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omega428
External
Since: Oct 31, 2009
Posts: 3
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 Posted: Sat Oct 31, 2009 12:27 pm Post subject: Error every time I try to send using distribution list?? Help
Archived from groups: microsoft>public>windows>vista>mail (more info?) |
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Here is the message I get from Comcast every time I try to send an email
using a distribution list.
An unknown error has occurred. Subject 'Fw: Florida Power & Light', Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Server
Response: '550 5.1.1 Not our Customer', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC69
Regular messages send just fine. Distribution lists I use have a range from
only 5 addresses to 58? |
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Gary VanderMolen
External
Since: Mar 09, 2007
Posts: 4539
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Posted: Sat Oct 31, 2009 12:36 pm Post subject: Re: Error every time I try to send using distribution list?? Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?) |
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Comcast made some changes in their email settings. Follow these steps:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288
Note that the outgoing server now requires port 587 rather than port 25.
Also, "My server requires authentication" must be checked.
Although those instructions were written for Outlook Express,
Windows Mail uses the same settings.
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"omega428" <omega428.RemoveThis@discussions.microsoft.com> wrote in message news:A4B20461-18CE-4C98-90E4-36FC040297E0@microsoft.com...
> Here is the message I get from Comcast every time I try to send an email
> using a distribution list.
>
> An unknown error has occurred. Subject 'Fw: Florida Power & Light', Account:
> 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Server
> Response: '550 5.1.1 Not our Customer', Port: 25, Secure(SSL): No, Server
> Error: 550, Error Number: 0x800CCC69
>
> Regular messages send just fine. Distribution lists I use have a range from
> only 5 addresses to 58? |
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omega428
External
Since: Oct 31, 2009
Posts: 3
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Posted: Sat Oct 31, 2009 2:47 pm Post subject: RE: Error every time I try to send using distribution list?? Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?) |
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I tried what Gary suggested and now I get:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.
The rejected e-mail address was 'alitoal@comcast.net'. Subject 'Fw: Florida
Power & Light', Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
Protocol: SMTP, Server Response: '550 5.1.1 Not our Customer', Port: 587,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
"omega428" wrote:
> Here is the message I get from Comcast every time I try to send an email
> using a distribution list.
>
> An unknown error has occurred. Subject 'Fw: Florida Power & Light', Account:
> 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Server
> Response: '550 5.1.1 Not our Customer', Port: 25, Secure(SSL): No, Server
> Error: 550, Error Number: 0x800CCC69
>
> Regular messages send just fine. Distribution lists I use have a range from
> only 5 addresses to 58? |
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Gary VanderMolen
External
Since: Mar 09, 2007
Posts: 4539
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Posted: Sat Oct 31, 2009 4:39 pm Post subject: Re: Error every time I try to send using distribution list?? Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?) |
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Comcast says they don't have a customer with the email address
alitoal RemoveThis @comcast.net. I tried it and got the same error.
Are you able to send to yourself? If so, your sending is working normally.
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"omega428" <omega428 RemoveThis @discussions.microsoft.com> wrote in message news:9E67FAE4-A51A-4C5B-BEE3-3C18A7A8F551@microsoft.com...
>I tried what Gary suggested and now I get:
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'alitoal@comcast.net'. Subject 'Fw: Florida
> Power & Light', Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
> Protocol: SMTP, Server Response: '550 5.1.1 Not our Customer', Port: 587,
> Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
>
>
> "omega428" wrote:
>
>> Here is the message I get from Comcast every time I try to send an email
>> using a distribution list.
>>
>> An unknown error has occurred. Subject 'Fw: Florida Power & Light', Account:
>> 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Server
>> Response: '550 5.1.1 Not our Customer', Port: 25, Secure(SSL): No, Server
>> Error: 550, Error Number: 0x800CCC69
>>
>> Regular messages send just fine. Distribution lists I use have a range from
>> only 5 addresses to 58? |
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omega428
External
Since: Oct 31, 2009
Posts: 3
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Posted: Sat Oct 31, 2009 9:09 pm Post subject: RE: Error every time I try to send using distribution list?? Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?) |
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Remove her and appears to be working. Thanks for the assistance.
"omega428" wrote:
> Here is the message I get from Comcast every time I try to send an email
> using a distribution list.
>
> An unknown error has occurred. Subject 'Fw: Florida Power & Light', Account:
> 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Server
> Response: '550 5.1.1 Not our Customer', Port: 25, Secure(SSL): No, Server
> Error: 550, Error Number: 0x800CCC69
>
> Regular messages send just fine. Distribution lists I use have a range from
> only 5 addresses to 58? |
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Gary VanderMolen
External
Since: Mar 09, 2007
Posts: 4539
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Posted: Sun Nov 01, 2009 2:38 pm Post subject: Re: Error every time I try to send using distribution list?? Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?) |
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You're very welcome. Thanks for reporting back.
I assume you are talking about the bad alitoal RemoveThis @comcast.net address.
Note: The custom here is to reply to the response rather than to your
own original post.
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"omega428" <omega428 RemoveThis @discussions.microsoft.com> wrote in message news:E34E50F4-C3AC-4B00-943D-59E4E6336611@microsoft.com...
> Remove her and appears to be working. Thanks for the assistance.
>
> "omega428" wrote:
>
>> Here is the message I get from Comcast every time I try to send an email
>> using a distribution list.
>>
>> An unknown error has occurred. Subject 'Fw: Florida Power & Light', Account:
>> 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Server
>> Response: '550 5.1.1 Not our Customer', Port: 25, Secure(SSL): No, Server
>> Error: 550, Error Number: 0x800CCC69
>>
>> Regular messages send just fine. Distribution lists I use have a range from
>> only 5 addresses to 58? |
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