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I. Kinal
External


Since: Feb 13, 2007
Posts: 28



PostPosted: Tue Feb 13, 2007 8:29 pm    Post subject: Administrator account cannot log on
Archived from groups: microsoft>public>windows>vista>administration_accounts_passwords (more info?)

Hi,

I cannot log on to my machine with the administrator account. Here is the
error from the event log:

Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 2/13/2007 5:53:21 PM
Event ID: 1505
Task Category: None
Level: Error
Keywords: Classic
User: IWAN\Administrator
Computer: iwan
Description:
Windows cannot load the user's profile but has logged you on with the
default profile for the system.

DETAIL - Access is denied.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-User Profiles Service"
Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" EventSourceName="profsvc" />
<EventID Qualifiers="49152">1505</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-02-13T22:53:21.000Z" />
<EventRecordID>35583</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>iwan</Computer>
<Security UserID="*omitted*" />
</System>
<EventData Name="EVENT_ADMIN_OVERRIDE">
<Data Name="Error">Access is denied. </Data>
</EventData>
</Event>

Any thoughts?

Thanks,
I. Kinal
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Sean Cai [MSFT]
External


Since: Feb 06, 2007
Posts: 46



PostPosted: Wed Feb 14, 2007 2:23 pm    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hello,

Thank you for posting in the Microsoft newsgroup!

From your post, my understanding on this issue is: you get event 1505 when
you log on as the administrator in Vista. If I'm off base, please feel free
to let me know.

It seems like the administrator does not have enough privilege on his
profile folder. Please try the following steps to fix this issue:

1. Click Start menu and click Computer
2. Double click local disk C (or any other driver you installed Vista)
3. Double click Users folder
4. Right click on "Administrator" folder and click properties
5. Click Security tab
6. Confirm the account Administrator (IWAN\Administrator) is in the list
and have full control of the folder
7. If administrator is not in the list, click edit and click Add in the
popped out window
8. Type "IWAN\administrator" and click OK
9. Click Full Control and click Apply
10. Re-login the administrator account and check whether the problem is
fixed

Please let me know if you have any other concerns, or need anything else.

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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I. Kinal
External


Since: Feb 13, 2007
Posts: 28



PostPosted: Wed Feb 14, 2007 3:28 pm    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi,

Thank you for your response. I checked, and the administrator account does
have full control permission on that folder.

Thanks,
I. Kinal

"Sean Cai [MSFT]" wrote:

> Hello,
>
> Thank you for posting in the Microsoft newsgroup!
>
> From your post, my understanding on this issue is: you get event 1505 when
> you log on as the administrator in Vista. If I'm off base, please feel free
> to let me know.
>
> It seems like the administrator does not have enough privilege on his
> profile folder. Please try the following steps to fix this issue:
>
> 1. Click Start menu and click Computer
> 2. Double click local disk C (or any other driver you installed Vista)
> 3. Double click Users folder
> 4. Right click on "Administrator" folder and click properties
> 5. Click Security tab
> 6. Confirm the account Administrator (IWAN\Administrator) is in the list
> and have full control of the folder
> 7. If administrator is not in the list, click edit and click Add in the
> popped out window
> 8. Type "IWAN\administrator" and click OK
> 9. Click Full Control and click Apply
> 10. Re-login the administrator account and check whether the problem is
> fixed
>
> Please let me know if you have any other concerns, or need anything else.
>
> Sean Cai, MCSE2000
> Microsoft Online Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
>
>
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Sean Cai [MSFT]
External


Since: Feb 06, 2007
Posts: 46



PostPosted: Thu Feb 15, 2007 1:47 pm    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi,

Please help me collect an MPS Report, I'll check event logs in it and do
some further diagnoses.
To generate an MPS Report
------------------------------------
1. Download MPS Report tool from below URL:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
2. Execute the tool on the computer, and if you are prompted "Include the
MSINFO32 report?", please type Y.
3. Please send the result file (CAB file) to me at v-secai@microsoft.com.

For detailed information about the MPS Report Tools, please refer to the
following link:
Microsoft Product Support's Reporting Tools
<http://www.microsoft.com/downloads/details.aspx?FamilyId=CEBF3C7C-7CA5-408F
-88B7-F9C79B7306C0&displaylang=en

In addition to the MPS Report, collect the privilege settings on the users
folder:
1. Click Start and type "cmd" in the "Start Search"
2. Run command "cd.." to switch to the users folder
3. Run command "cacls * >ACL.TXT"
4. Send the ACL.txt file to me as well

Please let me know if you have any other concerns, or need anything else.

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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I. Kinal
External


Since: Feb 13, 2007
Posts: 28



PostPosted: Sat Feb 17, 2007 9:33 pm    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi,

I tried to run the MPS Report tool, but it did not work. It began to
install, and I saw the MPS white screen with blue font show several lines of
"1 file(s) copied", then there was another line of text that I just briefly
saw, before the window disappeared, and then Vista gave me the "This program
did not install correctly" box . Is there maybe a new version of this tool
for Vista?

I will send you the other information you requested to your e-mail in just a
minute.

Thanks,
I. Kinal

"Sean Cai [MSFT]" wrote:

> Hi,
>
> Please help me collect an MPS Report, I'll check event logs in it and do
> some further diagnoses.
> To generate an MPS Report
> ------------------------------------
> 1. Download MPS Report tool from below URL:
> http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
> 15706/MPSRPT_SETUPPerf.EXE
> 2. Execute the tool on the computer, and if you are prompted "Include the
> MSINFO32 report?", please type Y.
> 3. Please send the result file (CAB file) to me at v-secai@microsoft.com.
>
> For detailed information about the MPS Report Tools, please refer to the
> following link:
> Microsoft Product Support's Reporting Tools
> <http://www.microsoft.com/downloads/details.aspx?FamilyId=CEBF3C7C-7CA5-408F
> -88B7-F9C79B7306C0&displaylang=en
>
> In addition to the MPS Report, collect the privilege settings on the users
> folder:
> 1. Click Start and type "cmd" in the "Start Search"
> 2. Run command "cd.." to switch to the users folder
> 3. Run command "cacls * >ACL.TXT"
> 4. Send the ACL.txt file to me as well
>
> Please let me know if you have any other concerns, or need anything else.
>
> Sean Cai, MCSE2000
> Microsoft Online Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
>
>
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I. Kinal
External


Since: Feb 13, 2007
Posts: 28



PostPosted: Sat Feb 17, 2007 9:39 pm    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

OK, I just tried to run the cacls command on the users folder, and it gave me
an "Access is Denied".

"Sean Cai [MSFT]" wrote:

> Hi,
>
> Please help me collect an MPS Report, I'll check event logs in it and do
> some further diagnoses.
> To generate an MPS Report
> ------------------------------------
> 1. Download MPS Report tool from below URL:
> http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
> 15706/MPSRPT_SETUPPerf.EXE
> 2. Execute the tool on the computer, and if you are prompted "Include the
> MSINFO32 report?", please type Y.
> 3. Please send the result file (CAB file) to me at v-secai@microsoft.com.
>
> For detailed information about the MPS Report Tools, please refer to the
> following link:
> Microsoft Product Support's Reporting Tools
> <http://www.microsoft.com/downloads/details.aspx?FamilyId=CEBF3C7C-7CA5-408F
> -88B7-F9C79B7306C0&displaylang=en
>
> In addition to the MPS Report, collect the privilege settings on the users
> folder:
> 1. Click Start and type "cmd" in the "Start Search"
> 2. Run command "cd.." to switch to the users folder
> 3. Run command "cacls * >ACL.TXT"
> 4. Send the ACL.txt file to me as well
>
> Please let me know if you have any other concerns, or need anything else.
>
> Sean Cai, MCSE2000
> Microsoft Online Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
>
>
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Sean Cai [MSFT]
External


Since: Feb 06, 2007
Posts: 46



PostPosted: Tue Feb 20, 2007 1:48 pm    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi,

I didn't get your mail in the past few days. Can you try again?

Since I won't be in the office in the next a few days, my response maybe
slow. Sorry for the inconvenience and thank you for your understanding.

Have a good day!

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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I. Kinal
External


Since: Feb 13, 2007
Posts: 28



PostPosted: Tue Feb 20, 2007 7:15 pm    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

OK, I just tried to run the cacls command on the users folder, and it gave me
an "Access is Denied".


"I. Kinal" wrote:

> Hi,
>
> I cannot log on to my machine with the administrator account. Here is the
> error from the event log:
>
> Log Name: Application
> Source: Microsoft-Windows-User Profiles Service
> Date: 2/13/2007 5:53:21 PM
> Event ID: 1505
> Task Category: None
> Level: Error
> Keywords: Classic
> User: IWAN\Administrator
> Computer: iwan
> Description:
> Windows cannot load the user's profile but has logged you on with the
> default profile for the system.
>
> DETAIL - Access is denied.
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Microsoft-Windows-User Profiles Service"
> Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" EventSourceName="profsvc" />
> <EventID Qualifiers="49152">1505</EventID>
> <Version>0</Version>
> <Level>2</Level>
> <Task>0</Task>
> <Opcode>0</Opcode>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2007-02-13T22:53:21.000Z" />
> <EventRecordID>35583</EventRecordID>
> <Correlation />
> <Execution ProcessID="0" ThreadID="0" />
> <Channel>Application</Channel>
> <Computer>iwan</Computer>
> <Security UserID="*omitted*" />
> </System>
> <EventData Name="EVENT_ADMIN_OVERRIDE">
> <Data Name="Error">Access is denied. </Data>
> </EventData>
> </Event>
>
> Any thoughts?
>
> Thanks,
> I. Kinal
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Sean Cai [MSFT]
External


Since: Feb 06, 2007
Posts: 46



PostPosted: Sun Feb 25, 2007 10:39 am    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hello,

I'm sorry for the slow response since I wasn't in office in the last few
days. Sorry for the inconvenience.

The administrator should have full control privilege on the Users folder.
Please check the security settings on the Users folder and do the following
steps:
1. Click Start and type "cmd" in the "Start Search"
2. Run command "whoami"
3. Paste the output to the newsgroup

Sean Cai, MCSE2000
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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I. Kinal
External


Since: Feb 13, 2007
Posts: 28



PostPosted: Sun Feb 25, 2007 11:11 am    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi,

It occurred to me that I did not try to run the cacls command in the context
of the administrator account. When I did so, it worked. I have emailed you
the results.

Thanks,
I. Kinal


"Sean Cai [MSFT]" wrote:

> Hello,
>
> I'm sorry for the slow response since I wasn't in office in the last few
> days. Sorry for the inconvenience.
>
> The administrator should have full control privilege on the Users folder.
> Please check the security settings on the Users folder and do the following
> steps:
> 1. Click Start and type "cmd" in the "Start Search"
> 2. Run command "whoami"
> 3. Paste the output to the newsgroup
>
> Sean Cai, MCSE2000
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
>
>
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Sean Cai [MSFT]
External


Since: Feb 06, 2007
Posts: 46



PostPosted: Mon Feb 26, 2007 3:03 pm    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hello,

The ACLs on Administrator's directory seems to be fine.

Please run the cacls command under the \users\administrator folder for more
information. You can post the output to the newsgroup this time.

Also, help me check the permission in the registry:

Run regedit to start Registry Editor.
Right click on HKEY_CURRENT_USER and click Permissions
Verify the administrator has full control and read permission on this
registry key

Please let me know if you have any other concerns, or need anything else.

Sean Cai, MCSE2000
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Back to top
I. Kinal
External


Since: Feb 13, 2007
Posts: 28



PostPosted: Mon Feb 26, 2007 10:01 pm    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

OK, I think that I discovered something interesting in the registry. I tried
running regedit as administrator, but that once again gave me the same error
that we started this thread with. I then ran regedit with my user account, to
which I have temporarily assigned administrative permissions. I checked
HKEY_Users, and there is no key under there with the SID of the Administrator
account (ending in -500). Shouldn't it be there?

Thanks,
I. Kinal

"Sean Cai [MSFT]" wrote:

> Hello,
>
> The ACLs on Administrator's directory seems to be fine.
>
> Please run the cacls command under the \users\administrator folder for more
> information. You can post the output to the newsgroup this time.
>
> Also, help me check the permission in the registry:
>
> Run regedit to start Registry Editor.
> Right click on HKEY_CURRENT_USER and click Permissions
> Verify the administrator has full control and read permission on this
> registry key
>
> Please let me know if you have any other concerns, or need anything else.
>
> Sean Cai, MCSE2000
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
>
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Sean Cai [MSFT]
External


Since: Feb 06, 2007
Posts: 46



PostPosted: Tue Feb 27, 2007 2:37 pm    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hello,

Regarding the information you provided, please check the registry keys in
the following position:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

You can verify whether the administrator is missing by checking the
ProfileImagePath key. And Also please collect ACLs information in the
administrator's profile directory as well. The HKCU registry is saved as
two dat files in this directory.

Best Regards,

Sean Cai, MCSE2000
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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I. Kinal
External


Since: Feb 13, 2007
Posts: 28



PostPosted: Tue Feb 27, 2007 8:07 pm    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I went to the registry location that you specified. There was one key under
there with the SID of the administrator account, but it was virtually empty.
There was another key that was named with the SID of the administrator
account and then had a .bak on the end - this key was much fuller, and
included the correct ProfileImagePath entry. So I made the other one into a
backup, and deleted the .bak from this one, and now the administrator account
works properly! Now I'm just wondering how and why this happened.

Thanks for helping me solve this!
I. Kinal

"Sean Cai [MSFT]" wrote:

> Hello,
>
> Regarding the information you provided, please check the registry keys in
> the following position:
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
>
> You can verify whether the administrator is missing by checking the
> ProfileImagePath key. And Also please collect ACLs information in the
> administrator's profile directory as well. The HKCU registry is saved as
> two dat files in this directory.
>
> Best Regards,
>
> Sean Cai, MCSE2000
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
>
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Sean Cai [MSFT]
External


Since: Feb 06, 2007
Posts: 46



PostPosted: Wed Feb 28, 2007 10:59 am    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi,

Glad to know the problem is fixed!

About the cause of this problem, malware or virus would be by my first
guess. Though the problem has been fixed, I suggest you to do a virus scan
just to be safe.

For your convenience, I have included some online scan services and
software download links as the following:

Windows Defender (Beta 2)
<http://www.microsoft.com/athome/security/spyware/software/default.mspx>

HijackThis
<http://www.tomcoyote.org/hjt/>

Trend Micro - Free online virus Scan
<http://housecall.trendmicro.com/housecall/start_corp.asp>

Panda Active Scan - Free online scanner
<http://www.pandasoftware.com/activescan/com/activescan_principal.htm>

---------------------------------------------------------------
This response contains a reference to a third party World Wide Web site.
Microsoft is providing this information as a convenience to you. Microsoft
does not control these sites and has not tested any software or information
found on these sites; therefore, Microsoft cannot make any representations
regarding the quality, safety, or suitability of any software or
information found there. There are inherent dangers in the use of any
software found on the Internet, and Microsoft cautions you to make sure
that you completely understand the risk before retrieving any software from
the Internet.
---------------------------------------------------------------

Have a good day!

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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I. Kinal
External


Since: Feb 13, 2007
Posts: 28



PostPosted: Wed Feb 28, 2007 2:56 pm    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have Windows Live Onecare 1.5 running, and it tells me that my system is
clean.

Thanks,
I. Kinal

"Sean Cai [MSFT]" wrote:

> Hi,
>
> Glad to know the problem is fixed!
>
> About the cause of this problem, malware or virus would be by my first
> guess. Though the problem has been fixed, I suggest you to do a virus scan
> just to be safe.
>
> For your convenience, I have included some online scan services and
> software download links as the following:
>
> Windows Defender (Beta 2)
> <http://www.microsoft.com/athome/security/spyware/software/default.mspx>
>
> HijackThis
> <http://www.tomcoyote.org/hjt/>
>
> Trend Micro - Free online virus Scan
> <http://housecall.trendmicro.com/housecall/start_corp.asp>
>
> Panda Active Scan - Free online scanner
> <http://www.pandasoftware.com/activescan/com/activescan_principal.htm>
>
> ---------------------------------------------------------------
> This response contains a reference to a third party World Wide Web site.
> Microsoft is providing this information as a convenience to you. Microsoft
> does not control these sites and has not tested any software or information
> found on these sites; therefore, Microsoft cannot make any representations
> regarding the quality, safety, or suitability of any software or
> information found there. There are inherent dangers in the use of any
> software found on the Internet, and Microsoft cautions you to make sure
> that you completely understand the risk before retrieving any software from
> the Internet.
> ---------------------------------------------------------------
>
> Have a good day!
>
> Sean Cai, MCSE2000
> Microsoft Online Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
>
Back to top
Sean Cai [MSFT]
External


Since: Feb 06, 2007
Posts: 46



PostPosted: Mon Mar 05, 2007 2:20 pm    Post subject: RE: Administrator account cannot log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi,

In this case, since the possibilities are too many, I suggest we keep
observing and pay attention to what we do daily and hopefully isolate the
root cause of this issue the next time it appears.

Best regards,

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
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majorchaos



Joined: Jul 16, 2008
Posts: 1



PostPosted: Wed Jul 16, 2008 8:22 am    Post subject: Re: RE: Administrator account cannot log on [Login to view extended thread Info.]

[quote="I. Kinal"]I went to the registry location that you specified. There was one key under
there with the SID of the administrator account, but it was virtually empty.
There was another key that was named with the SID of the administrator
account and then had a .bak on the end - this key was much fuller, and
included the correct ProfileImagePath entry. So I made the other one into a
backup, and deleted the .bak from this one, and now the administrator account
works properly! Now I'm just wondering how and why this happened.

Thanks for helping me solve this!
I. Kinal

"Sean Cai [MSFT]" wrote:

THANKYOU!!! Dude....

I had the exact same problem, only I am using Server 2008 (In Vista Mode)

Last night my computer was running fine, I shutdown and tonight when I boot up my administrator profile has crashed Sad It defaulted back to new user, I lost all my customisations and settings. I checked logs and found these errors

"Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly. "

"Windows cannot load the user's profile but has logged you on with the default profile for the system. "

I just spent 2 hours googling and came up with no fixes and was about to either try copy all my data to a new profile then delete the administrator and recreate etc.

I came across this post as my last attempt and BINGO!!! I found the exact same thing as you did in registry. My administrators accound had been changed to .bak and what was being used as my admin profile was pointing to some /users/temp file. So everytime i made customisations and rebooted my profile would always revert back to default desktop settings.

I changed that key to bak2 then renamed the .bak setting by just deleting the .bak part. rebooted and HEY PRESTO!!!! my profile is back to normal..

Thank GOD!!!!

Last night I was using P2P and d/l a . clip lol one of those ones when you run it WMP opens with a box saying you are going to play a file with an extention that it doesn't recignise blah blah blah, so I just said ok lol it then launched a . website. I immediatly closed WMP and closed the website and thought not more of it as my antivirus didn't go off. But I suspect that was the malware that renamed my admin profile to a .bak and screwed me...

Thanks for this thread I recovered....
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