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Administrator account has disappeared

 
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confused

External


Since: Jan 25, 2007
Posts: 21



(Msg. 1) Posted: Tue Jul 10, 2007 1:10 pm
Post subject: Administrator account has disappeared
Archived from groups: microsoft>public>windows>vista>administration_accounts_passwords (more info?)

Hi

I am hoping someone can help me - its appears that the administrator account
has disappeared - My husband and I both have our accounts but neither of us
seem to be the administrators

Initially when i set this up I am sure that I was the one with the
administrator access - now neither of us seems to have it

Because of this neither of us can access the user accounts and we can not
download software etc

Any ideas how I can get back the administrator access??

Hoping for a positive response Smile

Thanks in advance
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Ronnie Vernon MVP

External


Since: Jan 09, 2007
Posts: 1325



(Msg. 2) Posted: Tue Jul 10, 2007 6:22 pm
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Confused

Go to the following website to fix this. There are 3 options there that you
can use. Hopefully, option 1 will work and you can use that option to change
one of your accounts back to an administrator account in Control Panel/User
Accounts.

What do I do: I can no longer log in or elevate to an administrator account:
http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"confused" <confused.TakeThisOut@discussions.microsoft.com> wrote in message
news:14937A5A-9A02-4A57-A956-54BDF7E846B7@microsoft.com...
> Hi
>
> I am hoping someone can help me - its appears that the administrator
> account
> has disappeared - My husband and I both have our accounts but neither of
> us
> seem to be the administrators
>
> Initially when i set this up I am sure that I was the one with the
> administrator access - now neither of us seems to have it
>
> Because of this neither of us can access the user accounts and we can not
> download software etc
>
> Any ideas how I can get back the administrator access??
>
> Hoping for a positive response Smile
>
> Thanks in advance
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confused

External


Since: Jan 25, 2007
Posts: 21



(Msg. 3) Posted: Wed Jul 11, 2007 5:22 am
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi Ronnie

Thanks for this Option 1 didn't work so going to try option 2 tonight - will
let you know how i get on

Thanks again

"Ronnie Vernon MVP" wrote:

> Confused
>
> Go to the following website to fix this. There are 3 options there that you
> can use. Hopefully, option 1 will work and you can use that option to change
> one of your accounts back to an administrator account in Control Panel/User
> Accounts.
>
> What do I do: I can no longer log in or elevate to an administrator account:
> http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx
>
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "confused" <confused DeleteThis @discussions.microsoft.com> wrote in message
> news:14937A5A-9A02-4A57-A956-54BDF7E846B7@microsoft.com...
> > Hi
> >
> > I am hoping someone can help me - its appears that the administrator
> > account
> > has disappeared - My husband and I both have our accounts but neither of
> > us
> > seem to be the administrators
> >
> > Initially when i set this up I am sure that I was the one with the
> > administrator access - now neither of us seems to have it
> >
> > Because of this neither of us can access the user accounts and we can not
> > download software etc
> >
> > Any ideas how I can get back the administrator access??
> >
> > Hoping for a positive response Smile
> >
> > Thanks in advance
>
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Ronnie Vernon MVP

External


Since: Jan 09, 2007
Posts: 1325



(Msg. 4) Posted: Wed Jul 11, 2007 7:17 am
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Confused

Your welcome and yes, do let us know how this works for you.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"confused" <confused RemoveThis @discussions.microsoft.com> wrote in message
news:EA33E1B4-B2A9-456B-A73C-7BFA0B6040B3@microsoft.com...
> Hi Ronnie
>
> Thanks for this Option 1 didn't work so going to try option 2 tonight -
> will
> let you know how i get on
>
> Thanks again
>
> "Ronnie Vernon MVP" wrote:
>
>> Confused
>>
>> Go to the following website to fix this. There are 3 options there that
>> you
>> can use. Hopefully, option 1 will work and you can use that option to
>> change
>> one of your accounts back to an administrator account in Control
>> Panel/User
>> Accounts.
>>
>> What do I do: I can no longer log in or elevate to an administrator
>> account:
>> http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx
>>
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Shell/User
>>
>>
>> "confused" <confused RemoveThis @discussions.microsoft.com> wrote in message
>> news:14937A5A-9A02-4A57-A956-54BDF7E846B7@microsoft.com...
>> > Hi
>> >
>> > I am hoping someone can help me - its appears that the administrator
>> > account
>> > has disappeared - My husband and I both have our accounts but neither
>> > of
>> > us
>> > seem to be the administrators
>> >
>> > Initially when i set this up I am sure that I was the one with the
>> > administrator access - now neither of us seems to have it
>> >
>> > Because of this neither of us can access the user accounts and we can
>> > not
>> > download software etc
>> >
>> > Any ideas how I can get back the administrator access??
>> >
>> > Hoping for a positive response Smile
>> >
>> > Thanks in advance
>>
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confused

External


Since: Jan 25, 2007
Posts: 21



(Msg. 5) Posted: Wed Jul 11, 2007 7:46 am
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

was just about to give option 2 a try - but i do not have an installation CD
- my lap top came with Windows Vista installed

Any other ideas????

Thanks

"Ronnie Vernon MVP" wrote:

> Confused
>
> Your welcome and yes, do let us know how this works for you.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "confused" <confused.RemoveThis@discussions.microsoft.com> wrote in message
> news:EA33E1B4-B2A9-456B-A73C-7BFA0B6040B3@microsoft.com...
> > Hi Ronnie
> >
> > Thanks for this Option 1 didn't work so going to try option 2 tonight -
> > will
> > let you know how i get on
> >
> > Thanks again
> >
> > "Ronnie Vernon MVP" wrote:
> >
> >> Confused
> >>
> >> Go to the following website to fix this. There are 3 options there that
> >> you
> >> can use. Hopefully, option 1 will work and you can use that option to
> >> change
> >> one of your accounts back to an administrator account in Control
> >> Panel/User
> >> Accounts.
> >>
> >> What do I do: I can no longer log in or elevate to an administrator
> >> account:
> >> http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx
> >>
> >>
> >> --
> >>
> >> Ronnie Vernon
> >> Microsoft MVP
> >> Windows Shell/User
> >>
> >>
> >> "confused" <confused.RemoveThis@discussions.microsoft.com> wrote in message
> >> news:14937A5A-9A02-4A57-A956-54BDF7E846B7@microsoft.com...
> >> > Hi
> >> >
> >> > I am hoping someone can help me - its appears that the administrator
> >> > account
> >> > has disappeared - My husband and I both have our accounts but neither
> >> > of
> >> > us
> >> > seem to be the administrators
> >> >
> >> > Initially when i set this up I am sure that I was the one with the
> >> > administrator access - now neither of us seems to have it
> >> >
> >> > Because of this neither of us can access the user accounts and we can
> >> > not
> >> > download software etc
> >> >
> >> > Any ideas how I can get back the administrator access??
> >> >
> >> > Hoping for a positive response Smile
> >> >
> >> > Thanks in advance
> >>
>
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Ronnie Vernon MVP

External


Since: Jan 09, 2007
Posts: 1325



(Msg. 6) Posted: Wed Jul 11, 2007 8:36 pm
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Confused

I'm assuming that when you tried that first option and used Safe Mode that
an account called Administrator did not appear on the logon screen? This is
troubling because if no other administrator accounts are active on the
system, then the built-in Administrator account should appear in Safe Mode.

The next time you log onto the system, go to Start and type: cmd.exe
and press Enter. This will open the command prompt.

In the command window, type: net user and press Enter. (Including the
space)

This should result in a list of all the accounts on the system.

Next perform the following for all of the accounts shown, except the Guest
account.

Type: net user accountname and press Enter.

(Where accountname is the name of one of the accounts) Perform this for all
of the accounts on the system.

After this is completed, right click an empty spot in the command window and
click Select All from the menu. Press the Enter Key and this will copy all
of the text to the clipboard. Paste the results in a reply to this message.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"confused" <confused.DeleteThis@discussions.microsoft.com> wrote in message
news:97FD83AA-0F42-4872-B66E-53DAB11A5833@microsoft.com...
> was just about to give option 2 a try - but i do not have an installation
> CD
> - my lap top came with Windows Vista installed
>
> Any other ideas????
>
> Thanks
>
> "Ronnie Vernon MVP" wrote:
>
>> Confused
>>
>> Your welcome and yes, do let us know how this works for you.
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Shell/User
>>
>>
>> "confused" <confused.DeleteThis@discussions.microsoft.com> wrote in message
>> news:EA33E1B4-B2A9-456B-A73C-7BFA0B6040B3@microsoft.com...
>> > Hi Ronnie
>> >
>> > Thanks for this Option 1 didn't work so going to try option 2 tonight -
>> > will
>> > let you know how i get on
>> >
>> > Thanks again
>> >
>> > "Ronnie Vernon MVP" wrote:
>> >
>> >> Confused
>> >>
>> >> Go to the following website to fix this. There are 3 options there
>> >> that
>> >> you
>> >> can use. Hopefully, option 1 will work and you can use that option to
>> >> change
>> >> one of your accounts back to an administrator account in Control
>> >> Panel/User
>> >> Accounts.
>> >>
>> >> What do I do: I can no longer log in or elevate to an administrator
>> >> account:
>> >> http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx
>> >>
>> >>
>> >> --
>> >>
>> >> Ronnie Vernon
>> >> Microsoft MVP
>> >> Windows Shell/User
>> >>
>> >>
>> >> "confused" <confused.DeleteThis@discussions.microsoft.com> wrote in message
>> >> news:14937A5A-9A02-4A57-A956-54BDF7E846B7@microsoft.com...
>> >> > Hi
>> >> >
>> >> > I am hoping someone can help me - its appears that the administrator
>> >> > account
>> >> > has disappeared - My husband and I both have our accounts but
>> >> > neither
>> >> > of
>> >> > us
>> >> > seem to be the administrators
>> >> >
>> >> > Initially when i set this up I am sure that I was the one with the
>> >> > administrator access - now neither of us seems to have it
>> >> >
>> >> > Because of this neither of us can access the user accounts and we
>> >> > can
>> >> > not
>> >> > download software etc
>> >> >
>> >> > Any ideas how I can get back the administrator access??
>> >> >
>> >> > Hoping for a positive response Smile
>> >> >
>> >> > Thanks in advance
>> >>
>>
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confused

External


Since: Jan 25, 2007
Posts: 21



(Msg. 7) Posted: Thu Jul 12, 2007 3:34 am
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi Ronnie

As requested info below

Many Thanks for trying to help me out

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Nina>net user

User accounts for \\NINA-PC

-------------------------------------------------------------------------------
Administrator Guest Nick
Nina
The command completed successfully.


C:\Users\Nina>net user administrator
User name Administrator
Full Name
Comment Built-in account for administering the
computer/dom
ain
User's comment
Country code 000 (System Default)
Account active No
Account expires Never

Password last set 02/11/2006 14:09:52
Password expires Never
Password changeable 02/11/2006 14:09:52
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 02/12/2006 18:34:50

Logon hours allowed All

Local Group Memberships *Administrators
Global Group memberships *None
The command completed successfully.


C:\Users\Nina>net user nina
User name Nina
Full Name
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 04/03/2007 14:36:21
Password expires Never
Password changeable 04/03/2007 14:36:21
Password required No
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 12/07/2007 11:23:21

Logon hours allowed All

Local Group Memberships *Administrators
Global Group memberships *None
The command completed successfully.


C:\Users\Nina>net user nick
User name Nick
Full Name Nick
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 04/03/2007 15:09:57
Password expires Never
Password changeable 04/03/2007 15:09:57
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 11/07/2007 21:11:38

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Nina>

"Ronnie Vernon MVP" wrote:

> Confused
>
> I'm assuming that when you tried that first option and used Safe Mode that
> an account called Administrator did not appear on the logon screen? This is
> troubling because if no other administrator accounts are active on the
> system, then the built-in Administrator account should appear in Safe Mode.
>
> The next time you log onto the system, go to Start and type: cmd.exe
> and press Enter. This will open the command prompt.
>
> In the command window, type: net user and press Enter. (Including the
> space)
>
> This should result in a list of all the accounts on the system.
>
> Next perform the following for all of the accounts shown, except the Guest
> account.
>
> Type: net user accountname and press Enter.
>
> (Where accountname is the name of one of the accounts) Perform this for all
> of the accounts on the system.
>
> After this is completed, right click an empty spot in the command window and
> click Select All from the menu. Press the Enter Key and this will copy all
> of the text to the clipboard. Paste the results in a reply to this message.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "confused" <confused.TakeThisOut@discussions.microsoft.com> wrote in message
> news:97FD83AA-0F42-4872-B66E-53DAB11A5833@microsoft.com...
> > was just about to give option 2 a try - but i do not have an installation
> > CD
> > - my lap top came with Windows Vista installed
> >
> > Any other ideas????
> >
> > Thanks
> >
> > "Ronnie Vernon MVP" wrote:
> >
> >> Confused
> >>
> >> Your welcome and yes, do let us know how this works for you.
> >>
> >> --
> >>
> >> Ronnie Vernon
> >> Microsoft MVP
> >> Windows Shell/User
> >>
> >>
> >> "confused" <confused.TakeThisOut@discussions.microsoft.com> wrote in message
> >> news:EA33E1B4-B2A9-456B-A73C-7BFA0B6040B3@microsoft.com...
> >> > Hi Ronnie
> >> >
> >> > Thanks for this Option 1 didn't work so going to try option 2 tonight -
> >> > will
> >> > let you know how i get on
> >> >
> >> > Thanks again
> >> >
> >> > "Ronnie Vernon MVP" wrote:
> >> >
> >> >> Confused
> >> >>
> >> >> Go to the following website to fix this. There are 3 options there
> >> >> that
> >> >> you
> >> >> can use. Hopefully, option 1 will work and you can use that option to
> >> >> change
> >> >> one of your accounts back to an administrator account in Control
> >> >> Panel/User
> >> >> Accounts.
> >> >>
> >> >> What do I do: I can no longer log in or elevate to an administrator
> >> >> account:
> >> >> http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx
> >> >>
> >> >>
> >> >> --
> >> >>
> >> >> Ronnie Vernon
> >> >> Microsoft MVP
> >> >> Windows Shell/User
> >> >>
> >> >>
> >> >> "confused" <confused.TakeThisOut@discussions.microsoft.com> wrote in message
> >> >> news:14937A5A-9A02-4A57-A956-54BDF7E846B7@microsoft.com...
> >> >> > Hi
> >> >> >
> >> >> > I am hoping someone can help me - its appears that the administrator
> >> >> > account
> >> >> > has disappeared - My husband and I both have our accounts but
> >> >> > neither
> >> >> > of
> >> >> > us
> >> >> > seem to be the administrators
> >> >> >
> >> >> > Initially when i set this up I am sure that I was the one with the
> >> >> > administrator access - now neither of us seems to have it
> >> >> >
> >> >> > Because of this neither of us can access the user accounts and we
> >> >> > can
> >> >> > not
> >> >> > download software etc
> >> >> >
> >> >> > Any ideas how I can get back the administrator access??
> >> >> >
> >> >> > Hoping for a positive response Smile
> >> >> >
> >> >> > Thanks in advance
> >> >>
> >>
>
Back to top
Login to vote
Ronnie Vernon MVP

External


Since: Jan 09, 2007
Posts: 1325



(Msg. 8) Posted: Thu Jul 12, 2007 2:23 pm
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Confused

Sorry for the delay.

Strange, the net user results show that both the Nina and the Nick accounts
are in the Administrators group? This means that they both have
administrator privileges.

Do you have User Account Control turned off? Go to Start and type: user
In the results click User Accounts. It should open showing the account that
is currently logged on. Click the "Turn user account control on or off"
option. What happens when you do this? If you get a UAC prompt, click the
Continue Button. Is there a check mark in the UAC box there?

Also try going to Start and type: cmd.exe In the results, right click
the cmd.exe itam and select the Run As Administrator option. What happens?

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"confused" <confused.DeleteThis@discussions.microsoft.com> wrote in message
news:D2B93E79-8BC1-4474-96E7-6D19B7F1A248@microsoft.com...
> Hi Ronnie
>
> As requested info below
>
> Many Thanks for trying to help me out
>
> Microsoft Windows [Version 6.0.6000]
> Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>
> C:\Users\Nina>net user
>
> User accounts for \\NINA-PC
>
> -------------------------------------------------------------------------------
> Administrator Guest Nick
> Nina
> The command completed successfully.
>
>
> C:\Users\Nina>net user administrator
> User name Administrator
> Full Name
> Comment Built-in account for administering the
> computer/dom
> ain
> User's comment
> Country code 000 (System Default)
> Account active No
> Account expires Never
>
> Password last set 02/11/2006 14:09:52
> Password expires Never
> Password changeable 02/11/2006 14:09:52
> Password required Yes
> User may change password Yes
>
> Workstations allowed All
> Logon script
> User profile
> Home directory
> Last logon 02/12/2006 18:34:50
>
> Logon hours allowed All
>
> Local Group Memberships *Administrators
> Global Group memberships *None
> The command completed successfully.
>
>
> C:\Users\Nina>net user nina
> User name Nina
> Full Name
> Comment
> User's comment
> Country code 000 (System Default)
> Account active Yes
> Account expires Never
>
> Password last set 04/03/2007 14:36:21
> Password expires Never
> Password changeable 04/03/2007 14:36:21
> Password required No
> User may change password Yes
>
> Workstations allowed All
> Logon script
> User profile
> Home directory
> Last logon 12/07/2007 11:23:21
>
> Logon hours allowed All
>
> Local Group Memberships *Administrators
> Global Group memberships *None
> The command completed successfully.
>
>
> C:\Users\Nina>net user nick
> User name Nick
> Full Name Nick
> Comment
> User's comment
> Country code 000 (System Default)
> Account active Yes
> Account expires Never
>
> Password last set 04/03/2007 15:09:57
> Password expires Never
> Password changeable 04/03/2007 15:09:57
> Password required Yes
> User may change password Yes
>
> Workstations allowed All
> Logon script
> User profile
> Home directory
> Last logon 11/07/2007 21:11:38
>
> Logon hours allowed All
>
> Local Group Memberships *Administrators *Users
> Global Group memberships *None
> The command completed successfully.
>
>
> C:\Users\Nina>
>
> "Ronnie Vernon MVP" wrote:
>
>> Confused
>>
>> I'm assuming that when you tried that first option and used Safe Mode
>> that
>> an account called Administrator did not appear on the logon screen? This
>> is
>> troubling because if no other administrator accounts are active on the
>> system, then the built-in Administrator account should appear in Safe
>> Mode.
>>
>> The next time you log onto the system, go to Start and type: cmd.exe
>> and press Enter. This will open the command prompt.
>>
>> In the command window, type: net user and press Enter. (Including
>> the
>> space)
>>
>> This should result in a list of all the accounts on the system.
>>
>> Next perform the following for all of the accounts shown, except the
>> Guest
>> account.
>>
>> Type: net user accountname and press Enter.
>>
>> (Where accountname is the name of one of the accounts) Perform this for
>> all
>> of the accounts on the system.
>>
>> After this is completed, right click an empty spot in the command window
>> and
>> click Select All from the menu. Press the Enter Key and this will copy
>> all
>> of the text to the clipboard. Paste the results in a reply to this
>> message.
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Shell/User
>>
>>
>> "confused" <confused.DeleteThis@discussions.microsoft.com> wrote in message
>> news:97FD83AA-0F42-4872-B66E-53DAB11A5833@microsoft.com...
>> > was just about to give option 2 a try - but i do not have an
>> > installation
>> > CD
>> > - my lap top came with Windows Vista installed
>> >
>> > Any other ideas????
>> >
>> > Thanks
>> >
>> > "Ronnie Vernon MVP" wrote:
>> >
>> >> Confused
>> >>
>> >> Your welcome and yes, do let us know how this works for you.
>> >>
>> >> --
>> >>
>> >> Ronnie Vernon
>> >> Microsoft MVP
>> >> Windows Shell/User
>> >>
>> >>
>> >> "confused" <confused.DeleteThis@discussions.microsoft.com> wrote in message
>> >> news:EA33E1B4-B2A9-456B-A73C-7BFA0B6040B3@microsoft.com...
>> >> > Hi Ronnie
>> >> >
>> >> > Thanks for this Option 1 didn't work so going to try option 2
>> >> > tonight -
>> >> > will
>> >> > let you know how i get on
>> >> >
>> >> > Thanks again
>> >> >
>> >> > "Ronnie Vernon MVP" wrote:
>> >> >
>> >> >> Confused
>> >> >>
>> >> >> Go to the following website to fix this. There are 3 options there
>> >> >> that
>> >> >> you
>> >> >> can use. Hopefully, option 1 will work and you can use that option
>> >> >> to
>> >> >> change
>> >> >> one of your accounts back to an administrator account in Control
>> >> >> Panel/User
>> >> >> Accounts.
>> >> >>
>> >> >> What do I do: I can no longer log in or elevate to an administrator
>> >> >> account:
>> >> >> http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx
>> >> >>
>> >> >>
>> >> >> --
>> >> >>
>> >> >> Ronnie Vernon
>> >> >> Microsoft MVP
>> >> >> Windows Shell/User
>> >> >>
>> >> >>
>> >> >> "confused" <confused.DeleteThis@discussions.microsoft.com> wrote in message
>> >> >> news:14937A5A-9A02-4A57-A956-54BDF7E846B7@microsoft.com...
>> >> >> > Hi
>> >> >> >
>> >> >> > I am hoping someone can help me - its appears that the
>> >> >> > administrator
>> >> >> > account
>> >> >> > has disappeared - My husband and I both have our accounts but
>> >> >> > neither
>> >> >> > of
>> >> >> > us
>> >> >> > seem to be the administrators
>> >> >> >
>> >> >> > Initially when i set this up I am sure that I was the one with
>> >> >> > the
>> >> >> > administrator access - now neither of us seems to have it
>> >> >> >
>> >> >> > Because of this neither of us can access the user accounts and we
>> >> >> > can
>> >> >> > not
>> >> >> > download software etc
>> >> >> >
>> >> >> > Any ideas how I can get back the administrator access??
>> >> >> >
>> >> >> > Hoping for a positive response Smile
>> >> >> >
>> >> >> > Thanks in advance
>> >> >>
>> >>
>>
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confused

External


Since: Jan 25, 2007
Posts: 21



(Msg. 9) Posted: Sun Jul 15, 2007 2:30 am
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi

When I tried to open user accounts nothing happens - it does not let me in -
no error message just does not open.

In the CMD.exe - I did what you asked but again nothing happened the cmd box
opened as normal - a prompt box came up to ask if i wanted to continue i
clicked continue and the the cmd screen opened as normal

I think i chose the right user name cos I really am confused Smile

Again thanks for all your help and any more suggestions are gratefully
received

"Ronnie Vernon MVP" wrote:

> Confused
>
> Sorry for the delay.
>
> Strange, the net user results show that both the Nina and the Nick accounts
> are in the Administrators group? This means that they both have
> administrator privileges.
>
> Do you have User Account Control turned off? Go to Start and type: user
> In the results click User Accounts. It should open showing the account that
> is currently logged on. Click the "Turn user account control on or off"
> option. What happens when you do this? If you get a UAC prompt, click the
> Continue Button. Is there a check mark in the UAC box there?
>
> Also try going to Start and type: cmd.exe In the results, right click
> the cmd.exe itam and select the Run As Administrator option. What happens?
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "confused" <confused RemoveThis @discussions.microsoft.com> wrote in message
> news:D2B93E79-8BC1-4474-96E7-6D19B7F1A248@microsoft.com...
> > Hi Ronnie
> >
> > As requested info below
> >
> > Many Thanks for trying to help me out
> >
> > Microsoft Windows [Version 6.0.6000]
> > Copyright (c) 2006 Microsoft Corporation. All rights reserved.
> >
> > C:\Users\Nina>net user
> >
> > User accounts for \\NINA-PC
> >
> > -------------------------------------------------------------------------------
> > Administrator Guest Nick
> > Nina
> > The command completed successfully.
> >
> >
> > C:\Users\Nina>net user administrator
> > User name Administrator
> > Full Name
> > Comment Built-in account for administering the
> > computer/dom
> > ain
> > User's comment
> > Country code 000 (System Default)
> > Account active No
> > Account expires Never
> >
> > Password last set 02/11/2006 14:09:52
> > Password expires Never
> > Password changeable 02/11/2006 14:09:52
> > Password required Yes
> > User may change password Yes
> >
> > Workstations allowed All
> > Logon script
> > User profile
> > Home directory
> > Last logon 02/12/2006 18:34:50
> >
> > Logon hours allowed All
> >
> > Local Group Memberships *Administrators
> > Global Group memberships *None
> > The command completed successfully.
> >
> >
> > C:\Users\Nina>net user nina
> > User name Nina
> > Full Name
> > Comment
> > User's comment
> > Country code 000 (System Default)
> > Account active Yes
> > Account expires Never
> >
> > Password last set 04/03/2007 14:36:21
> > Password expires Never
> > Password changeable 04/03/2007 14:36:21
> > Password required No
> > User may change password Yes
> >
> > Workstations allowed All
> > Logon script
> > User profile
> > Home directory
> > Last logon 12/07/2007 11:23:21
> >
> > Logon hours allowed All
> >
> > Local Group Memberships *Administrators
> > Global Group memberships *None
> > The command completed successfully.
> >
> >
> > C:\Users\Nina>net user nick
> > User name Nick
> > Full Name Nick
> > Comment
> > User's comment
> > Country code 000 (System Default)
> > Account active Yes
> > Account expires Never
> >
> > Password last set 04/03/2007 15:09:57
> > Password expires Never
> > Password changeable 04/03/2007 15:09:57
> > Password required Yes
> > User may change password Yes
> >
> > Workstations allowed All
> > Logon script
> > User profile
> > Home directory
> > Last logon 11/07/2007 21:11:38
> >
> > Logon hours allowed All
> >
> > Local Group Memberships *Administrators *Users
> > Global Group memberships *None
> > The command completed successfully.
> >
> >
> > C:\Users\Nina>
> >
> > "Ronnie Vernon MVP" wrote:
> >
> >> Confused
> >>
> >> I'm assuming that when you tried that first option and used Safe Mode
> >> that
> >> an account called Administrator did not appear on the logon screen? This
> >> is
> >> troubling because if no other administrator accounts are active on the
> >> system, then the built-in Administrator account should appear in Safe
> >> Mode.
> >>
> >> The next time you log onto the system, go to Start and type: cmd.exe
> >> and press Enter. This will open the command prompt.
> >>
> >> In the command window, type: net user and press Enter. (Including
> >> the
> >> space)
> >>
> >> This should result in a list of all the accounts on the system.
> >>
> >> Next perform the following for all of the accounts shown, except the
> >> Guest
> >> account.
> >>
> >> Type: net user accountname and press Enter.
> >>
> >> (Where accountname is the name of one of the accounts) Perform this for
> >> all
> >> of the accounts on the system.
> >>
> >> After this is completed, right click an empty spot in the command window
> >> and
> >> click Select All from the menu. Press the Enter Key and this will copy
> >> all
> >> of the text to the clipboard. Paste the results in a reply to this
> >> message.
> >>
> >> --
> >>
> >> Ronnie Vernon
> >> Microsoft MVP
> >> Windows Shell/User
> >>
> >>
> >> "confused" <confused RemoveThis @discussions.microsoft.com> wrote in message
> >> news:97FD83AA-0F42-4872-B66E-53DAB11A5833@microsoft.com...
> >> > was just about to give option 2 a try - but i do not have an
> >> > installation
> >> > CD
> >> > - my lap top came with Windows Vista installed
> >> >
> >> > Any other ideas????
> >> >
> >> > Thanks
> >> >
> >> > "Ronnie Vernon MVP" wrote:
> >> >
> >> >> Confused
> >> >>
> >> >> Your welcome and yes, do let us know how this works for you.
> >> >>
> >> >> --
> >> >>
> >> >> Ronnie Vernon
> >> >> Microsoft MVP
> >> >> Windows Shell/User
> >> >>
> >> >>
> >> >> "confused" <confused RemoveThis @discussions.microsoft.com> wrote in message
> >> >> news:EA33E1B4-B2A9-456B-A73C-7BFA0B6040B3@microsoft.com...
> >> >> > Hi Ronnie
> >> >> >
> >> >> > Thanks for this Option 1 didn't work so going to try option 2
> >> >> > tonight -
> >> >> > will
> >> >> > let you know how i get on
> >> >> >
> >> >> > Thanks again
> >> >> >
> >> >> > "Ronnie Vernon MVP" wrote:
> >> >> >
> >> >> >> Confused
> >> >> >>
> >> >> >> Go to the following website to fix this. There are 3 options there
> >> >> >> that
> >> >> >> you
> >> >> >> can use. Hopefully, option 1 will work and you can use that option
> >> >> >> to
> >> >> >> change
> >> >> >> one of your accounts back to an administrator account in Control
> >> >> >> Panel/User
> >> >> >> Accounts.
> >> >> >>
> >> >> >> What do I do: I can no longer log in or elevate to an administrator
> >> >> >> account:
> >> >> >> http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx
> >> >> >>
> >> >> >>
> >> >> >> --
> >> >> >>
> >> >> >> Ronnie Vernon
> >> >> >> Microsoft MVP
> >> >> >> Windows Shell/User
> >> >> >>
> >> >> >>
> >> >> >> "confused" <confused RemoveThis @discussions.microsoft.com> wrote in message
> >> >> >> news:14937A5A-9A02-4A57-A956-54BDF7E846B7@microsoft.com...
> >> >> >> > Hi
> >> >> >> >
> >> >> >> > I am hoping someone can help me - its appears that the
> >> >> >> > administrator
> >> >> >> > account
> >> >> >> > has disappeared - My husband and I both have our accounts but
> >> >> >> > neither
> >> >> >> > of
> >> >> >> > us
> >> >> >> > seem to be the administrators
> >> >> >> >
> >> >> >> > Initially when i set this up I am sure that I was the one with
> >> >> >> > the
> >> >> >> > administrator access - now neither of us seems to have it
> >> >> >> >
> >> >> >> > Because of this neither of us can access the user accounts and we
> >> >> >> > can
> >> >> >> > not
> >> >> >> > download software etc
> >> >> >> >
> >> >> >> > Any ideas how I can get back the administrator access??
> >> >> >> >
> >> >> >> > Hoping for a positive response Smile
> >> >> >> >
> >> >> >> > Thanks in advance
> >> >> >>
> >> >>
> >>
>
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Jimmy Brush

External


Since: May 11, 2007
Posts: 352



(Msg. 10) Posted: Tue Jul 17, 2007 3:32 am
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hello,

Based on what you've said, your accounts really are administrator accounts.

Can you go into more detail as to what you are trying to do that isn't
working, giving the actual error messages, etc?

- JB
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confused

External


Since: Jan 25, 2007
Posts: 21



(Msg. 11) Posted: Sat Jul 28, 2007 2:34 am
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi

Sory for delay i have been away

there is no error message - I just can not gain access to user accounts - I
double click on the icon and nothing happens

CMD.exe screen when i type in net user comes up with

Administrator Guest Nick
Nina

When i look at net user administrator it says that the account is not active
net user nina says the account is active - local group member ship -
administrator
net user nick account is active - local group membership - administrator user
net user guest account is not active

at the log in screen there are only log in icons for me and Nick there is no
administrator log in which i am told is strange

If you have any idea how i can get the administrator account back or how i
can access user accounts i'd really appreciate it

Thanks

"Jimmy Brush" wrote:

> Hello,
>
> Based on what you've said, your accounts really are administrator accounts.
>
> Can you go into more detail as to what you are trying to do that isn't
> working, giving the actual error messages, etc?
>
> - JB
>
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Bougie

External


Since: Aug 01, 2007
Posts: 4



(Msg. 12) Posted: Fri Aug 03, 2007 8:50 am
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have the similar problem. I've changed the ASP.net account name and then
elavated to administrator account. My original account to the standard
account.

Everytime I want to change the settings, Mess. box appears asking the
password for the administrator I created. After type in then comes back w
error message;

"logon failure;the user has not been grated the requested logon type at this
computer"

With the suggested cure for this below,
http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx

Option1 didn't work.

I have Vista Home Premium preinstalled by manufacture. I am getting a
recovery Discs (since PC didn't come with it) .
Does Option 2 or 3 work with the Factory Recovery Discs?

I greately appreciate any advice to this matter.
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Ronnie Vernon MVP

External


Since: Jan 09, 2007
Posts: 1325



(Msg. 13) Posted: Fri Aug 03, 2007 2:03 pm
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Bougie" <Bougie.TakeThisOut@discussions.microsoft.com> wrote in message
news:BE0ADC23-CB34-4B17-AB30-C1EECB7DD6E4@microsoft.com...
>I have the similar problem. I've changed the ASP.net account name and then
> elavated to administrator account. My original account to the standard
> account.
>
> Everytime I want to change the settings, Mess. box appears asking the
> password for the administrator I created. After type in then comes back
> w
> error message;
>
> "logon failure;the user has not been grated the requested logon type at
> this
> computer"
>
> With the suggested cure for this below,
> http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx
>
> Option1 didn't work.
>
> I have Vista Home Premium preinstalled by manufacture. I am getting a
> recovery Discs (since PC didn't come with it) .
> Does Option 2 or 3 work with the Factory Recovery Discs?
>
> I greately appreciate any advice to this matter.


Bougie

Unfortunately the factory recovery disk will not work since it is used to
set the PC back to the same state it was in when you purchased the PC. What
you need is a Vista Installation Disk. You can pressure the Vendor where you
bought the PC for this disk, or if you have access to any Vista installation
disk, OEM or retail?

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User
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Bougie

External


Since: Aug 01, 2007
Posts: 4



(Msg. 14) Posted: Sat Aug 04, 2007 10:16 am
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Ronnie Vernon

Thank you for your responce.

If I cannot get Vista Installation Disk, I use the factory recovery disk to
set the PC back to the same condition I purchased the PC, then this problem
should be resolved, too, shoudn't it? (-"-Wink I know I have to start over
everything I did to this PC.

I guess either I get the Vista installation disk or use the recovery disk
are the only options left. Or is there any other choice?

Thanks,

Bougie




"Ronnie Vernon MVP" wrote:

> "Bougie" <Bougie.DeleteThis@discussions.microsoft.com> wrote in message
> news:BE0ADC23-CB34-4B17-AB30-C1EECB7DD6E4@microsoft.com...
> >I have the similar problem. I've changed the ASP.net account name and then
> > elavated to administrator account. My original account to the standard
> > account.
> >
> > Everytime I want to change the settings, Mess. box appears asking the
> > password for the administrator I created. After type in then comes back
> > w
> > error message;
> >
> > "logon failure;the user has not been grated the requested logon type at
> > this
> > computer"
> >
> > With the suggested cure for this below,
> > http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx
> >
> > Option1 didn't work.
> >
> > I have Vista Home Premium preinstalled by manufacture. I am getting a
> > recovery Discs (since PC didn't come with it) .
> > Does Option 2 or 3 work with the Factory Recovery Discs?
> >
> > I greately appreciate any advice to this matter.
>
>
> Bougie
>
> Unfortunately the factory recovery disk will not work since it is used to
> set the PC back to the same state it was in when you purchased the PC. What
> you need is a Vista Installation Disk. You can pressure the Vendor where you
> bought the PC for this disk, or if you have access to any Vista installation
> disk, OEM or retail?
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
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Ronnie Vernon MVP

External


Since: Jan 09, 2007
Posts: 1325



(Msg. 15) Posted: Sat Aug 04, 2007 3:22 pm
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Bougie" <Bougie.RemoveThis@discussions.microsoft.com> wrote in message
news:7AA5B719-6CC6-4D11-931F-7CA77945F9EE@microsoft.com...
> Ronnie Vernon
>
> Thank you for your responce.
>
> If I cannot get Vista Installation Disk, I use the factory recovery disk
> to
> set the PC back to the same condition I purchased the PC, then this
> problem
> should be resolved, too, shoudn't it? (-"-Wink I know I have to start over
> everything I did to this PC.
>
> I guess either I get the Vista installation disk or use the recovery disk
> are the only options left. Or is there any other choice?
>
> Thanks,
>
> Bougie
>

Bougie

That's the only options you have at this point.

What you want to do this time, after you use the recovery disk and get all
of your programs installed, is use the built-in Complete PC Backup program
to make an image of the hard drive. If you have problems again, you can
simply use this backup to recover.


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User
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Bougie

External


Since: Aug 01, 2007
Posts: 4



(Msg. 16) Posted: Sun Aug 05, 2007 12:26 pm
Post subject: Re: Administrator account has disappeared [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Ronnie,

Thank you again for your quick answer.

I tried geting OEM Vista Installation Disks from Sony(which is my PC maker),
but my request was simply denied and somehow I was suggested to go to
different PC maker or MS for it!

So after i receive the recovery disks, i will format and reset my PC. Thank
you again for your tip for making the BU disck. I am going to be more
careful to make any change in user accounts next time.


Bougie


"Ronnie Vernon MVP" wrote:

> "Bougie" <Bougie RemoveThis @discussions.microsoft.com> wrote in message
> news:7AA5B719-6CC6-4D11-931F-7CA77945F9EE@microsoft.com...
> > Ronnie Vernon
> >
> > Thank you for your responce.
> >
> > If I cannot get Vista Installation Disk, I use the factory recovery disk
> > to
> > set the PC back to the same condition I purchased the PC, then this
> > problem