Dial-Up Modem Error 633

Richard B · External Since: Jul 04, 2007 Posts: 16

I have been trying to identify a problem with my Dial-Up modem. A
problem exists where the connection is dropped, a redial is attempted,
but something in the system is still seeing the connection as open. But
when I look at the connection, it says it is closed. I have been
looking for causes and ways to correct this, but so far nothing has
worked. The modem is a: Conexant D850 PCI V.92 Modem.

Frankly, I don't know what to post here. There is so much information
that I could give I don't know what information would be useful in
asking for help.

I run a diagnostic, but it says it can't find anything wrong. I have
generated a Remote Access Diagnostic Report, but communication systems
is not one of my strong areas and I don't know what to look for.

So far the only way to recover from this problem is to reboot the PC.

I would appreciate any help, anyone could provide.

Thank you,

Richard..

P.S. If this is the wrong forum to post, please direct me to the correct
one.

Aanand Ramachandran · External Since: Feb 28, 2007 Posts: 34

Hi Richard,
Can you collect the following logs and send them to me? I will see
whats going wrong

RAS Logs
To collect these logs execute the following from elevated command prompt

. netsh ras set tr * en This enables RAS tracing
. <recreate the issue>
. netsh ras set tr * di This disables RAS tracing

This will generate log files in the %windir%\tracing directory. Please
zip the files and send them to me

thanks
Aanand

"Richard B" <rbillingsley RemoveThis @yahoo.com> wrote in message
news:u6UWsHVoHHA.3880@TK2MSFTNGP04.phx.gbl...
>I have been trying to identify a problem with my Dial-Up modem. A
> problem exists where the connection is dropped, a redial is attempted,
> but something in the system is still seeing the connection as open. But
> when I look at the connection, it says it is closed. I have been
> looking for causes and ways to correct this, but so far nothing has
> worked. The modem is a: Conexant D850 PCI V.92 Modem.
>
> Frankly, I don't know what to post here. There is so much information
> that I could give I don't know what information would be useful in
> asking for help.
>
> I run a diagnostic, but it says it can't find anything wrong. I have
> generated a Remote Access Diagnostic Report, but communication systems
> is not one of my strong areas and I don't know what to look for.
>
> So far the only way to recover from this problem is to reboot the PC.
>
> I would appreciate any help, anyone could provide.
>
> Thank you,
>
> Richard..
>
> P.S. If this is the wrong forum to post, please direct me to the correct
> one.

Lance · External Since: Oct 11, 2006 Posts: 19

"Richard B" wrote:

> I have been trying to identify a problem with my Dial-Up modem. A
> problem exists where the connection is dropped, a redial is attempted,
> but something in the system is still seeing the connection as open. But
> when I look at the connection, it says it is closed. I have been
> looking for causes and ways to correct this, but so far nothing has
> worked. The modem is a: Conexant D850 PCI V.92 Modem.
>
> Frankly, I don't know what to post here. There is so much information
> that I could give I don't know what information would be useful in
> asking for help.
>
> I run a diagnostic, but it says it can't find anything wrong. I have
> generated a Remote Access Diagnostic Report, but communication systems
> is not one of my strong areas and I don't know what to look for.
>
> So far the only way to recover from this problem is to reboot the PC.
>
> I would appreciate any help, anyone could provide.
>
> Thank you,
>
> Richard..
>
> P.S. If this is the wrong forum to post, please direct me to the correct
> one.
>

Lance · External Since: Oct 11, 2006 Posts: 19

I had the same error message 633 when setting up dial-up networking. In the
internet explorer options I had to set the connection to never disconnect. I
then went to the modem options and only configured the modem to disconnect
after the desired time. When both Internet Explorer and the modem were
configured to turn off after a desired time the error message 633 show and
the system was unstable.
"Richard B" wrote:

> I have been trying to identify a problem with my Dial-Up modem. A
> problem exists where the connection is dropped, a redial is attempted,
> but something in the system is still seeing the connection as open. But
> when I look at the connection, it says it is closed. I have been
> looking for causes and ways to correct this, but so far nothing has
> worked. The modem is a: Conexant D850 PCI V.92 Modem.
>
> Frankly, I don't know what to post here. There is so much information
> that I could give I don't know what information would be useful in
> asking for help.
>
> I run a diagnostic, but it says it can't find anything wrong. I have
> generated a Remote Access Diagnostic Report, but communication systems
> is not one of my strong areas and I don't know what to look for.
>
> So far the only way to recover from this problem is to reboot the PC.
>
> I would appreciate any help, anyone could provide.
>
> Thank you,
>
> Richard..
>
> P.S. If this is the wrong forum to post, please direct me to the correct
> one.
>

lonestarhd · Joined: May 14, 2008 Posts: 1

I had the same error on my laptop. I never use my dial up modem but needed it in a pinch. I was able to dial out by changing the connection settings on microsoft activesync com3 setting to another choice. Idea