the install works fine thru the final step,
>> > "Completing Installation". During this step I get to 53% complete when
>> > I
>> > get
>> > an error from C++ about "oobe" I do not have the exact error but I can
>> > get
>> > it
>> > if more specifics are needed. Once I get this error I am told that the
>> > install failed and that it is reverting to XP.
>> >
>> > Thinking it was a component issue I tried putting it on another
>> > computer I
>> > have. On this second computer I have tried both an upgrade and a full
>> > install, I have removed all extra perriferals (zip disk, RAID card,
>> > Soundcard) to bring it to a bland system. Either way I do the install
>> > (upgrade or full) I get all the way thru to the last step again when it
>> > freezes. I know that the install does some checks and that this last
>> > step
>> > can
>> > take a long time so I have left it frozen overnight. I come back the
>> > next
>> > morning and again I am told that the install failed and that XP has
>> > been
>> > restored.
>> >
>> > Ideas anyone?
>>
>>

kxcntry99 · External Since: Aug 06, 2007 Posts: 2

Thanks for the tip Rick but I get the same result on two different clean
DVD's. Since there is nothing else in the computer than a PCI Express vid
card I am thinking there is something with the drivers there. I have already
uninstalled the Anti virus software.

I have read some about making an "F6 boot disk" using the vista drivers for
the vid card. I suppose i will try making this disk as well as removing any
of the video card support software.

Where could I find specific details about making an F6 boot disk with the
drivers I need?

"Rick Rogers" wrote:

> Hi,
>
> It may be currently installed video drivers, antivirus software, or
> something else - difficult to tell with an upgrade. Uninstalling video
> support software and reverting to a standard VGA driver, and completely
> removing any installed antivirus software can often help.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "stevenazyp" <stevenazyp.TakeThisOut@discussions.microsoft.com> wrote in message
> news:01FA3D47-890F-4485-BD69-0018E01E0F56@microsoft.com...
> >I get the same type error. I finally am using my upgrade to Vista Home
> > Premium. I go through all the steps and get to "completing install" at
> > 56%,
> > then it sticks. I waited it out this time, and got a runtime error,
> > clicked
> > OK, then my screen went black for about 30 secs with a white mouse cursor,
> > then a restart with the message so fast about reverting that I couldn't
> > choose (or read) the other option, and now I'm back to XP again. This
> > whole
> > process takes about 2 1/2 to 3 hours, so it's pretty frustrating hanging
> > on
> > the final step.
> >
> > Any suggestions other than clean the disk??
> >
> > Thanks,
> >
> > Steve
> >
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> Have you cleaned the disk?
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "kxcntry99" <kxcntry99.TakeThisOut@discussions.microsoft.com> wrote in message
> >> news:B95A3985-F25D-4D18-B7D5-9E01A2256FF3@microsoft.com...
> >> > Hello All,
> >> >
> >> > I am really hoping you can help me with this one....
> >> >
> >> > I have a new computer I have built with the following components
> >> > Intel 3.0 gig
> >> > 1 gig ddr2
> >> > 512 Geforce 7300GT
> >> > 160 SATA HD
> >> >
> >> > When I built it I bought a copy of win XP pro with a Vista express
> >> > upgrade.
> >> > XP installed correctly but the upgrade has been giving me lots of
> >> > trouble.
> >> > It
> >> > should be noted that I received and OEM verision of Vista Business with
> >> > my
> >> > express upgrade.
> >> >
> >> > When I go thru the install I wish to do an upgrade, not a full install.
> >> > I
> >> > enter the product key and the install works fine thru the final step,
> >> > "Completing Installation". During this step I get to 53% complete when
> >> > I
> >> > get
> >> > an error from C++ about "oobe" I do not have the exact error but I can
> >> > get
> >> > it
> >> > if more specifics are needed. Once I get this error I am told that the
> >> > install failed and that it is reverting to XP.
> >> >
> >> > Thinking it was a component issue I tried putting it on another
> >> > computer I
> >> > have. On this second computer I have tried both an upgrade and a full
> >> > install, I have removed all extra perriferals (zip disk, RAID card,
> >> > Soundcard) to bring it to a bland system. Either way I do the install
> >> > (upgrade or full) I get all the way thru to the last step again when it
> >> > freezes. I know that the install does some checks and that this last
> >> > step
> >> > can
> >> > take a long time so I have left it frozen overnight. I come back the
> >> > next
> >> > morning and again I am told that the install failed and that XP has
> >> > been
> >> > restored.
> >> >
> >> > Ideas anyone?
> >>
> >>
>
>